Proceeding
2019
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Clarke, M. F., Gonzales, J., Harper, R., Randall, D., Ludwig, T. & Ikeya, N. (2019)Better Supporting Workers in ML Workplaces
New York, NY, USA, Publisher: Association for Computing Machinery, Pages: 443–448 doi:10.1145/3311957.3359429
[BibTeX] [Abstract] [Download PDF]This workshop is aimed at bringing together a multidisciplinary group to discuss Machine Learning and its application in the workplace as a practical, everyday work matter. It’s our hope this is a step toward helping us design better technology and user experiences to support the accomplishment of that work, while paying attention to workplace context. Despite advancement and investment in Machine Learning (ML) business applications, understanding workers in these work contexts have received little attention. As this category experiences dramatic growth, it’s important to better understand the role that workers play, both individually and collaboratively, in a workplace where the output of prediction and machine learning is becoming pervasive. There is a closing window of opportunity to investigate this topic as it proceeds toward ubiquity. CSCW and HCI offer concepts, tools and methodologies to better understand and build for this future.
@inproceedings{clarke_better_2019, address = {New York, NY, USA}, series = {{CSCW} '19}, title = {Better {Supporting} {Workers} in {ML} {Workplaces}}, isbn = {978-1-4503-6692-2}, url = {https://doi.org/10.1145/3311957.3359429}, doi = {10.1145/3311957.3359429}, abstract = {This workshop is aimed at bringing together a multidisciplinary group to discuss Machine Learning and its application in the workplace as a practical, everyday work matter. It's our hope this is a step toward helping us design better technology and user experiences to support the accomplishment of that work, while paying attention to workplace context. Despite advancement and investment in Machine Learning (ML) business applications, understanding workers in these work contexts have received little attention. As this category experiences dramatic growth, it's important to better understand the role that workers play, both individually and collaboratively, in a workplace where the output of prediction and machine learning is becoming pervasive. There is a closing window of opportunity to investigate this topic as it proceeds toward ubiquity. CSCW and HCI offer concepts, tools and methodologies to better understand and build for this future.}, urldate = {2021-04-16}, booktitle = {Conference {Companion} {Publication} of the 2019 on {Computer} {Supported} {Cooperative} {Work} and {Social} {Computing}}, publisher = {Association for Computing Machinery}, author = {Clarke, Michael F. and Gonzales, Joseph and Harper, Richard and Randall, David and Ludwig, Thomas and Ikeya, Nozomi}, month = nov, year = {2019}, keywords = {cscw, hci, machine learning}, pages = {443--448}, }
2018
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Kaufhold, M., Rupp, N., Reuter, C., Amelunxen, C. & Cristaldi, M. (2018)112.SOCIAL: Design and Evaluation of a Mobile Crisis App for Bidirectional Communication between Emergency Services and Citizen
Portsmouth, UK, Publisher: AIS
[BibTeX] [Download PDF]@inproceedings{kaufhold_112social_2018, address = {Portsmouth, UK}, title = {112.{SOCIAL}: {Design} and {Evaluation} of a {Mobile} {Crisis} {App} for {Bidirectional} {Communication} between {Emergency} {Services} and {Citizen}}, url = {http://ecis2018.eu/wp-content/uploads/2018/09/1458-doc.pdf https://aisel.aisnet.org/ecis2018_rp/81/}, booktitle = {Proceedings of the {European} {Conference} on {Information} {Systems} ({ECIS})}, publisher = {AIS}, author = {Kaufhold, Marc-André and Rupp, Nicola and Reuter, Christian and Amelunxen, Christoph and Cristaldi, Massimo}, year = {2018}, keywords = {crisis management, CSCW, A-Paper, EmerGent, KontiKat, social media, bidirectional communication, KooperationHCI, mobile crisis apps}, } -
Pihkala, S. & Karasti, H. (2018)Politics of Mattering in the Practices of Participatory Design
New York, NY, USA, Publisher: ACM, Pages: 13:1–13:5 doi:10.1145/3210604.3210616
