Univ.-Prof. Dr. Volkmar Pipek
Computerunterstützte Gruppenarbeit
und Soziale Medien
volkmar.pipek(at)uni-siegen.de
www.cscw.uni-siegen.de
Raum: US-F 112
Telefon: +49 (0) 271/ 740 – 4068
Vita
Publikationen
2018
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Ludwig, T., Pipek, V. & Tolmie, P. (2018)Designing for Collaborative Infrastructuring: Supporting Resonance Activities
IN Proc. ACM Hum.-Comput. Interact., Vol. 2, Pages: 113:1–113:29 doi:10.1145/3274382
[BibTeX] [Download PDF]@article{ludwig_designing_2018, title = {Designing for {Collaborative} {Infrastructuring}: {Supporting} {Resonance} {Activities}}, volume = {2}, issn = {2573-0142}, url = {http://doi.acm.org/10.1145/3274382}, doi = {10.1145/3274382}, number = {CSCW}, journal = {Proc. ACM Hum.-Comput. Interact.}, author = {Ludwig, Thomas and Pipek, Volkmar and Tolmie, Peter}, month = nov, year = {2018}, keywords = {cscw, appropriation, infrastructuring, resonance activities, sociable technologies}, pages = {113:1--113:29}, } -
Wulf, V., Pipek, V., Randall, D., Rohde, M., Schmidt, K. & Stevens, G. (2018)Socio-Informatics – A Practice-based Perspective on the Design and Use of IT Artefacts
Wulf, V., Pipek, V., Randall, D., Rohde, M., Schmidt, K. & Stevens, G. (Eds.), Publisher: Oxford University Press
[BibTeX]@book{wulf_socio-informatics_2018, title = {Socio-{Informatics} - {A} {Practice}-based {Perspective} on the {Design} and {Use} of {IT} {Artefacts}}, isbn = {978-0-19-873324-9}, publisher = {Oxford University Press}, author = {Wulf, Volker and Pipek, Volkmar and Randall, David and Rohde, Markus and Schmidt, Kjeld and Stevens, Gunnar}, editor = {Wulf, Volker and Pipek, Volkmar and Randall, David and Rohde, Markus and Schmidt, Kjeld and Stevens, Gunnar}, year = {2018}, keywords = {CSCW, PRAXLABS, MdK}, } -
Pipek, V. & Stevens, G. (2018)Making Use: Understanding, Studying, and Supporting Appropriation
IN Wulf, V., Pipek, V., Randall, D., Rohde, M., Schmidt, K. & Stevens, G. (Eds.), Socio-Informatics – A Practice-based Perspective on the Design and Use of IT Artefacts
[BibTeX] [Download PDF]@incollection{pipek_making_2018, title = {Making {Use}: {Understanding}, {Studying}, and {Supporting} {Appropriation}}, isbn = {978-0-19-873324-9}, url = {http://www.wineme.uni-siegen.de/wp-content/uploads/2018/04/Chapter-4-Making-Use1.pdf}, booktitle = {Socio-{Informatics} - {A} {Practice}-based {Perspective} on the {Design} and {Use} of {IT} {Artefacts}}, publisher = {Oxford University Press}, author = {Pipek, Volkmar and Stevens, Gunnar}, editor = {Wulf, Volker and Pipek, Volkmar and Randall, David and Rohde, Markus and Schmidt, Kjeld and Stevens, Gunnar}, year = {2018}, keywords = {CSCW, PRAXLABS, MdK}, pages = {139--176}, } -
Reuter, C., Aal, K., Beham, F., Boden, A., Brauner, F., Ludwig, T., Lukosch, S., Fiedrich, F., Fuchs-Kittowski, F., Geisler, S., Gennen, K., Herrmann, D., Kaufhold, M., Klafft, M., Lipprandt, M., Lo Iacono, L., Pipek, V., Pottebaum, J., Mentler, T., Nestler, S., Stieglitz, S., Sturm, C., Rusch, G., Sackmann, S., Volkamer, M. & Wulf, V. (2018)Die Zukunft sicherheitskritischer Mensch-Computer-Interaktion
IN Reuter, C. (Ed.), Sicherheitskritische Mensch-Computer-Interaktion: Interaktive Technologien und Soziale Medien im Krisen- und Sicherheitsmanagement Wiesbaden, Germany doi:10.1007/978-3-658-19523-6_30
[BibTeX] [Abstract] [Download PDF]Sicherheitskritische Mensch-Computer-Interaktion ist nicht nur derzeit, sondern auch zukünftig ein äußerst relevantes Thema. Hierbei kann ein Lehr- und Fachbuch, wie dieses, immer nur einen punktuellen Stand abdecken. Dennoch kann der Versuch unternommen werden, aktuelle Trends zu identifizieren und einen Ausblick in die Zukunft zu wagen. Genau das möchte dieses Kapitel erreichen: Es sollen zukünftige Entwicklungen vorausgesagt und versucht werden, diese korrekt einzuordnen. Das ist an dieser Stelle nicht nur durch den Herausgeber, sondern durch Abfrage bei zahlreichen am Lehrbuch beteiligten Autoren geschehen. Neben einem Ausblick auf Grundlagen und Methoden werden dementsprechend auch sicherheitskritische interaktive Systeme und sicherheitskritische kooperative Systeme abgedeckt.
@incollection{reuter_zukunft_2018, address = {Wiesbaden, Germany}, title = {Die {Zukunft} sicherheitskritischer {Mensch}-{Computer}-{Interaktion}}, isbn = {978-3-658-19523-6}, url = {https://link.springer.com/chapter/10.1007/978-3-658-19523-6_30}, abstract = {Sicherheitskritische Mensch-Computer-Interaktion ist nicht nur derzeit, sondern auch zukünftig ein äußerst relevantes Thema. Hierbei kann ein Lehr- und Fachbuch, wie dieses, immer nur einen punktuellen Stand abdecken. Dennoch kann der Versuch unternommen werden, aktuelle Trends zu identifizieren und einen Ausblick in die Zukunft zu wagen. Genau das möchte dieses Kapitel erreichen: Es sollen zukünftige Entwicklungen vorausgesagt und versucht werden, diese korrekt einzuordnen. Das ist an dieser Stelle nicht nur durch den Herausgeber, sondern durch Abfrage bei zahlreichen am Lehrbuch beteiligten Autoren geschehen. Neben einem Ausblick auf Grundlagen und Methoden werden dementsprechend auch sicherheitskritische interaktive Systeme und sicherheitskritische kooperative Systeme abgedeckt.}, booktitle = {Sicherheitskritische {Mensch}-{Computer}-{Interaktion}: {Interaktive} {Technologien} und {Soziale} {Medien} im {Krisen}- und {Sicherheitsmanagement}}, publisher = {Springer Vieweg}, author = {Reuter, Christian and Aal, Konstantin and Beham, Frank and Boden, Alexander and Brauner, Florian and Ludwig, Thomas and Lukosch, Stephan and Fiedrich, Frank and Fuchs-Kittowski, Frank and Geisler, Stefan and Gennen, Klaus and Herrmann, Dominik and Kaufhold, Marc-André and Klafft, Michael and Lipprandt, Myriam and Lo Iacono, Luigi and Pipek, Volkmar and Pottebaum, Jens and Mentler, Tilo and Nestler, Simon and Stieglitz, Stefan and Sturm, Christian and Rusch, Gebhard and Sackmann, Stefan and Volkamer, Melanie and Wulf, Volker}, editor = {Reuter, Christian}, year = {2018}, doi = {10.1007/978-3-658-19523-6_30}, keywords = {CSCW, HCI, EmerGent, KontiKat, SMO, book\_section}, pages = {621--630}, } -
Pipek, V., Karasti, H. & Bowker, G. C. (2018)Special Issue: Infrastructuring and Collaborative Design (Part II)
IN Computer Supported Cooperative Work (CSCW), Vol. 27
[BibTeX]@article{pipek_special_2018, title = {Special {Issue}: {Infrastructuring} and {Collaborative} {Design} ({Part} {II})}, volume = {27}, number = {2}, journal = {Computer Supported Cooperative Work (CSCW)}, author = {Pipek, Volkmar and Karasti, Helena and Bowker, Geoffrey C}, year = {2018}, keywords = {cscw, MdK}, } -
Karasti, H., Pipek, V. & Bowker, G. C. (2018)An Afterword to ‘Infrastructuring and Collaborative Design’
IN Computer Supported Cooperative Work (CSCW), Vol. 27, Pages: 267–289 doi:10.1007/s10606-017-9305-x
[BibTeX]@article{karasti_afterword_2018, title = {An {Afterword} to ‘{Infrastructuring} and {Collaborative} {Design}'}, volume = {27}, issn = {15737551}, doi = {10.1007/s10606-017-9305-x}, number = {2}, journal = {Computer Supported Cooperative Work (CSCW)}, author = {Karasti, Helena and Pipek, Volkmar and Bowker, Geoffrey C}, year = {2018}, keywords = {cscw, Mdk}, pages = {267--289}, } -
Randall, D., Dachtera, J., Dyrks, T., Nett, B., Pipek, V., Ramirez, L., Stevens, G., Wagner, I. & Wulf, V. (2018)Research into Design Research Practices: Supporting an Agenda towards Self-Reflectivity and Transferability
IN Wulf, V., Pipek, V., Randall, D., Rohde, M., Schmidt, K. & Stevens, G. (Eds.), Socio-Informatics – A Practice-based Perspective on the Design and Use of IT Artefacts
[BibTeX] [Download PDF]@incollection{randall_research_2018, title = {Research into {Design} {Research} {Practices}: {Supporting} an {Agenda} towards {Self}-{Reflectivity} and {Transferability}}, isbn = {978-0-19-873324-9}, url = {http://www.wineme.uni-siegen.de/wp-content/uploads/2018/04/Section-4-Meta-Analysis.pdf}, booktitle = {Socio-{Informatics} - {A} {Practice}-based {Perspective} on the {Design} and {Use} of {IT} {Artefacts}}, publisher = {Oxford University Press}, author = {Randall, Dave and Dachtera, Juri and Dyrks, Tobias and Nett, Bernhard and Pipek, Volkmar and Ramirez, Leonardo and Stevens, Gunnar and Wagner, Ina and Wulf, Volker}, editor = {Wulf, Volker and Pipek, Volkmar and Randall, David and Rohde, Markus and Schmidt, Kjeld and Stevens, Gunnar}, year = {2018}, keywords = {CSCW, PRAXLABS, MdK}, pages = {491--540}, } -
Wulf, V., Pipek, V. & Randall, D. (2018)Socio-Informatics: Intertwining Analytical and Design-Oriented Research into Social Practices
IN Wulf, V., Pipek, V., Randall, D., Rohde, M., Schmidt, K. & Stevens, G. (Eds.), Socio-Informatics – A Practice-based Perspective on the Design and Use of IT Artefacts
[BibTeX] [Download PDF]@incollection{wulf_socio-informatics_2018-1, title = {Socio-{Informatics}: {Intertwining} {Analytical} and {Design}-{Oriented} {Research} into {Social} {Practices}}, isbn = {978-0-19-873324-9}, url = {http://www.wineme.uni-siegen.de/wp-content/uploads/2018/04/Epilogue.pdf}, booktitle = {Socio-{Informatics} - {A} {Practice}-based {Perspective} on the {Design} and {Use} of {IT} {Artefacts}}, publisher = {Oxford University Press}, author = {Wulf, Volker and Pipek, Volkmar and Randall, David}, editor = {Wulf, Volker and Pipek, Volkmar and Randall, David and Rohde, Markus and Schmidt, Kjeld and Stevens, Gunnar}, year = {2018}, keywords = {CSCW, PRAXLABS, MdK}, pages = {541--550}, } -
Pipek, V., Spahn, M., Dax, J. & Yetim, F. (2018)Enabling Users of Enterprise Systems to Mash Up Resources and Develop Widgets
IN Wulf, V., Pipek, V., Randall, D., Rohde, M., Schmidt, K. & Stevens, G. (Eds.), Socio-Informatics – A Practice-based Perspective on the Design and Use of IT Artefacts
[BibTeX] [Download PDF]@incollection{pipek_enabling_2018, title = {Enabling {Users} of {Enterprise} {Systems} to {Mash} {Up} {Resources} and {Develop} {Widgets}}, isbn = {978-0-19-873324-9}, url = {http://www.wineme.uni-siegen.de/wp-content/uploads/2018/04/Chapter-13-Spahn_Dax_Chapterfinished.pdf}, booktitle = {Socio-{Informatics} - {A} {Practice}-based {Perspective} on the {Design} and {Use} of {IT} {Artefacts}}, publisher = {Oxford University Press}, author = {Pipek, Volkmar and Spahn, Michael and Dax, Julian and Yetim, Fahri}, editor = {Wulf, Volker and Pipek, Volkmar and Randall, David and Rohde, Markus and Schmidt, Kjeld and Stevens, Gunnar}, year = {2018}, keywords = {CSCW, PRAXLABS}, pages = {421--444}, }
2017
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Stickel, O., Aal, K., Fuchsberger, V., Tscheligi, M., Rüller, S., Wenzelmann, V., Pipek, V. & Wulf, V. (2017)3D printing/digital fabrication for education and the common good Workshop for C&T2017
Workshop at the 8th international conference on Communities and Technologies. Troyes
[BibTeX]@inproceedings{stickel_3d_2017, address = {Troyes}, title = {{3D} printing/digital fabrication for education and the common good {Workshop} for {C}\&{T2017}}, booktitle = {Workshop at the 8th international conference on {Communities} and {Technologies}}, author = {Stickel, Oliver and Aal, Konstantin and Fuchsberger, Verena and Tscheligi, Manfred and Rüller, Sarah and Wenzelmann, Victoria and Pipek, Volkmar and Wulf, Volker}, year = {2017}, keywords = {CSCW, FabLab, yallah}, } -
Ludwig, T., Schneider, K. & Pipek, V. (2017)Integration of Empirical Study Participants into Mobile Data Analysis through Information Visualization
Proceedings of the International Symposium on End-User Development (IS-EUD). Lecture Notes in Computer Science. Eindhoven, Netherlands, Publisher: Springer, Pages: (accepted)
[BibTeX]@inproceedings{ludwig_integration_2017, address = {Eindhoven, Netherlands}, title = {Integration of {Empirical} {Study} {Participants} into {Mobile} {Data} {Analysis} through {Information} {Visualization}}, booktitle = {Proceedings of the {International} {Symposium} on {End}-{User} {Development} ({IS}-{EUD}). {Lecture} {Notes} in {Computer} {Science}}, publisher = {Springer}, author = {Ludwig, Thomas and Schneider, Kevin and Pipek, Volkmar}, year = {2017}, keywords = {CSCW}, pages = {(accepted)}, } -
Kotthaus, C., Ludwig, T. & Pipek, V. (2017)Wissensvermittlung als Mittel zur Vermeidung von Konflikte n bei der Produktionsplanung eines KMU
Proceedings 9te Konferenz Professionelles Wissensmanagement. Karlsruhe, Pages: 110
[BibTeX]@inproceedings{kotthaus_wissensvermittlung_2017, address = {Karlsruhe}, title = {Wissensvermittlung als {Mittel} zur {Vermeidung} von {Konflikte} n bei der {Produktionsplanung} eines {KMU}}, booktitle = {Proceedings 9te {Konferenz} {Professionelles} {Wissensmanagement}}, author = {Kotthaus, Christroph and Ludwig, Thomas and Pipek, Volkmar}, editor = {Sure-Vetter, York and Zander, Stefan and Harth, Andreas}, year = {2017}, keywords = {CSCW}, pages = {110}, } -
Korn, M. & Pipek, V. (2017)Appropriation Infrastructures for Research Communities of Practice
Workshop on E-Infrastructures for Research Collaboration: The Case of the Social Sciences and Humanities at CSCW 2017, February 25-March 1, Portland, USA.
[BibTeX] [Abstract] [Download PDF]Researchers in the social sciences and humanities utilize a multitude of specialized tools in their everyday research practice. These niche research tools face challenges in their uptake and sustainability. We propose to support communities of practice around diverse sets of research tools with infrastructures for appropriation support. In our vision, a central knowledge exchange hub about tool usages embedded in a social network of researchers supports continuous learning and collaborative appropriation of new and old research tools and processes. With this approach, we seek to support the dynamic and flexible assemblage of heterogeneous sets of tools by researchers rather than the tools’ tight integration into standardized einfrastructures.
@inproceedings{korn_appropriation_2017, title = {Appropriation {Infrastructures} for {Research} {Communities} of {Practice}}, url = {https://eresearchinfssh2017.files.wordpress.com/2017/02/korn-appropriation_infrastructures-2017.pdf}, abstract = {Researchers in the social sciences and humanities utilize a multitude of specialized tools in their everyday research practice. These niche research tools face challenges in their uptake and sustainability. We propose to support communities of practice around diverse sets of research tools with infrastructures for appropriation support. In our vision, a central knowledge exchange hub about tool usages embedded in a social network of researchers supports continuous learning and collaborative appropriation of new and old research tools and processes. With this approach, we seek to support the dynamic and flexible assemblage of heterogeneous sets of tools by researchers rather than the tools' tight integration into standardized einfrastructures.}, booktitle = {Workshop on {E}-{Infrastructures} for {Research} {Collaboration}: {The} {Case} of the {Social} {Sciences} and {Humanities} at {CSCW} 2017, {February} 25-{March} 1, {Portland}, {USA}}, author = {Korn, Matthias and Pipek, Volkmar}, year = {2017}, keywords = {CSCW, MdK}, } -
Ludwig, T., Kotthaus, C., Reuter, C., van Dongen, S., Pipek, V., Dongen, S. V. & Pipek, V. (2017)Situated crowdsourcing during disasters: Managing the tasks of spontaneous volunteers through public displays
IN International Journal on Human-Computer Studies (IJHCS), Vol. 102, Pages: 103–121 doi:10.1016/j.ijhcs.2016.09.008
[BibTeX] [Abstract] [Download PDF]Abstract Although emergency services have already recognized the importance of citizen-initiated activities during disasters, still questions with regard to the coordination of spontaneous volunteers and their activities arise. Within our article, we will present a technological approach based on public displays which aims to foster situated crowdsourcing between affected citizens, spontaneous volunteers as well as official emergency services. We will address the research question: How can the situated tasks performed by spontaneous volunteers be supported by the use of public displays during disasters? First we will present the current state of the art with regard to the coordination practices of spontaneous volunteers and emergency services within disaster situations as well as related problems, potentials and specifics of situated crowdsourcing and public displays. To gain insight into actual coordination practices, we conducted an empirical study with 18 different stakeholders involved in disaster management. Based on the literature review and our empirical study, we have derived a technical concept that supports the task and activity management of spontaneous volunteers as well as the coordination both of the demands of affected people and the offers from spontaneous volunteers. We have implemented our concept as the public display application ‘City-Share’, which provides a robust communication infrastructure and encompasses situated crowdsourcing mechanisms for managing offers and demands of activities on-the-ground. Based on its evaluation with several users, we will discuss our findings with regard to the assignment of tasks on-the-ground and situated crowdsourcing during emergencies. We outline that City-Share can improve a community’s disaster resilience, especially when focusing on the kind of collaborative resilience emerging between official stakeholders and spontaneous volunteers or affected citizens at a local level.
@article{ludwig_situated_2017, title = {Situated crowdsourcing during disasters: {Managing} the tasks of spontaneous volunteers through public displays}, volume = {102}, url = {http://wineme.uni-siegen.de/paper/2016/2016_Ludwigetal_SituatedCrowdsourcingPublicDisplay_IJHCS.pdf http://www.sciencedirect.com/science/article/pii/S1071581916301197}, doi = {10.1016/j.ijhcs.2016.09.008}, abstract = {Abstract Although emergency services have already recognized the importance of citizen-initiated activities during disasters, still questions with regard to the coordination of spontaneous volunteers and their activities arise. Within our article, we will present a technological approach based on public displays which aims to foster situated crowdsourcing between affected citizens, spontaneous volunteers as well as official emergency services. We will address the research question: How can the situated tasks performed by spontaneous volunteers be supported by the use of public displays during disasters? First we will present the current state of the art with regard to the coordination practices of spontaneous volunteers and emergency services within disaster situations as well as related problems, potentials and specifics of situated crowdsourcing and public displays. To gain insight into actual coordination practices, we conducted an empirical study with 18 different stakeholders involved in disaster management. Based on the literature review and our empirical study, we have derived a technical concept that supports the task and activity management of spontaneous volunteers as well as the coordination both of the demands of affected people and the offers from spontaneous volunteers. We have implemented our concept as the public display application ‘City-Share', which provides a robust communication infrastructure and encompasses situated crowdsourcing mechanisms for managing offers and demands of activities on-the-ground. Based on its evaluation with several users, we will discuss our findings with regard to the assignment of tasks on-the-ground and situated crowdsourcing during emergencies. We outline that City-Share can improve a community's disaster resilience, especially when focusing on the kind of collaborative resilience emerging between official stakeholders and spontaneous volunteers or affected citizens at a local level.}, number = {C}, journal = {International Journal on Human-Computer Studies (IJHCS)}, author = {Ludwig, Thomas and Kotthaus, Christoph and Reuter, Christian and van Dongen, Sören and Pipek, Volkmar and Dongen, Sören Van and Pipek, Volkmar}, year = {2017}, keywords = {CSCW, HCI, PRAXLABS, A-Paper, KOKOS, Kooperation, Crisis management, Design case study, Disasters, Situated crowdsourcing, Spontaneous volunteers}, pages = {103--121}, } -
Reuter, C., Gerwinski, J., Kaufhold, M., Moog, P., Pipek, V., Rusch, G., Schorch, M., Hassan, S. S., Soost, C., Wulf, V., Gerwinski, J., Soost, C., Hassan, S. S., Rusch, G., Moog, P., Pipek, V. & Wulf, V. (2017)Digitalisierung und Zivile Sicherheit: Zivilgesellschaftliche und betriebliche Kontinuität in Katastrophenlagen (KontiKat)
IN Hoch, G., Schröteler von Brandt, H., Stein, V. & Schwarz, A. (Eds.), Sicherheit (DIAGONAL Jahrgang 38) Göttingen doi:10.14220/digo.2017.38.1.207
[BibTeX] [Abstract] [Download PDF]Das Thema Sicherheit durchzieht sowohl das Leben Einzelner als auch das Zusammenleben von Personenkollektiven. In diesem Heft geht es um das Wahrnehmen und Wertschätzen sowie die Stabilisierung von Situationen, in denen Gefahren und Risiken reduziert werden. Außerdem stehen die Instrumentarien, Methoden und Maßnahmen im Fokus, mit denen Sicherheit geschaffen werden soll. Besonders in komplexen Systemen wird Sicherheit zu einem schwierig zu fassenden Thema, zu dessen Begleiterscheinungen beispielsweise die Beschneidung von Freiheit zählt. Sicherheit wird in allen Lebensgebieten relevant – von der Politik, Gesellschaft, Wirtschaft und Recht über die Arbeitswelt bis hin in Medien, Technologie, Ökologie und Medizin. Zudem ist der Umgang mit Sicherheit landeskulturell geprägt.
@incollection{reuter_digitalisierung_2017, address = {Göttingen}, title = {Digitalisierung und {Zivile} {Sicherheit}: {Zivilgesellschaftliche} und betriebliche {Kontinuität} in {Katastrophenlagen} ({KontiKat})}, isbn = {978-3-8471-0739-2}, url = {http://www.peasec.de/paper/2017/2017_ReuterKaufholdSchorchetal_DigitalisierungSicherheitKontiKat_Diagonal.pdf http://www.v-r.de/de/sicherheit/t-0/1094813/}, abstract = {Das Thema Sicherheit durchzieht sowohl das Leben Einzelner als auch das Zusammenleben von Personenkollektiven. In diesem Heft geht es um das Wahrnehmen und Wertschätzen sowie die Stabilisierung von Situationen, in denen Gefahren und Risiken reduziert werden. Außerdem stehen die Instrumentarien, Methoden und Maßnahmen im Fokus, mit denen Sicherheit geschaffen werden soll. Besonders in komplexen Systemen wird Sicherheit zu einem schwierig zu fassenden Thema, zu dessen Begleiterscheinungen beispielsweise die Beschneidung von Freiheit zählt. Sicherheit wird in allen Lebensgebieten relevant – von der Politik, Gesellschaft, Wirtschaft und Recht über die Arbeitswelt bis hin in Medien, Technologie, Ökologie und Medizin. Zudem ist der Umgang mit Sicherheit landeskulturell geprägt.}, booktitle = {Sicherheit ({DIAGONAL} {Jahrgang} 38)}, publisher = {Vandenhoeck \& Ruprecht, Göttingen}, author = {Reuter, Christian and Gerwinski, Jan and Kaufhold, Marc-André and Moog, Petra and Pipek, Volkmar and Rusch, Gebhard and Schorch, Marén and Hassan, Sohaib S. and Soost, Christian and Wulf, Volker and Gerwinski, Jan and Soost, Christian and Hassan, Sohaib S. and Rusch, Gebhard and Moog, Petra and Pipek, Volkmar and Wulf, Volker}, editor = {Hoch, Gero and Schröteler von Brandt, Hildegard and Stein, Volker and Schwarz, Angela}, year = {2017}, doi = {10.14220/digo.2017.38.1.207}, keywords = {CSCW, HCI, KontiKat, SMO, Infrastruktur, RSF, Kooperation}, pages = {207--224}, } -
Reuter, C., Mentler, T., Geisler, S., Herczeg, M., Ludwig, T., Pipek, V., Nestler, S., Herczeg, M., Geisler, S., Ludwig, T., Pipek, V. & Pottebaum, J. (2017)5. Workshop Mensch-Maschine-Interaktion in sicherheitskritischen Systemen
Mensch und Computer 2018: Workshopband. Regensburg, Germany, Publisher: Gesellschaft für Informatik e.V., Pages: 565–569 doi:10.18420/muc2017-ws01-0380
[BibTeX] [Abstract] [Download PDF]Im Zentrum dieses Workshops stehen Erkenntnisse zur Mensch-Computer-Interaktion (MCI) in sicherheitskritischen Anwendungsgebieten. Da in solchen Feldern – etwa Katastrophenmanagement, Verkehr, Produktion oder Medizin – MCI eine immer größere Relevanz erhält, sind viele wissenschaftliche Gebiete, unter anderem die Informatik oder Mensch-Maschine Interaktion, zunehmend gefragt. Die Herausfor-derung besteht darin, bestehende Ansätze und Methoden zu diskutieren, anzupassen und innovative Lösungen zu entwickeln, die von den Nutzenden sicher und effizient verwendet werden können.
@inproceedings{reuter_5_2017, address = {Regensburg, Germany}, title = {5. {Workshop} {Mensch}-{Maschine}-{Interaktion} in sicherheitskritischen {Systemen}}, url = {https://dl.gi.de/bitstream/handle/20.500.12116/16929/Beitrag_328_final__a.pdf https://dl.gi.de/bitstream/handle/20.500.12116/3170/2017_WS01_380.pdf}, doi = {10.18420/muc2017-ws01-0380}, abstract = {Im Zentrum dieses Workshops stehen Erkenntnisse zur Mensch-Computer-Interaktion (MCI) in sicherheitskritischen Anwendungsgebieten. Da in solchen Feldern – etwa Katastrophenmanagement, Verkehr, Produktion oder Medizin – MCI eine immer größere Relevanz erhält, sind viele wissenschaftliche Gebiete, unter anderem die Informatik oder Mensch-Maschine Interaktion, zunehmend gefragt. Die Herausfor-derung besteht darin, bestehende Ansätze und Methoden zu diskutieren, anzupassen und innovative Lösungen zu entwickeln, die von den Nutzenden sicher und effizient verwendet werden können.}, booktitle = {Mensch und {Computer} 2018: {Workshopband}}, publisher = {Gesellschaft für Informatik e.V.}, author = {Reuter, Christian and Mentler, Tilo and Geisler, Stefan and Herczeg, Michael and Ludwig, Thomas and Pipek, Volkmar and Nestler, Simon and Herczeg, Michael and Geisler, Stefan and Ludwig, Thomas and Pipek, Volkmar and Pottebaum, Jens}, editor = {Dachselt, Raimund and Weber, Gerhard}, year = {2017}, keywords = {CSCW, HCI, KontiKat, SMO}, pages = {565--569}, } -
Pipek, V., Karasti, H. & Bowker, G. C. (2017)A Preface to ‘Infrastructuring and Collaborative Design’
IN Computer Supported Cooperative Work (CSCW), Vol. 26, Pages: 1–6 doi:10.1007/s10606-017-9271-3
[BibTeX]@article{pipek_preface_2017, title = {A {Preface} to ‘{Infrastructuring} and {Collaborative} {Design}'}, volume = {26}, issn = {15737551}, doi = {10.1007/s10606-017-9271-3}, number = {1-2}, journal = {Computer Supported Cooperative Work (CSCW)}, author = {Pipek, Volkmar and Karasti, Helena and Bowker, Geoffrey C}, year = {2017}, keywords = {cscw, MdK}, pages = {1--6}, } -
Stickel, O., Aal, K., Schorch, M., Pipek, V., Hornung, D., Boden, A. & Wulf, V. (2017)Computerclubs und Flüchtlingslager – Ein Diskussionsbeitrag zur Forschungs- und Bildungsarbeit aus praxistheoretischer Perspektive
Tagungsband Do it! Yourself? Fragen zu (Forschungs-)Praktiken des Selbermachens. Wien doi:https://doi.org/10.14361/9783839433508
[BibTeX] [Download PDF]@inproceedings{stickel_computerclubs_2017, address = {Wien}, title = {Computerclubs und {Flüchtlingslager} - {Ein} {Diskussionsbeitrag} zur {Forschungs}- und {Bildungsarbeit} aus praxistheoretischer {Perspektive}}, url = {https://www.degruyter.com/view/books/9783839433508/9783839433508-008/9783839433508-008.xml}, doi = {https://doi.org/10.14361/9783839433508}, booktitle = {Tagungsband {Do} it! {Yourself}? {Fragen} zu ({Forschungs}-){Praktiken} des {Selbermachens}}, author = {Stickel, Oliver and Aal, Konstantin and Schorch, Marén and Pipek, Volkmar and Hornung, Dominik and Boden, Alexander and Wulf, Volker}, year = {2017}, keywords = {CSCW, FabLab}, } -
Ludwig, T., Boden, A. & Pipek, V. (2017)3D Printers as Sociable Technologies: Taking Appropriation Infrastructures to the Internet of Things
IN ACM Transactions on Computer-Human Interaction (TOCHI), Vol. 24
[BibTeX]@article{ludwig_3d_2017, title = {{3D} {Printers} as {Sociable} {Technologies}: {Taking} {Appropriation} {Infrastructures} to the {Internet} of {Things}}, volume = {24}, number = {2}, journal = {ACM Transactions on Computer-Human Interaction (TOCHI)}, author = {Ludwig, Thomas and Boden, Alexander and Pipek, Volkmar}, year = {2017}, keywords = {CSCW, A-Paper}, } -
Mosconi, G., Korn, M., Reuter, C., Tolmie, P., Teli, M. & Pipek, V. (2017)From Facebook to the Neighbourhood: Infrastructuring of Hybrid Community Engagement
IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 26, Pages: 959–1003 doi:10.1007/s10606-017-9291-z
[BibTeX] [Abstract] [Download PDF]In recent years, social media have increased the resources that individuals and organizations are able to mobilize for the development of socially innovative practices. In this article, we engage with a naturally occurring development in a Trentinian neighbourhood to examine the cooperative interactions amongst members of a local community. The first author and local residents of the neighbourhood participated in online discussions, decision making, and physical activities that led to material changes in the area. The interventions are motivated by and based on the concept of Social Street that combines online interactions in a closed Facebook group with face-to-face meetings seeking to practically engage the collective in accomplishing certain immediate or ongoing needs. Over the course of two years, we studied this local instantiation of Social Street in Trento, Italy by way of an action-oriented (digital) ethnography. Through this work, we demonstrate how urban neighbourhoods might benefit from hybrid forms of community engagement that are enacted through a constant back and forth between online and face-to-face interactions. We further argue that the infrastructuring of local urban collectives should follow strategies that pay attention to the multiple issues in urban neighbourhoods and people’s attachments to them. Overall, the paper reflects upon the challenges and configurations of participation that this form of community-work entails.
@article{mosconi_facebook_2017, title = {From {Facebook} to the {Neighbourhood}: {Infrastructuring} of {Hybrid} {Community} {Engagement}}, volume = {26}, url = {https://link.springer.com/article/10.1007/s10606-017-9291-z}, doi = {10.1007/s10606-017-9291-z}, abstract = {In recent years, social media have increased the resources that individuals and organizations are able to mobilize for the development of socially innovative practices. In this article, we engage with a naturally occurring development in a Trentinian neighbourhood to examine the cooperative interactions amongst members of a local community. The first author and local residents of the neighbourhood participated in online discussions, decision making, and physical activities that led to material changes in the area. The interventions are motivated by and based on the concept of Social Street that combines online interactions in a closed Facebook group with face-to-face meetings seeking to practically engage the collective in accomplishing certain immediate or ongoing needs. Over the course of two years, we studied this local instantiation of Social Street in Trento, Italy by way of an action-oriented (digital) ethnography. Through this work, we demonstrate how urban neighbourhoods might benefit from hybrid forms of community engagement that are enacted through a constant back and forth between online and face-to-face interactions. We further argue that the infrastructuring of local urban collectives should follow strategies that pay attention to the multiple issues in urban neighbourhoods and people's attachments to them. Overall, the paper reflects upon the challenges and configurations of participation that this form of community-work entails.}, number = {4-6}, journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)}, author = {Mosconi, Gaia and Korn, Matthias and Reuter, Christian and Tolmie, Peter and Teli, Maurizio and Pipek, Volkmar}, year = {2017}, keywords = {CSCW, HCI, A-Paper, SMO, KOKOS, HyServ}, pages = {959--1003}, } -
Korn, M., Schorch, M., Pipek, V., Bietz, M., Østerlund, C., Procter, R., Ribes, D. & Williams, R. (2017)E-Infrastructures for Research Collaboration: The Case of the Social Sciences and Humanities
Proceedings of the 20th ACM Conference on Computer-Supported Cooperative Work and Social Computing Companion (CSCW 2017 Companion). New York, USA
[BibTeX] [Download PDF]@inproceedings{korn_e-infrastructures_2017, address = {New York, USA}, title = {E-{Infrastructures} for {Research} {Collaboration}: {The} {Case} of the {Social} {Sciences} and {Humanities}}, url = {https://eresearchinfssh2017.files.wordpress.com/2016/12/eresearchinfssh2017-proposal.pdf}, booktitle = {Proceedings of the 20th {ACM} {Conference} on {Computer}-{Supported} {Cooperative} {Work} and {Social} {Computing} {Companion} ({CSCW} 2017 {Companion})}, author = {Korn, Matthias and Schorch, Marén and Pipek, Volkmar and Bietz, Matthew and Østerlund, Carsten and Procter, Rob and Ribes, David and Williams, Robin}, year = {2017}, keywords = {CSCW, MdK}, } -
Pipek, V., Karasti, H. & Bowker, G. C. (2017)Special Issue: Infrastructuring and Collaborative Design
IN Computer Supported Cooperative Work (CSCW), Vol. 26
[BibTeX]@article{pipek_special_2017, title = {Special {Issue}: {Infrastructuring} and {Collaborative} {Design}}, volume = {26}, number = {1-2}, journal = {Computer Supported Cooperative Work (CSCW)}, author = {Pipek, Volkmar and Karasti, Helena and Bowker, Geoffrey C}, year = {2017}, keywords = {cscw, MdK}, }
2016
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Ludwig, T., Kotthaus, C., Stein, M., Durt, H., Kurz, C., Wenz, J., Doublet, T., Becker, M., Pipek, V. & Wulf, V. (2016)Arbeiten im Mittelstand 4.0 – KMU im Spannungsfeld des digitalen Wandels
IN HMD Praxis der Wirtschaftsinformatik, Vol. 53, Pages: 71–86 doi:10.1365/s40702-015-0200-y
[BibTeX] [Abstract] [Download PDF]Zusammenfassung Das aktuelle Verständnis von Industrie 4.0 umfasst oftmals die Vision einer vollautomatisierten und Technologie-determinierten Entwicklung der deutschen Industrie. Eine praktische Ausgestaltung einer solchen Vision bietet dabei keine hinreichende Option für den Mittelstand – den eigentlichen Treiber der deutschen Wirtschaft. Speziell bei kleineren und mittelständischen Unternehmen sichern die eigenen Mitarbeiter/innen sowie deren Erfahrungen und Arbeitsver-mögen maßgeblich den wirtschaftlichen Erfolg und müssen bei der Ausgestaltung von Industrie 4.0-Konzepten und -Technologien in den Fokus gerückt werden. Bei 72 T. Ludwig et al. 1 3 der Betrachtung der Mitarbeiter bzw. der Mitarbeiterinnen im Zentrum des Mittel-standes, fallen bei der praktischen Ausgestaltung von Industrie 4.0 eine Vielzahl sozialer Fragestellungen an, welche vor allem aber im Betrieb von Unternehmen und Betriebsrat bearbeitet und sozialpartnerschaftlich ausgestaltet werden müssen. In diesem Artikel werden die aktuellen Spannungsfelder präsentiert, in welchen die sozialen Fragestellungen angesiedelt sind. Diese wurden auf Basis eines Experten-workshops mit Geschäftsführern und Unternehmensberatern kleiner und mittelstän-discher Unternehmen sowie durch verschiedene Interviews mit Vertretern der IG Metall im Hinblick auf die Veränderung von Arbeit im Kontext von Industrie 4.0 erhoben. Schlüsselwörter Industrie 4.0 · Sozialpartnerschaft · Mittelstand · KMU · Integrierte Organisations-und Technologieentwicklung
@article{ludwig_arbeiten_2016, title = {Arbeiten im {Mittelstand} 4.0 – {KMU} im {Spannungsfeld} des digitalen {Wandels}}, volume = {53}, issn = {1436-3011}, url = {https://wm.baden-wuerttemberg.de/fileadmin/redaktion/m-wm/intern/Dateien_Downloads/Arbeit/Arbeitsmarktpolitik_Arbeitsschutz/B2_Ludwig_2016-Arbeitswelt-Ludwig_-_Kopie.pdf http://link.springer.com/10.1365/s40702-015-0200-y http://wineme.uni-siegen.de/paper/}, doi = {10.1365/s40702-015-0200-y}, abstract = {Zusammenfassung Das aktuelle Verständnis von Industrie 4.0 umfasst oftmals die Vision einer vollautomatisierten und Technologie-determinierten Entwicklung der deutschen Industrie. Eine praktische Ausgestaltung einer solchen Vision bietet dabei keine hinreichende Option für den Mittelstand – den eigentlichen Treiber der deutschen Wirtschaft. Speziell bei kleineren und mittelständischen Unternehmen sichern die eigenen Mitarbeiter/innen sowie deren Erfahrungen und Arbeitsver-mögen maßgeblich den wirtschaftlichen Erfolg und müssen bei der Ausgestaltung von Industrie 4.0-Konzepten und -Technologien in den Fokus gerückt werden. Bei 72 T. Ludwig et al. 1 3 der Betrachtung der Mitarbeiter bzw. der Mitarbeiterinnen im Zentrum des Mittel-standes, fallen bei der praktischen Ausgestaltung von Industrie 4.0 eine Vielzahl sozialer Fragestellungen an, welche vor allem aber im Betrieb von Unternehmen und Betriebsrat bearbeitet und sozialpartnerschaftlich ausgestaltet werden müssen. In diesem Artikel werden die aktuellen Spannungsfelder präsentiert, in welchen die sozialen Fragestellungen angesiedelt sind. Diese wurden auf Basis eines Experten-workshops mit Geschäftsführern und Unternehmensberatern kleiner und mittelstän-discher Unternehmen sowie durch verschiedene Interviews mit Vertretern der IG Metall im Hinblick auf die Veränderung von Arbeit im Kontext von Industrie 4.0 erhoben. Schlüsselwörter Industrie 4.0 · Sozialpartnerschaft · Mittelstand · KMU · Integrierte Organisations-und Technologieentwicklung}, number = {1}, journal = {HMD Praxis der Wirtschaftsinformatik}, author = {Ludwig, Thomas and Kotthaus, Christoph and Stein, Martin and Durt, Hartwig and Kurz, Constanze and Wenz, Julian and Doublet, Thorsten and Becker, Maximilian and Pipek, Volkmar and Wulf, Volker}, month = feb, year = {2016}, keywords = {CSCW, PRAXLABS}, pages = {71--86}, } -
Reuter, C., Ludwig, T., Kotthaus, C., Kaufhold, M., von Radziewski, E. & Pipek, V. (2016)Big Data in a Crisis? Creating Social Media Datasets for Emergency Management Research
IN i-com: Journal of Interactive Media, Vol. 15, Pages: 249–264 doi:10.1515/icom-2016-0036
[BibTeX] [Abstract] [Download PDF]A growing body of research in the area of information systems for crisis management is based on data from social media. After almost every larger disaster studies emerge with the focus on the specific use of social media. Much of this research is based on Twitter data, due to the ease of access of this (mainly public) data, compared to (more closed) data, such as Facebook or Google+. Based on the experience gained from a research project on social media in emergencies and our task to collect social media data sets for other partners, we present the design and evaluation of a graphical user interface that supports those stakeholders (such as emergency services or researchers) that are interested in creating social media datasets for further crisis management research. We do not specifically focus on the analysis of social media data. Rather we aim to support the gathering process and how actors without sophisticated technical skills can be supported to get what they want and especially need: relevant social media data. Within this article, we present a practice-oriented approach and implications for designing tools that support the collection of social media data as well as future work.
@article{reuter_big_2016, title = {Big {Data} in a {Crisis}? {Creating} {Social} {Media} {Datasets} for {Emergency} {Management} {Research}}, volume = {15}, url = {http://wineme.uni-siegen.de/paper/2016/2016_Reuteretal_BigDatainCrisisDatasets_ICOM.pdf}, doi = {10.1515/icom-2016-0036}, abstract = {A growing body of research in the area of information systems for crisis management is based on data from social media. After almost every larger disaster studies emerge with the focus on the specific use of social media. Much of this research is based on Twitter data, due to the ease of access of this (mainly public) data, compared to (more closed) data, such as Facebook or Google+. Based on the experience gained from a research project on social media in emergencies and our task to collect social media data sets for other partners, we present the design and evaluation of a graphical user interface that supports those stakeholders (such as emergency services or researchers) that are interested in creating social media datasets for further crisis management research. We do not specifically focus on the analysis of social media data. Rather we aim to support the gathering process and how actors without sophisticated technical skills can be supported to get what they want and especially need: relevant social media data. Within this article, we present a practice-oriented approach and implications for designing tools that support the collection of social media data as well as future work.}, number = {3}, journal = {i-com: Journal of Interactive Media}, author = {Reuter, Christian and Ludwig, Thomas and Kotthaus, Christoph and Kaufhold, Marc-André and von Radziewski, Elmar and Pipek, Volkmar}, year = {2016}, keywords = {CSCW, HCI, PRAXLABS, EmerGent, SMO, KOKOS}, pages = {249--264}, } -
Reuter, C., Mentler, T., Geisler, S., Herczeg, M., Ludwig, T., Pipek, V., Nestler, S. & Sautter, J. (2016)Aktuelle Ansätze zur Mensch-Computer-Interaktion in sicherheitskritischen Systemen
Mensch & Computer: Workshopband. Aachen, Germany, Publisher: Gesellschaft für Informatik e.V. doi:10.18420/muc2016-ws01-0000
[BibTeX] [Abstract] [Download PDF]Die zunehmende Durchdringung der Lebenswelt mit IT macht auch nicht vor sicherheitskritischen Systemen halt. Anwendungsfelder betreffen kritische Infrastrukturen, Leitstellensysteme, Fahrzeug- und Verkehrsführungssoftware, Prozessführungssysteme, Produktionstechnologien, Anwendung der Medizintechnik, des Krisenmanagements, der Gefahrenabwehr oder des Terrorismus. Die Mensch-Computer-Interaktion in solchen sicherheitskritischen Systemen und Anwendungsfeldern ist eine Herausforderung nicht nur für die Informatik, sondern eine interdisziplinäre Aufgabe an der Schnittstelle vieler Disziplinen. Zunehmend müssen auch mobile Kontexte und Endgeräte sowie soziale Netzwerke in die Betrachtungen einbezogen werden.
@inproceedings{reuter_aktuelle_2016, address = {Aachen, Germany}, title = {Aktuelle {Ansätze} zur {Mensch}-{Computer}-{Interaktion} in sicherheitskritischen {Systemen}}, url = {http://dl.mensch-und-computer.de/bitstream/handle/123456789/5056/Reuter_etal_2016.pdf http://wineme.uni-siegen.de/paper/2016/2016_Reuteretal_AktuelleAnsatzeSicherheitskritischeHCI.pdf}, doi = {10.18420/muc2016-ws01-0000}, abstract = {Die zunehmende Durchdringung der Lebenswelt mit IT macht auch nicht vor sicherheitskritischen Systemen halt. Anwendungsfelder betreffen kritische Infrastrukturen, Leitstellensysteme, Fahrzeug- und Verkehrsführungssoftware, Prozessführungssysteme, Produktionstechnologien, Anwendung der Medizintechnik, des Krisenmanagements, der Gefahrenabwehr oder des Terrorismus. Die Mensch-Computer-Interaktion in solchen sicherheitskritischen Systemen und Anwendungsfeldern ist eine Herausforderung nicht nur für die Informatik, sondern eine interdisziplinäre Aufgabe an der Schnittstelle vieler Disziplinen. Zunehmend müssen auch mobile Kontexte und Endgeräte sowie soziale Netzwerke in die Betrachtungen einbezogen werden.}, booktitle = {Mensch \& {Computer}: {Workshopband}}, publisher = {Gesellschaft für Informatik e.V.}, author = {Reuter, Christian and Mentler, Tilo and Geisler, Stefan and Herczeg, Michael and Ludwig, Thomas and Pipek, Volkmar and Nestler, Simon and Sautter, Johannes}, editor = {Weyers, B. and Dittmar, A.}, year = {2016}, keywords = {CSCW, HCI, EmerGent, SMO, KOKOS}, } -
Stickel, O. & Pipek, V. (2016)Infrastructuring & Digital Fabrication
INFORMATIK 2016. Klagenfurt
[BibTeX]@inproceedings{stickel_infrastructuring_2016-1, address = {Klagenfurt}, title = {Infrastructuring \& {Digital} {Fabrication}}, booktitle = {{INFORMATIK} 2016}, author = {Stickel, Oliver and Pipek, Volkmar}, year = {2016}, keywords = {CSCW, FabLab}, } -
Ludwig, T., Kotthaus, C., Stein, M., Durt, H., Kurz, C., Wenz, J., Doublet, T., Becker, M., Pipek, V. & Wulf, V. (2016)Working in Industry 4.0 – SME in the Field of Tension of Digital Transformation
IN HMD Praxis der Wirtschaftsinformatik, Vol. 53, Pages: 71–86 doi:10.1365/s40702-015-0200-y
[BibTeX] [Abstract] [Download PDF]The current understanding of `Industry 4.0′ often includes the vision of a fully-automated and technology-driven development of the German industry. But the practical configuration of such a vision is not an appropriate option for small and medium companies, which are the actual driver of the German economy. Especially for smaller and medium sized companies, the own staff, as well as their experiences and work capacity decisively secure the economic success and need to be put in the spotlight of industrial 4.0 concepts and technologies. When considering the employee as one of the central factors of success within small and medium companies, the practical adaption of fully-automated and technology-driven concepts raise a variety of social issues, which need to be addressed by the social partnership, such as employer organizations, employee organizations as well as scientific partners. This article presents the current social issues as well as areas of conflict in which these social issues are settled. Such issues were collected on the basis of an expert workshop with managers and business consultants of small and medium companies and various interviews with representatives from the labor union IG Metall and the employers’ associations in regard to the change of work in the context of `Industry 4.0′.
@article{ludwig_working_2016, title = {Working in {Industry} 4.0 - {SME} in the {Field} of {Tension} of {Digital} {Transformation}}, volume = {53}, issn = {2198-2775}, url = {http://dx.doi.org/10.1365/s40702-015-0200-y}, doi = {10.1365/s40702-015-0200-y}, abstract = {The current understanding of `Industry 4.0' often includes the vision of a fully-automated and technology-driven development of the German industry. But the practical configuration of such a vision is not an appropriate option for small and medium companies, which are the actual driver of the German economy. Especially for smaller and medium sized companies, the own staff, as well as their experiences and work capacity decisively secure the economic success and need to be put in the spotlight of industrial 4.0 concepts and technologies. When considering the employee as one of the central factors of success within small and medium companies, the practical adaption of fully-automated and technology-driven concepts raise a variety of social issues, which need to be addressed by the social partnership, such as employer organizations, employee organizations as well as scientific partners. This article presents the current social issues as well as areas of conflict in which these social issues are settled. Such issues were collected on the basis of an expert workshop with managers and business consultants of small and medium companies and various interviews with representatives from the labor union IG Metall and the employers' associations in regard to the change of work in the context of `Industry 4.0'.}, number = {1}, journal = {HMD Praxis der Wirtschaftsinformatik}, author = {Ludwig, Thomas and Kotthaus, Christoph and Stein, Martin and Durt, Hartwig and Kurz, Constanze and Wenz, Julian and Doublet, Thorsten and Becker, Maximilian and Pipek, Volkmar and Wulf, Volker}, year = {2016}, keywords = {CSCW, SME}, pages = {71--86}, } -
Reuter, C., Mentler, T., Geisler, S., Herczeg, M., Ludwig, T., Pipek, V., Nestler, S. & Sautter, J. (2016)Proceedings des Workshops “Mensch-Computer-Interaktion in sicherheitskritischen Systemen”
Mensch & Computer: Workshopband. Aachen, Germany, Publisher: Gesellschaft für Informatik e.V.
[BibTeX] [Download PDF]@inproceedings{reuter_proceedings_2016, address = {Aachen, Germany}, title = {Proceedings des {Workshops} "{Mensch}-{Computer}-{Interaktion} in sicherheitskritischen {Systemen}"}, url = {http://dl.mensch-und-computer.de/handle/123456789/4876/browse?value=Mensch-Computer-Interaktion+in+sicherheitskritischen+Systemen&type=session http://wineme.uni-siegen.de/paper/2016/2016_proc-sicherheitskritischemmi_muc.pdf}, booktitle = {Mensch \& {Computer}: {Workshopband}}, publisher = {Gesellschaft für Informatik e.V.}, author = {Reuter, Christian and Mentler, Tilo and Geisler, Stefan and Herczeg, Michael and Ludwig, Thomas and Pipek, Volkmar and Nestler, Simon and Sautter, Johannes}, editor = {Weyers, B. and Dittmar, A.}, year = {2016}, keywords = {CSCW, HCI, EmerGent, EMERGENT}, } -
Ludwig, T. & Pipek, V. (2016)Cyber-Physische Produktionssysteme im Mittelstand: Herausforderungen zu Industrie 4.0 aus Sicht von KMU
Multikonferenz Wirtschaftsinformatik, Research-in-Progress.
[BibTeX] [Download PDF]@inproceedings{ludwig_cyber-physische_2016, title = {Cyber-{Physische} {Produktionssysteme} im {Mittelstand}: {Herausforderungen} zu {Industrie} 4.0 aus {Sicht} von {KMU}}, url = {http://www.tholud.de/wp-content/uploads/2016/05/2016-LudwigPipek-CPPSundKMU-MKWI.pdf}, booktitle = {Multikonferenz {Wirtschaftsinformatik}, {Research}-in-{Progress}}, author = {Ludwig, Thomas and Pipek, Volkmar}, year = {2016}, keywords = {CSCW}, } -
Ludwig, T., Dax, J., Pipek, V. & Randall, D. (2016)Work or Leisure? Designing a User-Centered Approach for Researching Activity ‘in the Wild’
IN Journal of Personal and Ubiquitous Computing (PUC), Springer
[BibTeX]@article{ludwig_work_2016, title = {Work or {Leisure}? {Designing} a {User}-{Centered} {Approach} for {Researching} {Activity} ‘in the {Wild}'}, journal = {Journal of Personal and Ubiquitous Computing (PUC), Springer}, author = {Ludwig, Thomas and Dax, Julian and Pipek, Volkmar and Randall, David}, year = {2016}, keywords = {CSCW, A-Paper, MdK}, } -
Reuter, C., Ludwig, T. & Pipek, V. (2016)Kooperative Resilienz – ein soziotechnischer Ansatz durch Kooperationstechnologien im Krisenmanagement
IN Gruppe. Interaktion. Organisation. Zeitschrift für Angewandte Organisationspsychologie (GIO), Vol. 47, Pages: 159–169 doi:10.1007/s11612-016-0317-7
[BibTeX] [Abstract] [Download PDF]Während das Konzept der Resilienz in den Ingenieurwissenschaften vornehmlich auf die Verfügbarkeit technischer Systeme fokussiert ist, betrachtet unser Beitrag Resilienz als soziotechnisches Konstrukt und zeigt Möglichkeiten zur Förderung kooperativer Resilienz, insbesondere durch Kooperationstechnologie, auf. Nach einer Definition von Resilienz im Allgemeinen und im Katastrophenschutz – unserem Anwendungsfeld – sowie im Kontext kooperativer Strukturen, stellen wir unsere Methodik und die entwickelten Kooperationstechnologien vor. Diese adressieren die Zusammenarbeit verschiedener Akteure (z. B. Feuerwehr, Polizei, Bevölkerung) in Schadenslagen. Abschließend diskutieren wir den Beitrag dieser Technologien zur kooperativen Resilienz als Fähigkeit, Krisen der Kooperation durch Anpassungsfähigkeit an geänderte Realitäten mithilfe von Kooperationstechnologie zu überstehen.
@article{reuter_kooperative_2016, title = {Kooperative {Resilienz} – ein soziotechnischer {Ansatz} durch {Kooperationstechnologien} im {Krisenmanagement}}, volume = {47}, url = {http://wineme.uni-siegen.de/paper/2016/2016_ReuterLudwigPipek_KooperativeResilienz_GIOJournal.pdf https://www.wineme.uni-siegen.de/paper/2016/2016_reuterludwigpipek_kooperativeresilienz_gio.pdf}, doi = {10.1007/s11612-016-0317-7}, abstract = {Während das Konzept der Resilienz in den Ingenieurwissenschaften vornehmlich auf die Verfügbarkeit technischer Systeme fokussiert ist, betrachtet unser Beitrag Resilienz als soziotechnisches Konstrukt und zeigt Möglichkeiten zur Förderung kooperativer Resilienz, insbesondere durch Kooperationstechnologie, auf. Nach einer Definition von Resilienz im Allgemeinen und im Katastrophenschutz – unserem Anwendungsfeld – sowie im Kontext kooperativer Strukturen, stellen wir unsere Methodik und die entwickelten Kooperationstechnologien vor. Diese adressieren die Zusammenarbeit verschiedener Akteure (z. B. Feuerwehr, Polizei, Bevölkerung) in Schadenslagen. Abschließend diskutieren wir den Beitrag dieser Technologien zur kooperativen Resilienz als Fähigkeit, Krisen der Kooperation durch Anpassungsfähigkeit an geänderte Realitäten mithilfe von Kooperationstechnologie zu überstehen.}, number = {2}, journal = {Gruppe. Interaktion. Organisation. Zeitschrift für Angewandte Organisationspsychologie (GIO)}, author = {Reuter, Christian and Ludwig, Thomas and Pipek, Volkmar}, year = {2016}, keywords = {CSCW, HCI, EmerGent, KOKOS, RSF, Kooperation, InfoStrom}, pages = {159--169}, } -
Dax, J., Ludwig, T. & Pipek, V. (2016)Remotino: Supporting End-User Developers in Prototyping Embedded Devices
Workshop Proceedings of International Working Conference on Advanced Visual Interfaces (AVI 2016).
[BibTeX] [Download PDF]@inproceedings{dax_remotino_2016, title = {Remotino: {Supporting} {End}-{User} {Developers} in {Prototyping} {Embedded} {Devices}}, url = {http://ceur-ws.org/Vol-1602/paper2.pdf}, booktitle = {Workshop {Proceedings} of {International} {Working} {Conference} on {Advanced} {Visual} {Interfaces} ({AVI} 2016)}, author = {Dax, Julian and Ludwig, Thomas and Pipek, Volkmar}, year = {2016}, keywords = {CSCW, Appropriation, bugging, De, Development, End, Internet of Things, Prototyping, User}, } -
Kotthaus, C., Ludwig, T. & Pipek, V. (2016)Persuasive System Design Analysis of Mobile Warning Apps for Citizens.
Adjunct Proceedings of the 11th International Conference on Persuasive Technology, (Persuasive ’16). Salzburg
[BibTeX] [Download PDF]@inproceedings{kotthaus_persuasive_2016, address = {Salzburg}, title = {Persuasive {System} {Design} {Analysis} of {Mobile} {Warning} {Apps} for {Citizens}.}, url = {https://static1.squarespace.com/static/537a1f91e4b0ccfe943c6bc6/t/56fbb7b940261dc6fac3fb91/1459337146812/7_Kotthaus_Ludwig_Pipek.pdf}, booktitle = {Adjunct {Proceedings} of the 11th {International} {Conference} on {Persuasive} {Technology}, ({Persuasive} '16)}, author = {Kotthaus, Christoph and Ludwig, Thomas and Pipek, Volkmar}, year = {2016}, keywords = {CSCW, PRAXLABS}, } -
Stickel, O. & Pipek, V. (2016)Infrastructuring & Digital Fabrication
INFORMATIK 2016. Klagenfurt
[BibTeX]@inproceedings{stickel_infrastructuring_2016, address = {Klagenfurt}, title = {Infrastructuring \& {Digital} {Fabrication}}, booktitle = {{INFORMATIK} 2016}, author = {Stickel, Oliver and Pipek, Volkmar}, year = {2016}, keywords = {CSCW, FabLab}, } -
Ludwig, T., Kotthaus, C. & Pipek, V. (2016)Situated and Ubiquitous Crowdsourcing with Volunteers During Disasters
Proceedings of the 2016 ACM International Joint Conference on Pervasive and Ubiquitous Computing: Adjunct. New York, NY, USA, Publisher: ACM, Pages: 1441–1447 doi:10.1145/2968219.2968585
[BibTeX]@inproceedings{ludwig_situated_2016, address = {New York, NY, USA}, series = {{UbiComp} '16}, title = {Situated and {Ubiquitous} {Crowdsourcing} with {Volunteers} {During} {Disasters}}, isbn = {978-1-4503-4462-3}, doi = {10.1145/2968219.2968585}, booktitle = {Proceedings of the 2016 {ACM} {International} {Joint} {Conference} on {Pervasive} and {Ubiquitous} {Computing}: {Adjunct}}, publisher = {ACM}, author = {Ludwig, Thomas and Kotthaus, Christoph and Pipek, Volkmar}, year = {2016}, keywords = {crisis management, CSCW, PRAXLABS, KOKOS, situated crowdsourcing, ubiquitous crowdsourcing, volunteers}, pages = {1441--1447}, } -
Dax, J., Hamburg, J., Kreusch, B., Ley, B., Pape, S., Pipek, V., Rannenberg, K., Schmitz, C. & Terhaag, F. (2016)Sichere Informationsinfrastrukturen für kleine und mittlere Energieversorger
Multikonferenz Wirtschaftsinformatik, Research-in-Progress., Pages: 59–65
[BibTeX] [Download PDF]@inproceedings{dax_sichere_2016, title = {Sichere {Informationsinfrastrukturen} für kleine und mittlere {Energieversorger}}, url = {http://www.smjp.org/files/publications/DHKLPPRST16mkwi.pdf https://www.researchgate.net/publication/299594666_Sichere_Informationsinfrastrukturen_fur_kleine_und_mittlere_Energieversorger}, booktitle = {Multikonferenz {Wirtschaftsinformatik}, {Research}-in-{Progress}}, author = {Dax, Julian and Hamburg, J. and Kreusch, B. and Ley, Benedikt and Pape, Sebastian and Pipek, Volkmar and Rannenberg, Kai and Schmitz, Christopher and Terhaag, F.}, year = {2016}, keywords = {CSCW, SIDATE}, pages = {59--65}, } -
Ludwig, T., Reuter, C. & Pipek, V. (2016)From Publics to Communities: Researching the Path of Shared Issues Through ICT
IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 25, Pages: 193–225 doi:10.1007/s10606-016-9252-y
[BibTeX] [Abstract] [Download PDF]In recent years, citizens’ movements such as the Arab Spring or Euromaidan protests have clearly shown that, whenever affected — whether negatively or positively — by the state and government decisions, citizens act to deal with the shared issues. Groups of people who organize themselves to address (mainly political) issues were defined as a `public’ by the philosopher John Dewey. He believed it is necessary to improve communication to create a `Great Community’ as a cohesive group of a public. Although information and communication technologies (ICT) lead to ambivalent effects on pursuing this goal and often distract the mass of people from discussing these issues, we argue that nowadays ICT can improve communication and has the potential to foster the detection of issues and therefore promote the (trans-)formation of a public into an issue-based community. As our foundation we took a literature study covering the formation of publics and their potential to evolve into communities, as well as their interplay with technology. This formed the basis for the development of our operational model that `follows the issues’ for capturing the (trans-)formation of a public. Based on our model, we outline different perspectives on detecting shared issues as early indicators for publics based on ICT and derive implications for researching this process from a practical perspective.
@article{ludwig_publics_2016, title = {From {Publics} to {Communities}: {Researching} the {Path} of {Shared} {Issues} {Through} {ICT}}, volume = {25}, issn = {0925-9724}, url = {http://wineme.uni-siegen.de/paper/2016/2016_ludwigreuterpipek_frompublicstocommunities_jcscw.pdf http://dx.doi.org/10.1007/s10606-016-9252-y https://www.wineme.uni-siegen.de/paper/2016/2016_ludwigreuterpipek_frompublicstocommunities_jcscw.pdf}, doi = {10.1007/s10606-016-9252-y}, abstract = {In recent years, citizens' movements such as the Arab Spring or Euromaidan protests have clearly shown that, whenever affected — whether negatively or positively — by the state and government decisions, citizens act to deal with the shared issues. Groups of people who organize themselves to address (mainly political) issues were defined as a `public' by the philosopher John Dewey. He believed it is necessary to improve communication to create a `Great Community' as a cohesive group of a public. Although information and communication technologies (ICT) lead to ambivalent effects on pursuing this goal and often distract the mass of people from discussing these issues, we argue that nowadays ICT can improve communication and has the potential to foster the detection of issues and therefore promote the (trans-)formation of a public into an issue-based community. As our foundation we took a literature study covering the formation of publics and their potential to evolve into communities, as well as their interplay with technology. This formed the basis for the development of our operational model that `follows the issues' for capturing the (trans-)formation of a public. Based on our model, we outline different perspectives on detecting shared issues as early indicators for publics based on ICT and derive implications for researching this process from a practical perspective.}, number = {2-3}, journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)}, author = {Ludwig, Thomas and Reuter, Christian and Pipek, Volkmar}, year = {2016}, keywords = {CSCW, HCI, A-Paper, EmerGent, SMO, Kooperation, Communities, Infrastructures, Mobile devices, Publics, Social media}, pages = {193--225}, } -
Dax, J., Ley, B., Pape, S., Schmitz, C., Pipek, V. & Rannenberg, K. (2016)Elicitation of Requirements for an inter-organizational Platform to Support Security Management Decisions
10th International Symposium on Human Aspects of Information Security & Assurance, \HAISA\. Frankfurt, Germany
[BibTeX] [Abstract]Due to new regulations energy providers are required to obtain IT security certificates. Especially small and medium-sized energy providers struggle to fulfill these new requirements. Since most of them are in the same situation, we aim to support their collaboration with a platform. We elicited criteria from energy providers how such a platform should be designed to support them. The main contribution is a set of requirements for the collaboration platform along with the implications for its construction. The focus of this work is not on technical innovation but on how existing technologies and best practices can be adopted for the needs of small and medium-sized energy providers.
@inproceedings{dax_elicitation_2016, address = {Frankfurt, Germany}, title = {Elicitation of {Requirements} for an inter-organizational {Platform} to {Support} {Security} {Management} {Decisions}}, abstract = {Due to new regulations energy providers are required to obtain IT security certificates. Especially small and medium-sized energy providers struggle to fulfill these new requirements. Since most of them are in the same situation, we aim to support their collaboration with a platform. We elicited criteria from energy providers how such a platform should be designed to support them. The main contribution is a set of requirements for the collaboration platform along with the implications for its construction. The focus of this work is not on technical innovation but on how existing technologies and best practices can be adopted for the needs of small and medium-sized energy providers.}, booktitle = {10th {International} {Symposium} on {Human} {Aspects} of {Information} {Security} \& {Assurance}, \{{HAISA}\}}, author = {Dax, Julian and Ley, Benedikt and Pape, Sebastian and Schmitz, Christopher and Pipek, Volkmar and Rannenberg, Kai}, year = {2016}, keywords = {CSCW, security, SIDATE}, } -
Stickel, O., Ogonowski, C., Jakobi, T., Gunnar, S., Pipek, V., Wulf, V., Stevens, G., Pipek, V., Wulf, V., Gunnar, S., Pipek, V. & Wulf, V. (2016)User Integration in Agile Software Development Processes: Practices and Challenges in Small and Medium Sized Enterprises
IN Cockton, G., Gregory, P., Lárusdóttir, M. & Cajander, A. (Eds.), Integrating User-Centred Design in Agile Development doi:10.1007/978-3-319-32165-3_1
[BibTeX] [Download PDF]@incollection{stickel_user_2016, title = {User {Integration} in {Agile} {Software} {Development} {Processes}: {Practices} and {Challenges} in {Small} and {Medium} {Sized} {Enterprises}}, isbn = {978-3-319-32163-9}, url = {http://link.springer.com/10.1007/978-3-319-32165-3_1 http://link.springer.com/10.1007/978-3-319-32165-3%7B_%7D1}, booktitle = {Integrating {User}-{Centred} {Design} in {Agile} {Development}}, publisher = {Springer International Publishing AG Switzerland}, author = {Stickel, Oliver and Ogonowski, Corinna and Jakobi, Timo and Gunnar, Stevens and Pipek, Volkmar and Wulf, Volker and Stevens, Gunnar and Pipek, Volkmar and Wulf, Volker and Gunnar, Stevens and Pipek, Volkmar and Wulf, Volker}, editor = {Cockton, Gilbert and Gregory, Peggy and Lárusdóttir, Marta and Cajander, Asa}, year = {2016}, doi = {10.1007/978-3-319-32165-3_1}, keywords = {CSCW, PRAXLABS, SMARTLIVE, CUBES}, pages = {49--76}, } -
Reuter, C., Ludwig, T., Kotthaus, C., Kaufhold, M., von Radziewski, E. & Pipek, V. (2016)Big Data in a Crisis? Creating Social Media Datasets for Emergency Management Research
IN i-com: Journal of Interactive Media, Vol. 15, Pages: 249–264 doi:https://doi.org/10.1515/icom-2016-0036,
[BibTeX]@article{reuter_big_2016-1, title = {Big {Data} in a {Crisis}? {Creating} {Social} {Media} {Datasets} for {Emergency} {Management} {Research}}, volume = {15}, doi = {https://doi.org/10.1515/icom-2016-0036,}, number = {3}, journal = {i-com: Journal of Interactive Media}, author = {Reuter, Christian and Ludwig, Thomas and Kotthaus, Christoph and Kaufhold, Marc-André and von Radziewski, Elmar and Pipek, Volkmar}, year = {2016}, keywords = {CSCW, PRAXLABS, EmerGent, SMO, KOKOS}, pages = {249--264}, }
2015
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Reuter, C., Ludwig, T., Kaufhold, M. & Pipek, V. (2015)XHELP: Design of a Cross-Platform Social-Media Application to Support Volunteer Moderators in Disasters
Proceedings of the Conference on Human Factors in Computing Systems (CHI). Seoul, Korea, Publisher: ACM Press, Pages: 4093–4102 doi:10.1145/2702123.2702171
[BibTeX] [Abstract] [Download PDF]Recent disasters have shown an increase in the significance of social media for both affected citizens and volunteers alike in the coordination of information and organization of relief activities, often independently of and in addition to the official emergency response. Existing research mainly focuses on the way in which individual platforms are used by volunteers in response to disasters. This paper examines the use of social media during the European Floods of 2013 and proposes a novel cross-social-media application for volunteers. Besides comprehensive analysis of volunteer communities, interviews were conducted with “digital volunteers” such as Facebook moderators of disaster-related groups. Based on the challenges identified, we designed and implemented the cross-social-media application “XHELP”, which allows information to be both, acquired and distributed cross-media and cross-channel. The evaluation with 20 users leads to further design requirements for applications aiming to support volunteer moderators during disasters.
@inproceedings{reuter_xhelp_2015, address = {Seoul, Korea}, title = {{XHELP}: {Design} of a {Cross}-{Platform} {Social}-{Media} {Application} to {Support} {Volunteer} {Moderators} in {Disasters}}, url = {http://www.peasec.de/paper/2015/2015_ReuterLudwigKaufholdPipek_XHELP_CHI.pdf https://www.wineme.uni-siegen.de/paper/2015/2015_reuterludwigkaufholdpipek_xhelp_chi.pdf https://www.youtube.com/watch?v=UJjonJRa3Lg http://dl.acm.org/citation.cfm?id=2702171}, doi = {10.1145/2702123.2702171}, abstract = {Recent disasters have shown an increase in the significance of social media for both affected citizens and volunteers alike in the coordination of information and organization of relief activities, often independently of and in addition to the official emergency response. Existing research mainly focuses on the way in which individual platforms are used by volunteers in response to disasters. This paper examines the use of social media during the European Floods of 2013 and proposes a novel cross-social-media application for volunteers. Besides comprehensive analysis of volunteer communities, interviews were conducted with "digital volunteers" such as Facebook moderators of disaster-related groups. Based on the challenges identified, we designed and implemented the cross-social-media application "XHELP", which allows information to be both, acquired and distributed cross-media and cross-channel. The evaluation with 20 users leads to further design requirements for applications aiming to support volunteer moderators during disasters.}, booktitle = {Proceedings of the {Conference} on {Human} {Factors} in {Computing} {Systems} ({CHI})}, publisher = {ACM Press}, author = {Reuter, Christian and Ludwig, Thomas and Kaufhold, Marc-André and Pipek, Volkmar}, year = {2015}, keywords = {CSCW, HCI, A-Paper, EmerGent, Selected, SMO, Kooperation}, pages = {4093--4102}, } -
Reuter, C., Mentler, T., Geisler, S., Herczeg, M., Ludwig, T., Pipek, V., Nestler, S. & Sautter, J. (2015)Editorial: Mensch-Computer-Interaktion und Social Computing in sicherheitskritischen Systemen
Mensch & Computer: Workshopband., Publisher: Oldenbourg Verlag, Pages: 3–9
[BibTeX] [Abstract] [Download PDF]Mensch-Maschine-Interaktion in sicherheitskritischen Systemen ist ein für die Informatik und die jeweiligen Anwendungsdomänen in der Bedeutung weiter zunehmendes Thema. Dieser Workshop der GI-Fachgruppe „Mensch-Maschine-Interaktion in sicherheitskritischen Systemen“ innerhalb des Fach-bereichs Mensch-Computer-Interaktion soll aktuelle Entwicklungen und Fragestellungen offenlegen und neue Impulse für das Forschungsgebiet geben.
@inproceedings{reuter_editorial_2015, title = {Editorial: {Mensch}-{Computer}-{Interaktion} und {Social} {Computing} in sicherheitskritischen {Systemen}}, url = {https://www.wineme.uni-siegen.de/paper/2015/2015_reuteretal_editorial-kritischehci_muc.pdf}, abstract = {Mensch-Maschine-Interaktion in sicherheitskritischen Systemen ist ein für die Informatik und die jeweiligen Anwendungsdomänen in der Bedeutung weiter zunehmendes Thema. Dieser Workshop der GI-Fachgruppe „Mensch-Maschine-Interaktion in sicherheitskritischen Systemen“ innerhalb des Fach-bereichs Mensch-Computer-Interaktion soll aktuelle Entwicklungen und Fragestellungen offenlegen und neue Impulse für das Forschungsgebiet geben.}, booktitle = {Mensch \& {Computer}: {Workshopband}}, publisher = {Oldenbourg Verlag}, author = {Reuter, Christian and Mentler, Tilo and Geisler, Stefan and Herczeg, Michael and Ludwig, Thomas and Pipek, Volkmar and Nestler, Simon and Sautter, Johannes}, editor = {Schmidt, Albrecht and Weisbecke, Anette and Burmester, Michael}, year = {2015}, keywords = {CSCW, HCI, PRAXLABS, EmerGent, SMO}, pages = {3--9}, } -
Wulf, V., Müller, C., Pipek, V., Randall, D., Rohde, M. & Stevens, G. (2015)Practice-Based Computing: Empirically Grounded Conceptualizations Derived from Design Case Studies
IN Wulf, V., Schmidt, K. & Randall, D. (Eds.), Designing Socially Embedded Technologies in the Real-World London doi:10.1007/978-1-4471-6720-4_7
[BibTeX] [Abstract] [Download PDF]The introduction of IT has changed the way we live in many ways. Historically, it can even be argued that socially embedded applications of information technology challenge and change practices to an extent rarely seen before with any other type of technological artefacts. If these IT artefacts have strong and recurrent impacts on people’s lives, we need to reconsider design practice artefacts which allow for anticipating use practices and bring together inspirational creativity with evaluative methods. Approaches such as Participatory Design (Greenbaum and Kyng 1991) and User‐Driven Innovation (von Hippel 2005) have already significantly increased the level of involvement of users and their fields of practice into IT development and have strengthened the role of ethnographic methods as well as the importance of methods providing direct user feedback. But even a strong component of domain analysis or user participation does not warrant an accurate anticipation of the changes in social practices resulting from new technological artefacts or infrastructures. Moreover, the immaterial nature of software contributes to its application beyond the originally intended context. The material and social foundations of IT usage have significantly changed over the past two decades. Technologically, the standardization of communication interfaces, the increase of bandwidth and speed of internet connections and their ubiquitous availability have connected more and more devices with each other. At a social level this has also created stronger connections between professional and private domains and practices, offering new room to adapt these practices and re‐negotiate their relations and compositions. These developments have made us now look at ecosystems (Draxler et al. 2015) or infrastructures (Star and Ruhleder 1996) of technology‐based practices. With regard to methods, EUSSET’s research agenda would benefit from a convergence of a broadly defined research program which looks at technology development as well as scenarios of usage and accumulates results in various ways, bridging the gap between a simple ‘technology‐in‐practice’ perspective and a ‘technology‐based practice change’ perspective. We need to consider how to carefully transfer emerging design concepts, IT artefacts, and pattern of appropriation derived in a specific context to other fields of application. We also need to better understand how to transfer findings gained with the design and appropriation of one artefact towards that of another, related one. In this paper we will outline a research program, called practice‐based computing, which suggests collecting a corpus of highly contextualized design case studies and supports the transferability of insights by comparative concept building on top of these cases.
@incollection{wulf_practice-based_2015, address = {London}, title = {Practice-{Based} {Computing}: {Empirically} {Grounded} {Conceptualizations} {Derived} from {Design} {Case} {Studies}}, isbn = {978-1-4471-6719-8}, url = {http://dx.doi.org/10.1007/978-1-4471-6720-4_7 http://link.springer.com/10.1007/978-1-4471-6720-4_7}, abstract = {The introduction of IT has changed the way we live in many ways. Historically, it can even be argued that socially embedded applications of information technology challenge and change practices to an extent rarely seen before with any other type of technological artefacts. If these IT artefacts have strong and recurrent impacts on people's lives, we need to reconsider design practice artefacts which allow for anticipating use practices and bring together inspirational creativity with evaluative methods. Approaches such as Participatory Design (Greenbaum and Kyng 1991) and User‐Driven Innovation (von Hippel 2005) have already significantly increased the level of involvement of users and their fields of practice into IT development and have strengthened the role of ethnographic methods as well as the importance of methods providing direct user feedback. But even a strong component of domain analysis or user participation does not warrant an accurate anticipation of the changes in social practices resulting from new technological artefacts or infrastructures. Moreover, the immaterial nature of software contributes to its application beyond the originally intended context. The material and social foundations of IT usage have significantly changed over the past two decades. Technologically, the standardization of communication interfaces, the increase of bandwidth and speed of internet connections and their ubiquitous availability have connected more and more devices with each other. At a social level this has also created stronger connections between professional and private domains and practices, offering new room to adapt these practices and re‐negotiate their relations and compositions. These developments have made us now look at ecosystems (Draxler et al. 2015) or infrastructures (Star and Ruhleder 1996) of technology‐based practices. With regard to methods, EUSSET's research agenda would benefit from a convergence of a broadly defined research program which looks at technology development as well as scenarios of usage and accumulates results in various ways, bridging the gap between a simple ‘technology‐in‐practice' perspective and a ‘technology‐based practice change' perspective. We need to consider how to carefully transfer emerging design concepts, IT artefacts, and pattern of appropriation derived in a specific context to other fields of application. We also need to better understand how to transfer findings gained with the design and appropriation of one artefact towards that of another, related one. In this paper we will outline a research program, called practice‐based computing, which suggests collecting a corpus of highly contextualized design case studies and supports the transferability of insights by comparative concept building on top of these cases.}, booktitle = {Designing {Socially} {Embedded} {Technologies} in the {Real}-{World}}, publisher = {Springer London}, author = {Wulf, Volker and Müller, Claudia and Pipek, Volkmar and Randall, David and Rohde, Markus and Stevens, Gunnar}, editor = {Wulf, Volker and Schmidt, Kjeld and Randall, David}, year = {2015}, doi = {10.1007/978-1-4471-6720-4_7}, keywords = {CSCW, PRAXLABS, DBL, italg}, pages = {111--150}, } -
Ludwig, T., Reuter, C. & Pipek, V. (2015)Social Haystack: Dynamic Quality Assessment of Citizen-Generated Content in Social Media during Emergencies
IN ACM Transactions on Computer-Human Interaction (ToCHI), Vol. 21, Pages: Article 17 doi:10.1145/2749461
[BibTeX] [Abstract] [Download PDF]People all over the world are regularly affected by disasters and emergencies. Besides official emergency services, ordinary citizens are getting increasingly involved in crisis response work. They are usually present on-site at the place of incident and use social media to share information about the event. For emergency services, the large amount of citizen-generated content in social media, however, means that finding high-quality information is similar to “finding a needle in a haystack”. This article presents an approach to how a dynamic and subjective quality assessment of citizen-generated content could support the work of emergency services. First, we present results of our empirical study concerning the usage of citizen-generated content by emergency services. Based on our literature review and empirical study, we derive design guidelines and describe a concept for dynamic quality measurement that is implemented as a service-oriented web-application “Social Haystack.” Finally, we outline findings of its evaluation and implications thereof.