[BibTeX] [Download PDF]@inproceedings{pihkala_politics_2018, address = {New York, NY, USA}, series = {{PDC} '18}, title = {Politics of {Mattering} in the {Practices} of {Participatory} {Design}}, isbn = {978-1-4503-5574-2}, url = {http://doi.acm.org/10.1145/3210604.3210616}, doi = {10.1145/3210604.3210616}, booktitle = {Proceedings of the 15th {Participatory} {Design} {Conference}: {Short} {Papers}, {Situated} {Actions}, {Workshops} and {Tutorial} - {Volume} 2}, publisher = {ACM}, author = {Pihkala, Suvi and Karasti, Helena}, year = {2018}, keywords = {cscw, participatory design, becoming, ethics, feminist theory, matter, mattering, new materialism, politics, posthuman, relationality, socio-materiality}, pages = {13:1--13:5}, } -
Parmiggiani, E. & Karasti, H. (2018)Surfacing the Arctic: Politics of Participation in Infrastructuring
New York, NY, USA, Publisher: ACM, Pages: 7:1–7:5 doi:10.1145/3210604.3210625
[BibTeX] [Download PDF]@inproceedings{parmiggiani_surfacing_2018, address = {New York, NY, USA}, series = {{PDC} '18}, title = {Surfacing the {Arctic}: {Politics} of {Participation} in {Infrastructuring}}, isbn = {978-1-4503-5574-2}, url = {http://doi.acm.org/10.1145/3210604.3210625}, doi = {10.1145/3210604.3210625}, booktitle = {Proceedings of the 15th {Participatory} {Design} {Conference}: {Short} {Papers}, {Situated} {Actions}, {Workshops} and {Tutorial} - {Volume} 2}, publisher = {ACM}, author = {Parmiggiani, Elena and Karasti, Helena}, year = {2018}, keywords = {cscw, MdK, participation, environment, politics, infrastructuring, relational}, pages = {7:1--7:5}, } -
Baker, K. S. & Karasti, H. (2018)Data Care and Its Politics: Designing for Local Collective Data Management As a Neglected Thing
New York, NY, USA, Publisher: ACM, Pages: 10:1–10:12 doi:10.1145/3210586.3210587
[BibTeX] [Download PDF]@inproceedings{baker_data_2018, address = {New York, NY, USA}, series = {{PDC} '18}, title = {Data {Care} and {Its} {Politics}: {Designing} for {Local} {Collective} {Data} {Management} {As} a {Neglected} {Thing}}, isbn = {978-1-4503-6371-6}, url = {http://doi.acm.org/10.1145/3210586.3210587}, doi = {10.1145/3210586.3210587}, booktitle = {Proceedings of the 15th {Participatory} {Design} {Conference}: {Full} {Papers} - {Volume} 1}, publisher = {ACM}, author = {Baker, Karen S and Karasti, Helena}, year = {2018}, keywords = {cscw, participatory design, MdK, information management, politics, infrastructuring, data care, information infrastructure, local collective data management, matters of care, partnering designer, science and technology studies}, pages = {10:1--10:12}, } -
Karasti, H., Botero, A., Parmiggiani, E., Baker, K., Marttila, S., Saad-Sulonen, J. & Geirbo, H. C. (2018)Infrastructuring in PD: What Does Infrastructuring Look Like? When Does It Look Like That?
New York, NY, USA, Publisher: ACM, Pages: 45:1–45:3 doi:10.1145/3210604.3210618
[BibTeX] [Download PDF]@inproceedings{karasti_infrastructuring_2018, address = {New York, NY, USA}, series = {{PDC} '18}, title = {Infrastructuring in {PD}: {What} {Does} {Infrastructuring} {Look} {Like}? {When} {Does} {It} {Look} {Like} {That}?}, isbn = {978-1-4503-5574-2}, url = {http://doi.acm.org/10.1145/3210604.3210618}, doi = {10.1145/3210604.3210618}, booktitle = {Proceedings of the 15th {Participatory} {Design} {Conference}: {Short} {Papers}, {Situated} {Actions}, {Workshops} and {Tutorial} - {Volume} 2}, publisher = {ACM}, author = {Karasti, Helena and Botero, Andrea and Parmiggiani, Elena and Baker, Karen and Marttila, Sanna and Saad-Sulonen, Joanna and Geirbo, Hanne Cecilie}, year = {2018}, keywords = {cscw, MdK, politics, infrastructuring, relational}, pages = {45:1--45:3}, }
2017
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Stickel, O., Aal, K., Fuchsberger, V., Tscheligi, M., Rüller, S., Wenzelmann, V., Pipek, V. & Wulf, V. (2017)3D printing/digital fabrication for education and the common good Workshop for C&T2017
Troyes