@article{ludwig_social_2015, title = {Social {Haystack}: {Dynamic} {Quality} {Assessment} of {Citizen}-{Generated} {Content} in {Social} {Media} during {Emergencies}}, volume = {21}, url = {http://dl.acm.org/citation.cfm?id=2798442.2749461 https://www.wineme.uni-siegen.de/paper/2015/2015_ludwigreuterpipek_socialhaystack_tochi.pdf}, doi = {10.1145/2749461}, abstract = {People all over the world are regularly affected by disasters and emergencies. Besides official emergency services, ordinary citizens are getting increasingly involved in crisis response work. They are usually present on-site at the place of incident and use social media to share information about the event. For emergency services, the large amount of citizen-generated content in social media, however, means that finding high-quality information is similar to “finding a needle in a haystack”. This article presents an approach to how a dynamic and subjective quality assessment of citizen-generated content could support the work of emergency services. First, we present results of our empirical study concerning the usage of citizen-generated content by emergency services. Based on our literature review and empirical study, we derive design guidelines and describe a concept for dynamic quality measurement that is implemented as a service-oriented web-application “Social Haystack.” Finally, we outline findings of its evaluation and implications thereof.}, number = {4}, journal = {ACM Transactions on Computer-Human Interaction (ToCHI)}, author = {Ludwig, Thomas and Reuter, Christian and Pipek, Volkmar}, year = {2015}, keywords = {CSCW, HCI, PRAXLABS, A-Paper, EmerGent, SMO, MdK}, pages = {Article 17}, } -
Pipek, V., Avram, G. & De Cindio, F. (2015)Introduction
IN interactions, Vol. 23, Pages: 34–35 doi:10.1145/2856112
[BibTeX] [Download PDF]@article{pipek_introduction_2015, title = {Introduction}, volume = {23}, issn = {1072-5520}, url = {http://doi.acm.org/10.1145/2856112}, doi = {10.1145/2856112}, number = {1}, journal = {interactions}, author = {Pipek, Volkmar and Avram, Gabriela and De Cindio, Fiorella}, year = {2015}, keywords = {CSCW}, pages = {34--35}, } -
Tetteroo, D., Markopoulos, P., Valtolina, S., Paternò, F., Pipek, V. & Burnett, M. (2015)End-User Development in the Internet of Things Era
Proceedings of the 33rd Annual ACM Conference Extended Abstracts on Human Factors in Computing Systems, Seoul, CHI 2015 Extended Abstracts, Republic of Korea, April 18 – 23, 2015., Publisher: ACM, Pages: 2405–2408 doi:10.1145/2702613.2702643
[BibTeX] [Download PDF]@inproceedings{tetteroo_end-user_2015, title = {End-{User} {Development} in the {Internet} of {Things} {Era}}, isbn = {978-1-4503-3146-3}, url = {http://doi.acm.org/10.1145/2702613.2702643}, doi = {10.1145/2702613.2702643}, booktitle = {Proceedings of the 33rd {Annual} {ACM} {Conference} {Extended} {Abstracts} on {Human} {Factors} in {Computing} {Systems}, {Seoul}, {CHI} 2015 {Extended} {Abstracts}, {Republic} of {Korea}, {April} 18 - 23, 2015}, publisher = {ACM}, author = {Tetteroo, Daniel and Markopoulos, Panos and Valtolina, Stefano and Paternò, Fabio and Pipek, Volkmar and Burnett, Margaret}, editor = {Begole, Bo and Kim, Jinwoo and Inkpen, Kori and Woo, Woontack}, year = {2015}, keywords = {CSCW, PRAXLABS}, pages = {2405--2408}, } -
Reuter, C., Ludwig, T., Ritzkatis, M. & Pipek, V. (2015)Social-QAS: Tailorable Quality Assessment Service for Social Media Content
Proceedings of the International Symposium on End-User Development (IS-EUD). Lecture Notes in Computer Science., Pages: 156–170 doi:10.1007/978-3-319-18425-8_11
[BibTeX] [Abstract] [Download PDF]More than 3 billion people use the Internet, many of whom also use social media services such as the social network Facebook with about 1.35 billion active users monthly or the microblogging platform Twitter numbering approximately 284 million active users monthly. This paper researches how a tailorable quality assessment service can assist the use of citizen-generated content from social media. In particular, we want to study how users can articulate their personal quality criteria appropriately. A presentation of related work is followed by an empirical study on the use of social media in the field of emergency management, focusing on situation assessment practices by the emergency services. Based on this, we present the tailorable quality assessment service (QAS) for social media content, which has been implemented and integrated into an existing application for both volunteers and the emergency services.
@inproceedings{reuter_social-qas_2015, title = {Social-{QAS}: {Tailorable} {Quality} {Assessment} {Service} for {Social} {Media} {Content}}, url = {https://www.wineme.uni-siegen.de/paper/2015/2015_reuterludwigritzkatispipek_qualityassessmentservice_iseud.pdf http://www.springer.com/us/book/9783319184241 https://link.springer.com/chapter/10.1007%2F978-3-319-18425-8_11}, doi = {10.1007/978-3-319-18425-8_11}, abstract = {More than 3 billion people use the Internet, many of whom also use social media services such as the social network Facebook with about 1.35 billion active users monthly or the microblogging platform Twitter numbering approximately 284 million active users monthly. This paper researches how a tailorable quality assessment service can assist the use of citizen-generated content from social media. In particular, we want to study how users can articulate their personal quality criteria appropriately. A presentation of related work is followed by an empirical study on the use of social media in the field of emergency management, focusing on situation assessment practices by the emergency services. Based on this, we present the tailorable quality assessment service (QAS) for social media content, which has been implemented and integrated into an existing application for both volunteers and the emergency services.}, booktitle = {Proceedings of the {International} {Symposium} on {End}-{User} {Development} ({IS}-{EUD}). {Lecture} {Notes} in {Computer} {Science}}, author = {Reuter, Christian and Ludwig, Thomas and Ritzkatis, Michael and Pipek, Volkmar}, year = {2015}, keywords = {CSCW, EmerGent, SMO, CUBES}, pages = {156--170}, } -
Ludwig, T. & Pipek, V. (2015)Sociable Technologies for Supporting End-Users in Handling 3D Printers.
International Reports on Socio-Informatics, Vol. 12 Iss. 2, Proceedings of the CHI 2015 – Workshop on End User Development in the Internet of Things Era., Pages: 33–38
[BibTeX] [Download PDF]@inproceedings{ludwig_sociable_2015, title = {Sociable {Technologies} for {Supporting} {End}-{Users} in {Handling} {3D} {Printers}.}, url = {http://www.iisi.de/fileadmin/IISI/upload/IRSI/2015Vol12Iss2/IRSI_Vol12-Iss2_2015_Ludwig_Pipek_Sociable_Technologies_for_Supporting_End-Users_in_Handling_3D_Printer_01.pdf}, booktitle = {International {Reports} on {Socio}-{Informatics}, {Vol}. 12 {Iss}. 2, {Proceedings} of the {CHI} 2015 - {Workshop} on {End} {User} {Development} in the {Internet} of {Things} {Era}}, author = {Ludwig, Thomas and Pipek, Volkmar}, year = {2015}, keywords = {CSCW, PRAXLABS}, pages = {33--38}, } -
Ludwig, T., Reuter, C., Heukäufer, R. & Pipek, V. (2015)CoTable : Collaborative Social Media Analysis with Multi-Touch Tables
Proceedings of the Information Systems for Crisis Response and Management (ISCRAM). Kristiansand, Norway, Publisher: ISCRAM
[BibTeX] [Abstract] [Download PDF]To be able to take efficient measures in crisis management, it is essential for emergency services to get as much details about an actual situation on-site as possible. Currently content from social media plays an important role since those platforms are used to spread crisis-relevant data within the population. Our contribution presents a concept which supports the situation assessment practices of emergency services by collaboratively evaluating and by analyzing citizen-generated content from social media using a multi-touch table. The concept was implemented based on a Microsoft PixelSense and evaluated with 14 participants. The results reveal the impact of subjectivity of the participants, their positioning around the table as well as the uniqueness of social media posts on the collaborative situation assessment with multi-touch tables
@inproceedings{ludwig_cotable_2015, address = {Kristiansand, Norway}, title = {{CoTable} : {Collaborative} {Social} {Media} {Analysis} with {Multi}-{Touch} {Tables}}, isbn = {978-82-7117-788-1}, url = {https://www.wineme.uni-siegen.de/paper/2015/2015_ludwigreuterheukaeuferpipek_cotable_iscram.pdf}, abstract = {To be able to take efficient measures in crisis management, it is essential for emergency services to get as much details about an actual situation on-site as possible. Currently content from social media plays an important role since those platforms are used to spread crisis-relevant data within the population. Our contribution presents a concept which supports the situation assessment practices of emergency services by collaboratively evaluating and by analyzing citizen-generated content from social media using a multi-touch table. The concept was implemented based on a Microsoft PixelSense and evaluated with 14 participants. The results reveal the impact of subjectivity of the participants, their positioning around the table as well as the uniqueness of social media posts on the collaborative situation assessment with multi-touch tables}, booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})}, publisher = {ISCRAM}, author = {Ludwig, Thomas and Reuter, Christian and Heukäufer, Ralf and Pipek, Volkmar}, editor = {Palen, Leysia and Büscher, Monika and Comes, Tina and Hughes, Amanda L.}, year = {2015}, keywords = {cscw, CSCW, HCI, PRAXLABS, EmerGent, SMO, social media, Kooperation, collaboration, coverimage, multi-touch tables}, } -
Ludwig, T., Kotthaus, C. & Pipek, V. (2015)Should I Try Turning It Off and On Again?: Outlining HCI Challenges for Cyber-Physical Production Systems
IN International Journal of Information Systems for Crisis Response and Management (IJISCRAM), Vol. 7, Pages: 55–68 doi:10.4018/ijiscram.2015070104
[BibTeX] [Download PDF]@article{ludwig_should_2015, title = {Should {I} {Try} {Turning} {It} {Off} and {On} {Again}?: {Outlining} {HCI} {Challenges} for {Cyber}-{Physical} {Production} {Systems}}, volume = {7}, url = {http://dx.doi.org/10.4018/ijiscram.2015070104}, doi = {10.4018/ijiscram.2015070104}, number = {3}, journal = {International Journal of Information Systems for Crisis Response and Management (IJISCRAM)}, author = {Ludwig, Thomas and Kotthaus, Christoph and Pipek, Volkmar}, year = {2015}, keywords = {CSCW, PRAXLABS, Cyber-Physical Production Systems, Human-Computer-Interaction, Sociable Technologies}, pages = {55--68}, } -
Reuter, C., Ludwig, T., Pipek, V., Herczeg, M., Mentler, T., Nestler, S., Sautter, J., Geisler, S., Herczeg, M., Ludwig, T., Pipek, V., Nestler, S. & Sautter, J. (2015)Proceedings des Workshops “Mensch-Computer-Interaktion und Social Computing in sicherheitskritischen Systemen”
Mensch & Computer: Workshopband. München, Germany, Publisher: Oldenbourg-Verlag, Pages: 99–140
[BibTeX] [Abstract] [Download PDF]Mensch-Computer-Interaktion und Social Computing spielen auch in Krisensituationen eine große Rolle. Durch die größere Verbreitung mobiler und ubiquitärer Technologien sowie die zunehmende Durchdringung sozialer und kooperativer Medien im Alltag haben sich auch im Bereich des Krisenmanagements und der zivilen Sicherheitsforschung neue Möglichkeiten und Potenziale, aber auch Problembereiche entwickelt, die besonderer Aufmerksamkeit bedürfen. Neue Ansätze und Prototypen adressieren Interaktionen und Kooperationen innerhalb und zwischen klassischen Behörden und Organisationen mit Sicherheitsaufgaben (BOS), aber zunehmend auch die Einbeziehung der von der Krise betroffenen Akteure aus den Bereichen der Industrie und der Bürger, die eine Rolle als aktive Krisenmanager wahrnehmen und BOS unterstützen.
@inproceedings{reuter_proceedings_2015, address = {München, Germany}, title = {Proceedings des {Workshops} "{Mensch}-{Computer}-{Interaktion} und {Social} {Computing} in sicherheitskritischen {Systemen}"}, url = {http://www.wineme.uni-siegen.de/paper/2015/2015_proc-kritischemci_muc.pdf https://www.wineme.uni-siegen.de/paper/2014/2014_proc-mci-in-krisen_muc.pdf}, abstract = {Mensch-Computer-Interaktion und Social Computing spielen auch in Krisensituationen eine große Rolle. Durch die größere Verbreitung mobiler und ubiquitärer Technologien sowie die zunehmende Durchdringung sozialer und kooperativer Medien im Alltag haben sich auch im Bereich des Krisenmanagements und der zivilen Sicherheitsforschung neue Möglichkeiten und Potenziale, aber auch Problembereiche entwickelt, die besonderer Aufmerksamkeit bedürfen. Neue Ansätze und Prototypen adressieren Interaktionen und Kooperationen innerhalb und zwischen klassischen Behörden und Organisationen mit Sicherheitsaufgaben (BOS), aber zunehmend auch die Einbeziehung der von der Krise betroffenen Akteure aus den Bereichen der Industrie und der Bürger, die eine Rolle als aktive Krisenmanager wahrnehmen und BOS unterstützen.}, booktitle = {Mensch \& {Computer}: {Workshopband}}, publisher = {Oldenbourg-Verlag}, author = {Reuter, Christian and Ludwig, Thomas and Pipek, Volkmar and Herczeg, Michael and Mentler, Tilo and Nestler, Simon and Sautter, Johannes and Geisler, Stefan and Herczeg, Michael and Ludwig, Thomas and Pipek, Volkmar and Nestler, Simon and Sautter, Johannes}, editor = {Weisbecker, Anette and Burmester, Michael and Schmidt, Albrecht}, year = {2015}, keywords = {CSCW, HCI, EmerGent, SMO}, pages = {99--140}, } -
Ludwig, T., Stickel, O., Boden, A., Pipek, V. & Wulf, V. (2015)Appropriating Digital Fabrication Technologies – A comparative study of two 3D Printing Communities
iConference 2015 Proceedings. Newport Beach, California
[BibTeX] [Download PDF]@inproceedings{ludwig_appropriating_2015, address = {Newport Beach, California}, title = {Appropriating {Digital} {Fabrication} {Technologies} - {A} comparative study of two {3D} {Printing} {Communities}}, url = {https://www.ideals.illinois.edu/bitstream/handle/2142/73674/67_ready.pdf}, booktitle = {{iConference} 2015 {Proceedings}}, author = {Ludwig, Thomas and Stickel, Oliver and Boden, Alexander and Pipek, Volkmar and Wulf, Volker}, year = {2015}, keywords = {CSCW, FabLab}, } -
Dax, J., Ludwig, T., Meurer, J., Pipek, V., Stein, M. & Stevens, G. (2015)FRAMES – A Framework for Adaptable Mobile Event-Contingent Self-report Studies
End-User Development – 5th International Symposium, IS-EUD 2015, Madrid, Spain, May 26-29, 2015. Proceedings., Publisher: Springer, Pages: 141–155 doi:10.1007/978-3-319-18425-8_10
[BibTeX] [Download PDF]@inproceedings{dax_frames_2015, series = {Lecture {Notes} in {Computer} {Science}}, title = {{FRAMES} - {A} {Framework} for {Adaptable} {Mobile} {Event}-{Contingent} {Self}-report {Studies}}, volume = {9083}, isbn = {978-3-319-18424-1}, url = {http://dx.doi.org/10.1007/978-3-319-18425-8_10 http://link.springer.com/chapter/10.1007/978-3-319-18425-8_10 http://www.tholud.de/wp-content/uploads/2015/07/2015-daxetal-frames-iseud.pdf}, doi = {10.1007/978-3-319-18425-8_10}, booktitle = {End-{User} {Development} - 5th {International} {Symposium}, {IS}-{EUD} 2015, {Madrid}, {Spain}, {May} 26-29, 2015. {Proceedings}}, publisher = {Springer}, author = {Dax, Julian and Ludwig, Thomas and Meurer, Johanna and Pipek, Volkmar and Stein, Martin and Stevens, Gunnar}, editor = {D\${\textbackslash}textbackslashbackslash\$'\${\textbackslash}textbackslashbackslash\$iaz, Paloma and Pipek, Volkmar and Ardito, Carmelo and Jensen, Carlos and Aedo, Ignacio and Boden, Alexander}, year = {2015}, keywords = {CSCW, PRAXLABS, DBL, CUBES}, pages = {141--155}, } -
Ludwig, T., Hilbert, T. & Pipek, V. (2015)Collaborative Visualization for Supporting the Analysis of Mobile Device Data
ECSCW 2015: Proceedings of the 14th European Conference on Computer Supported Cooperative Work, 19-23 September 2015, Oslo, Norway., Publisher: Springer, Pages: 305–316 doi:10.1007/978-3-319-20499-4_17
[BibTeX] [Abstract] [Download PDF]Visualizations are mainly used for providing easy access to complex information and data. Within this paper we focus on how visualization itself can serve as a collaborative aspect within distributed and asynchronous team work. In doing so, we try to uncover challenges to support a team of researchers in understanding and analyzing mobile data by collaborative visualization. Based on a review of recent literature, two workshops with participants from the academic field were conducted, which revealed use cases and major design challenges for a collaborative visualization approach. With our user-centered study, we introduce design implications for collaborative visualizations that focus on research questions instead on single visualizations, embed multiple visualizations into a discussion thread, highlight relations between research artefacts as well as include external parties in collaborative visualizations.
@inproceedings{ludwig_collaborative_2015, title = {Collaborative {Visualization} for {Supporting} the {Analysis} of {Mobile} {Device} {Data}}, isbn = {978-3-319-20498-7}, url = {http://dx.doi.org/10.1007/978-3-319-20499-4_17 http://www.ecscw.org/2015/chp:10.1007/978-3-319-20499-4_17.pdf}, doi = {10.1007/978-3-319-20499-4_17}, abstract = {Visualizations are mainly used for providing easy access to complex information and data. Within this paper we focus on how visualization itself can serve as a collaborative aspect within distributed and asynchronous team work. In doing so, we try to uncover challenges to support a team of researchers in understanding and analyzing mobile data by collaborative visualization. Based on a review of recent literature, two workshops with participants from the academic field were conducted, which revealed use cases and major design challenges for a collaborative visualization approach. With our user-centered study, we introduce design implications for collaborative visualizations that focus on research questions instead on single visualizations, embed multiple visualizations into a discussion thread, highlight relations between research artefacts as well as include external parties in collaborative visualizations.}, booktitle = {{ECSCW} 2015: {Proceedings} of the 14th {European} {Conference} on {Computer} {Supported} {Cooperative} {Work}, 19-23 {September} 2015, {Oslo}, {Norway}}, publisher = {Springer}, author = {Ludwig, Thomas and Hilbert, Tino and Pipek, Volkmar}, editor = {Boulus-Rødje, Nina and Ellingsen, Gunnar and Bratteteig, Tone and Aanestad, Margunn and Bjørn, Pernille}, year = {2015}, keywords = {CSCW, MdK}, pages = {305--316}, } -
Ludwig, T., Reuter, C., Siebigteroth, T. & Pipek, V. (2015)CrowdMonitor: Mobile Crowd Sensing for Assessing Physical and Digital Activities of Citizens during Emergencies
Proceedings of the International Conference on Human Factors in Computing Systems (CHI). New York, USA, Publisher: ACM Press, Pages: 4083–4092
[BibTeX] [Abstract] [Download PDF]Emergencies such as the 2013 Central European flood or the 2013 typhoon Haiyan in Philippines have shown how citizens can organize themselves and coordinate private relief activities. These activities can be found in (physical) groups of affected people, but also within (digital) social media communities. There is an evident need, however, for a clearer picture of what exactly is going on to be available for use by the official emergency services: to enlist them, to keep them safe, to support their efforts and to avoid need-less duplications or conflicts. Aligning emergency services and volunteer activities is, then, crucial. In this paper we present a mobile crowd sensing based concept, which was designed as well as implemented as the application CrowdMonitor and facilitates the detection of physical and digital activities and the assignment of specific tasks to citizens. Finally, we outline the findings of its evaluation.
@inproceedings{ludwig_crowdmonitor_2015, address = {New York, USA}, title = {{CrowdMonitor}: {Mobile} {Crowd} {Sensing} for {Assessing} {Physical} and {Digital} {Activities} of {Citizens} during {Emergencies}}, url = {https://www.wineme.uni-siegen.de/paper/2015/2015_ludwigreutersiebigterothpipek_crowdmonitor_chi.pdf}, abstract = {Emergencies such as the 2013 Central European flood or the 2013 typhoon Haiyan in Philippines have shown how citizens can organize themselves and coordinate private relief activities. These activities can be found in (physical) groups of affected people, but also within (digital) social media communities. There is an evident need, however, for a clearer picture of what exactly is going on to be available for use by the official emergency services: to enlist them, to keep them safe, to support their efforts and to avoid need-less duplications or conflicts. Aligning emergency services and volunteer activities is, then, crucial. In this paper we present a mobile crowd sensing based concept, which was designed as well as implemented as the application CrowdMonitor and facilitates the detection of physical and digital activities and the assignment of specific tasks to citizens. Finally, we outline the findings of its evaluation.}, booktitle = {Proceedings of the {International} {Conference} on {Human} {Factors} in {Computing} {Systems} ({CHI})}, publisher = {ACM Press}, author = {Ludwig, Thomas and Reuter, Christian and Siebigteroth, Tim and Pipek, Volkmar}, editor = {Begole, Bo and Jinwoo, Kim and Kor, Inkpeni and Woontack, Woo}, year = {2015}, keywords = {CSCW, HCI, PRAXLABS, A-Paper, EmerGent, Kooperation}, pages = {4083--4092}, } -
Reuter, C., Ludwig, T., Funke, T. & Pipek, V. (2015)SOMAP: Network Independent Social-Offline-Map-Mashup
Proceedings of the Information Systems for Crisis Response and Management (ISCRAM). Kristiansand, Norway, Publisher: ISCRAM
[BibTeX] [Abstract] [Download PDF]Maps, showing the tactical or the administrative situation at any particular time, play a central role in disaster management. They can be realized as interactive map mashups. In addition to classical information (weather, water levels, energy network, forces), they can also be used to present a view on citizen-generated content, e.g. from social media. In this paper we offer insights into how mobile map mashups can assist citizens during infrastructure failures that often occur in large-scale emergencies. Based on a review of approaches and mobile applications from literature and especially from practice, we present SOMAP (social offline map), a mobile app we developed in Android. It offers offline map functionality in terms of (A) pro-active loading and storing of potentially needed maps of the respective area as well as (B) the possibility of exchanging information from social media using Bluetooth. The application was evaluated qualitatively, to gain insights into the potential of such applications.
@inproceedings{reuter_somap_2015, address = {Kristiansand, Norway}, title = {{SOMAP}: {Network} {Independent} {Social}-{Offline}-{Map}-{Mashup}}, url = {https://www.wineme.uni-siegen.de/paper/2015/2015_reuterludwigfunkepipek_somap-socialofflinemap_iscram.pdf}, abstract = {Maps, showing the tactical or the administrative situation at any particular time, play a central role in disaster management. They can be realized as interactive map mashups. In addition to classical information (weather, water levels, energy network, forces), they can also be used to present a view on citizen-generated content, e.g. from social media. In this paper we offer insights into how mobile map mashups can assist citizens during infrastructure failures that often occur in large-scale emergencies. Based on a review of approaches and mobile applications from literature and especially from practice, we present SOMAP (social offline map), a mobile app we developed in Android. It offers offline map functionality in terms of (A) pro-active loading and storing of potentially needed maps of the respective area as well as (B) the possibility of exchanging information from social media using Bluetooth. The application was evaluated qualitatively, to gain insights into the potential of such applications.}, booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})}, publisher = {ISCRAM}, author = {Reuter, Christian and Ludwig, Thomas and Funke, Timo and Pipek, Volkmar}, editor = {Palen, Leysia and Büscher, Monika and Comes, Tina and Hughes, Amanda Lee}, year = {2015}, keywords = {CSCW, HCI, PRAXLABS, EmerGent, SMO, Infrastruktur, Kooperation}, } -
Stickel, O., Ogonowski, C., Jakobi, T., Stevens, G., Pipek, V. & Wulf, V. (2015)Praktiken der Nutzerintegration im Entwicklungsprozess von KMU
Mensch & Computer: Tagungsband (Honorable Mention). Stuttgart, Publisher: De Gruyter Oldenbourg, Pages: 103–112
[BibTeX] [Download PDF]@inproceedings{stickel_praktiken_2015, address = {Stuttgart}, title = {Praktiken der {Nutzerintegration} im {Entwicklungsprozess} von {KMU}}, url = {http://dl.mensch-und-computer.de/handle/123456789/4603 http://www.degruyter.com/dg/viewbooktoc.chapterlist.resultlinks.fullcontentlink:pdfeventlink/$002fbooks$002f9783110443929$002f9783110443929-012$002f9783110443929-012.pdf?t:ac=produ}, booktitle = {Mensch \& {Computer}: {Tagungsband} ({Honorable} {Mention})}, publisher = {De Gruyter Oldenbourg}, author = {Stickel, Oliver and Ogonowski, Corinna and Jakobi, Timo and Stevens, Gunnar and Pipek, Volkmar and Wulf, Volker}, editor = {Diefenbach, Sarah and Henze, Niels and Pielot, Martin}, year = {2015}, keywords = {CSCW, PRAXLABS, SMARTLIVE, DBL, CUBES}, pages = {103--112}, } -
Ludwig, T., Reuter, C. & Pipek, V. (2015)Social Haystack: Dynamic Quality Assessment of Citizen-Generated Content in Social Media during Emergencies
IN ACM Transactions on Computer-Human Interaction, Vol. 22, Pages: 17:1–17:27
[BibTeX] [Download PDF]@article{ludwig_social_2015-1, title = {Social {Haystack}: {Dynamic} {Quality} {Assessment} of {Citizen}-{Generated} {Content} in {Social} {Media} during {Emergencies}}, volume = {22}, url = {https://www.wineme.uni-siegen.de/paper/2015/2015_ludwigreuterpipek_socialhaystack_tochi.pdf}, number = {4}, journal = {ACM Transactions on Computer-Human Interaction}, author = {Ludwig, Thomas and Reuter, Christian and Pipek, Volkmar}, year = {2015}, keywords = {CSCW, PRAXLABS, A-Paper, EmerGent, MdK}, pages = {17:1--17:27}, }
2014
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Reuter, C., Ludwig, T. & Pipek, V. (2014)Ad Hoc Participation in Situation Assessment: Supporting Mobile Collaboration in Emergencies
IN ACM Transactions on Computer-Human Interaction (ToCHI), Vol. 21, Pages: 26:1–26:26 doi:10.1145/2651365
[BibTeX] [Abstract] [Download PDF]Emergencies are characterized by high complexity and unpredictability. In order to assess and manage them successfully, improvisation work and informal communication, even beyond local and organizational boundaries, is needed. Such informal practices can facilitate ad hoc participation of units in situation assessment, but this may lack overall situation awareness. This paper presents a study on how emergent ‘collaboration needs’ in current work of response teams, who are located on-site and in the control center, could be supported by mobile geo-collaboration systems. First, we present the results of an empirical study about informal work and mobile collaboration practices of emergency services. Then we describe the concept of a mobile geo-collaboration system that addresses the aspects detected in the empirical study and that was implemented as an Android application using web sockets, a technology enabling full-duplex ad hoc communication. Finally we outline the findings of its evaluation in practice and its implications.
@article{reuter_ad_2014, title = {Ad {Hoc} {Participation} in {Situation} {Assessment}: {Supporting} {Mobile} {Collaboration} in {Emergencies}}, volume = {21}, issn = {10730516}, url = {http://www.wineme.uni-siegen.de/paper/2014/2014_reuterludwigpipek_adhocparticipation_tochi.pdf}, doi = {10.1145/2651365}, abstract = {Emergencies are characterized by high complexity and unpredictability. In order to assess and manage them successfully, improvisation work and informal communication, even beyond local and organizational boundaries, is needed. Such informal practices can facilitate ad hoc participation of units in situation assessment, but this may lack overall situation awareness. This paper presents a study on how emergent ‘collaboration needs' in current work of response teams, who are located on-site and in the control center, could be supported by mobile geo-collaboration systems. First, we present the results of an empirical study about informal work and mobile collaboration practices of emergency services. Then we describe the concept of a mobile geo-collaboration system that addresses the aspects detected in the empirical study and that was implemented as an Android application using web sockets, a technology enabling full-duplex ad hoc communication. Finally we outline the findings of its evaluation in practice and its implications.}, number = {5}, journal = {ACM Transactions on Computer-Human Interaction (ToCHI)}, author = {Reuter, Christian and Ludwig, Thomas and Pipek, Volkmar}, month = nov, year = {2014}, keywords = {CSCW, emergency management, HCI, PRAXLABS, A-Paper, Selected, Kooperation, InfoStrom, MdK, GI-CSCW-A, WKWI-A, participation, awareness, mobile devices, ethnography, collaboration, design case study, IF 1.2, situation assessment}, pages = {26:1--26:26}, } -
Bossen, C., Dindler, C., Garde, J. & Pipek, V. (2014)Evaluation, sustainability and long-term effects of participatory design projects
Participatory Design Conference, PDC ’14, Windhoek, Namibia, October 6-10, 2014, Volume 1 – Short Papers, Industry Cases, Workshop Descriptions, Doctoral Consortium papers, and Keynote abstracts., Publisher: ACM, Pages: 219–220 doi:10.1145/2662155.2662210
[BibTeX] [Download PDF]@inproceedings{bossen_evaluation_2014, title = {Evaluation, sustainability and long-term effects of participatory design projects}, isbn = {978-1-4503-3214-9}, url = {http://doi.acm.org/10.1145/2662155.2662210}, doi = {10.1145/2662155.2662210}, booktitle = {Participatory {Design} {Conference}, {PDC} '14, {Windhoek}, {Namibia}, {October} 6-10, 2014, {Volume} 1 - {Short} {Papers}, {Industry} {Cases}, {Workshop} {Descriptions}, {Doctoral} {Consortium} papers, and {Keynote} abstracts}, publisher = {ACM}, author = {Bossen, Claus and Dindler, Christian and Garde, Julia and Pipek, Volkmar}, editor = {Winschiers-Theophilus, Heike and D'Andrea, Vincenzo and Iversen, Ole Sejer}, year = {2014}, keywords = {CSCW}, pages = {219--220}, } -
Bertelsen, O. W., Bødker, S., de Cindio, F. & Pipek, V. (2014)Collaborative Technologies in Democratic Processes
Proceedings of a workshop at COOP 2014, Nice, France, International Reports on Socio-Informatics (IRSI).
[BibTeX]@inproceedings{bertelsen_collaborative_2014, title = {Collaborative {Technologies} in {Democratic} {Processes}}, volume = {11}, booktitle = {Proceedings of a workshop at {COOP} 2014, {Nice}, {France}, {International} {Reports} on {Socio}-{Informatics} ({IRSI})}, author = {Bertelsen, Olav W and Bødker, Susanne and de Cindio, Fiorella and Pipek, Volkmar}, editor = {Bertelsen, Olav W and Bødker, Susanne and de Cindio, Fiorella and Pipek, Volkmar}, year = {2014}, keywords = {CSCW}, } -
Bossen, C., Ehn, P., Karasti, H., Salvo, C. D., Clement, A., Pipek, V. & Dittrich, Y. (2014)Infrastructuring, collaboration and evolving socio-material practices of changing our world
Participatory Design Conference, PDC ’14, Windhoek, Namibia, October 6-10, 2014, Volume 1 – Short Papers, Industry Cases, Workshop Descriptions, Doctoral Consortium papers, and Keynote abstracts., Publisher: ACM, Pages: 221–222 doi:10.1145/2662155.2662211
[BibTeX] [Download PDF]@inproceedings{bossen_infrastructuring_2014, title = {Infrastructuring, collaboration and evolving socio-material practices of changing our world}, isbn = {978-1-4503-3214-9}, url = {http://doi.acm.org/10.1145/2662155.2662211}, doi = {10.1145/2662155.2662211}, booktitle = {Participatory {Design} {Conference}, {PDC} '14, {Windhoek}, {Namibia}, {October} 6-10, 2014, {Volume} 1 - {Short} {Papers}, {Industry} {Cases}, {Workshop} {Descriptions}, {Doctoral} {Consortium} papers, and {Keynote} abstracts}, publisher = {ACM}, author = {Bossen, Claus and Ehn, Pelle and Karasti, Helena and Salvo, Carl Di and Clement, Andrew and Pipek, Volkmar and Dittrich, Yvonne}, editor = {Winschiers-Theophilus, Heike and D'Andrea, Vincenzo and Iversen, Ole Sejer}, year = {2014}, keywords = {CSCW}, pages = {221--222}, } -
Ley, B., Ludwig, T., Pipek, V., Randall, D. D., Reuter, C. & Wiedenhoefer, T. (2014)Information and Expertise Sharing in Inter-Organizational Crisis Management
IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 23, Pages: 347–387 doi:10.1007/s10606-014-9205-2
[BibTeX] [Abstract] [Download PDF]Emergency or crisis management, as is well-attested, is a complex management problem. A variety of agencies need to collaborate and coordinate in real-time and with an urgency that is not always present in other domains. It follows that accurate information of varying kinds (e.g. geographical and weather conditions; available skills and expertises; state-of-play; current dispositions and deployments) needs to be made available in a timely fashion to the organizations and individuals who need it. By definition, this information will come from a number of sources both within and across organizations. Large-scale events in particular necessitate collaboration with other organizations. Of course, plans and processes exist to deal with such events but the number of dynamically changing factors as well as the high number of heterogeneous organizations and the high degree of interdependency involved make it impossible to plan for all contingencies. A degree of ongoing improvisation, which typically occurs by means of a variety of information and expertise sharing practices, therefore becomes necessary. This, however, faces many challenges, such as different organizational cultures, distinct individual and coordinative work practices and discrete information systems. Our work entails an examination of the practices of information and expertise sharing, and the obstacles to it, in inter-organizational crisis management. We conceive of this as a design case study, such that we examine a problem area and its scope; conduct detailed enquiries into practice in that area, and provide design recommendations for implementation and evaluation. First, we will present the results of an empirical study of collaboration practices between organizations and public authorities with security responsibilities such as the police, fire departments, public administration and electricity network operators, mainly in scenarios of medium to large power outages in Germany. Based on these results, we will describe a concept, which was designed, implemented and evaluated as a system prototype, in two iterations. While the first iteration focuses on situation assessment, the second iteration also includes inter-organizational collaboration functionalities. Based on the findings of our evaluations with practitioners, we will discuss how to support collaboration with a particular focus on information and expertise sharing.
@article{ley_information_2014, title = {Information and {Expertise} {Sharing} in {Inter}-{Organizational} {Crisis} {Management}}, volume = {23}, url = {https://www.wineme.uni-siegen.de/paper/2014/2014_informationsharingcrisis_jcscw.pdf}, doi = {10.1007/s10606-014-9205-2}, abstract = {Emergency or crisis management, as is well-attested, is a complex management problem. A variety of agencies need to collaborate and coordinate in real-time and with an urgency that is not always present in other domains. It follows that accurate information of varying kinds (e.g. geographical and weather conditions; available skills and expertises; state-of-play; current dispositions and deployments) needs to be made available in a timely fashion to the organizations and individuals who need it. By definition, this information will come from a number of sources both within and across organizations. Large-scale events in particular necessitate collaboration with other organizations. Of course, plans and processes exist to deal with such events but the number of dynamically changing factors as well as the high number of heterogeneous organizations and the high degree of interdependency involved make it impossible to plan for all contingencies. A degree of ongoing improvisation, which typically occurs by means of a variety of information and expertise sharing practices, therefore becomes necessary. This, however, faces many challenges, such as different organizational cultures, distinct individual and coordinative work practices and discrete information systems. Our work entails an examination of the practices of information and expertise sharing, and the obstacles to it, in inter-organizational crisis management. We conceive of this as a design case study, such that we examine a problem area and its scope; conduct detailed enquiries into practice in that area, and provide design recommendations for implementation and evaluation. First, we will present the results of an empirical study of collaboration practices between organizations and public authorities with security responsibilities such as the police, fire departments, public administration and electricity network operators, mainly in scenarios of medium to large power outages in Germany. Based on these results, we will describe a concept, which was designed, implemented and evaluated as a system prototype, in two iterations. While the first iteration focuses on situation assessment, the second iteration also includes inter-organizational collaboration functionalities. Based on the findings of our evaluations with practitioners, we will discuss how to support collaboration with a particular focus on information and expertise sharing.}, number = {4-6}, journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)}, author = {Ley, Benedikt and Ludwig, Thomas and Pipek, Volkmar and Randall, Dave David and Reuter, Christian and Wiedenhoefer, Torben}, year = {2014}, keywords = {CSCW, HCI, PRAXLABS, A-Paper, Kooperation, InfoStrom, MdK, GI-CSCW-A, Collaboration, Design Case Study, Expertise Sharing, IF 1.1, Information Management, Inter-Organizational Crisis Management, WKWI-B}, pages = {347--387}, } -
Pipek, V., Liu, S. B. & Kerne, A. (2014)Crisis Informatics and Collaboration: A Brief Introduction
IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 23, Pages: 339–345 doi:10.1007/s10606-014-9211-4
[BibTeX] [Download PDF]@article{pipek_crisis_2014, title = {Crisis {Informatics} and {Collaboration}: {A} {Brief} {Introduction}}, volume = {23}, url = {http://link.springer.com/10.1007/s10606-014-9211-4}, doi = {10.1007/s10606-014-9211-4}, number = {4-6}, journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)}, author = {Pipek, Volkmar and Liu, Sophia B. and Kerne, Andruid}, year = {2014}, keywords = {CSCW, PRAXLABS, A-Paper}, pages = {339--345}, } -
Pipek, V. & Reuter, C. (2014)Forschungsherausforderungen der Interaktion und Kooperation im Krisenmanagement
IN i-com – Zeitschrift für interaktive und kooperative Medien, Vol. 13, Pages: 1–3
[BibTeX] [Abstract] [Download PDF]Im Zuge der wachsenden Vernetzung mit mobilen, interaktiven und kooperativen Technologien und der zunehmenden Bedeutung sozialer Medien haben sich auch im Bereich Krisenmanagement und zivile Sicherheitsforschung neue Möglichkeiten und Problembereiche entwickelt, die besonderer Aufmerksamkeit bedürfen. Neue Ansätze und Prototypen adressieren Interaktionen und Kooperationen innerhalb und zwischen klassischen BOS (“Behörden und Organisationen mit Sicherheitsaufgaben”), aber zunehmend auch Interaktionen und Kooperationen, welche auch die von der Krise betroffenen Akteure, wie Industrie und Bürger als aktive Krisenmanager wahrnehmen und unterstützen.
@article{pipek_forschungsherausforderungen_2014, title = {Forschungsherausforderungen der {Interaktion} und {Kooperation} im {Krisenmanagement}}, volume = {13}, url = {https://www.wineme.uni-siegen.de/paper/2014/2014_pipekreuter_forschungsherausforderungenkrisen_icom.pdf http://www.degruyter.com/view/j/icom.2014.13.issue-1/icom-2014-0001/icom-2014-0001.xml?format=INT}, abstract = {Im Zuge der wachsenden Vernetzung mit mobilen, interaktiven und kooperativen Technologien und der zunehmenden Bedeutung sozialer Medien haben sich auch im Bereich Krisenmanagement und zivile Sicherheitsforschung neue Möglichkeiten und Problembereiche entwickelt, die besonderer Aufmerksamkeit bedürfen. Neue Ansätze und Prototypen adressieren Interaktionen und Kooperationen innerhalb und zwischen klassischen BOS ("Behörden und Organisationen mit Sicherheitsaufgaben"), aber zunehmend auch Interaktionen und Kooperationen, welche auch die von der Krise betroffenen Akteure, wie Industrie und Bürger als aktive Krisenmanager wahrnehmen und unterstützen.}, number = {1}, journal = {i-com - Zeitschrift für interaktive und kooperative Medien}, author = {Pipek, Volkmar and Reuter, Christian}, year = {2014}, keywords = {CSCW, HCI, PRAXLABS, EmerGent, Kooperation, GI-CSCW-B}, pages = {1--3}, } -
Ludwig, T., Stickel, O., Boden, A. & Pipek, V. (2014)Towards sociable technologies: an empirical study on designing appropriation infrastructures for 3D printing
Designing Interactive Systems Conference 2014, DIS ’14, Vancouver, BC, Canada, June 21-25, 2014., Publisher: ACM, Pages: 835–844 doi:10.1145/2598510.2598528
[BibTeX] [Download PDF]@inproceedings{ludwig_towards_2014, title = {Towards sociable technologies: an empirical study on designing appropriation infrastructures for {3D} printing}, isbn = {978-1-4503-2902-6}, url = {http://doi.acm.org/10.1145/2598510.2598528}, doi = {10.1145/2598510.2598528}, booktitle = {Designing {Interactive} {Systems} {Conference} 2014, {DIS} '14, {Vancouver}, {BC}, {Canada}, {June} 21-25, 2014}, publisher = {ACM}, author = {Ludwig, Thomas and Stickel, Oliver and Boden, Alexander and Pipek, Volkmar}, editor = {Wakkary, Ron and Harrison, Steve and Neustaedter, Carman and Bardzell, Shaowen and Paulos, Eric}, year = {2014}, keywords = {CSCW, FabLab}, pages = {835--844}, } -
Ludwig, T., Siebigteroth, T. & Pipek, V. (2014)CrowdMonitor: Monitoring Physical and Digital Activities of Citizens During Emergencies
Social Informatics – SocInfo 2014 International Workshops, Barcelona, Spain, November 11, 2014, Revised Selected Papers., Publisher: Springer, Pages: 421–428 doi:10.1007/978-3-319-15168-7_51
[BibTeX] [Download PDF]@inproceedings{ludwig_crowdmonitor_2014, series = {Lecture {Notes} in {Computer} {Science}}, title = {{CrowdMonitor}: {Monitoring} {Physical} and {Digital} {Activities} of {Citizens} {During} {Emergencies}}, volume = {8852}, isbn = {978-3-319-15167-0}, url = {http://dx.doi.org/10.1007/978-3-319-15168-7_51 http://www.tholud.de/wp-content/uploads/2014/12/2014-Ludwig-Siebigteroth-Pipek-SoHuman.pdf}, doi = {10.1007/978-3-319-15168-7_51}, booktitle = {Social {Informatics} - {SocInfo} 2014 {International} {Workshops}, {Barcelona}, {Spain}, {November} 11, 2014, {Revised} {Selected} {Papers}}, publisher = {Springer}, author = {Ludwig, Thomas and Siebigteroth, Tim and Pipek, Volkmar}, editor = {Aiello, Luca Maria and McFarland, Daniel A}, year = {2014}, keywords = {CSCW, PRAXLABS}, pages = {421--428}, } -
Reuter, C., Ludwig, T., Pipek, V., Herczeg, M., Mentler, T., Nestler, S. & Sautter, J. (2014)Editorial: Mensch-Computer-Interaktion und Social Computing in Krisensituationen
Mensch & Computer: Workshopband. München, Germany, Publisher: Oldenbourg-Verlag, Pages: 101–104
[BibTeX] [Abstract] [Download PDF]Die Mensch-Computer-Interaktion und Social Computing in Krisensituationen wird auch in Zukunft eine große Rolle spielen. Mit diesem Workshop möchten wir einen kleinen Beitrag leisten, diese Entwicklung in sinnvoller Weise mitzugestalten.
@inproceedings{reuter_editorial_2014, address = {München, Germany}, title = {Editorial: {Mensch}-{Computer}-{Interaktion} und {Social} {Computing} in {Krisensituationen}}, url = {https://www.wineme.uni-siegen.de/paper/2014/2014_reuteretal_mci-krisen-editorial_muc.pdf}, abstract = {Die Mensch-Computer-Interaktion und Social Computing in Krisensituationen wird auch in Zukunft eine große Rolle spielen. Mit diesem Workshop möchten wir einen kleinen Beitrag leisten, diese Entwicklung in sinnvoller Weise mitzugestalten.}, booktitle = {Mensch \& {Computer}: {Workshopband}}, publisher = {Oldenbourg-Verlag}, author = {Reuter, Christian and Ludwig, Thomas and Pipek, Volkmar and Herczeg, Michael and Mentler, Tilo and Nestler, Simon and Sautter, Johannes}, editor = {Koch, Michael and Butz, Andreas and Schlichter, Johann}, year = {2014}, keywords = {CSCW, HCI, PRAXLABS, EmerGent}, pages = {101--104}, } -
Stickel, O., Hornung, D., Pipek, V. & Wulf, V. (2014)Come_IN: Expanding Computer Clubs Towards Tinkering and Making
Workshop on “Teaching to Tinker” at NordiCHI 2014..
[BibTeX] [Download PDF]@inproceedings{stickel_come_in_2014, title = {Come\_IN: {Expanding} {Computer} {Clubs} {Towards} {Tinkering} and {Making}}, url = {https://www.researchgate.net/publication/267481683_Come_IN_Expanding_Computer_Clubs_Towards_Tinkering_and_Making}, booktitle = {Workshop on "{Teaching} to {Tinker}" at {NordiCHI} 2014.}, author = {Stickel, Oliver and Hornung, Dominik and Pipek, Volkmar and Wulf, Volker}, year = {2014}, keywords = {CSCW, FabLab, Come\_In}, } -
Stickel, O., Ludwig, T. & Pipek, V. (2014)Computer im Grünen: IT-Systeme zur Unterstützung urbaner Gärten
Mensch & Computer: Tagungsband., Publisher: De Gruyter Oldenbourg, Pages: 303–306
[BibTeX] [Download PDF]@inproceedings{stickel_computer_2014, title = {Computer im {Grünen}: {IT}-{Systeme} zur {Unterstützung} urbaner {Gärten}}, url = {http://dl.mensch-und-computer.de/handle/123456789/3827 http://www.tholud.de/wp-content/uploads/2014/08/CSUG-MuC-2014-camera-ready.pdf}, booktitle = {Mensch \& {Computer}: {Tagungsband}}, publisher = {De Gruyter Oldenbourg}, author = {Stickel, Oliver and Ludwig, Thomas and Pipek, Volkmar}, editor = {Butz, Andreas and Koch, Michael and Schlichter, Johann H}, year = {2014}, keywords = {CSCW, FabLab}, pages = {303--306}, } -
Reuter, C., Ludwig, T., Pipek, V., Herczeg, M., Mentler, T., Nestler, S. & Sautter, J. (2014)Proceedings des Workshops Mensch-Computer-Interaktion und Social Computing in Krisensituationen
Mensch & Computer: Workshopband. München, Germany, Publisher: Oldenbourg-Verlag, Pages: 99–140
[BibTeX] [Abstract] [Download PDF]Mensch-Computer-Interaktion und Social Computing spielen auch in Krisensituationen eine große Rolle. Durch die größere Verbreitung mobiler und ubiquitärer Technologien sowie die zunehmende Durchdringung sozialer und kooperativer Medien im Alltag haben sich auch im Bereich des Krisenmanagements und der zivilen Sicherheitsforschung neue Möglichkeiten und Potenziale, aber auch Problembereiche entwickelt, die besonderer Aufmerksamkeit bedürfen. Neue Ansätze und Prototypen adressieren Interaktionen und Kooperationen innerhalb und zwischen klassischen Behörden und Organisationen mit Sicherheitsaufgaben (BOS), aber zunehmend auch die Einbeziehung der von der Krise betroffenen Akteure aus den Bereichen der Industrie und der Bürger, die eine Rolle als aktive Krisenmanager wahrnehmen und BOS unterstützen.
@inproceedings{reuter_proceedings_2014, address = {München, Germany}, title = {Proceedings des {Workshops} {Mensch}-{Computer}-{Interaktion} und {Social} {Computing} in {Krisensituationen}}, url = {https://www.wineme.uni-siegen.de/paper/2014/2014_proc-mci-in-krisen_muc.pdf}, abstract = {Mensch-Computer-Interaktion und Social Computing spielen auch in Krisensituationen eine große Rolle. Durch die größere Verbreitung mobiler und ubiquitärer Technologien sowie die zunehmende Durchdringung sozialer und kooperativer Medien im Alltag haben sich auch im Bereich des Krisenmanagements und der zivilen Sicherheitsforschung neue Möglichkeiten und Potenziale, aber auch Problembereiche entwickelt, die besonderer Aufmerksamkeit bedürfen. Neue Ansätze und Prototypen adressieren Interaktionen und Kooperationen innerhalb und zwischen klassischen Behörden und Organisationen mit Sicherheitsaufgaben (BOS), aber zunehmend auch die Einbeziehung der von der Krise betroffenen Akteure aus den Bereichen der Industrie und der Bürger, die eine Rolle als aktive Krisenmanager wahrnehmen und BOS unterstützen.}, booktitle = {Mensch \& {Computer}: {Workshopband}}, publisher = {Oldenbourg-Verlag}, author = {Reuter, Christian and Ludwig, Thomas and Pipek, Volkmar and Herczeg, Michael and Mentler, Tilo and Nestler, Simon and Sautter, Johannes}, editor = {Weisbecker, Anette and Burmester, Michael and Schmidt, Albrecht}, year = {2014}, keywords = {CSCW, PRAXLABS, EmerGent}, pages = {99--140}, } -
Ludwig, T., Stickel, O. & Pipek, V. (2014)3D Printers as Potential Boundary Negotiating Artifacts for Third Places
Workshop Proceedings of the Designing Interactive Systems Conference (DIS 2014). Vancouver, Canada
[BibTeX] [Download PDF]@inproceedings{ludwig_3d_2014, address = {Vancouver, Canada}, title = {{3D} {Printers} as {Potential} {Boundary} {Negotiating} {Artifacts} for {Third} {Places}}, url = {http://www.tholud.de/wp-content/uploads/2014/06/WS_ThirdPlaces-V2.pdf}, booktitle = {Workshop {Proceedings} of the {Designing} {Interactive} {Systems} {Conference} ({DIS} 2014)}, author = {Ludwig, Thomas and Stickel, Oliver and Pipek, Volkmar}, year = {2014}, keywords = {CSCW, FabLab}, } -
Wiedenhoefer, T., Heger, O. & Pipek, V. (2014)Towards Societyware: Evaluation of an online petitioning system for parliaments
Collaborative Technologies in Democratic Processes, Proceedings of a workshop at COOP 2014, International Reports on Socio-Informatics (IRSI). Nice, France, Pages: 85–95
[BibTeX]@inproceedings{wiedenhoefer_towards_2014, address = {Nice, France}, title = {Towards {Societyware}: {Evaluation} of an online petitioning system for parliaments}, volume = {11}, booktitle = {Collaborative {Technologies} in {Democratic} {Processes}, {Proceedings} of a workshop at {COOP} 2014, {International} {Reports} on {Socio}-{Informatics} ({IRSI})}, author = {Wiedenhoefer, Torben and Heger, Oliver and Pipek, Volkmar}, editor = {Bertelsen, Olav W and Bødker, Susanne and de Cindio, Fiorella and Pipek, Volkmar}, year = {2014}, keywords = {CSCW, ePet}, pages = {85--95}, } -
Zweig, K. A., Neuser, W., Pipek, V., Rohde, M. & Scholtes, I. (2014)Socioinformatics – The Social Impact of Interactions between Humans and IT
Zweig, K., Neuser, W., Pipek, V., Rohde, M. & Scholtes, I. (Eds.), Publisher: Springer doi:10.1007/978-3-319-09378-9
[BibTeX] [Download PDF]@book{zweig_socioinformatics_2014, title = {Socioinformatics – {The} {Social} {Impact} of {Interactions} between {Humans} and {IT}}, isbn = {978-3-319-09377-2}, url = {http://dx.doi.org/10.1007/978-3-319-09378-9}, publisher = {Springer}, author = {Zweig, Katharina Anna and Neuser, Wolfgang and Pipek, Volkmar and Rohde, Markus and Scholtes, Ingo}, editor = {Zweig, Katharina and Neuser, Wolfgang and Pipek, Volkmar and Rohde, Markus and Scholtes, Ingo}, year = {2014}, doi = {10.1007/978-3-319-09378-9}, keywords = {CSCW}, } -
Boden, A., Dörner, C., Draxler, S., Pipek, V., Stevens, G. & Wulf, V. (2014)Tangible and Screen-Based Interfaces for End-User Workflow Modeling
IN IEEE Software, Vol. 31, Pages: 65–71 doi:10.1109/MS.2013.71
[BibTeX] [Download PDF]@article{boden_tangible_2014, title = {Tangible and {Screen}-{Based} {Interfaces} for {End}-{User} {Workflow} {Modeling}}, volume = {31}, url = {http://dx.doi.org/10.1109/MS.2013.71}, doi = {10.1109/MS.2013.71}, number = {4}, journal = {IEEE Software}, author = {Boden, Alexander and Dörner, Christian and Draxler, Sebastian and Pipek, Volkmar and Stevens, Gunnar and Wulf, Volker}, year = {2014}, keywords = {CSCW, PRAXLABS, A-Paper, MdK, EUDISMES}, pages = {65--71}, } -
Stickel, O., Boden, A., Stevens, G., Pipek, V. & Wulf, V. (2014)Bottom-Up Kultur in Siegen: Ein Bericht über aktuelle Strukturen, Entwicklungen und Umnutzungsprozesse
IN Diagonal, Vol. 35, Pages: 55–70 doi:10.14220/digo.2014.35.1.55
[BibTeX] [Download PDF]@article{stickel_bottom-up_2014, title = {Bottom-{Up} {Kultur} in {Siegen}: {Ein} {Bericht} über aktuelle {Strukturen}, {Entwicklungen} und {Umnutzungsprozesse}}, volume = {35}, issn = {0938-7161}, url = {http://www.vr-elibrary.de/doi/abs/10.14220/digo.2014.35.1.55}, doi = {10.14220/digo.2014.35.1.55}, number = {1}, journal = {Diagonal}, author = {Stickel, Oliver and Boden, Alexander and Stevens, Gunnar and Pipek, Volkmar and Wulf, Volker}, year = {2014}, keywords = {CSCW, FabLab}, pages = {55--70}, }
2013
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Pipek, V., Reuter, C., Ley, B., Ludwig, T. & Wiedenhoefer, T. (2013)Sicherheitsarena – Ein Ansatz zur Verbesserung des Krisenmanagements durch Kooperation und Vernetzung
IN Crisis Prevention – Fachmagazin für Innere Sicherheit, Bevölkerungsschutz und Katastrophenhilfe, Vol. 3, Pages: 58–59
[BibTeX] [Abstract] [Download PDF]Die organisationübergreifende Vernetzung von Feuerwehr, Polizei, Hilfsorganisationen, dem THW, der öffentlichen Verwaltung und Infrastrukturbetreibern, wie beispielsweise Stromnetzbetreibern, ist vor allem bei großen Schadenslagen unabdingbar. Ziel des Forschungsprojekts „InfoStrom“ (www.infostrom.org), welches vom Bundesministerium für Bildung und Forschung seit 2010 und bis Ende 2013 gefördert wird (Fö.-Kz. 13N10712), ist die Entwicklung von Konzepten sowie Software, um diese Zusammenarbeit zu unterstützten und letztlich zu verbessern. Die entstandene Software wird derzeit in zwei Kreisen in NRW, dem Kreis Siegen-Wittgenstein und dem Rhein Erft Kreis, getestet und evaluiert.
@article{pipek_sicherheitsarena_2013, title = {Sicherheitsarena – {Ein} {Ansatz} zur {Verbesserung} des {Krisenmanagements} durch {Kooperation} und {Vernetzung}}, volume = {3}, url = {http://www.wineme.uni-siegen.de/paper/2013/crisisprevention2013_sicherheitsarena.pdf}, abstract = {Die organisationübergreifende Vernetzung von Feuerwehr, Polizei, Hilfsorganisationen, dem THW, der öffentlichen Verwaltung und Infrastrukturbetreibern, wie beispielsweise Stromnetzbetreibern, ist vor allem bei großen Schadenslagen unabdingbar. Ziel des Forschungsprojekts „InfoStrom“ (www.infostrom.org), welches vom Bundesministerium für Bildung und Forschung seit 2010 und bis Ende 2013 gefördert wird (Fö.-Kz. 13N10712), ist die Entwicklung von Konzepten sowie Software, um diese Zusammenarbeit zu unterstützten und letztlich zu verbessern. Die entstandene Software wird derzeit in zwei Kreisen in NRW, dem Kreis Siegen-Wittgenstein und dem Rhein Erft Kreis, getestet und evaluiert.}, number = {1}, journal = {Crisis Prevention – Fachmagazin für Innere Sicherheit, Bevölkerungsschutz und Katastrophenhilfe}, author = {Pipek, Volkmar and Reuter, Christian and Ley, Benedikt and Ludwig, Thomas and Wiedenhoefer, Torben}, year = {2013}, keywords = {CSCW, HCI, PRAXLABS, Kooperation, InfoStrom}, pages = {58--59}, } -
Wiedenhoefer, T., Reuter, C., Ley, B. & Pipek, V. (2013)Entwicklung IT-basierter interorganisationaler Krisenmanagement-Infrastrukturen für Stromausfälle
Informatik 2013 – Informatik angepasst an Mensch, Organisation und Umwelt. Koblenz, Germany, Publisher: GI-Edition-Lecture Notes in Informatics (LNI), Pages: 1649–1658
[BibTeX] [Abstract] [Download PDF]Große Stromausfälle, wie beispielsweise der Ausfall der Stromversorgung im Nordosten der USA (2003) oder der Ausfall in weiten Teilen von West-Europa (2005), machen die fundamentale Bedeutung von Strom in unserem täglichen Leben deutlich. Sie zeigen auch, welche wichtige Rolle die Kooperation und Zusammenarbeit zwischen allen Beteiligten der Bewältigungs- und Wiederherstellungsarbeit spielt. Die Erfahrungen aus diesen Ausfällen legen nahe, dass Stromnetzbetreiber, Feuerwehr, Polizei, Behörden und Bürger einer Vielzahl von unterschiedlichen Herausforderungen in der interorganisationalen Kommunikation und innerhalb von Informations- und Koordinierungsprozessen gegenüberstehen. Ziel des Forschungsprojekts „InfoStrom“, welches vom Bundesministerium für Bildung und Forschung seit 2010 und bis Ende 2013 gefördert wird, ist die Entwicklung von Konzepten, um diese Zusammenarbeit zu unterstützten und letztlich zu verbessern. In diesem Beitrag werden potentielle Fragen und zukünftige Themen und erzielte Ergebnisse dargestellt, die sich auf die benutzerzentrierte Technologieentwicklung im Krisenmanagement und auf domain-spezifische Probleme, wie die Verbesserung der Integration von Bürgern in das Krisenmanagement, den Umgang mit Informationsunsicherheiten oder die Unterstützung des interorganisationalen Lernens, beziehen.
@inproceedings{wiedenhoefer_entwicklung_2013, address = {Koblenz, Germany}, title = {Entwicklung {IT}-basierter interorganisationaler {Krisenmanagement}-{Infrastrukturen} für {Stromausfälle}}, url = {https://www.wineme.uni-siegen.de/paper/2013/2013_wiedenhoeferreuterleypipek_entwicklungkrisenmanagementinfrastrukturen_inf.pdf}, abstract = {Große Stromausfälle, wie beispielsweise der Ausfall der Stromversorgung im Nordosten der USA (2003) oder der Ausfall in weiten Teilen von West-Europa (2005), machen die fundamentale Bedeutung von Strom in unserem täglichen Leben deutlich. Sie zeigen auch, welche wichtige Rolle die Kooperation und Zusammenarbeit zwischen allen Beteiligten der Bewältigungs- und Wiederherstellungsarbeit spielt. Die Erfahrungen aus diesen Ausfällen legen nahe, dass Stromnetzbetreiber, Feuerwehr, Polizei, Behörden und Bürger einer Vielzahl von unterschiedlichen Herausforderungen in der interorganisationalen Kommunikation und innerhalb von Informations- und Koordinierungsprozessen gegenüberstehen. Ziel des Forschungsprojekts „InfoStrom“, welches vom Bundesministerium für Bildung und Forschung seit 2010 und bis Ende 2013 gefördert wird, ist die Entwicklung von Konzepten, um diese Zusammenarbeit zu unterstützten und letztlich zu verbessern. In diesem Beitrag werden potentielle Fragen und zukünftige Themen und erzielte Ergebnisse dargestellt, die sich auf die benutzerzentrierte Technologieentwicklung im Krisenmanagement und auf domain-spezifische Probleme, wie die Verbesserung der Integration von Bürgern in das Krisenmanagement, den Umgang mit Informationsunsicherheiten oder die Unterstützung des interorganisationalen Lernens, beziehen.}, booktitle = {Informatik 2013 - {Informatik} angepasst an {Mensch}, {Organisation} und {Umwelt}}, publisher = {GI-Edition-Lecture Notes in Informatics (LNI)}, author = {Wiedenhoefer, Torben and Reuter, Christian and Ley, Benedikt and Pipek, Volkmar}, editor = {Hornbach, Matthias}, year = {2013}, keywords = {CSCW, PRAXLABS, Infrastruktur, RSF, Kooperation, InfoStrom}, pages = {1649--1658}, } -
Ludwig, T., Reuter, C. & Pipek, V. (2013)Mobiler Reporting-Mechanismus für örtlich verteilte Einsatzkräfte
Mensch & Computer: Tagungsband. Bremen, Germany, Publisher: Oldenbourg-Verlag, Pages: 317–320
[BibTeX] [Abstract] [Download PDF]Die im Katastrophenschutz beteiligten Behörden und Organisationen mit Sicherheitsaufgaben (BOS) benötigen für Entscheidungen eine aktuelle und akkurate Informationsbasis. Einige dieser Informationen, z.B. Wetterinformationen, können über externe Dienste in Leitstellensystemen visualisiert werden. Andere müssen seitens der zuständigen Einheiten vor Ort via Funk gemeldet werden. Unsere Design-Fallstudie untersucht interaktive Unterstützungsmöglichkeiten dieser Reporting-Prozesse: In einer qualitativen empirischen Studie wurden die Kommunikationspraktiken von Polizei und Feuerwehr untersucht. Darauf aufbauend wurde ein Konzept zur semi-strukturierten Artikulation von Informationsbedarfen erstellt, welches als mobile Android Applikation implementiert und mit potentiellen Nutzern evaluiert wurde. Unser Beitrag illustriert, wie zielgerichtete Informationsanfragen unter Berück-sichtigung angemessener Metadaten das Reporting örtlich verteilter Einsatzkräfte unterstützen können.
@inproceedings{ludwig_mobiler_2013, address = {Bremen, Germany}, title = {Mobiler {Reporting}-{Mechanismus} für örtlich verteilte {Einsatzkräfte}}, url = {https://www.wineme.uni-siegen.de/paper/2013/2013_ludwigreuterpipek_mobilerreportingmechanismus_menschcomputer.pdf}, abstract = {Die im Katastrophenschutz beteiligten Behörden und Organisationen mit Sicherheitsaufgaben (BOS) benötigen für Entscheidungen eine aktuelle und akkurate Informationsbasis. Einige dieser Informationen, z.B. Wetterinformationen, können über externe Dienste in Leitstellensystemen visualisiert werden. Andere müssen seitens der zuständigen Einheiten vor Ort via Funk gemeldet werden. Unsere Design-Fallstudie untersucht interaktive Unterstützungsmöglichkeiten dieser Reporting-Prozesse: In einer qualitativen empirischen Studie wurden die Kommunikationspraktiken von Polizei und Feuerwehr untersucht. Darauf aufbauend wurde ein Konzept zur semi-strukturierten Artikulation von Informationsbedarfen erstellt, welches als mobile Android Applikation implementiert und mit potentiellen Nutzern evaluiert wurde. Unser Beitrag illustriert, wie zielgerichtete Informationsanfragen unter Berück-sichtigung angemessener Metadaten das Reporting örtlich verteilter Einsatzkräfte unterstützen können.}, booktitle = {Mensch \& {Computer}: {Tagungsband}}, publisher = {Oldenbourg-Verlag}, author = {Ludwig, Thomas and Reuter, Christian and Pipek, Volkmar}, editor = {Boll, Susanne and Maaß, Susanne and Malaka, Rainer}, year = {2013}, keywords = {CSCW, HCI, PRAXLABS, SMO, Kooperation, InfoStrom}, pages = {317--320}, } -
Reuter, C., Heger, O. & Pipek, V. (2013)Combining Real and Virtual Volunteers through Social Media
Proceedings of the Information Systems for Crisis Response and Management (ISCRAM). Baden-Baden, Germany, Publisher: ISCRAM, Pages: 1–10
[BibTeX] [Abstract] [Download PDF]Recent studies have called attention to the improvement of “collaborative resilience” by fostering the collaboration potentials of public and private stakeholders during disasters. With our research we consider real and virtual volunteers in order to detect conditions for cooperation among those citizen groups through social media. Therefore we analysed the usage of Twitter during a tornado crisis to look for role patterns and aspects that helped volunteer groups in the virtual to emerge, and matched the data with an interview study on experiences, attitudes, concerns and potentials professional emergency services recounted in the emergence of volunteer groups in the real. While virtual groups seem to easily form and collaborate, the engagement of real volunteers is decreasing according to the perception of professionals. We discuss the dynamics in both tendencies and suggest design implications (use of existing social networks, promotion and awareness, connection among volunteers, connection to emergency services and systems) to support both types of volunteer groups, which lead to a software prototype.
@inproceedings{reuter_combining_2013, address = {Baden-Baden, Germany}, title = {Combining {Real} and {Virtual} {Volunteers} through {Social} {Media}}, url = {http://www.wineme.uni-siegen.de/paper/2013/2013_reuterhegerpipek_combiningrealvirtualvolunteerssocialmedia_iscram.pdf}, abstract = {Recent studies have called attention to the improvement of “collaborative resilience” by fostering the collaboration potentials of public and private stakeholders during disasters. With our research we consider real and virtual volunteers in order to detect conditions for cooperation among those citizen groups through social media. Therefore we analysed the usage of Twitter during a tornado crisis to look for role patterns and aspects that helped volunteer groups in the virtual to emerge, and matched the data with an interview study on experiences, attitudes, concerns and potentials professional emergency services recounted in the emergence of volunteer groups in the real. While virtual groups seem to easily form and collaborate, the engagement of real volunteers is decreasing according to the perception of professionals. We discuss the dynamics in both tendencies and suggest design implications (use of existing social networks, promotion and awareness, connection among volunteers, connection to emergency services and systems) to support both types of volunteer groups, which lead to a software prototype.}, booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})}, publisher = {ISCRAM}, author = {Reuter, Christian and Heger, Oliver and Pipek, Volkmar}, editor = {Comes, T. and Fiedrich, F. and Fortier, S. and Geldermann, J. and Müller, Tim}, year = {2013}, keywords = {CSCW, HCI, PRAXLABS, Selected, SMO, social media, Kooperation, InfoStrom, volunteers, collaboration, collaborative resilience, disasters, emergent groups}, pages = {1--10}, } -
Ludwig, T., Reuter, C. & Pipek, V. (2013)What You See Is What I Need: Mobile Reporting Practices in Emergencies
Proceedings of the European Conference on Computer Supported Cooperative Work (ECSCW). Paphos, Cyrus, Publisher: Springer, Pages: 181–206 doi:10.1007/978-1-4471-5346-7_10
[BibTeX] [Abstract] [Download PDF]Decisions of emergency response organisations (police, fire fighters, infrastructure providers, etc.) rely on accurate and timely information. Some necessary information is integrated into control centre’s IT (weather, availability of electricity, gauge information, etc.), but almost every decision needs to be based on very specific information of the current crisis situation. Due to the unpredictable nature of a crisis, gathering this kind of information requires much improvisation and articulation work which we aim to support. We present a study on how different emergency response organisations communicate with teams on-site to generate necessary information for the coordinating instances, and we described, implemented and evaluated an interaction concept as well as a prototype to support this communication by a semi-structured request-and-report system based on Android devices. We learned that (1) the accuracy of request and reports can be improved by using an appropriate metadata structure in addition to creating multimedia-based information content, (2) requirements of trusted and fast information need to be respected in support concepts although they may even be contradictory, and (3) the coordination strategy of the emergency response organisation also shapes the way this interaction needs to be designed.
@inproceedings{ludwig_what_2013, address = {Paphos, Cyrus}, title = {What {You} {See} {Is} {What} {I} {Need}: {Mobile} {Reporting} {Practices} in {Emergencies}}, url = {https://www.wineme.uni-siegen.de/paper/2013/2013_ludwigreuterpipek_wysiwin-morep_ecscw.pdf http://link.springer.com/chapter/10.1007/978-1-4471-5346-7_10}, doi = {10.1007/978-1-4471-5346-7_10}, abstract = {Decisions of emergency response organisations (police, fire fighters, infrastructure providers, etc.) rely on accurate and timely information. Some necessary information is integrated into control centre's IT (weather, availability of electricity, gauge information, etc.), but almost every decision needs to be based on very specific information of the current crisis situation. Due to the unpredictable nature of a crisis, gathering this kind of information requires much improvisation and articulation work which we aim to support. We present a study on how different emergency response organisations communicate with teams on-site to generate necessary information for the coordinating instances, and we described, implemented and evaluated an interaction concept as well as a prototype to support this communication by a semi-structured request-and-report system based on Android devices. We learned that (1) the accuracy of request and reports can be improved by using an appropriate metadata structure in addition to creating multimedia-based information content, (2) requirements of trusted and fast information need to be respected in support concepts although they may even be contradictory, and (3) the coordination strategy of the emergency response organisation also shapes the way this interaction needs to be designed.}, booktitle = {Proceedings of the {European} {Conference} on {Computer} {Supported} {Cooperative} {Work} ({ECSCW})}, publisher = {Springer}, author = {Ludwig, Thomas and Reuter, Christian and Pipek, Volkmar}, editor = {Bertelsen, Olav W. and Ciolfi, Luigina and Grasso, Antonietta and Papadopoulos, George Angelos}, year = {2013}, keywords = {CSCW, HCI, PRAXLABS, A-Paper, Kooperation, InfoStrom, MdK}, pages = {181--206}, } -
DiSalvo, C., Clement, A. & Pipek, V. (2013)“Communities – Participatory design for, with and by communities”
IN Robertson, T. & Simonsen, J. (Eds.), Handbook of Participatory Design New York
[BibTeX]@incollection{disalvo_communities_2013, address = {New York}, title = {“{Communities} – {Participatory} design for, with and by communities”}, booktitle = {Handbook of {Participatory} {Design}}, publisher = {Routledge}, author = {DiSalvo, Carl and Clement, Andrew and Pipek, Volkmar}, editor = {Robertson, Toni and Simonsen, Jesper}, year = {2013}, keywords = {CSCW, MdK}, pages = {182--209}, } -
Boden, A., Ludwig, T. & Pipek, V. (2013)Designing Infrastructures for Appropriation Support in 3D Printing Communities
Proceedings of the First European Fab Lab Conference (FabLabCon 2013). Aachen
[BibTeX] [Download PDF]@inproceedings{boden_designing_2013, address = {Aachen}, title = {Designing {Infrastructures} for {Appropriation} {Support} in {3D} {Printing} {Communities}}, url = {http://hci.rwth-aachen.de/public/FabLabCon/Slides/0103_VolkmarPiepek_AlexanderBoden.pdf}, booktitle = {Proceedings of the {First} {European} {Fab} {Lab} {Conference} ({FabLabCon} 2013)}, author = {Boden, Alexander and Ludwig, Thomas and Pipek, Volkmar}, year = {2013}, keywords = {CSCW}, } -
Hess, J., Randall, D., Pipek, V. & Wulf, V. (2013)Involving Users in the wild-Participatory Product Development in and with Online Communities
IN International Journal of Human-Computer Studies (IJHCS), Vol. 71, Pages: 570–589 doi:10.1016/j.ijhcs.2013.01.003
[BibTeX] [Download PDF]@article{hess_involving_2013, title = {Involving {Users} in the wild-{Participatory} {Product} {Development} in and with {Online} {Communities}}, volume = {71}, url = {http://dx.doi.org/10.1016/j.ijhcs.2013.01.003}, doi = {10.1016/j.ijhcs.2013.01.003}, number = {5}, journal = {International Journal of Human-Computer Studies (IJHCS)}, author = {Hess, Jan and Randall, David and Pipek, Volkmar and Wulf, Volker}, year = {2013}, keywords = {CSCW, PRAXLABS, A-Paper, MdK, EUDISMES, Participatory design, End user development, User-driven software development}, pages = {570--589}, } -
Boden, A., Avram, G., Posch, I., Pipek, V. & Fitzpatrick, G. (2013)Workshop on EUD for Supporting Sustainability in Maker Communities
End-User Development – 4th International Symposium, IS-EUD 2013, Copenhagen, Denmark, June 10-13, 2013. Proceedings., Publisher: Springer, Pages: 298–303 doi:10.1007/978-3-642-38706-7_30
[BibTeX] [Download PDF]@inproceedings{boden_workshop_2013, series = {Lecture {Notes} in {Computer} {Science}}, title = {Workshop on {EUD} for {Supporting} {Sustainability} in {Maker} {Communities}}, volume = {7897}, isbn = {978-3-642-38705-0}, url = {http://dx.doi.org/10.1007/978-3-642-38706-7_30}, doi = {10.1007/978-3-642-38706-7_30}, booktitle = {End-{User} {Development} - 4th {International} {Symposium}, {IS}-{EUD} 2013, {Copenhagen}, {Denmark}, {June} 10-13, 2013. {Proceedings}}, publisher = {Springer}, author = {Boden, Alexander and Avram, Gabriela and Posch, Irene and Pipek, Volkmar and Fitzpatrick, Geraldine}, editor = {Dittrich, Yvonne and Burnett, Margaret M and Mørch, Anders I and Redmiles, David F}, year = {2013}, keywords = {CSCW, PRAXLABS}, pages = {298--303}, } -
Ackerman, M., Dachtera, J., Pipek, V. & Wulf, V. (2013)Sharing Knowledge and Expertise: The CSCW View of Knowledge Management
IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 22, Pages: 531–573 doi:10.1007/s10606-013-9192-8
[BibTeX] [Download PDF]@article{ackerman_sharing_2013, title = {Sharing {Knowledge} and {Expertise}: {The} {CSCW} {View} of {Knowledge} {Management}}, volume = {22}, url = {http://dx.doi.org/10.1007/s10606-013-9192-8}, doi = {10.1007/s10606-013-9192-8}, number = {4-6}, journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)}, author = {Ackerman, Mark and Dachtera, Juri and Pipek, Volkmar and Wulf, Volker}, year = {2013}, keywords = {CSCW, A-Paper, MdK}, pages = {531--573}, } -
Ley, B., Pipek, V., Siebigteroth, T. & Wiedenhoefer, T. (2013)Retrieving and Exchanging of Information in Inter-organizational Crisis Management
Proceedings of the Information Systems for Crisis Response and Management (ISCRAM). Baden-Baden, Germany, Pages: 812–822
[BibTeX]@inproceedings{ley_retrieving_2013, address = {Baden-Baden, Germany}, title = {Retrieving and {Exchanging} of {Information} in {Inter}-organizational {Crisis} {Management}}, booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})}, author = {Ley, Benedikt and Pipek, Volkmar and Siebigteroth, Tim and Wiedenhoefer, Torben}, editor = {Comes, T. and Fiedrich, F. and Fortier, S. and Geldermann, J. and Müller, Tim}, year = {2013}, keywords = {CSCW}, pages = {812--822}, }
2012
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König-Ries, B., Pipek, V., Pottebaum, J. & Strohschneider, S. (2012)IT-Unterstützung für Public Safety & Security: Interdisziplinäre Anforderungsanalyse, Architekturen und Gestaltungskonzepte (IT4PSS 2012)
Software Engineering 2012: Fachtagung des GI-Fachbereichs Softwaretechnik. Berlin, Publisher: GI, Pages: 196
[BibTeX] [Download PDF]@inproceedings{konig-ries_it-unterstutzung_2012, address = {Berlin}, series = {{LNI}}, title = {{IT}-{Unterstützung} für {Public} {Safety} \& {Security}: {Interdisziplinäre} {Anforderungsanalyse}, {Architekturen} und {Gestaltungskonzepte} ({IT4PSS} 2012)}, volume = {198}, isbn = {978-3-88579-292-5}, url = {http://subs.emis.de/LNI/Proceedings/Proceedings198/article6647.html}, booktitle = {Software {Engineering} 2012: {Fachtagung} des {GI}-{Fachbereichs} {Softwaretechnik}}, publisher = {GI}, author = {König-Ries, Birgitta and Pipek, Volkmar and Pottebaum, Jens and Strohschneider, Stefan}, editor = {Jähnichen, Stefan and Küpper, Axel and Albayrak, Sahin}, year = {2012}, keywords = {CSCW, PRAXLABS}, pages = {196}, } -
Stumpf, S., Burnett, M., Pipek, V. & Wong, W. (2012)End-user interactions with intelligent and autonomous systems
CHI Conference on Human Factors in Computing Systems, CHI ’12, Extended Abstracts Volume, Austin, TX, USA, May 5-10, 2012., Publisher: ACM, Pages: 2755–2758 doi:10.1145/2212776.2212713
[BibTeX] [Download PDF]@inproceedings{stumpf_end-user_2012, title = {End-user interactions with intelligent and autonomous systems}, isbn = {978-1-4503-1016-1}, url = {http://doi.acm.org/10.1145/2212776.2212713}, doi = {10.1145/2212776.2212713}, booktitle = {{CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}, {CHI} '12, {Extended} {Abstracts} {Volume}, {Austin}, {TX}, {USA}, {May} 5-10, 2012}, publisher = {ACM}, author = {Stumpf, Simone and Burnett, Margaret and Pipek, Volkmar and Wong, Weng-Keen}, editor = {Konstan, Joseph A and Chi, Ed H and Höök, Kristina}, year = {2012}, keywords = {CSCW, PRAXLABS, a-paper}, pages = {2755--2758}, } -
Reuter, C., Heger, O. & Pipek, V. (2012)Social Media for Supporting Emergent Groups in Crisis Management
Proceedings of the CSCW Workshop on Collaboration and Crisis Informatics, International Reports on Socio Informatics. Bonn, Germany, Pages: 84–92
[BibTeX] [Abstract] [Download PDF]The great importance of Social Media for our today’s life causes an increasing use of internet – based platforms in crisis situations. Our work intends to show how so-called Emergent Groups, which arise as a resul t of crises, consist of private citizens and are not yet institutionalized organizations, can be supported by Social Media. At first, our literature review’s objective is to define the term ‘Emergent Group’ and to outline their usage of Social Media as we ll as software – based requirements and suitable concepts to support such groups. A following quantitative and qualitative empirical analysis of a tornado crisis in the USA enables a closer look at especially virtual working Emergent Groups. Building on our literature review and empirical analysis, we discuss implications, deri ve further requirements and pre sent a concept for the design of appropriate Social Soft – ware. We finally conclude by giving some potential re – search issues.