[BibTeX]@inproceedings{stickel_3d_2017, address = {Troyes}, title = {{3D} printing/digital fabrication for education and the common good {Workshop} for {C}\&{T2017}}, booktitle = {Workshop at the 8th international conference on {Communities} and {Technologies}}, author = {Stickel, Oliver and Aal, Konstantin and Fuchsberger, Verena and Tscheligi, Manfred and Rüller, Sarah and Wenzelmann, Victoria and Pipek, Volkmar and Wulf, Volker}, year = {2017}, keywords = {CSCW, FabLab, yallah}, } -
Wiegärtner, D., Reuter, C. & Müller, C. (2017)Erwartungen der älteren Bevölkerung an IKT für Krisenkommunikation
IN Burghardt, M., Wimmer, R., Wolff, C. & Womser-Hacker, C. (Eds.). Regensburg, Germany, Publisher: Gesellschaft für Informatik e.V., Pages: 609–614 doi:10.18420/muc2017-ws17-0416
[BibTeX] [Abstract] [Download PDF]Aufgrund des demographischen Wandels und der zunehmenden Bevölkerungsdichte im urbanen Raum wird es in Zukunft zu neuen Herausforderungen in der Planung und Vorbereitung von Katastrophen-lagen in Städten kommen. Dabei wird vor allem der Nutzen von IKT für ältere Menschen in Bezug auf (Groß-)Schadenslagen von hoher Relevanz sein, der in der bisherigen Forschung nicht angemessen be-trachtet wurde. Mittels eines nutzerzentrierten Ansatzes wird untersucht, wie eine geeignete Krisenkommunikation durch IKT für ältere Menschen funktionieren könnte. Ziel der Arbeit ist es, die Vorbereitung für die ältere Population in Großstädten im Falle einer (Groß-)Schadenslage zu untersuchen und zu un-terstützen. Gerade für das System Stadt sind die Ergebnisse dieser Arbeit von Relevanz und können hel-fen, den urbanen Raum resilienter gegen mögliche Katastrophen zu gestalten.
@inproceedings{wiegartner_erwartungen_2017, address = {Regensburg, Germany}, title = {Erwartungen der älteren {Bevölkerung} an {IKT} für {Krisenkommunikation}}, url = {http://dl.mensch-und-computer.de/bitstream/handle/123456789/5419/2017_WS17_416.pdf}, doi = {10.18420/muc2017-ws17-0416}, abstract = {Aufgrund des demographischen Wandels und der zunehmenden Bevölkerungsdichte im urbanen Raum wird es in Zukunft zu neuen Herausforderungen in der Planung und Vorbereitung von Katastrophen-lagen in Städten kommen. Dabei wird vor allem der Nutzen von IKT für ältere Menschen in Bezug auf (Groß-)Schadenslagen von hoher Relevanz sein, der in der bisherigen Forschung nicht angemessen be-trachtet wurde. Mittels eines nutzerzentrierten Ansatzes wird untersucht, wie eine geeignete Krisenkommunikation durch IKT für ältere Menschen funktionieren könnte. Ziel der Arbeit ist es, die Vorbereitung für die ältere Population in Großstädten im Falle einer (Groß-)Schadenslage zu untersuchen und zu un-terstützen. Gerade für das System Stadt sind die Ergebnisse dieser Arbeit von Relevanz und können hel-fen, den urbanen Raum resilienter gegen mögliche Katastrophen zu gestalten.}, booktitle = {Mensch \& {Computer}: {Workshopband}}, publisher = {Gesellschaft für Informatik e.V.}, author = {Wiegärtner, Daniel and Reuter, Christian and Müller, Claudia}, editor = {Burghardt, M. and Wimmer, R. and Wolff, C. and Womser-Hacker, C.}, year = {2017}, keywords = {CSCW, HCI, KontiKat, italg}, pages = {609--614}, } -
Reuter, C., Wiegärtner, D. & Müller, C. (2017)DIVOA – Unterstützung der älteren Bevölkerung bei Schadenslagen
IN Burghardt, M., Wimmer, R., Wolff, C. & Womser-Hacker, C. (Eds.). Regensburg, Germany, Publisher: Gesellschaft für Informatik e.V., Pages: 295–298 doi:10.18420/muc2017-mci-0352
[BibTeX] [Abstract] [Download PDF]Der demographische Wandel und die Urbanisierung können als die Megatrends der kommenden Jahre betrachten werden, wodurch sich neue Herausforderungen und Chancen für Städte ergeben. Gerade im Kontext von Katastrophen und Gefahren benötigt das System Stadt resiliente Ansätze, die mittels neuer Technologien gewährleistet werden können. Da IKT zeitnahe, kontextspezifische und persönliche Informationen ortsunabhängig liefern können, ist diese Entwicklung von hoher Relevanz für die Sicherstellung des Systems Stadt und dessen Bewohner. Im Kontext von Katastrophen und Gefahren weisen ältere Menschen aufgrund ihrer eingeschränkten physischen, sozialen und ökonomischen Fähigkeiten jedoch eine erhöhte Vulnerabilität auf. Diese Arbeit möchte, dies adressierend, einen Beitrag zur Integration der älteren Bevölkerung bei Schadenslagen darstellen und ein Konzept vorstellen.