@inproceedings{reuter_social_2012, address = {Bonn, Germany}, title = {Social {Media} for {Supporting} {Emergent} {Groups} in {Crisis} {Management}}, url = {http://wineme.uni-siegen.de/paper/2012/2012_reuterhegerpipek_socialmediaemergentgroups_cscw12-ws.pdf www.iisi.de/international-reports-on-socio-informatics-irsi/}, abstract = {The great importance of Social Media for our today's life causes an increasing use of internet - based platforms in crisis situations. Our work intends to show how so-called Emergent Groups, which arise as a resul t of crises, consist of private citizens and are not yet institutionalized organizations, can be supported by Social Media. At first, our literature review's objective is to define the term ‘Emergent Group' and to outline their usage of Social Media as we ll as software - based requirements and suitable concepts to support such groups. A following quantitative and qualitative empirical analysis of a tornado crisis in the USA enables a closer look at especially virtual working Emergent Groups. Building on our literature review and empirical analysis, we discuss implications, deri ve further requirements and pre sent a concept for the design of appropriate Social Soft - ware. We finally conclude by giving some potential re - search issues.}, booktitle = {Proceedings of the {CSCW} {Workshop} on {Collaboration} and {Crisis} {Informatics}, {International} {Reports} on {Socio} {Informatics}}, author = {Reuter, Christian and Heger, Oliver and Pipek, Volkmar}, editor = {Pipek, Volkmar and Palen, Leysia and Landgren, Jonas}, year = {2012}, keywords = {CSCW, HCI, PRAXLABS, SMO, Kooperation, InfoStrom, RSBE}, pages = {84--92}, } -
Reuter, C., Pipek, V., Wiedenhoefer, T. & Ley, B. (2012)Dealing with Terminologies in Collaborative Systems for Crisis Management
Proceedings of the Information Systems for Crisis Response and Management (ISCRAM). Vancouver, Canada, Publisher: ACM-Press, Pages: 1529–1538
[BibTeX] [Abstract] [Download PDF]This paper presents approaches on how to deal with terminological ambiguities (different understandings of terms in heterogeneous groups of actors) in collaborative systems. First we will give some insight on the conceptual and theoretical foundation surrounding the ‘triangle of reference’, a model of how linguistic symbols are related to the objects they represent. Then we will describe the results of our exploratory empirical study, which was conducted in Germany, and dealt with inter-organisational crisis communication. Based on this, we will then deduce requirements necessary for supporting and dealing with terminologies, and propose technical approaches for collaborative systems.
@inproceedings{reuter_dealing_2012, address = {Vancouver, Canada}, title = {Dealing with {Terminologies} in {Collaborative} {Systems} for {Crisis} {Management}}, url = {https://www.wineme.uni-siegen.de/paper/2012/reuteretal2012_terminologiescrisismanagement_iscram.pdf}, abstract = {This paper presents approaches on how to deal with terminological ambiguities (different understandings of terms in heterogeneous groups of actors) in collaborative systems. First we will give some insight on the conceptual and theoretical foundation surrounding the ‘triangle of reference', a model of how linguistic symbols are related to the objects they represent. Then we will describe the results of our exploratory empirical study, which was conducted in Germany, and dealt with inter-organisational crisis communication. Based on this, we will then deduce requirements necessary for supporting and dealing with terminologies, and propose technical approaches for collaborative systems.}, booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})}, publisher = {ACM-Press}, author = {Reuter, Christian and Pipek, Volkmar and Wiedenhoefer, Torben and Ley, Benedikt}, editor = {Rothkrantz, L. and Ristvey, J. and Franco, Z.}, year = {2012}, keywords = {CSCW, HCI, PRAXLABS, Kooperation, InfoStrom, RSBE, Collaboration, Communication, Terminology}, pages = {1529--1538}, } -
Pipek, V., Palen, L. & Landgren, J. (2012)Workshop summary: collaboration & crisis informatics (CCI’2012)
CSCW ’12 Computer Supported Cooperative Work, Seattle, WA, USA, February 11-15, 2012 – Companion Volume., Publisher: ACM, Pages: 13–14 doi:10.1145/2141512.2141520
[BibTeX] [Download PDF]@inproceedings{pipek_workshop_2012, title = {Workshop summary: collaboration \& crisis informatics ({CCI}'2012)}, isbn = {978-1-4503-1051-2}, url = {http://doi.acm.org/10.1145/2141512.2141520}, doi = {10.1145/2141512.2141520}, booktitle = {{CSCW} '12 {Computer} {Supported} {Cooperative} {Work}, {Seattle}, {WA}, {USA}, {February} 11-15, 2012 - {Companion} {Volume}}, publisher = {ACM}, author = {Pipek, Volkmar and Palen, Leysia and Landgren, Jonas}, editor = {Poltrock, Steven E and Simone, Carla and Grudin, Jonathan and Mark, Gloria and Riedl, John}, year = {2012}, keywords = {CSCW, PRAXLABS}, pages = {13--14}, } -
Hess, J., Reuter, C., Pipek, V. & Wulf, V. (2012)Supporting End-User Articulations in Evolving Business Processes: A Case Study to explore Intuitive Notations and Interaction Designs
IN International Journal of Cooperative Information Systems (IJCIS), Vol. 21, Pages: 263–296 doi:10.1142/S0218843012500049
[BibTeX] [Abstract] [Download PDF]Adaptations of business processes are important in work environments, specifically when process-support needs to be tailored according to changing needs. The creation, management, and adaptation of the process models require typically modeling-experts. While these actors are knowledgeable in formalizing and operationalizing processes end-users who do not necessarily possess sophisticated modeling skills know typically local practices and framing conditions best. In this paper, we present an approach to support users in articulating their needs and to involve them into the (re-)design of process specifications. We explore how end-users reflect upon and articulate about business processes. Based on results of a qualitative study, we present a new, paper-based interaction technique, which enables users with little skills to model processes. The resulting process specifications can be transferred either in paper or in digital form into traditional modeling systems for further elaboration.
@article{hess_supporting_2012, title = {Supporting {End}-{User} {Articulations} in {Evolving} {Business} {Processes}: {A} {Case} {Study} to explore {Intuitive} {Notations} and {Interaction} {Designs}}, volume = {21}, url = {https://www.wineme.uni-siegen.de/paper/2012/2012_hessreuterpipekwulf_supportingenduserarticulations_ijcis.pdf}, doi = {10.1142/S0218843012500049}, abstract = {Adaptations of business processes are important in work environments, specifically when process-support needs to be tailored according to changing needs. The creation, management, and adaptation of the process models require typically modeling-experts. While these actors are knowledgeable in formalizing and operationalizing processes end-users who do not necessarily possess sophisticated modeling skills know typically local practices and framing conditions best. In this paper, we present an approach to support users in articulating their needs and to involve them into the (re-)design of process specifications. We explore how end-users reflect upon and articulate about business processes. Based on results of a qualitative study, we present a new, paper-based interaction technique, which enables users with little skills to model processes. The resulting process specifications can be transferred either in paper or in digital form into traditional modeling systems for further elaboration.}, number = {4}, journal = {International Journal of Cooperative Information Systems (IJCIS)}, author = {Hess, Jan and Reuter, Christian and Pipek, Volkmar and Wulf, Volker}, year = {2012}, keywords = {CSCW, HCI, PRAXLABS, A-Paper, InfoStrom, RSBE, MdK, EUDISMES, articulation support, business process modeling, end-user development, flexible workflows, Knowledge work, pen-and-paper based interactions, process adaptations}, pages = {263--296}, } -
Pipek, V., Wulf, V. & Johri, A. (2012)Bridging Artifacts and Actors: Expertise Sharing in Organizational Ecosystems
IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 21, Pages: 261–282 doi:10.1007/s10606-011-9138-y
[BibTeX] [Download PDF]@article{pipek_bridging_2012, title = {Bridging {Artifacts} and {Actors}: {Expertise} {Sharing} in {Organizational} {Ecosystems}}, volume = {21}, url = {http://dx.doi.org/10.1007/s10606-011-9138-y}, doi = {10.1007/s10606-011-9138-y}, number = {2-3}, journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)}, author = {Pipek, Volkmar and Wulf, Volker and Johri, Aditya}, year = {2012}, keywords = {CSCW, A-Paper}, pages = {261--282}, } -
Ley, B., Pipek, V., Reuter, C. & Wiedenhoefer, T. (2012)Supporting Improvisation Work in Inter-Organizational Crisis Management
Proceedings of the Conference on Human Factors in Computing Systems (CHI). Austin, USA, Publisher: ACM Press, Pages: 1529 doi:10.1145/2207676.2208617
[BibTeX] [Abstract] [Download PDF]Improvisation is necessary when planned decision-making as the main managerial activity does not fit the conditions the practice provides. In these cases, information technology should not just automate planned and structured decisions, but support improvisational practice. In this contribution we present an empirical study about the improvisation work in scenarios of medium to large power outages in Germany. Our focus is on inter-organizational cooperation practices, thus we examined the cooperation of fire departments, police, public administration, electricity infrastructure operators and citizens. Our empirical material allows to describe reasons and conditions for improvisation. Our resulting recommendations address the support of aggregation and visualization of information, a necessary individualization of information compositions, options for collaborative situation assessment, requirements for informal and formal communication, and accessibility of information resources.
@inproceedings{ley_supporting_2012, address = {Austin, USA}, title = {Supporting {Improvisation} {Work} in {Inter}-{Organizational} {Crisis} {Management}}, isbn = {978-1-4503-1015-4}, url = {https://www.wineme.uni-siegen.de/paper/2012/leypipekreuterwiedenh2012_improvisationwork_chi2012.pdf http://dl.acm.org/citation.cfm?doid=2207676.2208617}, doi = {10.1145/2207676.2208617}, abstract = {Improvisation is necessary when planned decision-making as the main managerial activity does not fit the conditions the practice provides. In these cases, information technology should not just automate planned and structured decisions, but support improvisational practice. In this contribution we present an empirical study about the improvisation work in scenarios of medium to large power outages in Germany. Our focus is on inter-organizational cooperation practices, thus we examined the cooperation of fire departments, police, public administration, electricity infrastructure operators and citizens. Our empirical material allows to describe reasons and conditions for improvisation. Our resulting recommendations address the support of aggregation and visualization of information, a necessary individualization of information compositions, options for collaborative situation assessment, requirements for informal and formal communication, and accessibility of information resources.}, booktitle = {Proceedings of the {Conference} on {Human} {Factors} in {Computing} {Systems} ({CHI})}, publisher = {ACM Press}, author = {Ley, Benedikt and Pipek, Volkmar and Reuter, Christian and Wiedenhoefer, Torben}, year = {2012}, keywords = {CSCW, HCI, PRAXLABS, A-Paper, Kooperation, InfoStrom, RSBE}, pages = {1529}, } -
Ley, B., Pipek, V., Reuter, C. & Wiedenhoefer, T. (2012)Supporting Inter-organizational Situation Assessment in Crisis Management
Proceedings of the Information Systems for Crisis Response and Management (ISCRAM). Vancouver, Canada, Publisher: ISCRAM
[BibTeX] [Abstract] [Download PDF]To assess current situation properly is crucial for effective decision-making in crisis management. However, gathering accurate information from incidence sites and providing appropriate support for assessment practices faces several challenges. The unique information demands of each crisis situation, the information availability or inter-organizational problems and obstacles to information exchange are important factors that need to be considered in designing ICT. In this contribution we present results from an empirical study about decision-making practices in scenarios of medium to large power outages in Germany. We focused on the needs and practices on information exchange at the level of inter-organizational cooperation. We examined the cooperation of fire departments, police, public administration, electricity infrastructure operators and citizens. Our empirical material reflects particularly conditions and challenges in current situation assessment practices, and we were able to derive some design requirements for an inter-organizational situation assessment client (ISAC) as a complementary tool for the crisis management infrastructures the individual organizations have already build for their own areas of responsibility: Support for the aggregation and visualization of information, for the individualization of information compositions, for a collaborative situation assessment and for appropriate structures for sharing and accessing information resources.
@inproceedings{ley_supporting_2012-1, address = {Vancouver, Canada}, title = {Supporting {Inter}-organizational {Situation} {Assessment} in {Crisis} {Management}}, url = {http://www.iscramlive.org/ISCRAM2012/proceedings/186.pdf}, abstract = {To assess current situation properly is crucial for effective decision-making in crisis management. However, gathering accurate information from incidence sites and providing appropriate support for assessment practices faces several challenges. The unique information demands of each crisis situation, the information availability or inter-organizational problems and obstacles to information exchange are important factors that need to be considered in designing ICT. In this contribution we present results from an empirical study about decision-making practices in scenarios of medium to large power outages in Germany. We focused on the needs and practices on information exchange at the level of inter-organizational cooperation. We examined the cooperation of fire departments, police, public administration, electricity infrastructure operators and citizens. Our empirical material reflects particularly conditions and challenges in current situation assessment practices, and we were able to derive some design requirements for an inter-organizational situation assessment client (ISAC) as a complementary tool for the crisis management infrastructures the individual organizations have already build for their own areas of responsibility: Support for the aggregation and visualization of information, for the individualization of information compositions, for a collaborative situation assessment and for appropriate structures for sharing and accessing information resources.}, booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})}, publisher = {ISCRAM}, author = {Ley, Benedikt and Pipek, Volkmar and Reuter, Christian and Wiedenhoefer, Torben}, editor = {Rothkrantz, L. and Ristvey, J. and Franco, Z.}, year = {2012}, keywords = {CSCW, HCI, PRAXLABS, Kooperation, InfoStrom, RSBE}, } -
Reuter, C., Marx, A. & Pipek, V. (2012)Crisis Management 2.0: Towards a Systematization of Social Software Use in Crisis Situations
IN International Journal of Information Systems for Crisis Response and Management (IJISCRAM), Vol. 4, Pages: 1–16 doi:10.4018/jiscrm.2012010101
[BibTeX] [Abstract] [Download PDF]The contribution of this paper is to propose a systematization of social software use in crisis situations pointing out different types of cooperation and its challenges. We will discuss how the organizational actors involved in crisis management (police, fire-fighters, organizations etc.) and the affected citizens are communicating and can communicate and collaborate through the use of social software. After defining the term ‘social software’ we will outline the state-of-the-art about its use in crisis management. Drawing from this, we will present two case studies where we have examined the use of social software in 2010: first during the disruption of air travel caused by the eruptions of the volcano Eyjafjallajökull in Iceland and second during the mass panic at the Love Parade music festival in Germany. Based on both previous work and case studies we will discuss potentials and weaknesses and propose a classification matrix for different types of cooperation as a step towards a systematization of social software use in crisis situations.
@article{reuter_crisis_2012, title = {Crisis {Management} 2.0: {Towards} a {Systematization} of {Social} {Software} {Use} in {Crisis} {Situations}}, volume = {4}, issn = {1937-9390}, url = {https://www.wineme.uni-siegen.de/paper/2012/reutermarxpipek2012_crisismanagement20-systematizationofsocialsoftwareuse_ijiscram.pdf http://www.igi-global.com/article/crisis-management-towards-systematization-social/66344 http://www.wineme.uni-siegen.de/pap}, doi = {10.4018/jiscrm.2012010101}, abstract = {The contribution of this paper is to propose a systematization of social software use in crisis situations pointing out different types of cooperation and its challenges. We will discuss how the organizational actors involved in crisis management (police, fire-fighters, organizations etc.) and the affected citizens are communicating and can communicate and collaborate through the use of social software. After defining the term ‘social software' we will outline the state-of-the-art about its use in crisis management. Drawing from this, we will present two case studies where we have examined the use of social software in 2010: first during the disruption of air travel caused by the eruptions of the volcano Eyjafjallajökull in Iceland and second during the mass panic at the Love Parade music festival in Germany. Based on both previous work and case studies we will discuss potentials and weaknesses and propose a classification matrix for different types of cooperation as a step towards a systematization of social software use in crisis situations.}, number = {1}, journal = {International Journal of Information Systems for Crisis Response and Management (IJISCRAM)}, author = {Reuter, Christian and Marx, Alexandra and Pipek, Volkmar}, year = {2012}, keywords = {crisis, CSCW, HCI, Selected, SMO, Kooperation, InfoStrom, RSBE, web 2, collaboration, Social Media, computer supported cooperative work, Crisis Management, classification, Computer Supported Cooperative Work (CSCW), management, Social Software, Systematization, Web 2.0}, pages = {1--16}, } -
Reuter, C., Heger, O. & Pipek, V. (2012)Social Media for Supporting Emergent Groups in Crisis Management
Proceedings of the CSCW Workshop on Collaboration and Crisis Informatics, International Reports on Socio Informatics, Vol. 9, No. 2. Seattle, USA, Pages: 85–94
[BibTeX] [Abstract] [Download PDF]The great importance of Social Media for our today’s life causes an increasing use of internet – based platforms in crisis situations. Our work intends to show how so-called Emergent Groups, which arise as a resul t of crises, consist of private citizens and are not yet institutionalized organizations, can be supported by Social Media. At first, our literature review’s objective is to define the term ‘Emergent Group’ and to outline their usage of Social Media as we ll as software – based requirements and suitable concepts to support such groups. A following quantitative and qualitative empirical analysis of a tornado crisis in the USA enables a closer look at especially virtual working Emergent Groups. Building on our literature review and empirical analysis, we discuss implications, deri ve further requirements and pre sent a concept for the design of appropriate Social Soft – ware. We finally conclude by giving some potential re – search issues.
@inproceedings{reuter_social_2012-1, address = {Seattle, USA}, title = {Social {Media} for {Supporting} {Emergent} {Groups} in {Crisis} {Management}}, url = {http://wineme.uni-siegen.de/paper/2012/2012_reuterhegerpipek_socialmediaemergentgroups_cscw12-ws.pdf}, abstract = {The great importance of Social Media for our today's life causes an increasing use of internet - based platforms in crisis situations. Our work intends to show how so-called Emergent Groups, which arise as a resul t of crises, consist of private citizens and are not yet institutionalized organizations, can be supported by Social Media. At first, our literature review's objective is to define the term ‘Emergent Group' and to outline their usage of Social Media as we ll as software - based requirements and suitable concepts to support such groups. A following quantitative and qualitative empirical analysis of a tornado crisis in the USA enables a closer look at especially virtual working Emergent Groups. Building on our literature review and empirical analysis, we discuss implications, deri ve further requirements and pre sent a concept for the design of appropriate Social Soft - ware. We finally conclude by giving some potential re - search issues.}, booktitle = {Proceedings of the {CSCW} {Workshop} on {Collaboration} and {Crisis} {Informatics}, {International} {Reports} on {Socio} {Informatics}, {Vol}. 9, {No}. 2}, author = {Reuter, Christian and Heger, Oliver and Pipek, Volkmar}, editor = {Pipek, Volkmar and Palen, Leysia and Landgren, Jonas}, year = {2012}, keywords = {CSCW, PRAXLABS, InfoStrom, RSBE}, pages = {85--94}, } -
Ley, B., Pipek, V., Reuter, C. & Wiedenhoefer, T. (2012)Supporting Improvisation Work in Inter-Organizational Crisis Management
Proceedings of the Conference on Human Factors in Computing Systems (CHI). Austin, USA, Publisher: ACM Press, Pages: 1529–1538
[BibTeX] [Download PDF]@inproceedings{ley_supporting_2012-2, address = {Austin, USA}, title = {Supporting {Improvisation} {Work} in {Inter}-{Organizational} {Crisis} {Management}}, url = {https://www.wineme.uni-siegen.de/paper/2012/leypipekreuterwiedenh2012_improvisationwork_chi2012.pdf}, booktitle = {Proceedings of the {Conference} on {Human} {Factors} in {Computing} {Systems} ({CHI})}, publisher = {ACM Press}, author = {Ley, Benedikt and Pipek, Volkmar and Reuter, Christian and Wiedenhoefer, Torben}, year = {2012}, keywords = {CSCW, PRAXLABS, A-Paper, InfoStrom, RSBE}, pages = {1529--1538}, }
2011
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Reuter, C., Marx, A. & Pipek, V. (2011)Desaster 2.0: Einbeziehung von Bürgern in das Krisenmanagement
Mensch & Computer 2011: Übermedien Übermorgen. München, Germany, Publisher: Oldenbourg-Verlag, Pages: 141–150
[BibTeX] [Abstract] [Download PDF]In dieser Arbeit soll untersucht werden, wie die im Krisenmanagement beteiligten Akteure (wie Polizei, Feuerwehr, Hilfsorganisationen, Infrastrukturbetreiber) und die betroffenen Bürger mittels Social Software kommunizieren und kollaborieren können. Anhand unserer Literaturstudie stellen wir einen Überblick über vergangene Forschung in diesem Bereich dar. Hierauf aufbauend präsentieren wir unsere beiden Fallstudien zur Nutzung von Social Software in Krisen: Zum einen während der Flugausfälle im Zuge des Vulkanausbruchs auf Island im April 2010, zum anderen im Zuge des Loveparade-Unglücks am 24.07.2010. Anschließend stellen wir identifizierte Stärken und Schwächen dar und fassen identifizierte Potentiale in einer Klassifikationsmatrix für Social Software im Krisenmanagement zusammen.
@inproceedings{reuter_desaster_2011, address = {München, Germany}, title = {Desaster 2.0: {Einbeziehung} von {Bürgern} in das {Krisenmanagement}}, isbn = {978-3-486-71235-3}, url = {https://www.wineme.uni-siegen.de/paper/2011/reuter-marx-pipek2011_desaster20_mensch-computer.pdf http://www.oldenbourg-link.com/doi/abs/10.1524/9783486712742.141 http://www.degruyter.com/page/556}, abstract = {In dieser Arbeit soll untersucht werden, wie die im Krisenmanagement beteiligten Akteure (wie Polizei, Feuerwehr, Hilfsorganisationen, Infrastrukturbetreiber) und die betroffenen Bürger mittels Social Software kommunizieren und kollaborieren können. Anhand unserer Literaturstudie stellen wir einen Überblick über vergangene Forschung in diesem Bereich dar. Hierauf aufbauend präsentieren wir unsere beiden Fallstudien zur Nutzung von Social Software in Krisen: Zum einen während der Flugausfälle im Zuge des Vulkanausbruchs auf Island im April 2010, zum anderen im Zuge des Loveparade-Unglücks am 24.07.2010. Anschließend stellen wir identifizierte Stärken und Schwächen dar und fassen identifizierte Potentiale in einer Klassifikationsmatrix für Social Software im Krisenmanagement zusammen.}, booktitle = {Mensch \& {Computer} 2011: Übermedien Übermorgen}, publisher = {Oldenbourg-Verlag}, author = {Reuter, Christian and Marx, Alexandra and Pipek, Volkmar}, editor = {Eibl, Maximilian}, year = {2011}, keywords = {CSCW, HCI, SMO, Kooperation, InfoStrom, RSBE}, pages = {141--150}, } -
Reuter, C., Marx, A. & Pipek, V. (2011)Social Software as an Infrastructure for Crisis Management – a Case Study about Current Practice and Potential Usage
Proceedings of the Information Systems for Crisis Response and Management (ISCRAM). Lisbon, Portugal, Publisher: ISCRAM, Pages: 1–10
[BibTeX] [Abstract] [Download PDF]In this paper we will be discussing how the (semi-)professional actors involved in crisis management (police, fire-fighters, etc.) and the affected citizens can communicate and collaborate by the use of social software. After the definition of the term ‘social software’ we will provide the state-of-the-art on current social software use in crisis management. Drawing from this, we will present two case studies where we examined the social software use in 2010: First during the disruption of air travel due to the eruptions of Eyjafjallajökull volcano in Iceland, second during the crisis at a stampede at the Love Parade music festival in Germany. We identified weak points and further potentials and tested the validity of the American case study findings from literature for Europe. We will conclude with a concept for using citizens in inter-organizational crisis management with a social software infrastructure and a communication matrix for crisis management.
@inproceedings{reuter_social_2011, address = {Lisbon, Portugal}, title = {Social {Software} as an {Infrastructure} for {Crisis} {Management} – a {Case} {Study} about {Current} {Practice} and {Potential} {Usage}}, url = {https://www.wineme.uni-siegen.de/paper/2011/reutermarxpipek_2011_socialsoftwareinfrastructure_iscram.pdf}, abstract = {In this paper we will be discussing how the (semi-)professional actors involved in crisis management (police, fire-fighters, etc.) and the affected citizens can communicate and collaborate by the use of social software. After the definition of the term ‘social software' we will provide the state-of-the-art on current social software use in crisis management. Drawing from this, we will present two case studies where we examined the social software use in 2010: First during the disruption of air travel due to the eruptions of Eyjafjallajökull volcano in Iceland, second during the crisis at a stampede at the Love Parade music festival in Germany. We identified weak points and further potentials and tested the validity of the American case study findings from literature for Europe. We will conclude with a concept for using citizens in inter-organizational crisis management with a social software infrastructure and a communication matrix for crisis management.}, booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})}, publisher = {ISCRAM}, author = {Reuter, Christian and Marx, Alexandra and Pipek, Volkmar}, year = {2011}, keywords = {CSCW, HCI, PRAXLABS, SMO, Infrastruktur, Kooperation, InfoStrom, RSBE}, pages = {1--10}, } -
Dörner, C., Yetim, F., Pipek, V. & Wulf, V. (2011)Supporting business process experts in tailoring business processes
IN Interacting with Computers, Vol. 23, Pages: 226–238 doi:10.1016/j.intcom.2011.03.001
[BibTeX] [Download PDF]@article{dorner_supporting_2011, title = {Supporting business process experts in tailoring business processes}, volume = {23}, url = {http://dx.doi.org/10.1016/j.intcom.2011.03.001}, doi = {10.1016/j.intcom.2011.03.001}, number = {3}, journal = {Interacting with Computers}, author = {Dörner, Christian and Yetim, Fahri and Pipek, Volkmar and Wulf, Volker}, year = {2011}, keywords = {CSCW, A-Paper, EUDISMES}, pages = {226--238}, } -
Pipek, V. & Stevens, G. (2011)Guessing from the color of smoke: What Fukushima tells us about Infor-mation Infrastructure Breakdowns an IT development methodologies
IN ZiF Nachrichten
[BibTeX]@article{pipek_guessing_2011, title = {Guessing from the color of smoke: {What} {Fukushima} tells us about {Infor}-mation {Infrastructure} {Breakdowns} an {IT} development methodologies}, number = {04}, journal = {ZiF Nachrichten}, author = {Pipek, Volkmar and Stevens, Gunnar}, year = {2011}, keywords = {CSCW}, } -
Ley, B., Betz, M., Pipek, V. & Wulf, V. (2011)Mixed-Media-Interaktion in der kooperativen Wissenschaftspraxis – Digitale und physische Artefakte verwalten
IN Informatik Spektrum, Vol. 34, Pages: 165–177 doi:10.1007/s00287-011-0524-0
[BibTeX] [Download PDF]@article{ley_mixed-media-interaktion_2011, title = {Mixed-{Media}-{Interaktion} in der kooperativen {Wissenschaftspraxis} - {Digitale} und physische {Artefakte} verwalten}, volume = {34}, url = {http://dx.doi.org/10.1007/s00287-011-0524-0 http://link.springer.com/article/10.1007%2Fs00287-011-0524-0}, doi = {10.1007/s00287-011-0524-0}, number = {2}, journal = {Informatik Spektrum}, author = {Ley, Benedikt and Betz, Matthias and Pipek, Volkmar and Wulf, Volker}, year = {2011}, keywords = {CSCW}, pages = {165--177}, } -
Reuter, C., Pohl, P. & Pipek, V. (2011)Umgang mit Terminologien in inter- organisationaler Krisenkooperation – eine explorative Empirie
Mensch & Computer 2011: Übermedien Übermorgen. München, Germany, Publisher: Oldenbourg-Verlag, Pages: 171–180
[BibTeX] [Abstract] [Download PDF]Ziel dieser Arbeit ist es, die Auswirkungen terminologischer Mehrdeutigkeiten, d.h. unterschiedlicher Begriffs-Verständnisse heterogener Akteursgruppen, auf die Gestaltung organisationsübergreifender Kooperationssysteme herauszustellen. Nach einer Darstellung theoretischer Ansätze des Umgangs mit Terminologien stellen wir unsere explorative empirische Studie, die wir am Beispiel des organisationsübergreifenden Krisenmanagements durchgeführt haben, vor. Hierauf aufbauend präsentieren wir unsere Befunde, leiten Anforderungen ab und schlagen technische Lösungen vor. Auch diskutieren wir Ansätze des Terminologiemanagements bezüglich ihrer Anwendbarkeit und stellen kooperative Ansätze zum Umgang mit Terminologien in interorganisationalen Kooperationssystemen vor.
@inproceedings{reuter_umgang_2011-1, address = {München, Germany}, title = {Umgang mit {Terminologien} in inter- organisationaler {Krisenkooperation} - eine explorative {Empirie}}, isbn = {978-3-486-71235-3}, url = {https://www.wineme.uni-siegen.de/paper/2011/reuter-pohl-pipek2011_terminologien-krisenkoop_mensch-computer.pdf http://www.oldenbourg-link.com/doi/abs/10.1524/9783486712742.171}, abstract = {Ziel dieser Arbeit ist es, die Auswirkungen terminologischer Mehrdeutigkeiten, d.h. unterschiedlicher Begriffs-Verständnisse heterogener Akteursgruppen, auf die Gestaltung organisationsübergreifender Kooperationssysteme herauszustellen. Nach einer Darstellung theoretischer Ansätze des Umgangs mit Terminologien stellen wir unsere explorative empirische Studie, die wir am Beispiel des organisationsübergreifenden Krisenmanagements durchgeführt haben, vor. Hierauf aufbauend präsentieren wir unsere Befunde, leiten Anforderungen ab und schlagen technische Lösungen vor. Auch diskutieren wir Ansätze des Terminologiemanagements bezüglich ihrer Anwendbarkeit und stellen kooperative Ansätze zum Umgang mit Terminologien in interorganisationalen Kooperationssystemen vor.}, booktitle = {Mensch \& {Computer} 2011: Übermedien Übermorgen}, publisher = {Oldenbourg-Verlag}, author = {Reuter, Christian and Pohl, Patrik and Pipek, Volkmar}, editor = {Eibl, Maximilian}, year = {2011}, keywords = {CSCW, HCI, Kooperation, InfoStrom, RSBE}, pages = {171--180}, } -
Dörner, C., Wiedenhoefer, T., Sprenger, M. & Pipek, V. (2011)SISO: Simple Service Orchestration (Video Showcase)
Proceedings of the ACM 2011 Conference on Computer Supported Cooperative Work. New York, NY, USA, Publisher: ACM, Pages: 575–576 doi:10.1145/1958824.1958913
[BibTeX] [Download PDF]@inproceedings{dorner_siso_2011, address = {New York, NY, USA}, series = {{CSCW} '11}, title = {{SISO}: {Simple} {Service} {Orchestration} ({Video} {Showcase})}, isbn = {978-1-4503-0556-3}, url = {http://doi.acm.org/10.1145/1958824.1958913 http://dl.acm.org/citation.cfm?id=1958913}, doi = {10.1145/1958824.1958913}, booktitle = {Proceedings of the {ACM} 2011 {Conference} on {Computer} {Supported} {Cooperative} {Work}}, publisher = {ACM}, author = {Dörner, Christian and Wiedenhoefer, Torben and Sprenger, Mary-Ann and Pipek, Volkmar}, year = {2011}, keywords = {CSCW, EUDISMES, end-user development, business process adaptation, process design environment, service orchestration}, pages = {575--576}, } -
Wiedenhöfer, T., Reuter, C., Ley, B., Pipek, V., Wiedenhoefer, T., Reuter, C., Ley, B. & Pipek, V. (2011)Inter-Organizational Crisis Management Infrastructures for Electrical Power Breakdowns
Proceedings of the Information Systems for Crisis Response and Management (ISCRAM). Lisbon, Portugal, Publisher: ISCRAM
[BibTeX] [Abstract] [Download PDF]Major electricity breakdowns like the Northeast Blackout (USA) in 2003 or the blackout in most parts of Western Europe in 2005, have shown the fundamental role of electricity in our everyday life. The experiences of these accidents show that power suppliers, firefighters, police, county administration and citizens face multifarious challenges in inter-organizational communication, information and coordination processes during coping and recovery work. In this work-in-progress paper we describe early research dealing with inter-organizational issues in emergency management (EM). We are mainly focusing on supporting social practices in inter-organizational EM, for example collaborative interpretation of emergency situations, ad-hoc coordination or supporting citizen communication and helping routines. Identified from our experiences from related projects, discussions and literature studies, we suggest potential questions and future topics in user-driven software engineering processes for EM and domain specific problems, such as supporting citizen participation, coping with information uncertainties and quality variations or enhancing inter-organizational learning.
@inproceedings{wiedenhofer_inter-organizational_2011, address = {Lisbon, Portugal}, title = {Inter-{Organizational} {Crisis} {Management} {Infrastructures} for {Electrical} {Power} {Breakdowns}}, url = {http://www.peasec.de/paper/2011/2011_WiedenhoeferReuterLeyPipek_CrisisManagementInfrastructures_ISCRAM.pdf https://www.wineme.uni-siegen.de/paper/2011/wiedenhoeferreuterleypipek_2011_crisismanagementinfrastructures_iscram2011.pdf}, abstract = {Major electricity breakdowns like the Northeast Blackout (USA) in 2003 or the blackout in most parts of Western Europe in 2005, have shown the fundamental role of electricity in our everyday life. The experiences of these accidents show that power suppliers, firefighters, police, county administration and citizens face multifarious challenges in inter-organizational communication, information and coordination processes during coping and recovery work. In this work-in-progress paper we describe early research dealing with inter-organizational issues in emergency management (EM). We are mainly focusing on supporting social practices in inter-organizational EM, for example collaborative interpretation of emergency situations, ad-hoc coordination or supporting citizen communication and helping routines. Identified from our experiences from related projects, discussions and literature studies, we suggest potential questions and future topics in user-driven software engineering processes for EM and domain specific problems, such as supporting citizen participation, coping with information uncertainties and quality variations or enhancing inter-organizational learning.}, booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})}, publisher = {ISCRAM}, author = {Wiedenhöfer, Torben and Reuter, Christian and Ley, Benedikt and Pipek, Volkmar and Wiedenhoefer, Torben and Reuter, Christian and Ley, Benedikt and Pipek, Volkmar}, year = {2011}, keywords = {crisis management, CSCW, PRAXLABS, Infrastruktur, Kooperation, InfoStrom, RSBE, citizen, Citizen Participation., Crisis Management, inter-organizational communication and learning, Inter-organizational Communication and Learning, user-centered design, User-Centered Design}, } -
Hess, J., Dörner, C., Pipek, V. & Wiedenhoefer, T. (2011)Expressing Use – Infrastructure Probes in Professional Environments
End-User Development – 3rd International Symposium, IS-EUD 2011, Torre Canne (BR), Italy, June 7-10, 2011. Proceedings., Publisher: Springer, Pages: 301–306 doi:10.1007/978-3-642-21530-8_30
[BibTeX] [Download PDF]@inproceedings{hess_expressing_2011, series = {Lecture {Notes} in {Computer} {Science}}, title = {Expressing {Use} - {Infrastructure} {Probes} in {Professional} {Environments}}, volume = {6654}, isbn = {978-3-642-21529-2}, url = {http://dx.doi.org/10.1007/978-3-642-21530-8_30}, doi = {10.1007/978-3-642-21530-8_30}, booktitle = {End-{User} {Development} - 3rd {International} {Symposium}, {IS}-{EUD} 2011, {Torre} {Canne} ({BR}), {Italy}, {June} 7-10, 2011. {Proceedings}}, publisher = {Springer}, author = {Hess, Jan and Dörner, Christian and Pipek, Volkmar and Wiedenhoefer, Torben}, editor = {Costabile, Maria Francesca and Dittrich, Yvonne and Fischer, Gerhard and Piccinno, Antonio}, year = {2011}, keywords = {CSCW, PRAXLABS, MdK, EUDISMES}, pages = {301--306}, } -
Reuter, C., Pohl, P. & Pipek, V. (2011)Umgang mit Terminologien in inter-organisationaler Krisenkooperation – eine explorative Empirie
Mensch & Computer: Tagungsband. München, Germany, Publisher: Oldenbourg-Verlag, Pages: 171–180
[BibTeX] [Abstract] [Download PDF]Ziel dieser Arbeit ist es, die Auswirkungen terminologischer Mehrdeutigkeiten, d.h. unterschiedlicher Begriffs-Verständnisse heterogener Akteursgruppen, auf die Gestaltung organisationsübergreifender Kooperationssysteme herauszustellen. Nach einer Darstellung theoretischer Ansätze des Umgangs mit Terminologien stellen wir unsere explorative empirische Studie, die wir am Beispiel des organisationsübergreifenden Krisenmanagements durchgeführt haben, vor. Hierauf aufbauend präsentieren wir unsere Befunde, leiten Anforderungen ab und schlagen technische Lösungen vor. Auch diskutieren wir Ansätze des Terminologiemanagements bezüglich ihrer Anwendbarkeit und stellen kooperative Ansätze zum Umgang mit Terminologien in interorganisationalen Kooperationssystemen vor.
@inproceedings{reuter_umgang_2011, address = {München, Germany}, title = {Umgang mit {Terminologien} in inter-organisationaler {Krisenkooperation} - eine explorative {Empirie}}, isbn = {978-3-486-71235-3}, url = {https://www.wineme.uni-siegen.de/paper/2011/reuter-pohl-pipek2011_terminologien-krisenkoop_mensch-computer.pdf http://www.oldenbourg-link.com/doi/abs/10.1524/9783486712742.171 http://www.degruyter.com/page/556}, abstract = {Ziel dieser Arbeit ist es, die Auswirkungen terminologischer Mehrdeutigkeiten, d.h. unterschiedlicher Begriffs-Verständnisse heterogener Akteursgruppen, auf die Gestaltung organisationsübergreifender Kooperationssysteme herauszustellen. Nach einer Darstellung theoretischer Ansätze des Umgangs mit Terminologien stellen wir unsere explorative empirische Studie, die wir am Beispiel des organisationsübergreifenden Krisenmanagements durchgeführt haben, vor. Hierauf aufbauend präsentieren wir unsere Befunde, leiten Anforderungen ab und schlagen technische Lösungen vor. Auch diskutieren wir Ansätze des Terminologiemanagements bezüglich ihrer Anwendbarkeit und stellen kooperative Ansätze zum Umgang mit Terminologien in interorganisationalen Kooperationssystemen vor.}, booktitle = {Mensch \& {Computer}: {Tagungsband}}, publisher = {Oldenbourg-Verlag}, author = {Reuter, Christian and Pohl, Patrik and Pipek, Volkmar}, editor = {Eibl, Maximilian}, year = {2011}, keywords = {CSCW, InfoStrom, RSBE}, pages = {171--180}, } -
Fiedrich, F., König-Ries, B., Koch, R., Pipek, V. & Strohschneider, S. (2011)Workshop “IT-Unterstützung von Einsatz- und Rettungskräften: Interdisziplinäre Anforderungsanalyse, Architekturen und Gestaltungskonzepte”
Software Engineering 2011 – Workshopband (inkl. Doktorandensymposium), Fachtagung des GI-Fachbereichs Softwaretechnik, 21.-25.02.2011, Karlsruhe., Publisher: GI, Pages: 177–180
[BibTeX] [Download PDF]@inproceedings{fiedrich_workshop_2011, series = {{LNI}}, title = {Workshop "{IT}-{Unterstützung} von {Einsatz}- und {Rettungskräften}: {Interdisziplinäre} {Anforderungsanalyse}, {Architekturen} und {Gestaltungskonzepte}"}, volume = {184}, isbn = {978-3-88579-278-9}, url = {http://subs.emis.de/LNI/Proceedings/Proceedings184/article6317.html}, booktitle = {Software {Engineering} 2011 - {Workshopband} (inkl. {Doktorandensymposium}), {Fachtagung} des {GI}-{Fachbereichs} {Softwaretechnik}, 21.-25.02.2011, {Karlsruhe}}, publisher = {GI}, author = {Fiedrich, Frank and König-Ries, Birgitta and Koch, Rainer and Pipek, Volkmar and Strohschneider, Stefan}, editor = {Reussner, Ralf H and Pretschner, Alexander and Jähnichen, Stefan}, year = {2011}, keywords = {CSCW, PRAXLABS}, pages = {177--180}, } -
Wiedenhoefer, T. & Pipek, V. (2011)Mit Societyware arbeiten: Erweiterte Unterstützung von Online-Petitionen
Mensch & Computer: Tagungsband. Chemnitz, Germany,, Publisher: Oldenbourg Verlag, Pages: 387–390
[BibTeX] [Download PDF]@inproceedings{wiedenhoefer_mit_2011, address = {Chemnitz, Germany,}, title = {Mit {Societyware} arbeiten: {Erweiterte} {Unterstützung} von {Online}-{Petitionen}}, isbn = {978-3-486-71235-3}, url = {http://dl.mensch-und-computer.de/handle/123456789/1543 https://books.google.de/books?hl=en&lr=&id=6U0qIA_Vlb0C&oi=fnd&pg=PA387&dq=Mit+Societyware+arbeiten+:+Erweiterte+Unterstützung+von+Online-Petitionen&ots=lr0JDbFQGz&sig=GRYYXgPzLxpaS8Qim5v3n-bdA-I}, booktitle = {Mensch \& {Computer}: {Tagungsband}}, publisher = {Oldenbourg Verlag}, author = {Wiedenhoefer, Torben and Pipek, Volkmar}, editor = {Eibl, Maximilian}, year = {2011}, keywords = {CSCW, ePet}, pages = {387--390}, } -
Hess, J., Wan, L., Pipek, V. & Küstermann, G. (2011)Using paper and pen to control home-IT: lessons learned by hands-on experience
9th International Interactive TV&Video Conference, EuroITV ’11, Lisbon, Portugal, June 29 – July 01, 2011., Publisher: ACM, Pages: 203–212 doi:10.1145/2000119.2000162
[BibTeX] [Download PDF]@inproceedings{hess_using_2011, title = {Using paper and pen to control home-{IT}: lessons learned by hands-on experience}, isbn = {978-1-4503-0602-7}, url = {http://doi.acm.org/10.1145/2000119.2000162}, doi = {10.1145/2000119.2000162}, booktitle = {9th {International} {Interactive} {TV}\&{Video} {Conference}, {EuroITV} '11, {Lisbon}, {Portugal}, {June} 29 - {July} 01, 2011}, publisher = {ACM}, author = {Hess, Jan and Wan, Lin and Pipek, Volkmar and Küstermann, Guy}, editor = {Damásio, Manuel José and Cardoso, Gustavo and Quico, Célia and Geerts, David}, year = {2011}, keywords = {CSCW, EUDISMES}, pages = {203--212}, } -
Wulf, V., Rohde, M., Pipek, V. & Stevens, G. (2011)Engaging with Practices: Design Case Studies as a Research Framework in CSCW
Proceedings of the Conference on Computer Supported Cooperative Work (CSCW). Hangzhou, China, Publisher: ACM Press, Pages: 505–512
[BibTeX]@inproceedings{wulf_engaging_2011, address = {Hangzhou, China}, title = {Engaging with {Practices}: {Design} {Case} {Studies} as a {Research} {Framework} in {CSCW}}, booktitle = {Proceedings of the {Conference} on {Computer} {Supported} {Cooperative} {Work} ({CSCW})}, publisher = {ACM Press}, author = {Wulf, Volker and Rohde, Markus and Pipek, Volkmar and Stevens, Gunnar}, year = {2011}, keywords = {CSCW, PRAXLABS, DBL, CONTici}, pages = {505--512}, } -
Hess, J., Dörner, C., Pipek, V. & Wiedenhoefer, T. (2011)InfraCapture – Capture and Share Descriptions of Issues
Proceedings of the Workshop Appropriation and Creative Use: Linking User Studies and Design at CHI 2011., Pages: 1–4
[BibTeX]@inproceedings{hess_infracapture_2011, title = {{InfraCapture} – {Capture} and {Share} {Descriptions} of {Issues}}, booktitle = {Proceedings of the {Workshop} {Appropriation} and {Creative} {Use}: {Linking} {User} {Studies} and {Design} at {CHI} 2011}, author = {Hess, Jan and Dörner, Christian and Pipek, Volkmar and Wiedenhoefer, Torben}, year = {2011}, keywords = {CSCW, EUDISMES}, pages = {1--4}, } -
Ley, B., Betz, M., Pipek, V. & Wulf, V. (2011)Unterstützung kooperativer Arbeit mit wissenschaftlicher Literatur: Verknüpfung physischer und digitaler Wissensartefakte
IN Informatik Spektrum, Springer
[BibTeX]@article{ley_unterstutzung_2011, title = {Unterstützung kooperativer {Arbeit} mit wissenschaftlicher {Literatur}: {Verknüpfung} physischer und digitaler {Wissensartefakte}}, journal = {Informatik Spektrum, Springer}, author = {Ley, Benedikt and Betz, Matthias and Pipek, Volkmar and Wulf, Volker}, year = {2011}, keywords = {CSCW, CONTici}, } -
Wiedenhoefer, T., Reuter, C., Ley, B. & Pipek, V. (2011)Inter-Organizational Crisis Management Infrastructures for Electrical Power Breakdowns
Proceedings of the Information Systems for Crisis Response and Management (ISCRAM). Lisbon, Portugal
[BibTeX] [Abstract] [Download PDF]Major electricity breakdowns like the Northeast Blackout (USA) in 2003 or the blackout in most parts of Western Europe in 2005, have shown the fundamental role of electricity in our everyday life. The experiences of these accidents show that power suppliers, firefighters, police, county administration and citizens face multifarious challenges in inter-organizational communication, information and coordination processes during coping and recovery work. In this work-in-progress paper we describe early research dealing with inter-organizational issues in emergency management (EM). We are mainly focusing on supporting social practices in inter-organizational EM, for example collaborative interpretation of emergency situations, ad-hoc coordination or supporting citizen communication and helping routines. Identified from our experiences from related projects, discussions and literature studies, we suggest potential questions and future topics in user-driven software engineering processes for EM and domain specific problems, such as supporting citizen participation, coping with information uncertainties and quality variations or enhancing inter-organizational learning.
@inproceedings{wiedenhoefer_inter-organizational_2011, address = {Lisbon, Portugal}, title = {Inter-{Organizational} {Crisis} {Management} {Infrastructures} for {Electrical} {Power} {Breakdowns}}, url = {https://www.wineme.uni-siegen.de/paper/2011/wiedenhoeferreuterleypipek_2011_crisismanagementinfrastructures_iscram2011.pdf}, abstract = {Major electricity breakdowns like the Northeast Blackout (USA) in 2003 or the blackout in most parts of Western Europe in 2005, have shown the fundamental role of electricity in our everyday life. The experiences of these accidents show that power suppliers, firefighters, police, county administration and citizens face multifarious challenges in inter-organizational communication, information and coordination processes during coping and recovery work. In this work-in-progress paper we describe early research dealing with inter-organizational issues in emergency management (EM). We are mainly focusing on supporting social practices in inter-organizational EM, for example collaborative interpretation of emergency situations, ad-hoc coordination or supporting citizen communication and helping routines. Identified from our experiences from related projects, discussions and literature studies, we suggest potential questions and future topics in user-driven software engineering processes for EM and domain specific problems, such as supporting citizen participation, coping with information uncertainties and quality variations or enhancing inter-organizational learning.}, booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})}, author = {Wiedenhoefer, Torben and Reuter, Christian and Ley, Benedikt and Pipek, Volkmar}, year = {2011}, keywords = {CSCW, PRAXLABS, InfoStrom, RSBE, Citizen Participation., Crisis Management, Inter-organizational Communication and Learning, User-Centered Design}, }
2010
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Balduin, N., Becker, G., Brand, J., Görgen, M., Hannappel, M., Hasenfuß, P., Ley, B., Pipek, V., Probst, F., Reuter, C., Rose, T., Rusch, G., Wiedenhoefer, T. & Zinnen, A. (2010)InfoStrom: Learning information infrastructures for crisis management in case of medium to large electrical power breakdowns.
Proceedings of the Security Research Conference. Berlin, Germany, Publisher: Fraunhofer VVS
[BibTeX] [Abstract] [Download PDF]One of the most important infrastructures in modern industrialized societies is the electricity network. Due to its fundamental role for many aspects of our everyday life, power infrastructures manifest a strong dependence between power suppliers and customers. Customers take the infrastructure for granted; it appears mostly invisible to them as long as it works, but in the case of breakdowns in power supply customers become aware of the dependence on electricity. They join professional actors in the recovery and coping work with regard to the electricity breakdown: Maintenance workers of the power provider, police, firefighters, red cross, etc. These institutions are professionalized for dealing with such situations, but the people affected by a power outage also need to be considered as actors.
@inproceedings{balduin_infostrom_2010, address = {Berlin, Germany}, title = {{InfoStrom}: {Learning} information infrastructures for crisis management in case of medium to large electrical power breakdowns.}, url = {https://www.wineme.uni-siegen.de/paper/2010/balduinetal_learninginformationinfrastructuresforcrisismanagement_futuresecurity2010.pdf http://www.peasec.de/paper/2010/2010_Balduinetal_LearningInfrastructuresCrisisManagement_FutureSecurity.pdf}, abstract = {One of the most important infrastructures in modern industrialized societies is the electricity network. Due to its fundamental role for many aspects of our everyday life, power infrastructures manifest a strong dependence between power suppliers and customers. Customers take the infrastructure for granted; it appears mostly invisible to them as long as it works, but in the case of breakdowns in power supply customers become aware of the dependence on electricity. They join professional actors in the recovery and coping work with regard to the electricity breakdown: Maintenance workers of the power provider, police, firefighters, red cross, etc. These institutions are professionalized for dealing with such situations, but the people affected by a power outage also need to be considered as actors.}, booktitle = {Proceedings of the {Security} {Research} {Conference}}, publisher = {Fraunhofer VVS}, author = {Balduin, Norbert and Becker, Georg and Brand, Jürgen and Görgen, Michael and Hannappel, Mario and Hasenfuß, Patrick and Ley, Benedikt and Pipek, Volkmar and Probst, Florian and Reuter, Christian and Rose, Thomas and Rusch, Gebhard and Wiedenhoefer, Torben and Zinnen, Andreas}, year = {2010}, keywords = {CSCW, PRAXLABS, Infrastruktur, Kooperation, InfoStrom, RSBE}, } -
Müller, C., Pipek, V., Reuter, C., Mueller, C., Pipek, V. & Reuter, C. (2010)Globale Infrastruktur – lokales Arbeiten: Praxis IT-gestützter Wartung bei einem Energieversorger
Mensch & Computer 2010: Interaktive Kulturen. Duisburg, Germany, Publisher: Oldenbourg-Verlag, Pages: 37–46
[BibTeX] [Abstract] [Download PDF]Lokale Praxis und globale Informations- und Kommunikationstechnik (IT) gehen immer dann eine sichtbare Verbindung ein, wenn IT eingesetzt wird, um Echtzeit-Informationen an einen anderen Ort zu übertragen, so wie dies z.B. durch Mobiltelefone/ MMS, ferngesteuerte Sensoren oder Live-Webcams geschieht. Diese Arbeit beschreibt eine Feldstudie zu IT-unterstützter Wartungsarbeit innerhalb der Infrastruktur eines Energieversorgers. Die Studie möchte insbesondere die Relationen zwischen lokalen Praxen und der Gestaltung einer IT-Infrastruktur als „Location Based System“ hervorheben, die nicht auf den ersten Blick sichtbar sind. Besonders richten wir den Blick sowohl auf „das Globale“ als auch auf „das Lokale“ von Strom- und IT-Infrastruktur. Wir orientieren uns am Infrastruktur-Konzept von Star & Ruhleder (1996) für eine Beschreibung und Analyse zweier unterschiedlicher Wartungsteams vor dem Hintergrund sozio-räumlicher sowie sozio-technischer Aspekte der Energieversorgungsinfrastruktur, der Informations- und Kommunikations-Infrastruktur und der jeweilig resultierenden Arbeitspraxis und diskutieren Konsequenzen für eine infrastrukturorientierte Technikgestaltung.
@inproceedings{muller_globale_2010, address = {Duisburg, Germany}, title = {Globale {Infrastruktur} - lokales {Arbeiten}: {Praxis} {IT}-gestützter {Wartung} bei einem {Energieversorger}}, url = {https://www.wineme.uni-siegen.de/paper/2010/muellerreuterpipek_globaleinfrastruktur-itgestuetztewartungenergieversorger_menschundcomputer2010.pdf}, abstract = {Lokale Praxis und globale Informations- und Kommunikationstechnik (IT) gehen immer dann eine sichtbare Verbindung ein, wenn IT eingesetzt wird, um Echtzeit-Informationen an einen anderen Ort zu übertragen, so wie dies z.B. durch Mobiltelefone/ MMS, ferngesteuerte Sensoren oder Live-Webcams geschieht. Diese Arbeit beschreibt eine Feldstudie zu IT-unterstützter Wartungsarbeit innerhalb der Infrastruktur eines Energieversorgers. Die Studie möchte insbesondere die Relationen zwischen lokalen Praxen und der Gestaltung einer IT-Infrastruktur als „Location Based System“ hervorheben, die nicht auf den ersten Blick sichtbar sind. Besonders richten wir den Blick sowohl auf „das Globale“ als auch auf „das Lokale“ von Strom- und IT-Infrastruktur. Wir orientieren uns am Infrastruktur-Konzept von Star \& Ruhleder (1996) für eine Beschreibung und Analyse zweier unterschiedlicher Wartungsteams vor dem Hintergrund sozio-räumlicher sowie sozio-technischer Aspekte der Energieversorgungsinfrastruktur, der Informations- und Kommunikations-Infrastruktur und der jeweilig resultierenden Arbeitspraxis und diskutieren Konsequenzen für eine infrastrukturorientierte Technikgestaltung.}, booktitle = {Mensch \& {Computer} 2010: {Interaktive} {Kulturen}}, publisher = {Oldenbourg-Verlag}, author = {Müller, Claudia and Pipek, Volkmar and Reuter, Christian and Mueller, Claudia and Pipek, Volkmar and Reuter, Christian}, editor = {Ziegler, Jürgen and Schmidt, Albrecht}, year = {2010}, keywords = {CSCW, RWE, PRAXLABS, Infrastruktur, Kooperation, InfoStrom, RSBE, italg}, pages = {37--46}, } -
Wulf, V., Pipek, V., Rosson, M. & de Ruyter, B. (2010)New matters in End-User Development: Enculturing Qualities
IN Special Issue on End-User Development Vol. 1 of the International Journal of Organizational and End User Computing (JOEUC), Vol. 22, Pages: i–vii
[BibTeX]@article{wulf_new_2010, title = {New matters in {End}-{User} {Development}: {Enculturing} {Qualities}}, volume = {22}, number = {1}, journal = {Special Issue on End-User Development Vol. 1 of the International Journal of Organizational and End User Computing (JOEUC)}, author = {Wulf, Volker and Pipek, Volkmar and Rosson, Mary-Beth and de Ruyter, Boris}, year = {2010}, keywords = {CSCW}, pages = {i--vii}, } -
Haake, J., Lukosch, S., Pipek, V. & Hussein, T. (2010)Evaluation adaptiver Systeme (EASYS)
Mensch & Computer, Duisburg.
[BibTeX]@inproceedings{haake_evaluation_2010, title = {Evaluation adaptiver {Systeme} ({EASYS})}, booktitle = {Mensch \& {Computer}, {Duisburg}}, author = {Haake, Jörg and Lukosch, Stephan and Pipek, Volkmar and Hussein, T.}, year = {2010}, keywords = {CSCW, CONTici}, } -
Yetim, F., Dörner, C. & Pipek, V. (2010)Unterstützung von Softwareanpassungen in Kleinen und Mittelständischen Unternehmen: Wege zu einer Anpassungskultur
IN i-com – Zeitschrift für interaktive und kooperative Medien, Vol. 9, Pages: 31–37
[BibTeX]@article{yetim_unterstutzung_2010, title = {Unterstützung von {Softwareanpassungen} in {Kleinen} und {Mittelständischen} {Unternehmen}: {Wege} zu einer {Anpassungskultur}}, volume = {9}, number = {2}, journal = {i-com - Zeitschrift für interaktive und kooperative Medien}, author = {Yetim, Fahri and Dörner, Christian and Pipek, Volkmar}, year = {2010}, keywords = {CSCW, EUDISMES}, pages = {31--37}, } -
Pipek, V., Rosson, M., de Ruyter, B. & Wulf, V. (2010)End User Development
IN Special Issue of the Journal of Organizational and End User Computing (JOEUC), Vol. 22
[BibTeX]@article{pipek_end_2010, title = {End {User} {Development}}, volume = {22}, number = {2,3}, journal = {Special Issue of the Journal of Organizational and End User Computing (JOEUC)}, author = {Pipek, Volkmar and Rosson, Mary-Beth and de Ruyter, Boris and Wulf, Volker}, year = {2010}, keywords = {CSCW, CONTici}, } -
Stevens, G., Pipek, V. & Wulf, V. (2010)Appropriation Infrastructure: Mediating Appropriation and Production Work
IN Journal of Organizational and End User Computing (JOEUC), Vol. 22, Pages: 58–81
[BibTeX]@article{stevens_appropriation_2010, title = {Appropriation {Infrastructure}: {Mediating} {Appropriation} and {Production} {Work}}, volume = {22}, number = {2}, journal = {Journal of Organizational and End User Computing (JOEUC)}, author = {Stevens, Gunnar and Pipek, Volkmar and Wulf, Volker}, year = {2010}, keywords = {CSCW, CONTici}, pages = {58--81}, } -
Dörner, C. & Pipek, V. (2010)CoCoS-EUD – Context-based Collaboration Support for End User Development
Proceedings of the Workshop “Context-adaptive Information in Collaborative Work” (CHI 2010). Atlanta, GA, USA
[BibTeX]@inproceedings{dorner_cocos-eud_2010, address = {Atlanta, GA, USA}, title = {{CoCoS}-{EUD} - {Context}-based {Collaboration} {Support} for {End} {User} {Development}}, booktitle = {Proceedings of the {Workshop} "{Context}-adaptive {Information} in {Collaborative} {Work}" ({CHI} 2010)}, author = {Dörner, Christian and Pipek, Volkmar}, year = {2010}, keywords = {CSCW}, } -
Wulf, V., Pipek, V., Rosson, M. & de Ruyter, B. (2010)Special Issue on End-User Development Vol. 1
IN International Journal of Organizational and End User Computing (JOEUC), Vol. 22
[BibTeX]@article{wulf_special_2010, title = {Special {Issue} on {End}-{User} {Development} {Vol}. 1}, volume = {22}, number = {3}, journal = {International Journal of Organizational and End User Computing (JOEUC)}, author = {Wulf, Volker and Pipek, Volkmar and Rosson, Mary-Beth and de Ruyter, Boris}, year = {2010}, keywords = {CSCW}, } -
Saeed, S., Pipek, V., Rohde, M. & Wulf, V. (2010)Managing nomadic knowledge: a case study of the European social forum
Proceedings of the Conference on Human Factors in Computing Systems (CHI). Atlanta, Georgia, USA, Publisher: ACM-Press, Pages: 537–546
[BibTeX] [Abstract] [Download PDF]In this paper we portray a specific type of knowledge which we term ‘nomadic knowledge’. It is required periodically by different actors and travels along foreseeable paths between groups or communities of actors. This type of knowledge lets us question …
@inproceedings{saeed_managing_2010, address = {Atlanta, Georgia, USA}, title = {Managing nomadic knowledge: a case study of the {European} social forum}, url = {https://www.wineme.uni-siegen.de/paper/2010/pap1652_saeed.pdf}, abstract = {In this paper we portray a specific type of knowledge which we term 'nomadic knowledge'. It is required periodically by different actors and travels along foreseeable paths between groups or communities of actors. This type of knowledge lets us question ...}, booktitle = {Proceedings of the {Conference} on {Human} {Factors} in {Computing} {Systems} ({CHI})}, publisher = {ACM-Press}, author = {Saeed, Saqib and Pipek, Volkmar and Rohde, Markus and Wulf, Volker}, year = {2010}, keywords = {CSCW, A-Paper, CONTici, community informatics, ethnographic case study, knowledge management, knowledge sharing, nomadic knowledge}, pages = {537--546}, } -
Ziegler, J., Lukosch, S., Haake, J. & Pipek, V. (2010)Context-adaptive interaction for collaborative work
Proceedings of the 28th International Conference on Human Factors in Computing Systems, CHI 2010, Extended Abstracts Volume, Atlanta, Georgia, USA, April 10-15, 2010., Publisher: ACM, Pages: 4461–4464 doi:10.1145/1753846.1754174
[BibTeX] [Download PDF]@inproceedings{ziegler_context-adaptive_2010, title = {Context-adaptive interaction for collaborative work}, isbn = {978-1-60558-930-5}, url = {http://doi.acm.org/10.1145/1753846.1754174 http://dmrussell.net/CHI2010/docs/p4461.pdf}, doi = {10.1145/1753846.1754174}, booktitle = {Proceedings of the 28th {International} {Conference} on {Human} {Factors} in {Computing} {Systems}, {CHI} 2010, {Extended} {Abstracts} {Volume}, {Atlanta}, {Georgia}, {USA}, {April} 10-15, 2010}, publisher = {ACM}, author = {Ziegler, Jürgen and Lukosch, Stephan and Haake, Jörg and Pipek, Volkmar}, editor = {Mynatt, Elizabeth D and Schoner, Don and Fitzpatrick, Geraldine and Hudson, Scott E and Edwards, W Keith and Rodden, Tom}, year = {2010}, keywords = {CSCW, CONTici, a-paper}, pages = {4461--4464}, }
2009
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Dörner, C., Draxler, S., Pipek, V. & Wulf, V. (2009)End Users at the Bazaar: Designing Next-Generation Enterprise Resource Planning Systems
IN IEEE Software, Vol. 26, Pages: 45–51 doi:10.1109/MS.2009.127
[BibTeX] [Download PDF]@article{dorner_end_2009, title = {End {Users} at the {Bazaar}: {Designing} {Next}-{Generation} {Enterprise} {Resource} {Planning} {Systems}}, volume = {26}, url = {http://dx.doi.org/10.1109/MS.2009.127}, doi = {10.1109/MS.2009.127}, number = {5}, journal = {IEEE Software}, author = {Dörner, Christian and Draxler, Sebastian and Pipek, Volkmar and Wulf, Volker}, month = sep, year = {2009}, keywords = {CSCW, PRAXLABS, A-Paper, EUDISMES, software engineering, business, domain-specific architectures, graphical user interfaces, visual programming, workflow management}, pages = {45--51}, } -
Reuter, C., Pipek, V., Mueller, C. & Müller, C. (2009)Avoiding crisis in communication: a computer-supported training approach for emergency management
IN International Journal of Emergency Management (IJEM), Vol. 6, Pages: 356–368
[BibTeX] [Abstract] [Download PDF]Crisis management requires stakeholders not only to show strategic, organisational preparedness for crisis events (e.g., by systematising and professionalising coping with work), but also to develop skills in dealing with unanticipated events and other stakeholders involved in the same crisis. They should not only rely on established information flows and behaviour patterns, but also be able to deal with situational aspects. This usually involves communication work within and between organisations involved in crisis management. We describe the practice of the crisis communication training of a German Electricity Provider (GEP) and the prototype we developed, implemented and evaluated. The collaborative training tool targets not only the local practice, but also interorganisational training that will allow improving the mutual understanding of communication practices and meeting the information needs of other stakeholders.
@article{reuter_avoiding_2009, title = {Avoiding crisis in communication: a computer-supported training approach for emergency management}, volume = {6}, url = {https://www.wineme.uni-siegen.de/paper/2009/reuterpipekmueller_avoidingcrisisincommunication_intjournem_2009.pdf http://www.inderscience.com/search/index.php?action=record&rec_id=31571}, abstract = {Crisis management requires stakeholders not only to show strategic, organisational preparedness for crisis events (e.g., by systematising and professionalising coping with work), but also to develop skills in dealing with unanticipated events and other stakeholders involved in the same crisis. They should not only rely on established information flows and behaviour patterns, but also be able to deal with situational aspects. This usually involves communication work within and between organisations involved in crisis management. We describe the practice of the crisis communication training of a German Electricity Provider (GEP) and the prototype we developed, implemented and evaluated. The collaborative training tool targets not only the local practice, but also interorganisational training that will allow improving the mutual understanding of communication practices and meeting the information needs of other stakeholders.}, number = {3-4}, journal = {International Journal of Emergency Management (IJEM)}, author = {Reuter, Christian and Pipek, Volkmar and Mueller, Claudia and Müller, Claudia}, year = {2009}, keywords = {collaborative training, computer-supported collaborative learning, computer-supported cooperative work, crisis, crisis communication, crisis communications, crisis management, crisis management systems, crisis training, cscl, cscw, CSCW, electricity provider, electricity providers, emergency management, Germany, HCI, interorganisational training., management systems, RWE, italg}, pages = {356--368}, } -
Pipek, V., Rosson, M., de Ruyter, B. & Wulf, V. (2009)Proceedings of the Second International Symposium on End User Development (IS-EUD 2009)
, Heidelberg, Publisher: Springer
[BibTeX]@book{pipek_proceedings_2009, address = {Heidelberg}, title = {Proceedings of the {Second} {International} {Symposium} on {End} {User} {Development} ({IS}-{EUD} 2009)}, publisher = {Springer}, author = {Pipek, Volkmar and Rosson, Mary-Beth and de Ruyter, Boris and Wulf, Volker}, year = {2009}, keywords = {CSCW}, } -
Pipek, V. & Wulf, V. (2009)Infrastructuring: Towards an Integrated Perspetive on the Design and Use of Information Technology
IN Journal of the Association of Information System (JAIS), Vol. 10, Pages: 306–332
[BibTeX] [Download PDF]@article{pipek_infrastructuring_2009, title = {Infrastructuring: {Towards} an {Integrated} {Perspetive} on the {Design} and {Use} of {Information} {Technology}}, volume = {10}, url = {http://www.wineme.uni-siegen.de/paper/2009/pipek_wulf_jais_infrastructuring_2009.pdf}, number = {5}, journal = {Journal of the Association of Information System (JAIS)}, author = {Pipek, Volkmar and Wulf, Volker}, year = {2009}, keywords = {CSCW, A-Paper}, pages = {306--332}, } -
Reuter, C. & Pipek, V. (2009)Krisenkommunikation trainieren: Ein webgestützter Ansatz
Mensch & Computer 2009: Grenzenlos frei?. Berlin, Germany, Publisher: Oldenbourg-Verlag, Pages: 93–102
[BibTeX] [Abstract] [Download PDF]Krisenmanagement fordert neben strategischer und organisationaler Vorbereitung auf die Bewältigungs- und Wiederherstellungsarbeit, auch Fähigkeiten, mit unvorhersehbaren Ereignissen und anderen Stakeholdern, die in die gleiche Krise involviert sind, umzugehen. Hier kann man sich nicht ausschließlich auf etablierte Informationsflüsse und Verhaltensmuster verlassen, sondern muss sich auch spontan-situativen Einflüssen stellen. Die für die Kommunikationsarbeit in und zwischen den involvierten Organisationen notwendigen Fähigkeiten müssen trainiert werden. Wir beschreiben die aktuelle Praxis des Krisenkommunikations-Trainings eines Energieversorgungsunternehmens (EVU) sowie den Prototypen zu dessen Unterstützung, den wir entwickelt, implementiert und evaluiert haben. Unser Trainingswerkzeug zielt nicht nur auf die lokale Praxis, sondern auch interorganisationale Trainings, was die Verbesserung eines gemeinsamen Verständnisses sowie der Informationsbedarfe anderer beinhaltet.
@inproceedings{reuter_krisenkommunikation_2009, address = {Berlin, Germany}, title = {Krisenkommunikation trainieren: {Ein} webgestützter {Ansatz}}, url = {http://www.peasec.de/paper/2009/2009_ReuterPipek_KrisenkommunikationTrainieren_MenschComputer.pdf https://www.wineme.uni-siegen.de/paper/2009/reuterpipek_krisenkommunikationtrainieren_menschundcomputer_2009.pdf}, abstract = {Krisenmanagement fordert neben strategischer und organisationaler Vorbereitung auf die Bewältigungs- und Wiederherstellungsarbeit, auch Fähigkeiten, mit unvorhersehbaren Ereignissen und anderen Stakeholdern, die in die gleiche Krise involviert sind, umzugehen. Hier kann man sich nicht ausschließlich auf etablierte Informationsflüsse und Verhaltensmuster verlassen, sondern muss sich auch spontan-situativen Einflüssen stellen. Die für die Kommunikationsarbeit in und zwischen den involvierten Organisationen notwendigen Fähigkeiten müssen trainiert werden. Wir beschreiben die aktuelle Praxis des Krisenkommunikations-Trainings eines Energieversorgungsunternehmens (EVU) sowie den Prototypen zu dessen Unterstützung, den wir entwickelt, implementiert und evaluiert haben. Unser Trainingswerkzeug zielt nicht nur auf die lokale Praxis, sondern auch interorganisationale Trainings, was die Verbesserung eines gemeinsamen Verständnisses sowie der Informationsbedarfe anderer beinhaltet.}, booktitle = {Mensch \& {Computer} 2009: {Grenzenlos} frei?}, publisher = {Oldenbourg-Verlag}, author = {Reuter, Christian and Pipek, Volkmar}, editor = {Wandke, Hartmut and Kain, Saskia and Struve, Doreen}, year = {2009}, keywords = {CSCW, HCI, RWE, PRAXLABS}, pages = {93--102}, } -
Reuter, C., Pipek, V., Mueller, C. & Müller, C. (2009)Computer Supported Collaborative Training in Crisis Communication Management
Proceedings of the Information Systems for Crisis Response and Management (ISCRAM). Gothenburg, Sweden, Publisher: ISCRAM
[BibTeX] [Abstract] [Download PDF]Crisis management requires stakeholders to not only show strategic, organisational preparedness for crisis events (e.g. by systematising and professionalizing coping work), but also to develop skills to deal with unanticipated events and other stakeholders involved in the same crisis. They should not only rely on established information flows and behaviour patterns, but should be able to deal with situational aspects. This usually involves communication work within and between organisations involved in crisis management. We describe the practice of the crisis communication training of a German electricity provider and the prototype we developed, implemented and evaluated. The collaborative training tool targets not only the local practice, but aims at inter-organisational trainings that would also allow improving the mutual understanding for communication practices and information needs of other stakeholders.
@inproceedings{reuter_computer_2009, address = {Gothenburg, Sweden}, title = {Computer {Supported} {Collaborative} {Training} in {Crisis} {Communication} {Management}}, url = {https://www.wineme.uni-siegen.de/paper/2009/reuterpipekmueller_computersupportedcollaborativetraining_iscram2009.pdf http://www.peasec.de/paper/2009/2009_ReuterPipekMueller_ComputerSupportedCollaborativeTraining_ISCRAM.pdf}, abstract = {Crisis management requires stakeholders to not only show strategic, organisational preparedness for crisis events (e.g. by systematising and professionalizing coping work), but also to develop skills to deal with unanticipated events and other stakeholders involved in the same crisis. They should not only rely on established information flows and behaviour patterns, but should be able to deal with situational aspects. This usually involves communication work within and between organisations involved in crisis management. We describe the practice of the crisis communication training of a German electricity provider and the prototype we developed, implemented and evaluated. The collaborative training tool targets not only the local practice, but aims at inter-organisational trainings that would also allow improving the mutual understanding for communication practices and information needs of other stakeholders.}, booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})}, publisher = {ISCRAM}, author = {Reuter, Christian and Pipek, Volkmar and Mueller, Claudia and Müller, Claudia}, editor = {Landgren, Jonas and Jul, S}, year = {2009}, keywords = {crisis management, crisis training, CSCW, HCI, RWE, PRAXLABS, computer supported collaborative learning, italg}, } -
Pipek, V. & Wulf, V. (2009)Infrastructuring: Toward an Integrated Perspective on the Design and Use of Information Technology
IN Journal of the Association for Information Systems (JAIS), Vol. 10
[BibTeX] [Download PDF]@article{pipek_infrastructuring_2009-1, title = {Infrastructuring: {Toward} an {Integrated} {Perspective} on the {Design} and {Use} of {Information} {Technology}}, volume = {10}, url = {http://aisel.aisnet.org/jais/vol10/iss5/1}, number = {5}, journal = {Journal of the Association for Information Systems (JAIS)}, author = {Pipek, Volkmar and Wulf, Volker}, year = {2009}, keywords = {CSCW, A-Paper}, } -
Grimm, R., Helbach, J., Mambrey, P. & Pipek, V. (2009)Vorwort der Workshop-Leitung
Informatik 2009: Im Focus das Leben, Beiträge der 39. Jahrestagung der Gesellschaft für Informatik e.V. (GI), 28.9.-2.10.2009, Lübeck, Deutschland, Proceedings., Publisher: GI, Pages: 200–201
[BibTeX] [Download PDF]@inproceedings{grimm_vorwort_2009, series = {{LNI}}, title = {Vorwort der {Workshop}-{Leitung}}, volume = {154}, isbn = {978-3-88579-248-2}, url = {http://subs.emis.de/LNI/Proceedings/Proceedings154/P-154.pdf}, booktitle = {Informatik 2009: {Im} {Focus} das {Leben}, {Beiträge} der 39. {Jahrestagung} der {Gesellschaft} für {Informatik} e.{V}. ({GI}), 28.9.-2.10.2009, {Lübeck}, {Deutschland}, {Proceedings}}, publisher = {GI}, author = {Grimm, Rüdiger and Helbach, Jörg and Mambrey, Peter and Pipek, Volkmar}, editor = {Fischer, Stefan and Maehle, Erik and Reischuk, Rüdiger}, year = {2009}, keywords = {CSCW}, pages = {200--201}, } -
Pipek, V. & Wulf, V. (2009)Infrastructuring: Towards an Integrated Perspective on the Design and Use of Information Technology
IN Journal of the Association of Information System (JAIS), Vol. 10, Pages: 306–332
[BibTeX] [Download PDF]@article{pipek_infrastructuring_2009-2, title = {Infrastructuring: {Towards} an {Integrated} {Perspective} on the {Design} and {Use} of {Information} {Technology}}, volume = {10}, url = {https://www.wineme.uni-siegen.de/paper/2009/pipek_wulf_jais_infrastructuring_2009.pdf}, number = {5}, journal = {Journal of the Association of Information System (JAIS)}, author = {Pipek, Volkmar and Wulf, Volker}, year = {2009}, keywords = {CSCW, MdK, CONTici}, pages = {306--332}, } -
Stevens, G., Pipek, V. & Wulf, V. (2009)Appropriation Infrastructure: Supporting the Design of Usages
End-User Development – 2nd International Symposium, IS-EUD 2009, Siegen, Germany, March 2-4, 2009. Proceedings., Publisher: Springer, Pages: 50–69 doi:10.1007/978-3-642-00427-8_4
[BibTeX] [Download PDF]@inproceedings{stevens_appropriation_2009, series = {Lecture {Notes} in {Computer} {Science}}, title = {Appropriation {Infrastructure}: {Supporting} the {Design} of {Usages}}, volume = {5435}, isbn = {978-3-642-00425-4}, url = {http://dx.doi.org/10.1007/978-3-642-00427-8_4 http://link.springer.com/chapter/10.1007/978-3-642-00427-8_4}, doi = {10.1007/978-3-642-00427-8_4}, booktitle = {End-{User} {Development} - 2nd {International} {Symposium}, {IS}-{EUD} 2009, {Siegen}, {Germany}, {March} 2-4, 2009. {Proceedings}}, publisher = {Springer}, author = {Stevens, Gunnar and Pipek, Volkmar and Wulf, Volker}, editor = {Pipek, Volkmar and Rosson, Mary Beth and de Ruyter, Boris E R and Wulf, Volker}, year = {2009}, keywords = {CSCW, DBL, CONTici}, pages = {50--69}, } -
Müller, C. & Pipek, V. (2009)Socio-spatial implications of converging physical and digital infrastructures for crisis management: Ethnography of two service technician working environments of a power provider company
Proceeding of the 6th International ISCRAM Conference. Gothenburg, Sweden
[BibTeX]@inproceedings{muller_socio-spatial_2009, address = {Gothenburg, Sweden}, title = {Socio-spatial implications of converging physical and digital infrastructures for crisis management: {Ethnography} of two service technician working environments of a power provider company}, booktitle = {Proceeding of the 6th {International} {ISCRAM} {Conference}}, author = {Müller, Claudia and Pipek, Volkmar}, year = {2009}, keywords = {CSCW, italg}, } -
Reuter, C., Pipek, V. & Müller, C. (2009)Avoiding crisis in communication: a computer-supported training approach for emergency management
IN International Journal of Emergency Management (IJEM), Vol. 6, Pages: 356–368
[BibTeX] [Abstract] [Download PDF]Crisis management requires stakeholders not only to show strategic, organisational preparedness for crisis events (e.g., by systematising and professionalising coping with work), but also to develop skills in dealing with unanticipated events and other stakeholders involved in the same crisis. They should not only rely on established information flows and behaviour patterns, but also be able to deal with situational aspects. This usually involves communication work within and between organisations involved in crisis management. We describe the practice of the crisis communication training of a German Electricity Provider (GEP) and the prototype we developed, implemented and evaluated. The collaborative training tool targets not only the local practice, but also interorganisational training that will allow improving the mutual understanding of communication practices and meeting the information needs of other stakeholders.
@article{reuter_avoiding_2009-1, title = {Avoiding crisis in communication: a computer-supported training approach for emergency management}, volume = {6}, url = {https://www.wineme.uni-siegen.de/paper/2009/reuterpipekmueller_avoidingcrisisincommunication_intjournem_2009.pdf http://www.inderscience.com/search/index.php?action=record&rec_id=31571}, abstract = {Crisis management requires stakeholders not only to show strategic, organisational preparedness for crisis events (e.g., by systematising and professionalising coping with work), but also to develop skills in dealing with unanticipated events and other stakeholders involved in the same crisis. They should not only rely on established information flows and behaviour patterns, but also be able to deal with situational aspects. This usually involves communication work within and between organisations involved in crisis management. We describe the practice of the crisis communication training of a German Electricity Provider (GEP) and the prototype we developed, implemented and evaluated. The collaborative training tool targets not only the local practice, but also interorganisational training that will allow improving the mutual understanding of communication practices and meeting the information needs of other stakeholders.}, number = {3-4}, journal = {International Journal of Emergency Management (IJEM)}, author = {Reuter, Christian and Pipek, Volkmar and Müller, Claudia}, year = {2009}, keywords = {collaborative training, computer-supported collaborative learning, computer-supported cooperative work, crisis, crisis communication, crisis communications, crisis management, crisis management systems, crisis training, cscl, cscw, CSCW, electricity provider, electricity providers, emergency management, Germany, interorganisational training., management systems, RWE, italg}, pages = {356--368}, } -
Reuter, C., Pipek, V. & Müller, C. (2009)Computer Supported Collaborative Training in Crisis Communication Management
Proceedings of the Information Systems for Crisis Response and Management (ISCRAM). Gothenburg, Sweden
[BibTeX] [Abstract] [Download PDF]Crisis management requires stakeholders to not only show strategic, organisational preparedness for crisis events (e.g. by systematising and professionalizing coping work), but also to develop skills to deal with unanticipated events and other stakeholders involved in the same crisis. They should not only rely on established information flows and behaviour patterns, but should be able to deal with situational aspects. This usually involves communication work within and between organisations involved in crisis management. We describe the practice of the crisis communication training of a German electricity provider and the prototype we developed, implemented and evaluated. The collaborative training tool targets not only the local practice, but aims at inter-organisational trainings that would also allow improving the mutual understanding for communication practices and information needs of other stakeholders.
@inproceedings{reuter_computer_2009-1, address = {Gothenburg, Sweden}, title = {Computer {Supported} {Collaborative} {Training} in {Crisis} {Communication} {Management}}, url = {https://www.wineme.uni-siegen.de/paper/2009/reuterpipekmueller_computersupportedcollaborativetraining_iscram2009.pdf}, abstract = {Crisis management requires stakeholders to not only show strategic, organisational preparedness for crisis events (e.g. by systematising and professionalizing coping work), but also to develop skills to deal with unanticipated events and other stakeholders involved in the same crisis. They should not only rely on established information flows and behaviour patterns, but should be able to deal with situational aspects. This usually involves communication work within and between organisations involved in crisis management. We describe the practice of the crisis communication training of a German electricity provider and the prototype we developed, implemented and evaluated. The collaborative training tool targets not only the local practice, but aims at inter-organisational trainings that would also allow improving the mutual understanding for communication practices and information needs of other stakeholders.}, booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})}, author = {Reuter, Christian and Pipek, Volkmar and Müller, Claudia}, editor = {Landgren, Jonas and Jul, S}, year = {2009}, keywords = {crisis management, crisis training, CSCW, RWE, PRAXLABS, computer supported collaborative learning, italg}, }
2008
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Dörner, C., Pipek, V., Weber, M. & Wulf, V. (2008)End-user Development: New Challenges for Service Oriented Architectures
Proceedings of the 4th International Workshop on End-user Software Engineering. New York, NY, USA, Publisher: ACM, Pages: 71–75 doi:10.1145/1370847.1370863
[BibTeX] [Download PDF]@inproceedings{dorner_end-user_2008, address = {New York, NY, USA}, series = {{WEUSE} '08}, title = {End-user {Development}: {New} {Challenges} for {Service} {Oriented} {Architectures}}, isbn = {978-1-60558-034-0}, url = {http://doi.acm.org/10.1145/1370847.1370863 http://www.cs.cmu.edu/ cdoerner/publications/weuse016-doerner.pdf}, doi = {10.1145/1370847.1370863}, booktitle = {Proceedings of the 4th {International} {Workshop} on {End}-user {Software} {Engineering}}, publisher = {ACM}, author = {Dörner, Christian and Pipek, Volkmar and Weber, Moritz and Wulf, Volker}, year = {2008}, keywords = {CSCW, EUDISMES, challenges, CONTici, end user development, requirements, service oriented architectures}, pages = {71--75}, } -
Pipek, V., Stevens, G., Müller, C., Veith, M. & Draxler, S. (2008)Towards an Appropriation Infrastructure: Supporting User Creativity in IT Adoption
Proceedings of the European Conference on Information Systems (ECIS). Galway, Ireland, Pages: 1165–1177
[BibTeX] [Download PDF]@inproceedings{pipek_towards_2008, address = {Galway, Ireland}, title = {Towards an {Appropriation} {Infrastructure}: {Supporting} {User} {Creativity} in {IT} {Adoption}}, url = {http://is2.lse.ac.uk/asp/aspecis/20080099.pdf}, booktitle = {Proceedings of the {European} {Conference} on {Information} {Systems} ({ECIS})}, author = {Pipek, Volkmar and Stevens, Gunnar and Müller, Claudia and Veith, Michael and Draxler, Sebastian}, editor = {Golden, Willie and Acton, Thomas and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, year = {2008}, keywords = {CSCW}, pages = {1165--1177}, } -
Wulf, V., Pipek, V. & Won, M. (2008)Component-based Tailorability: Towards Highly Flexible Software Applications
IN Int. Journal on Human-Computer Studies (IJHCS), Vol. 66, Pages: 1–22
[BibTeX] [Download PDF]@article{wulf_component-based_2008, title = {Component-based {Tailorability}: {Towards} {Highly} {Flexible} {Software} {Applications}}, volume = {66}, url = {https://www.wineme.uni-siegen.de/paper/2013/wulfetal2008_compbastailor_ijhcs.pdf}, number = {1}, journal = {Int. Journal on Human-Computer Studies (IJHCS)}, author = {Wulf, Volker and Pipek, Volkmar and Won, Markus}, year = {2008}, keywords = {CSCW, A-Paper, CONTici}, pages = {1--22}, } -
Barth, T. & Pipek, V. (2008)Workshop der Nachwuchswissenschaftler/innen
IN Wirtschaftsinformatik, Vol. 50, Pages: 256 doi:10.1365/s11576-008-0054-9
[BibTeX] [Download PDF]@article{barth_workshop_2008, title = {Workshop der {Nachwuchswissenschaftler}/innen}, volume = {50}, url = {http://dx.doi.org/10.1365/s11576-008-0054-9}, doi = {10.1365/s11576-008-0054-9}, number = {3}, journal = {Wirtschaftsinformatik}, author = {Barth, Thomas and Pipek, Volkmar}, year = {2008}, keywords = {CSCW}, pages = {256}, } -
Lukosch, S. & Pipek, V. (2008)Use in Context: Zwischen Adaptivität und Anpassbarkeit in kontextbasierten Interaktionen
Workshop auf der GI Jahrestagung – Informatik.
[BibTeX]@inproceedings{lukosch_use_2008, title = {Use in {Context}: {Zwischen} {Adaptivität} und {Anpassbarkeit} in kontextbasierten {Interaktionen}}, booktitle = {Workshop auf der {GI} {Jahrestagung} – {Informatik}}, author = {Lukosch, Stephan and Pipek, Volkmar}, year = {2008}, keywords = {CSCW, CONTici}, } -
Lukosch, S. & Pipek, V. (2008)Use In Context: Between adaptivity and adaptation in context-based interactions
INFORMATIK 2008, Beherrschbare Systeme – dank Informatik, Band 2, Beiträge der 38. Jahrestagung der Gesellschaft für Informatik e.V. (GI), 8. – 13. September, in München, Deutschland., Publisher: GI, Pages: 781–782
[BibTeX] [Download PDF]@inproceedings{lukosch_use_2008-1, series = {{LNI}}, title = {Use {In} {Context}: {Between} adaptivity and adaptation in context-based interactions}, volume = {134}, isbn = {978-3-88579-228-4}, url = {http://subs.emis.de/LNI/Proceedings/Proceedings134/article2182.html}, booktitle = {{INFORMATIK} 2008, {Beherrschbare} {Systeme} - dank {Informatik}, {Band} 2, {Beiträge} der 38. {Jahrestagung} der {Gesellschaft} für {Informatik} e.{V}. ({GI}), 8. - 13. {September}, in {München}, {Deutschland}}, publisher = {GI}, author = {Lukosch, Stephan and Pipek, Volkmar}, editor = {Hegering, Heinz-Gerd and Lehmann, Axel and Ohlbach, Hans Jürgen and Scheideler, Christian}, year = {2008}, keywords = {CSCW}, pages = {781--782}, } -
Hess, J., Küstermann, G. & Pipek, V. (2008)p(ersonal)Remote – ein individuell gestaltbares Fernbedienungskonzept
Mensch & Computer: Tagungsband., Publisher: Oldenbourg Verlag, Pages: 167–176
[BibTeX] [Download PDF]@inproceedings{hess_personalremote_2008, title = {p(ersonal){Remote} - ein individuell gestaltbares {Fernbedienungskonzept}}, isbn = {978-3-486-58900-9}, url = {http://dl.mensch-und-computer.de/handle/123456789/50}, booktitle = {Mensch \& {Computer}: {Tagungsband}}, publisher = {Oldenbourg Verlag}, author = {Hess, Jan and Küstermann, Guy and Pipek, Volkmar}, editor = {Herczeg, Michael and Kindsmüller, Martin Christof}, year = {2008}, keywords = {CSCW, EUDISMES}, pages = {167--176}, } -
Hess, J., Offenberg, S. & Pipek, V. (2008)Community driven development as participation?: involving user communities in a software design process
Proceedings of the Tenth Conference on Participatory Design, PDC 2008, Bloomington, Indiana, USA, October 1-4, 2008., Publisher: ACM, Pages: 31–40 doi:10.1145/1795234.1795240
[BibTeX] [Download PDF]@inproceedings{hess_community_2008, title = {Community driven development as participation?: involving user communities in a software design process}, isbn = {978-0-9818561-0-0}, url = {http://doi.acm.org/10.1145/1795234.1795240}, doi = {10.1145/1795234.1795240}, booktitle = {Proceedings of the {Tenth} {Conference} on {Participatory} {Design}, {PDC} 2008, {Bloomington}, {Indiana}, {USA}, {October} 1-4, 2008}, publisher = {ACM}, author = {Hess, Jan and Offenberg, Sinja and Pipek, Volkmar}, editor = {Hakken, David and Simonsen, Jesper and Roberston, Toni}, year = {2008}, keywords = {CSCW, EUDISMES}, pages = {31--40}, } -
Dörner, C., Hess, J., Pipek, V., Hess, J. & Pipek, V. (2008)Fostering user-developer collaboration with infrastructure probes
Proceedings of the 2008 International Workshop on Cooperative and Human Aspects of Software Engineering, \CHASE\ 2008, Leipzig, Germany, Tuesday, May 13, 2008., Publisher: ACM, Pages: 44–48 doi:10.1145/1370114.1370126
[BibTeX] [Download PDF]@inproceedings{dorner_fostering_2008, title = {Fostering user-developer collaboration with infrastructure probes}, isbn = {978-1-60558-039-5}, url = {http://doi.acm.org/10.1145/1370114.1370126}, doi = {10.1145/1370114.1370126}, booktitle = {Proceedings of the 2008 {International} {Workshop} on {Cooperative} and {Human} {Aspects} of {Software} {Engineering}, \{{CHASE}\} 2008, {Leipzig}, {Germany}, {Tuesday}, {May} 13, 2008}, publisher = {ACM}, author = {Dörner, Christian and Hess, Jan and Pipek, Volkmar and Hess, Jan and Pipek, Volkmar}, editor = {Cheng, Li-Te and Sillito, Jonathan and Storey, Margaret-Anne D and Tessem, Bjørnar and Venolia, Gina and de Souza, Cleidson R B and Dittrich, Yvonne and John, Michael and Hazzan, Orit and Maurer, Frank and Sharp, Helen and Singer, Janice and Sim, Susan Elliott}, year = {2008}, keywords = {CSCW, CONTici}, pages = {44--48}, } -
Betz, M., Ley, B., Pipek, V. & Wulf, V. (2008)Folksonomies for real things – Tagging objects with RFID as a source for context-awareness
INFORMATIK 2008, Beherrschbare Systeme – dank Informatik, Band 2, Beiträge der 38. Jahrestagung der Gesellschaft für Informatik e.V. (GI), 8. – 13. September, in München, Deutschland., Publisher: GI, Pages: 789–795
[BibTeX] [Download PDF]@inproceedings{betz_folksonomies_2008, series = {{LNI}}, title = {Folksonomies for real things - {Tagging} objects with {RFID} as a source for context-awareness}, volume = {134}, isbn = {978-3-88579-228-4}, url = {http://subs.emis.de/LNI/Proceedings/Proceedings134/article2184.html}, booktitle = {{INFORMATIK} 2008, {Beherrschbare} {Systeme} - dank {Informatik}, {Band} 2, {Beiträge} der 38. {Jahrestagung} der {Gesellschaft} für {Informatik} e.{V}. ({GI}), 8. - 13. {September}, in {München}, {Deutschland}}, publisher = {GI}, author = {Betz, Matthias and Ley, Benedikt and Pipek, Volkmar and Wulf, Volker}, editor = {Hegering, Heinz-Gerd and Lehmann, Axel and Ohlbach, Hans Jürgen and Scheideler, Christian}, year = {2008}, keywords = {CSCW, CONTici}, pages = {789--795}, } -
Grimm, R., Helbach, J., Mambrey, P. & Pipek, V. (2008)Elektronische Wahlen, elektronische Teilhabe, Societyware – Beherrschbare Systeme? Wünschenswerte Systeme?
INFORMATIK 2008, Beherrschbare Systeme – dank Informatik, Band 1, Beiträge der 38. Jahrestagung der Gesellschaft für Informatik e.V. (GI), 8. – 13. September, in München, Deutschland., Publisher: GI, Pages: 403–404
[BibTeX] [Download PDF]@inproceedings{grimm_elektronische_2008, series = {{LNI}}, title = {Elektronische {Wahlen}, elektronische {Teilhabe}, {Societyware} - {Beherrschbare} {Systeme}? {Wünschenswerte} {Systeme}?}, volume = {133}, isbn = {978-3-88579-227-7}, url = {http://subs.emis.de/LNI/Proceedings/Proceedings133/article5187.html}, booktitle = {{INFORMATIK} 2008, {Beherrschbare} {Systeme} - dank {Informatik}, {Band} 1, {Beiträge} der 38. {Jahrestagung} der {Gesellschaft} für {Informatik} e.{V}. ({GI}), 8. - 13. {September}, in {München}, {Deutschland}}, publisher = {GI}, author = {Grimm, Rüdiger and Helbach, Jörg and Mambrey, Peter and Pipek, Volkmar}, editor = {Hegering, Heinz-Gerd and Lehmann, Axel and Ohlbach, Hans Jürgen and Scheideler, Christian}, year = {2008}, keywords = {CSCW}, pages = {403--404}, } -
Hess, J., Küstermann, G. & Pipek, V. (2008)Premote: a user customizable remote control
Extended Abstracts Proceedings of the 2008 Conference on Human Factors in Computing Systems, CHI 2008, Florence, Italy, April 5-10, 2008., Publisher: ACM, Pages: 3279–3284 doi:10.1145/1358628.1358844
[BibTeX] [Download PDF]@inproceedings{hess_premote_2008, title = {Premote: a user customizable remote control}, url = {http://doi.acm.org/10.1145/1358628.1358844}, doi = {10.1145/1358628.1358844}, booktitle = {Extended {Abstracts} {Proceedings} of the 2008 {Conference} on {Human} {Factors} in {Computing} {Systems}, {CHI} 2008, {Florence}, {Italy}, {April} 5-10, 2008}, publisher = {ACM}, author = {Hess, Jan and Küstermann, Guy and Pipek, Volkmar}, editor = {Czerwinski, Mary and Lund, Arnold M and Tan, Desney S}, year = {2008}, keywords = {CSCW, EUDISMES, a-paper}, pages = {3279--3284}, } -
Borggräfe, B., Dörner, C., Hess, J. & Pipek, V. (2008)Drawing Services: Towards a Paper-based Interface for End-user Service Orchestration
Proceedings of the 4th International Workshop on End-user Software Engineering. New York, NY, USA, Publisher: ACM, Pages: 66–70 doi:10.1145/1370847.1370862
[BibTeX] [Download PDF]@inproceedings{borggrafe_drawing_2008, address = {New York, NY, USA}, series = {{WEUSE} '08}, title = {Drawing {Services}: {Towards} a {Paper}-based {Interface} for {End}-user {Service} {Orchestration}}, isbn = {978-1-60558-034-0}, url = {http://doi.acm.org/10.1145/1370847.1370862}, doi = {10.1145/1370847.1370862}, booktitle = {Proceedings of the 4th {International} {Workshop} on {End}-user {Software} {Engineering}}, publisher = {ACM}, author = {Borggräfe, Björn and Dörner, Christian and Hess, Jan and Pipek, Volkmar}, year = {2008}, keywords = {CSCW, EUDISMES, CONTici, end-user development, service orchestration, haptic interfaces, paper-based interfaces, service-oriented architectures}, pages = {66--70}, }
2007
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Stevens, G., Wulf, V. & Pipek, V. (2007)Infrastrukturen zur Aneignungsunterstützung – Ein Konzept zur Integration von produkt- und prozessorientierter Flexibilisierung
eOrganisation: Service-, Prozess-, Market-Engineering: 8. Internationale Tagung Wirtschaftsinformatik – Band 1, WI 2007, Karlsruhe, Germany, February 28 – March 2, 2007., Publisher: Universitaetsverlag Karlsruhe, Pages: 823–840
[BibTeX] [Download PDF]@inproceedings{stevens_infrastrukturen_2007, title = {Infrastrukturen zur {Aneignungsunterstützung} - {Ein} {Konzept} zur {Integration} von produkt- und prozessorientierter {Flexibilisierung}}, isbn = {978-3-86644-094-4}, url = {http://aisel.aisnet.org/wi2007/49}, booktitle = {{eOrganisation}: {Service}-, {Prozess}-, {Market}-{Engineering}: 8. {Internationale} {Tagung} {Wirtschaftsinformatik} - {Band} 1, {WI} 2007, {Karlsruhe}, {Germany}, {February} 28 - {March} 2, 2007}, publisher = {Universitaetsverlag Karlsruhe}, author = {Stevens, Gunnar and Wulf, Volker and Pipek, Volkmar}, editor = {Oberweis, Andreas and Weinhardt, Christof and Gimpel, Henner and Koschmider, Agnes and Pankratius, Victor and Schnizler, Björn}, year = {2007}, keywords = {CSCW, A-Paper}, pages = {823--840}, } -
Dörner, C., Pipek, V. & Won, M. (2007)Supporting expertise awareness: finding out what others know
Proceedings of the 1st ACM Symposium on Computer Human Interaction for Management of Information Technology, CHIMIT 2007. Cambridge, Massachusetts, Publisher: ACM, Pages: 9 doi:10.1145/1234772.1234784
[BibTeX] [Download PDF]@inproceedings{dorner_supporting_2007, address = {Cambridge, Massachusetts}, title = {Supporting expertise awareness: finding out what others know}, url = {http://doi.acm.org/10.1145/1234772.1234784}, doi = {10.1145/1234772.1234784}, booktitle = {Proceedings of the 1st {ACM} {Symposium} on {Computer} {Human} {Interaction} for {Management} of {Information} {Technology}, {CHIMIT} 2007}, publisher = {ACM}, author = {Dörner, Christian and Pipek, Volkmar and Won, Markus}, editor = {Kandogan, Eser and Jones, Patricia M}, year = {2007}, keywords = {CSCW, EUDISMES}, pages = {9}, } -
Betz, M., Huq, M., Pipek, V., Rohde, M., Stevens, G., Englert, R. & Wulf, V. (2007)An Architecture for Adaptive and Adaptable Mobile Applications for Physically Handicapped People
Universal Access in Human Computer Interaction. Coping with Diversity, 4th International Conference on Universal Access in Human-Computer Interaction, UAHCI 2007, Held as Part of HCI International 2007, Beijing, China, July 22-27, 2007, Proceedings, P., Publisher: Springer, Pages: 335–344 doi:10.1007/978-3-540-73279-2_37
[BibTeX] [Download PDF]@inproceedings{betz_architecture_2007-1, series = {Lecture {Notes} in {Computer} {Science}}, title = {An {Architecture} for {Adaptive} and {Adaptable} {Mobile} {Applications} for {Physically} {Handicapped} {People}}, volume = {4554}, isbn = {978-3-540-73278-5}, url = {http://dx.doi.org/10.1007/978-3-540-73279-2_37}, doi = {10.1007/978-3-540-73279-2_37}, booktitle = {Universal {Access} in {Human} {Computer} {Interaction}. {Coping} with {Diversity}, 4th {International} {Conference} on {Universal} {Access} in {Human}-{Computer} {Interaction}, {UAHCI} 2007, {Held} as {Part} of {HCI} {International} 2007, {Beijing}, {China}, {July} 22-27, 2007, {Proceedings}, {P}}, publisher = {Springer}, author = {Betz, Matthias and Huq, Mahmudul and Pipek, Volkmar and Rohde, Markus and Stevens, Gunnar and Englert, Roman and Wulf, Volker}, editor = {Stephanidis, Constantine}, year = {2007}, keywords = {CSCW}, pages = {335--344}, } -
Dörner, C., Hess, J. & Pipek, V. (2007)Improving Information Systems by End User Development: A Case Study
Proceedings of the Fifteenth European Conference on Information Systems, ECIS 2007, St. Gallen, Switzerland, 2007., Publisher: University of St. Gallen, Pages: 783–794
[BibTeX] [Download PDF]@inproceedings{dorner_improving_2007, title = {Improving {Information} {Systems} by {End} {User} {Development}: {A} {Case} {Study}}, url = {http://is2.lse.ac.uk/asp/aspecis/20070043.pdf}, booktitle = {Proceedings of the {Fifteenth} {European} {Conference} on {Information} {Systems}, {ECIS} 2007, {St}. {Gallen}, {Switzerland}, 2007}, publisher = {University of St. Gallen}, author = {Dörner, Christian and Hess, Jan and Pipek, Volkmar}, editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, year = {2007}, keywords = {CSCW, EUDISMES}, pages = {783--794}, } -
Johri, A., Pipek, V., Wulf, V. & Veith, M. (2007)Bridging artifacts and actors: supporting knowledge and expertise sharing work practices through technology
Proceedings of the 1st ACM Symposium on Computer Human Interaction for Management of Information Technology, CHIMIT 2007. Cambridge, Massachusetts, Publisher: ACM, Pages: 4 doi:10.1145/1234772.1234792
[BibTeX] [Download PDF]@inproceedings{johri_bridging_2007, address = {Cambridge, Massachusetts}, title = {Bridging artifacts and actors: supporting knowledge and expertise sharing work practices through technology}, url = {http://doi.acm.org/10.1145/1234772.1234792}, doi = {10.1145/1234772.1234792}, booktitle = {Proceedings of the 1st {ACM} {Symposium} on {Computer} {Human} {Interaction} for {Management} of {Information} {Technology}, {CHIMIT} 2007}, publisher = {ACM}, author = {Johri, Aditya and Pipek, Volkmar and Wulf, Volker and Veith, Michael}, editor = {Kandogan, Eser and Jones, Patricia M}, year = {2007}, keywords = {CSCW}, pages = {4}, } -
Pipek, V., Veith, M., Stevens, G., Müller, C. & Draxler, S. (2007)Jede Software ist “Social”
IN Gronau, N. & Mueller, C. (Eds.), Analyse sozialer Netzwerke und Social Software – Grundlagen und Anwendungsbeispiele Berlin
[BibTeX]@incollection{pipek_jede_2007, address = {Berlin}, title = {Jede {Software} ist "{Social}"}, booktitle = {Analyse sozialer {Netzwerke} und {Social} {Software} - {Grundlagen} und {Anwendungsbeispiele}}, publisher = {GITO Verlag}, author = {Pipek, Volkmar and Veith, Michael and Stevens, Gunnar and Müller, Claudia and Draxler, Sebastian}, editor = {Gronau, N. and Mueller, C.}, year = {2007}, keywords = {CSCW}, pages = {199--234}, }
2006
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Betz, M., Hess, J., Pipek, V., Rohde, M., Wulf, V. & Scheidl, S. (2006)End-User Development in Small and Medium Enterprises: Research and development Issues
Workshop ‘The Next Step: From End-User Programming to End-User Software Engineering’ at the CHI 2006. Montreal, Canada
[BibTeX] [Download PDF]@inproceedings{betz_end-user_2006, address = {Montreal, Canada}, title = {End-{User} {Development} in {Small} and {Medium} {Enterprises}: {Research} and development {Issues}}, url = {http://eusesconsortium.org/weuse/}, booktitle = {Workshop '{The} {Next} {Step}: {From} {End}-{User} {Programming} to {End}-{User} {Software} {Engineering}' at the {CHI} 2006}, author = {Betz, Matthias and Hess, Jan and Pipek, Volkmar and Rohde, Markus and Wulf, Volker and Scheidl, Stefan}, year = {2006}, keywords = {CSCW}, } -
Pipek, V. & Syrjänen, A. (2006)Infrastructuring as Capturing In-Situ Design
7th Mediterranean Conference on Information Systems, Association of Information Systems. Venice, Italy
[BibTeX]@inproceedings{pipek_infrastructuring_2006, address = {Venice, Italy}, title = {Infrastructuring as {Capturing} {In}-{Situ} {Design}}, booktitle = {7th {Mediterranean} {Conference} on {Information} {Systems}, {Association} of {Information} {Systems}}, author = {Pipek, Volkmar and Syrjänen, Anna-Liisa}, year = {2006}, keywords = {CSCW}, } -
Pipek, V. & Wulf, V. (2006)Appropriation and Re-Appropriation of Groupware: Theoretical and Practical Implications of a Long-term Case Study
, Bonn, Germany, Publisher: IISI
[BibTeX]@book{pipek_appropriation_2006, address = {Bonn, Germany}, title = {Appropriation and {Re}-{Appropriation} of {Groupware}: {Theoretical} and {Practical} {Implications} of a {Long}-term {Case} {Study}}, publisher = {IISI}, author = {Pipek, Volkmar and Wulf, Volker}, year = {2006}, keywords = {CSCW}, } -
Pipek, V., Rosson, M., Stevens, G. & Wulf, V. (2006)Supporting the Appropriation of ICT: End-User Development in Civil Societies
IN Learning in Communities – Interdisciplinary Perspectives on Human Centered Information Technology, Vol. 2, Pages: 25–27 doi:10.1007/978-1-84800-332-3_6
[BibTeX] [Download PDF]@article{pipek_supporting_2006, series = {Human-{Computer} {Interaction} {Series}}, title = {Supporting the {Appropriation} of {ICT}: {End}-{User} {Development} in {Civil} {Societies}}, volume = {2}, url = {http://dx.doi.org/10.1007/978-1-84800-332-3_6}, doi = {10.1007/978-1-84800-332-3_6}, number = {2}, journal = {Learning in Communities - Interdisciplinary Perspectives on Human Centered Information Technology}, author = {Pipek, Volkmar and Rosson, Mary-Beth and Stevens, Gunnar and Wulf, Volker}, editor = {Carroll, John M}, year = {2006}, keywords = {CSCW}, pages = {25--27}, } -
Mambrey, P., Pipek, V. & Budweg, S. (2006)Sozio-technische Infrastrukturen für demokratische Prozesse: Praxis und Perspektiven
Informatik 2006 – Informatik für Menschen., Pages: 397 – 403
[BibTeX]@inproceedings{mambrey_sozio-technische_2006, title = {Sozio-technische {Infrastrukturen} für demokratische {Prozesse}: {Praxis} und {Perspektiven}}, booktitle = {Informatik 2006 - {Informatik} für {Menschen}}, author = {Mambrey, Peter and Pipek, Volkmar and Budweg, Steffen}, editor = {Hochberger, Christian and Liskowsky, Rüdiger}, year = {2006}, keywords = {CSCW}, pages = {397 -- 403}, } -
Dörner, C., Pipek, V., Betz, M., Hess, J., Rohde, M. & Wulf, V. (2006)End User Development in Small and Medium-Sized Enterprises: Empirical Findings Concerning the Adaptation Process of Software Systems
Informatik 2006 – Informatik für Menschen, Band 1, Beiträge der 36. Jahrestagung der Gesellschaft für Informatik e.V. (GI). Dresden, Germany, Publisher: GI, Pages: 600
[BibTeX] [Download PDF]@inproceedings{dorner_end_2006, address = {Dresden, Germany}, series = {{LNI}}, title = {End {User} {Development} in {Small} and {Medium}-{Sized} {Enterprises}: {Empirical} {Findings} {Concerning} the {Adaptation} {Process} of {Software} {Systems}}, volume = {93}, isbn = {978-3-88579-187-4}, url = {http://subs.emis.de/LNI/Proceedings/Proceedings93/article4804.html}, booktitle = {Informatik 2006 - {Informatik} für {Menschen}, {Band} 1, {Beiträge} der 36. {Jahrestagung} der {Gesellschaft} für {Informatik} e.{V}. ({GI})}, publisher = {GI}, author = {Dörner, Christian and Pipek, Volkmar and Betz, Matthias and Hess, Jan and Rohde, Markus and Wulf, Volker}, editor = {Hochberger, Christian and Liskowsky, Rüdiger}, year = {2006}, keywords = {CSCW, EUDISMES}, pages = {600}, } -
Pipek, V. & Kahler, H. (2006)Supporting Collaborative Tailoring
IN Lieberman, H., Paternò, F. & Wulf, V. (Eds.), End-User Development Berlin
[BibTeX] [Download PDF]@incollection{pipek_supporting_2006-1, address = {Berlin}, title = {Supporting {Collaborative} {Tailoring}}, url = {https://www.wineme.uni-siegen.de/paper/2005/pipekkahler_supportingcollaborativetailoring_2005.pdf http://www.springer.com/us/book/9781402042201}, booktitle = {End-{User} {Development}}, publisher = {Springer}, author = {Pipek, Volkmar and Kahler, Helge}, editor = {Lieberman, Henry and Paternò, Fabio and Wulf, Volker}, year = {2006}, keywords = {CSCW}, pages = {315--345}, } -
Borggräfe, B., Dörner, C., Hess, J., Hofmann, M., Pipek, V., Wulf, V., Scheidl, S. & Vogel, T. (2006)EUDISMES – End-User Development in Small and Medium Enterprise Software Systems
Statusband Forschungsoffensive “Software Engineering 2006”. Berlin, Publisher: Bundesministerium für Bildung und Forschung
[BibTeX]@inproceedings{borggrafe_eudismes_2006, address = {Berlin}, title = {{EUDISMES} – {End}-{User} {Development} in {Small} and {Medium} {Enterprise} {Software} {Systems}}, booktitle = {Statusband {Forschungsoffensive} "{Software} {Engineering} 2006"}, publisher = {Bundesministerium für Bildung und Forschung}, author = {Borggräfe, Björn and Dörner, Christian and Hess, Jan and Hofmann, Markus and Pipek, Volkmar and Wulf, Volker and Scheidl, Stefan and Vogel, Thorsten}, year = {2006}, keywords = {CSCW, EUDISMES}, } -
Budweg, S., Törpel, B., Burtschick, H., Pipek, V. & Poschen, M. (2006)Contributing to functionality – the case of a network of union educators
29th Information Systems Research Seminar in Scandinavia, IRIS 2006 : August 12-15 2006. Helsingoer, Denmark, Pages: 18pp
[BibTeX]@inproceedings{budweg_contributing_2006, address = {Helsingoer, Denmark}, title = {Contributing to functionality - the case of a network of union educators}, booktitle = {29th {Information} {Systems} {Research} {Seminar} in {Scandinavia}, {IRIS} 2006 : {August} 12-15 2006}, author = {Budweg, Steffen and Törpel, Bettina and Burtschick, Hans-Jörg and Pipek, Volkmar and Poschen, Meik}, year = {2006}, keywords = {CSCW}, pages = {18pp}, }
2005
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Hinrichs, J., Pipek, V. & Wulf, V. (2005)Context Grabbing: Assigning Metadata in Large Document Collections
Proceedings of the Ninth European Conference on Computer Supported Cooperative Work, 18-22 September 2005, Paris, France., Publisher: Springer, Pages: 367–386
[BibTeX] [Download PDF]@inproceedings{hinrichs_context_2005, title = {Context {Grabbing}: {Assigning} {Metadata} in {Large} {Document} {Collections}}, isbn = {1-4020-4022-9}, url = {http://www.ecscw.org/2005/paper19.pdf}, booktitle = {Proceedings of the {Ninth} {European} {Conference} on {Computer} {Supported} {Cooperative} {Work}, 18-22 {September} 2005, {Paris}, {France}}, publisher = {Springer}, author = {Hinrichs, Joachim and Pipek, Volkmar and Wulf, Volker}, editor = {Gellersen, Hans and Schmidt, Kjeld and Beaudouin-Lafon, Michel and Mackay, Wendy E}, year = {2005}, keywords = {CSCW}, pages = {367--386}, } -
Pipek, V., Won, M., Englert, R. & Wulf, V. (2005)Tailoring Infrastructures: Supporting Cooperative Work with Configurable Email Filters
Groupware: Design, Implementation, and Use, 11th International Workshop, CRIWG 2005, Porto de Galinhas, Brazil, September 25-29, 2005, Proceedings., Publisher: Springer, Pages: 153–167 doi:10.1007/11560296_12
[BibTeX] [Download PDF]@inproceedings{pipek_tailoring_2005, series = {Lecture {Notes} in {Computer} {Science}}, title = {Tailoring {Infrastructures}: {Supporting} {Cooperative} {Work} with {Configurable} {Email} {Filters}}, volume = {3706}, isbn = {3-540-29110-5}, url = {http://dx.doi.org/10.1007/11560296_12}, doi = {10.1007/11560296_12}, booktitle = {Groupware: {Design}, {Implementation}, and {Use}, 11th {International} {Workshop}, {CRIWG} 2005, {Porto} de {Galinhas}, {Brazil}, {September} 25-29, 2005, {Proceedings}}, publisher = {Springer}, author = {Pipek, Volkmar and Won, Markus and Englert, Roman and Wulf, Volker}, editor = {Fuks, Hugo and Lukosch, Stephan and Salgado, Ana Carolina}, year = {2005}, keywords = {CSCW}, pages = {153--167}, } -
Pipek, V. (2005)Negotiating Infrastructure: Supporting the Appropriation of Collaborative Software
IN International Reports on Socio-Informatics (IRSI), Vol. 2, Pages: 44 p.
[BibTeX]@article{pipek_negotiating_2005, title = {Negotiating {Infrastructure}: {Supporting} the {Appropriation} of {Collaborative} {Software}}, volume = {2}, number = {1}, journal = {International Reports on Socio-Informatics (IRSI)}, author = {Pipek, Volkmar}, year = {2005}, keywords = {CSCW}, pages = {44 p.}, } -
Dittrich, Y., Dourish, P., Mørch, A., Pipek, V., Stevens, G. & Törpel, B. (2005)Special Issue on Supporting Appropriation Work
IN International Reports on Socio-Informatics (IRSI), Vol. 2, Pages: 84 p.
[BibTeX]@article{dittrich_special_2005, title = {Special {Issue} on {Supporting} {Appropriation} {Work}}, volume = {2}, number = {2}, journal = {International Reports on Socio-Informatics (IRSI)}, author = {Dittrich, Yvonne and Dourish, Paul and Mørch, Anders and Pipek, Volkmar and Stevens, Gunnar and Törpel, Bettina}, year = {2005}, keywords = {CSCW}, pages = {84 p.}, } -
Pipek, V. (2005)From Tailoring to Appropriation Support: Negotiating Groupware Usage
, Publisher: University of Oulu
[BibTeX] [Download PDF]@book{pipek_tailoring_2005-1, title = {From {Tailoring} to {Appropriation} {Support}: {Negotiating} {Groupware} {Usage}}, url = {http://jultika.oulu.fi/files/isbn9514276302.pdf}, publisher = {University of Oulu}, author = {Pipek, Volkmar}, year = {2005}, keywords = {CSCW, Dissertation, thesis}, }
2004
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Stevens, G., Budweg, S. & Pipek, V. (2004)The “BSCWeasel” and Eclipse-powered Cooperative End User Development
Workshop “Eclipse as a Vehicle for CSCW Research” at the Int. Conf. on CSCW 2004. Chicago, IL, USA, Pages: 7 p.
[BibTeX]@inproceedings{stevens_bscweasel_2004, address = {Chicago, IL, USA}, title = {The "{BSCWeasel}" and {Eclipse}-powered {Cooperative} {End} {User} {Development}}, booktitle = {Workshop "{Eclipse} as a {Vehicle} for {CSCW} {Research}" at the {Int}. {Conf}. on {CSCW} 2004}, author = {Stevens, Gunnar and Budweg, Steffen and Pipek, Volkmar}, year = {2004}, keywords = {CSCW}, pages = {7 p.}, } -
Pipek, V. & Kahler, H. (2004)Tailoring together: A systematization and two cases
IN International Reports on Socio-Informatics (IRSI), Vol. 1, Pages: 48 p.
[BibTeX]@article{pipek_tailoring_2004, title = {Tailoring together: {A} systematization and two cases}, volume = {1}, number = {2}, journal = {International Reports on Socio-Informatics (IRSI)}, author = {Pipek, Volkmar and Kahler, Helge}, year = {2004}, keywords = {CSCW}, pages = {48 p.}, }
2003
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Törpel, B., Pipek, V. & Rittenbruch, M. (2003)Creating Heterogeneity – Evolving Use of Groupware in a Network of Freelancers
IN Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW), Vol. 12, Pages: 381–409 doi:10.1023/A:1026192900770
[BibTeX] [Download PDF]@article{torpel_creating_2003, title = {Creating {Heterogeneity} - {Evolving} {Use} of {Groupware} in a {Network} of {Freelancers}}, volume = {12}, issn = {0925-9724}, url = {http://dx.doi.org/10.1023/A:1026192900770}, doi = {10.1023/A:1026192900770}, number = {4}, journal = {Computer Supported Cooperative Work: The Journal of Collaborative Computing (JCSCW)}, author = {Törpel, Bettina and Pipek, Volkmar and Rittenbruch, Markus}, month = sep, year = {2003}, keywords = {CSCW, A-Paper, ProSEC, evolving use, freelancers, groupware fabric, multiple approaches of groupware use, multiple parallel experimental use, objectification and appropriation, organization-wide groupware, Participatory Design, service network}, pages = {381--409}, } -
Pipek, V. & Won, M. (2003)Etablierung von Wissensgemeinschaften in virtuellen Organisationen
Wirtschaftsinformatik 2003, Medien – Märkte – Mobilität, Band II., Publisher: Physica-Verlag, Pages: 1–20
[BibTeX] [Download PDF]@inproceedings{pipek_etablierung_2003, title = {Etablierung von {Wissensgemeinschaften} in virtuellen {Organisationen}}, isbn = {3-7908-0116-X}, url = {http://aisel.aisnet.org/wi2003/54}, booktitle = {Wirtschaftsinformatik 2003, {Medien} - {Märkte} - {Mobilität}, {Band} {II}}, publisher = {Physica-Verlag}, author = {Pipek, Volkmar and Won, Markus}, editor = {Uhr, Wolfgang and Esswein, Werner and Schoop, Eric}, year = {2003}, keywords = {CSCW, ProSEC}, pages = {1--20}, } -
Won, M. & Pipek, V. (2003)Sharing Knowledge on Knowledge – The eXact Peripheral Expertise Awareness System
IN J. UCS, Vol. 9, Pages: 1388–1397 doi:10.3217/jucs-009-12-1388
[BibTeX] [Download PDF]@article{won_sharing_2003, title = {Sharing {Knowledge} on {Knowledge} - {The} {eXact} {Peripheral} {Expertise} {Awareness} {System}}, volume = {9}, url = {http://dx.doi.org/10.3217/jucs-009-12-1388}, doi = {10.3217/jucs-009-12-1388}, number = {12}, journal = {J. UCS}, author = {Won, Markus and Pipek, Volkmar}, year = {2003}, keywords = {CSCW, ProSEC}, pages = {1388--1397}, } -
Iacucci, G., Pipek, V., Jacucci, G. & Kuutti, K. (2003)Continuing Design in Use of Tangible Computing Environments
The Good, the Bad and the Irrelevant – The User and the Future of Information and Communication Technogy (COST 269 conference). (Helsinki, Finland, Pages: 209–216
[BibTeX]@inproceedings{iacucci_continuing_2003, address = {(Helsinki, Finland}, title = {Continuing {Design} in {Use} of {Tangible} {Computing} {Environments}}, booktitle = {The {Good}, the {Bad} and the {Irrelevant} - {The} {User} and the {Future} of {Information} and {Communication} {Technogy} ({COST} 269 conference)}, author = {Iacucci, Giulio and Pipek, Volkmar and Jacucci, Gianni and Kuutti, Kari}, year = {2003}, keywords = {CSCW, ProSEC}, pages = {209--216}, } -
Pipek, V. (2003)Integrierte Konfliktmittlung an vernetzten Arbeitsplätzen
IN Märker, O. & Trénel, M. (Eds.), Online-Mediation Berlin
[BibTeX]@incollection{pipek_integrierte_2003, address = {Berlin}, title = {Integrierte {Konfliktmittlung} an vernetzten {Arbeitsplätzen}}, booktitle = {Online-{Mediation}}, publisher = {edition Sigma}, author = {Pipek, Volkmar}, editor = {Märker, Oliver and Trénel, Matthias}, year = {2003}, keywords = {CSCW, ProSEC}, } -
Pipek, V. & Wulf, V. (2003)Pruning the Answer Garden: Knowledge Sharing in Maintenance Engineering
Proceedings of the Eighth European Conference on Computer Supported Cooperative Work, 14-18 September 2003, Helsinki, Finland., Publisher: Springer, Pages: 1–20
[BibTeX] [Download PDF]@inproceedings{pipek_pruning_2003, title = {Pruning the {Answer} {Garden}: {Knowledge} {Sharing} in {Maintenance} {Engineering}}, url = {http://www.ecscw.org/2003/001Pipek_ecscw03.pdf}, booktitle = {Proceedings of the {Eighth} {European} {Conference} on {Computer} {Supported} {Cooperative} {Work}, 14-18 {September} 2003, {Helsinki}, {Finland}}, publisher = {Springer}, author = {Pipek, Volkmar and Wulf, Volker}, editor = {Kuutti, Kari and Karsten, Eija Helena and Fitzpatrick, Geraldine and Dourish, Paul and Schmidt, Kjeld}, year = {2003}, keywords = {CSCW, ProSEC}, pages = {1--20}, } -
Mambrey, P., Pipek, V. & Rohde, M. (2003)Wissen und Lernen in Virtuellen Organisationen: Eine Einleitung
IN Mambrey, P., Pipek, V. & Rohde, M. (Eds.), Wissen und Lernen in Virtuellen Organisationen Heidelberg
[BibTeX]@incollection{mambrey_wissen_2003, address = {Heidelberg}, title = {Wissen und {Lernen} in {Virtuellen} {Organisationen}: {Eine} {Einleitung}}, booktitle = {Wissen und {Lernen} in {Virtuellen} {Organisationen}}, publisher = {Physica-Verlag}, author = {Mambrey, Peter and Pipek, Volkmar and Rohde, Markus}, editor = {Mambrey, Peter and Pipek, Volkmar and Rohde, Markus}, year = {2003}, keywords = {CSCW, ProSEC}, pages = {1--13}, } -
Pipek, V. (2003)An Integrated Design Environment for Collaborative Tailoring
Proceedings of the ACIS Fourth International Conference on Software Engineering, Artificial Intelligence, Networking and Parallel/Distributed Computing (SNPD’03), October 16-18, 2003, Lübeck, Germany., Publisher: ACIS, Pages: 430–438
[BibTeX]@inproceedings{pipek_integrated_2003, title = {An {Integrated} {Design} {Environment} for {Collaborative} {Tailoring}}, isbn = {0-9700776-7-X}, booktitle = {Proceedings of the {ACIS} {Fourth} {International} {Conference} on {Software} {Engineering}, {Artificial} {Intelligence}, {Networking} and {Parallel}/{Distributed} {Computing} ({SNPD}'03), {October} 16-18, 2003, {Lübeck}, {Germany}}, publisher = {ACIS}, author = {Pipek, Volkmar}, editor = {Dosch, Walter and Lee, Roger Y}, year = {2003}, keywords = {CSCW, ProSEC}, pages = {430--438}, } -
Pipek, V., Nuderscher, P. & Won, M. (2003)Periphere Wahrnehmung von Expertise
Mensch & Computer: Tagungsband., Publisher: Teubner, Pages: 219–228
[BibTeX] [Download PDF]@inproceedings{pipek_periphere_2003, title = {Periphere {Wahrnehmung} von {Expertise}}, url = {http://dl.mensch-und-computer.de/handle/123456789/628}, booktitle = {Mensch \& {Computer}: {Tagungsband}}, publisher = {Teubner}, author = {Pipek, Volkmar and Nuderscher, Philippe and Won, Markus}, editor = {Szwillus, Gerd and Ziegler, Jürgen}, year = {2003}, keywords = {CSCW, ProSEC}, pages = {219--228}, } -
Mambrey, P., Pipek, V. & Rohde, M. (2003)Wissen und Lernen in Virtuellen Organisationen
Mambrey, P., Pipek, V. & Rohde, M. (Eds.), Heidelberg, Publisher: Physica-Verlag
[BibTeX]@book{mambrey_wissen_2003-1, address = {Heidelberg}, title = {Wissen und {Lernen} in {Virtuellen} {Organisationen}}, publisher = {Physica-Verlag}, author = {Mambrey, Peter and Pipek, Volkmar and Rohde, Markus}, editor = {Mambrey, Peter and Pipek, Volkmar and Rohde, Markus}, year = {2003}, keywords = {CSCW, ProSEC}, } -
Pipek, V., Hinrichs, J. & Wulf, V. (2003)Sharing Expertise: Challenges for Technical Support
IN Ackerman, M., Pipek, V. & Wulf, V. (Eds.), Sharing Expertise: Beyond Knowledge Management Cambridge, MA, USA
[BibTeX]@incollection{pipek_sharing_2003, address = {Cambridge, MA, USA}, title = {Sharing {Expertise}: {Challenges} for {Technical} {Support}}, booktitle = {Sharing {Expertise}: {Beyond} {Knowledge} {Management}}, publisher = {MIT Press}, author = {Pipek, Volkmar and Hinrichs, Joachim and Wulf, Volker}, editor = {Ackerman, Mark and Pipek, Volkmar and Wulf, Volker}, year = {2003}, keywords = {CSCW, ProSEC}, pages = {111--136}, }
2002
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Klamma, R., Pipek, V. & Wulf, V. (2002)Vergleichende Buchbesprechung: Gemeinschaften und ihre technische Unterstützung
IN Wirtschaftsinformatik, Vol. 44, Pages: 484–491
[BibTeX]@article{klamma_vergleichende_2002, title = {Vergleichende {Buchbesprechung}: {Gemeinschaften} und ihre technische {Unterstützung}}, volume = {44}, number = {5}, journal = {Wirtschaftsinformatik}, author = {Klamma, Ralf and Pipek, Volkmar and Wulf, Volker}, year = {2002}, keywords = {CSCW, A-Paper, ProSEC}, pages = {484--491}, } -
Engelskirchen, T., Pipek, V. & Wulf, V. (2002)Lebenszyklus einer Groupware (Teil 3)
IN Verwaltung & Management, Vol. 8, Pages: 239–244
[BibTeX]@article{engelskirchen_lebenszyklus_2002, title = {Lebenszyklus einer {Groupware} ({Teil} 3)}, volume = {8}, number = {3}, journal = {Verwaltung \& Management}, author = {Engelskirchen, Torsten and Pipek, Volkmar and Wulf, Volker}, year = {2002}, keywords = {CSCW, ProSEC}, pages = {239--244}, } -
Mambrey, P., Pipek, V., Rohde, M. & Won, M. (2002)Organizational learning: enabling self-organized knowledge logistics for a health insurance company
Proceedings of the Conference on Computer Support for Collaborative Learning: Foundations for a CSCL Community, CSCL ’02, Boulder, CO, USA, 2002., Publisher: International Society of the Learning Sciences, Pages: 662–663
[BibTeX] [Download PDF]@inproceedings{mambrey_organizational_2002, title = {Organizational learning: enabling self-organized knowledge logistics for a health insurance company}, url = {http://dl.acm.org/citation.cfm?id=1658774}, booktitle = {Proceedings of the {Conference} on {Computer} {Support} for {Collaborative} {Learning}: {Foundations} for a {CSCL} {Community}, {CSCL} '02, {Boulder}, {CO}, {USA}, 2002}, publisher = {International Society of the Learning Sciences}, author = {Mambrey, Peter and Pipek, Volkmar and Rohde, Markus and Won, Markus}, editor = {Stahl, Gerry}, year = {2002}, keywords = {CSCW, ProSEC}, pages = {662--663}, } -
Ackerman, M., Wulf, V. & Pipek, V. (2002)Sharing Expertise: Beyond Knowledge Management
, Cambridge, MA, USA, Publisher: MIT Press
[BibTeX]@book{ackerman_sharing_2002, address = {Cambridge, MA, USA}, title = {Sharing {Expertise}: {Beyond} {Knowledge} {Management}}, isbn = {0-262-01195-6}, publisher = {MIT Press}, author = {Ackerman, Mark and Wulf, Volker and Pipek, Volkmar}, year = {2002}, keywords = {CSCW, ProSEC}, } -
Pipek, V. & Won, M. (2002)Communication-oriented Computer Support for Knowledge Management
IN Informatik/Informatique – Magazine of the Swiss Informatics Societies, Pages: 39–43
[BibTeX]@article{pipek_communication-oriented_2002, title = {Communication-oriented {Computer} {Support} for {Knowledge} {Management}}, number = {1}, journal = {Informatik/Informatique - Magazine of the Swiss Informatics Societies}, author = {Pipek, Volkmar and Won, Markus}, year = {2002}, keywords = {CSCW, ProSEC}, pages = {39--43}, }
2001
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Mambrey, P., Pipek, V. & Schrott, G. (2001)Kommunikation und Kooperation im Wissensaustausch in virtuellen Verbünden
Mensch & Computer: Tagungsband., Publisher: Teubner, Pages: 387–388
[BibTeX] [Download PDF]@inproceedings{mambrey_kommunikation_2001, series = {Berichte des {German} {Chapter} of the \{{ACM}\}}, title = {Kommunikation und {Kooperation} im {Wissensaustausch} in virtuellen {Verbünden}}, volume = {55}, url = {http://dl.mensch-und-computer.de/handle/123456789/767}, booktitle = {Mensch \& {Computer}: {Tagungsband}}, publisher = {Teubner}, author = {Mambrey, Peter and Pipek, Volkmar and Schrott, Gregor}, editor = {Oberquelle, Horst and Oppermann, Reinhard and Krause, Jürgen}, year = {2001}, keywords = {CSCW, ProSEC}, pages = {387--388}, } -
Mambrey, P., Pipek, V. & Won, M. (2001)Supporting communication-based expertise transfer in virtual organizations
Conference Supplement of the ECSCW’2001. Bonn, Germany, Pages: 35–38
[BibTeX]@inproceedings{mambrey_supporting_2001, address = {Bonn, Germany}, title = {Supporting communication-based expertise transfer in virtual organizations}, booktitle = {Conference {Supplement} of the {ECSCW}'2001}, author = {Mambrey, Peter and Pipek, Volkmar and Won, Markus}, year = {2001}, keywords = {CSCW, ProSEC}, pages = {35--38}, } -
Pipek, V. (2001)Roles, Careers and the Fun component: Chess Servers as Virtual Communities of Practice
Position Paper at the Workshop “Actions and Identities in Virtual Communities of Practice” at the European Conference on CSCW – ECSCW’2001. Bonn, Germany
[BibTeX]@inproceedings{pipek_roles_2001, address = {Bonn, Germany}, title = {Roles, {Careers} and the {Fun} component: {Chess} {Servers} as {Virtual} {Communities} of {Practice}}, booktitle = {Position {Paper} at the {Workshop} "{Actions} and {Identities} in {Virtual} {Communities} of {Practice}" at the {European} {Conference} on {CSCW} - {ECSCW}'2001}, author = {Pipek, Volkmar}, year = {2001}, keywords = {CSCW, ProSEC}, } -
Pipek, V. (2001)Virtuelle Communities: Das Beispiel zweier Schachserver
Positionspapier zum Workshop “Kommunikation und Kooperation im Wissensaustausch in Virtuellen Verbünden” auf der Tagung “Mensch & Computer 2001”. Bad Honnef
[BibTeX]@inproceedings{pipek_virtuelle_2001, address = {Bad Honnef}, title = {Virtuelle {Communities}: {Das} {Beispiel} zweier {Schachserver}}, booktitle = {Positionspapier zum {Workshop} "{Kommunikation} und {Kooperation} im {Wissensaustausch} in {Virtuellen} {Verbünden}" auf der {Tagung} "{Mensch} \& {Computer} 2001"}, author = {Pipek, Volkmar}, year = {2001}, keywords = {CSCW, ProSEC}, } -
Won, M., Pipek, V., Rohde, M. & Mambrey, P. (2001)Organisationales Lernen – Selbstorganisierte Wissenslogistik in einer Krankenversicherungsgesellschaft
Tagungsband zum 3. Kongress über Wissenstechnologien “KnowTech 2001”, Dresden, 1.-3. November 2001.
[BibTeX]@inproceedings{won_organisationales_2001, title = {Organisationales {Lernen} – {Selbstorganisierte} {Wissenslogistik} in einer {Krankenversicherungsgesellschaft}}, booktitle = {Tagungsband zum 3. {Kongress} über {Wissenstechnologien} "{KnowTech} 2001", {Dresden}, 1.-3. {November} 2001}, author = {Won, Markus and Pipek, Volkmar and Rohde, Markus and Mambrey, Peter}, year = {2001}, keywords = {CSCW, ProSEC}, } -
Wulf, V., Pipek, V. & Pfeifer, A. (2001)Resolving function-based conflicts in groupware systems
IN AI & Society, Vol. 15, Pages: 233–262 doi:10.1007/BF01208707
[BibTeX] [Download PDF]@article{wulf_resolving_2001, title = {Resolving function-based conflicts in groupware systems}, volume = {15}, url = {http://dx.doi.org/10.1007/BF01208707}, doi = {10.1007/BF01208707}, number = {3}, journal = {AI \& Society}, author = {Wulf, Volker and Pipek, Volkmar and Pfeifer, Andreas}, year = {2001}, keywords = {CSCW, ProSEC}, pages = {233--262}, }
2000
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Wulf, V., Kahler, H., Pipek, V., Andiel, S., Engelskirchen, T., Krings, M., Lemken, B., Poschen, M., Reichling, T., Rinne, J., Rittenbruch, M., Stiemerling, O., Törpel, B. & Won, M. (2000)ProSEC: Research Group on HCI and CSCW
IN ACM SIGGROUP Bulletin, Vol. 21, Pages: 10–12 doi:10.1145/605660.605663
[BibTeX] [Download PDF]@article{wulf_prosec_2000, title = {{ProSEC}: {Research} {Group} on {HCI} and {CSCW}}, volume = {21}, issn = {2372-7403}, url = {http://doi.acm.org/10.1145/605660.605663}, doi = {10.1145/605660.605663}, number = {2}, journal = {ACM SIGGROUP Bulletin}, author = {Wulf, Volker and Kahler, Helge and Pipek, Volkmar and Andiel, Stefan and Engelskirchen, Torsten and Krings, Matthias and Lemken, Birgit and Poschen, Meik and Reichling, Tim and Rinne, Jens and Rittenbruch, Markus and Stiemerling, Oliver and Törpel, Bettina and Won, Markus}, month = aug, year = {2000}, keywords = {CSCW, ProSEC}, pages = {10--12}, } -
Mambrey, P., Pipek, V., Pütz, G., Rohde, M., Thies, P., Won, M. & Wulf, V. (2000)OIViO – Organisationales Lernen in virtuellen Organisationen – Ein beteiligungsorientierter Ansatz
Verteiltes Arbeiten – Arbeit der Zukunft. Tagungsband der D-CSCW 2000., Publisher: Teubner, Pages: 271–272
[BibTeX] [Download PDF]@inproceedings{mambrey_oivio_2000, series = {Berichte des {German} {Chapter} of the \{{ACM}\}}, title = {{OIViO} - {Organisationales} {Lernen} in virtuellen {Organisationen} - {Ein} beteiligungsorientierter {Ansatz}}, volume = {54}, url = {http://dl.mensch-und-computer.de/handle/123456789/2482}, booktitle = {Verteiltes {Arbeiten} – {Arbeit} der {Zukunft}. {Tagungsband} der {D}-{CSCW} 2000}, publisher = {Teubner}, author = {Mambrey, Peter and Pipek, Volkmar and Pütz, Gerd and Rohde, Markus and Thies, Peter and Won, Markus and Wulf, Volker}, editor = {Reichwald, Ralf and Schlichter, Johann H}, year = {2000}, keywords = {CSCW, ProSEC}, pages = {271--272}, } -
Pipek, V. & Wulf, V. (2000)Building CSCW-Systems for Electronic Communities: Supporting Task-oriented Work
Position Paper for the Workshop “Electronic Communities: Places and Spaces, Contents and Boundaries” at the Conference “CHI’2000”.
[BibTeX]@inproceedings{pipek_building_2000, title = {Building {CSCW}-{Systems} for {Electronic} {Communities}: {Supporting} {Task}-oriented {Work}}, booktitle = {Position {Paper} for the {Workshop} "{Electronic} {Communities}: {Places} and {Spaces}, {Contents} and {Boundaries}" at the {Conference} "{CHI}'2000"}, author = {Pipek, Volkmar and Wulf, Volker}, year = {2000}, keywords = {CSCW, ProSEC, SMARTLIVE}, } -
Pipek, V. & Won, M. (2000)Wissenslandschaften und Kommunikation
Positionspapier für den Workshop “Kommunikation und Kooperation in Knowledge Communities” auf der Deutschen Tagung zu Computer-Supported Cooperative Work (DCSCW). München, Pages: 9 p.
[BibTeX]@inproceedings{pipek_wissenslandschaften_2000, address = {München}, title = {Wissenslandschaften und {Kommunikation}}, booktitle = {Positionspapier für den {Workshop} "{Kommunikation} und {Kooperation} in {Knowledge} {Communities}" auf der {Deutschen} {Tagung} zu {Computer}-{Supported} {Cooperative} {Work} ({DCSCW})}, author = {Pipek, Volkmar and Won, Markus}, year = {2000}, keywords = {CSCW, ProSEC}, pages = {9 p.}, } -
Meyer, Léa., Pipek, V., Won, M. & Zimmer, C. (2000)Interaktive Lehrformen im Hochschulbetrieb: Neue Herausforderungen
Vernetztes Lernen mit digitalen Medien, Tagungsband zur D-CSCL 2000., Publisher: Springer, Pages: 85–99
[BibTeX]@inproceedings{meyer_interaktive_2000, title = {Interaktive {Lehrformen} im {Hochschulbetrieb}: {Neue} {Herausforderungen}}, booktitle = {Vernetztes {Lernen} mit digitalen {Medien}, {Tagungsband} zur {D}-{CSCL} 2000}, publisher = {Springer}, author = {Meyer, Léa and Pipek, Volkmar and Won, Markus and Zimmer, Christine}, editor = {Uellner, Stefan and Wulf, Volker}, year = {2000}, keywords = {CSCW, ProSEC}, pages = {85--99}, } -
Zimmer, C., Meyer, Léa., Pipek, V. & Wulf, V. (2000)Erfahrungsbericht zur Telelehrveranstaltung “Informatik und Gesellschaft” im Sommersemester 1999
IN IIG-Report, Universität Freiburg, Vol. 2000, Pages: 63 p.
[BibTeX]@article{zimmer_erfahrungsbericht_2000, title = {Erfahrungsbericht zur {Telelehrveranstaltung} "{Informatik} und {Gesellschaft}" im {Sommersemester} 1999}, volume = {2000}, number = {1}, journal = {IIG-Report, Universität Freiburg}, author = {Zimmer, Christine and Meyer, Léa and Pipek, Volkmar and Wulf, Volker}, year = {2000}, keywords = {CSCW, ProSEC}, pages = {63 p.}, } -
Won, M., Lemken, B. & Pipek, V. (2000)Vertrauensmanagement im Kontext virtueller Organisationen
IN berufsbildung, Vol. 54, Pages: 35–37
[BibTeX]@article{won_vertrauensmanagement_2000, title = {Vertrauensmanagement im {Kontext} virtueller {Organisationen}}, volume = {54}, number = {64}, journal = {berufsbildung}, author = {Won, Markus and Lemken, Birgit and Pipek, Volkmar}, year = {2000}, keywords = {CSCW, ProSEC}, pages = {35--37}, } -
Pipek, V., Märker, O., Rinner, C. & Schmidt-Belz, B. (2000)Discussions and Decisions: Enabling Participation in Design in Geographical Communities
IN Gurstein, M. (Ed.), Community Informatics: Enabling Communities with Information and Communications Technologies
[BibTeX]@incollection{pipek_discussions_2000, title = {Discussions and {Decisions}: {Enabling} {Participation} in {Design} in {Geographical} {Communities}}, booktitle = {Community {Informatics}: {Enabling} {Communities} with {Information} and {Communications} {Technologies}}, publisher = {IDEA Publishing Group}, author = {Pipek, Volkmar and Märker, Oliver and Rinner, Claus and Schmidt-Belz, Barbara}, editor = {Gurstein, Michael}, year = {2000}, keywords = {CSCW, ProSEC}, pages = {358--375}, } -
Märker, O. & Pipek, V. (2000)Computer-Supported Participation in Urban Planning from the viewpoint of ‘Communicative Planning Theory’
Proc. of the IFIP 8.5 Working Conference on Advances in Electronic Government 10 -11 February 2000, Seminario de Informatica y Derecho. Zaragoza, Spain, Pages: 43–58
[BibTeX]@inproceedings{marker_computer-supported_2000, address = {Zaragoza, Spain}, title = {Computer-{Supported} {Participation} in {Urban} {Planning} from the viewpoint of '{Communicative} {Planning} {Theory}'}, booktitle = {Proc. of the {IFIP} 8.5 {Working} {Conference} on {Advances} in {Electronic} {Government} 10 -11 {February} 2000, {Seminario} de {Informatica} y {Derecho}}, author = {Märker, Oliver and Pipek, Volkmar}, year = {2000}, keywords = {CSCW, ProSEC}, pages = {43--58}, } -
Mambrey, P., Pipek, V., Won, M. & Wulf, V. (2000)Kommunikation und Kooperation in Knowledge Communities
Verteiltes Arbeiten – Arbeit der Zukunft. Tagungsband der D-CSCW 2000., Publisher: Teubner, Pages: 255–256
[BibTeX] [Download PDF]@inproceedings{mambrey_kommunikation_2000, series = {Berichte des {German} {Chapter} of the \{{ACM}\}}, title = {Kommunikation und {Kooperation} in {Knowledge} {Communities}}, volume = {54}, url = {http://dl.mensch-und-computer.de/handle/123456789/2475}, booktitle = {Verteiltes {Arbeiten} – {Arbeit} der {Zukunft}. {Tagungsband} der {D}-{CSCW} 2000}, publisher = {Teubner}, author = {Mambrey, Peter and Pipek, Volkmar and Won, Markus and Wulf, Volker}, editor = {Reichwald, Ralf and Schlichter, Johann H}, year = {2000}, keywords = {CSCW, ProSEC}, pages = {255--256}, }
1999
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Pipek, V. (1999)Enabling for Mass Communication in Community Design
IN ACM SIGGROUP Bulletin, Vol. 20, Pages: 13–15 doi:10.1145/331982.331991
[BibTeX] [Download PDF]@article{pipek_enabling_1999, title = {Enabling for {Mass} {Communication} in {Community} {Design}}, volume = {20}, issn = {2372-7403}, url = {http://doi.acm.org/10.1145/331982.331991}, doi = {10.1145/331982.331991}, number = {2}, journal = {ACM SIGGROUP Bulletin}, author = {Pipek, Volkmar}, month = aug, year = {1999}, keywords = {CSCW, ProSEC}, pages = {13--15}, } -
Pipek, V. & Wulf, V. (1999)Methodisches Vorgehen bei der Technikeinführung – Fallstudie des Projektes POLITeam zur Nutzung von Groupware
IN Zeitschrift für Verwaltung, Organisation, Personal (VOP), Pages: 39–44
[BibTeX]@article{pipek_methodisches_1999, title = {Methodisches {Vorgehen} bei der {Technikeinführung} - {Fallstudie} des {Projektes} {POLITeam} zur {Nutzung} von {Groupware}}, number = {3}, journal = {Zeitschrift für Verwaltung, Organisation, Personal (VOP)}, author = {Pipek, Volkmar and Wulf, Volker}, year = {1999}, keywords = {CSCW, ProSEC}, pages = {39--44}, } -
Pipek, V. & Wulf, V. (1999)A groupware’s life
Proceedings of the 6th European Conference on Computer Supported Cooperative Work, Copenhagen, Denmark, September 12-16, 1999., Publisher: Center for Tele-Information, Technical University of Denmark, Centrifugevej, Building 371.2, \DK-2800\ Lyngby, Denmark, Pages: 199–218
[BibTeX]@inproceedings{pipek_groupwares_1999, title = {A groupware's life}, booktitle = {Proceedings of the 6th {European} {Conference} on {Computer} {Supported} {Cooperative} {Work}, {Copenhagen}, {Denmark}, {September} 12-16, 1999}, publisher = {Center for Tele-Information, Technical University of Denmark, Centrifugevej, Building 371.2, \{DK-2800\} Lyngby, Denmark}, author = {Pipek, Volkmar and Wulf, Volker}, editor = {Bødker, Susanne and Kyng, Morten and Schmidt, Kjeld}, year = {1999}, keywords = {CSCW, ProSEC}, pages = {199--218}, } -
Pipek, V., Won, M. & Wulf, V. (1999)POLITeam – Ein Modell für IT-Einführungsprozesse – Konzepte und Erfahrungen zur Einführung von Groupware
IN Telekom Praxis, Vol. 76, Pages: 29–34
[BibTeX]@article{pipek_politeam_1999, title = {{POLITeam} - {Ein} {Modell} für {IT}-{Einführungsprozesse} - {Konzepte} und {Erfahrungen} zur {Einführung} von {Groupware}}, volume = {76}, number = {12}, journal = {Telekom Praxis}, author = {Pipek, Volkmar and Won, Markus and Wulf, Volker}, year = {1999}, keywords = {CSCW, ProSEC}, pages = {29--34}, } -
Mambrey, P. & Pipek, V. (1999)Enhancing participatory design by multiple communication channels
Human-Computer Interaction: Communication, Cooperation, and Application Design, Proceedings of HCI International ’99 (the 8th International Conference on Human-Computer Interaction), Munich, Germany, August 22-26, 1999, Volume 2., Publisher: Lawrence Erlbaum, Pages: 387–391
[BibTeX]@inproceedings{mambrey_enhancing_1999, title = {Enhancing participatory design by multiple communication channels}, isbn = {0-8058-3392-7}, booktitle = {Human-{Computer} {Interaction}: {Communication}, {Cooperation}, and {Application} {Design}, {Proceedings} of {HCI} {International} '99 (the 8th {International} {Conference} on {Human}-{Computer} {Interaction}), {Munich}, {Germany}, {August} 22-26, 1999, {Volume} 2}, publisher = {Lawrence Erlbaum}, author = {Mambrey, Peter and Pipek, Volkmar}, editor = {Bullinger, Hans-Jörg and Ziegler, Jürgen}, year = {1999}, keywords = {CSCW, ProSEC}, pages = {387--391}, } -
Pipek, V. (1999)CSCW for Communities: Are there new challenges?
Position Paper for the Workshop “Broadening Our Understanding: Community Networks and Other Forms of Computer Supported Community Work” of the 6th European Conference on CSCW (ECSCW’99), Copenhagen, September 14-16, 1999.
[BibTeX]@inproceedings{pipek_cscw_1999, title = {{CSCW} for {Communities}: {Are} there new challenges?}, booktitle = {Position {Paper} for the {Workshop} "{Broadening} {Our} {Understanding}: {Community} {Networks} and {Other} {Forms} of {Computer} {Supported} {Community} {Work}" of the 6th {European} {Conference} on {CSCW} ({ECSCW}'99), {Copenhagen}, {September} 14-16, 1999}, author = {Pipek, Volkmar}, year = {1999}, keywords = {CSCW, ProSEC}, } -
Pipek, V. & Wulf, V. (1999)POLITeam – Konzepte zur Einführung von Groupware
IN Kubicek, H. (Ed.), Multimedia@Verwaltung – Jahrbuch Telekommunikation und Gesellschaft Heidelberg
[BibTeX]@incollection{pipek_politeam_1999-1, address = {Heidelberg}, title = {{POLITeam} - {Konzepte} zur {Einführung} von {Groupware}}, booktitle = {Multimedia@{Verwaltung} - {Jahrbuch} {Telekommunikation} und {Gesellschaft}}, publisher = {Hüthig}, author = {Pipek, Volkmar and Wulf, Volker}, editor = {Kubicek, Herbert}, year = {1999}, keywords = {CSCW, ProSEC, book\_section}, pages = {389--390}, }
1998
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Pipek, V. (1998)Enabling for mass communication in design – The struggle for structure
Position Paper for the Workshop “Designing cross borders: The community design of community networks” of the Partcipatory Design Conference(PDC 98)/ Conference on Computer Supported Cooperative Work (CSCW 98), Seattle; Nov. 14, 1998. Seattle
[BibTeX]@inproceedings{pipek_enabling_1998, address = {Seattle}, title = {Enabling for mass communication in design - {The} struggle for structure}, booktitle = {Position {Paper} for the {Workshop} "{Designing} cross borders: {The} community design of community networks" of the {Partcipatory} {Design} {Conference}({PDC} 98)/ {Conference} on {Computer} {Supported} {Cooperative} {Work} ({CSCW} 98), {Seattle}; {Nov}. 14, 1998}, author = {Pipek, Volkmar}, year = {1998}, keywords = {CSCW, ProSEC}, } -
Engel, A., Baars, H., Kaack, H., Kahler, H., Kaiser, S., Kopperger, D., Mayer, A., Oldenburg, S., Pipek, V., Rittenbruch, M., Seibt, D., Stanisic-Petrovic, M., Won, M., Wulf, V. & Ziegler, J. (1998)Telekooperation in der öffentlichen Verwaltung – Organisatorische Leitsätze für Anwender
, Köln, Publisher: Bonn/Projektträger Informationstechnik bei der DLR
[BibTeX]@book{engel_telekooperation_1998, address = {Köln}, title = {Telekooperation in der öffentlichen {Verwaltung} - {Organisatorische} {Leitsätze} für {Anwender}}, publisher = {Bonn/Projektträger Informationstechnik bei der DLR}, author = {Engel, Andreas and Baars, Henning and Kaack, Heino and Kahler, Helge and Kaiser, Siegfried and Kopperger, Dietmar and Mayer, Andreas and Oldenburg, Stephan and Pipek, Volkmar and Rittenbruch, Markus and Seibt, Dietrich and Stanisic-Petrovic, Mirjana and Won, Markus and Wulf, Volker and Ziegler, Jürgen}, year = {1998}, keywords = {CSCW, ProSEC}, } -
Fleischhauer, D., Maerker, O., Pipek, V. & Schmidt, D. (1998)“http://bürger.beteiligung.de” – Planungsbeteiligung durch Informations- und Kommunikationstechnik
IN Standort – Magazin des Deutschen Verbandes für Angewandte Geographie Berlin
[BibTeX] [Download PDF]@incollection{fleischhauer_httpburgerbeteiligung_1998, address = {Berlin}, title = {"http://bürger.beteiligung.de" - {Planungsbeteiligung} durch {Informations}- und {Kommunikationstechnik}}, volume = {22}, url = {http://www.wineme.uni-siegen.de/paper/1998/fleischhauer_maerker_pipek_schmidt_buergerbeteiligung1998.pdf}, number = {4}, booktitle = {Standort - {Magazin} des {Deutschen} {Verbandes} für {Angewandte} {Geographie}}, publisher = {Springer}, author = {Fleischhauer, Dietmar and Maerker, Oliver and Pipek, Volkmar and Schmidt, Dirk}, year = {1998}, keywords = {CSCW, ProSEC}, pages = {19--25}, }
1997
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Wulf, V., Pipek, V. & Stiemerling, O. (1997)Review des Aufsatzes “Floor Control for Multimedia Conferencing and Collaboration” by H.-P. Dommel and J. J. Garcia-Lunes-Aceves
IN ACM Computing Reviews, Vol. 10, Pages: 522
[BibTeX]@article{wulf_review_1997, title = {Review des {Aufsatzes} "{Floor} {Control} for {Multimedia} {Conferencing} and {Collaboration}" by {H}.-{P}. {Dommel} and {J}. {J}. {Garcia}-{Lunes}-{Aceves}}, volume = {10}, journal = {ACM Computing Reviews}, author = {Wulf, Volker and Pipek, Volkmar and Stiemerling, Oliver}, year = {1997}, keywords = {CSCW, ProSEC}, pages = {522}, } -
Wulf, V., Pipek, V. & Stiemerling, O. (1997)Review of the essay “Floor Control for Multimedia Conferencing and Collaboration” by H.-P. Dommel and J. J. Garcia-Lunes-Aceves
IN ACM Computing Reviews, Pages: 522 p.
[BibTeX]@article{wulf_review_1997-1, title = {Review of the essay "{Floor} {Control} for {Multimedia} {Conferencing} and {Collaboration}" by {H}.-{P}. {Dommel} and {J}. {J}. {Garcia}-{Lunes}-{Aceves}}, number = {10}, journal = {ACM Computing Reviews}, author = {Wulf, Volker and Pipek, Volkmar and Stiemerling, Oliver}, year = {1997}, keywords = {CSCW, ProSEC}, pages = {522 p.}, }
1996
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Pipek, V. (1996)Dynamische Änderungen an Prozessmodellen. Diplomarbeit am Lehrstuhl für Künstliche Intelligenz/Expertensysteme
, Kaiserslautern, Publisher: Universität Kaiserslautern
[BibTeX]@book{pipek_dynamische_1996, address = {Kaiserslautern}, title = {Dynamische Änderungen an {Prozessmodellen}. {Diplomarbeit} am {Lehrstuhl} für {Künstliche} {Intelligenz}/{Expertensysteme}}, publisher = {Universität Kaiserslautern}, author = {Pipek, Volkmar}, year = {1996}, keywords = {CSCW, ProSEC}, }
1995
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Pipek, V. (1995)CONSYS – ein Constraint Management System für das Wissensbankverwaltungssystem KRISYS. Projektarbeit am Lehrstuhl Datenbanken
, Kaiserslautern, Publisher: Universität Kaiserslautern
[BibTeX]@book{pipek_consys_1995, address = {Kaiserslautern}, title = {{CONSYS} - ein {Constraint} {Management} {System} für das {Wissensbankverwaltungssystem} {KRISYS}. {Projektarbeit} am {Lehrstuhl} {Datenbanken}}, publisher = {Universität Kaiserslautern}, author = {Pipek, Volkmar}, year = {1995}, keywords = {CSCW, ProSEC}, }