@inproceedings{reuter_divoa_2017, address = {Regensburg, Germany}, title = {{DIVOA} – {Unterstützung} der älteren {Bevölkerung} bei {Schadenslagen}}, url = {https://dl.gi.de/bitstream/handle/20.500.12116/3279/2017_MCI_352.pdf}, doi = {10.18420/muc2017-mci-0352}, abstract = {Der demographische Wandel und die Urbanisierung können als die Megatrends der kommenden Jahre betrachten werden, wodurch sich neue Herausforderungen und Chancen für Städte ergeben. Gerade im Kontext von Katastrophen und Gefahren benötigt das System Stadt resiliente Ansätze, die mittels neuer Technologien gewährleistet werden können. Da IKT zeitnahe, kontextspezifische und persönliche Informationen ortsunabhängig liefern können, ist diese Entwicklung von hoher Relevanz für die Sicherstellung des Systems Stadt und dessen Bewohner. Im Kontext von Katastrophen und Gefahren weisen ältere Menschen aufgrund ihrer eingeschränkten physischen, sozialen und ökonomischen Fähigkeiten jedoch eine erhöhte Vulnerabilität auf. Diese Arbeit möchte, dies adressierend, einen Beitrag zur Integration der älteren Bevölkerung bei Schadenslagen darstellen und ein Konzept vorstellen.}, booktitle = {Mensch \& {Computer}: {Tagungsband}}, publisher = {Gesellschaft für Informatik e.V.}, author = {Reuter, Christian and Wiegärtner, Daniel and Müller, Claudia}, editor = {Burghardt, M. and Wimmer, R. and Wolff, C. and Womser-Hacker, C.}, year = {2017}, keywords = {CSCW, HCI, KontiKat, italg}, pages = {295--298}, } -
Korn, M. & Wagenknecht, S. (2017)Friction in Arenas of Repair: Hacking, Security Research, and Mobile Phone Infrastructure
New York, USA
[BibTeX] [Download PDF]@inproceedings{korn_friction_2017, address = {New York, USA}, title = {Friction in {Arenas} of {Repair}: {Hacking}, {Security} {Research}, and {Mobile} {Phone} {Infrastructure}}, url = {http://mkorn.binaervarianz.de/pub/korn-cscw2017.pdf}, booktitle = {Proceedings of the {Conference} on {Computer}-{Supported} {Cooperative} {Work} and {Social} {Computing} ({CSCW})}, author = {Korn, Matthias and Wagenknecht, Susann}, year = {2017}, keywords = {CSCW, A-Paper}, } -
Kaufhold, M., Reuter, C., Ludwig, T. & Scholl, S. (2017)Social Media Analytics: Eine Marktstudie im Krisenmanagement
IN Eibl, M. & Gaedke, M. (Eds.). Bonn, Pages: 1325–1338
[BibTeX] [Abstract] [Download PDF]Mit zunehmender Zahl an Nutzern sozialer Medien steigt auch die Menge produzierter Datenmengen, welche häufig unter dem Schlagwort Big Social Data diskutiert werden. Um Informationen aus diesen großen Datenmengen generieren zu können, existiert aktuell bereits eine Vielzahl verschiedener Systeme, welche sich des Data Minings bedienen, um die Analyse zu erleichtern. Je nachdem für welche Fragestellung diese Datenmengen herangezogen werden sollen, kommen verschiedene Systeme in Frage, die jeweils ihre Stärken und Schwächen haben. Innerhalb dieses Beitrages geben wir eine Übersicht aktueller Systeme zur Analyse sozialer Medien im Generellen sowie im speziellen Kontext des Krisenmanagements. Auf Basis verschiedener Attribute wie der Möglichkeit zur Kommunikation, des Setzens eines Alarms oder der Tonalität sowie einer darauf basierenden Marktanalyse werden die Systeme in die drei Klassen Intelligence-, Management- und spezialisierten Analysesysteme klassifiziert und im Hinblick auf ihre Eignung für die Analyse sozialer Medien kategorisiert.
@inproceedings{kaufhold_social_2017, address = {Bonn}, title = {Social {Media} {Analytics}: {Eine} {Marktstudie} im {Krisenmanagement}}, url = {https://dl.gi.de/bitstream/handle/20.500.12116/3896/B16-1.pdf http://www.peasec.de/paper/2017/2017_KaufholdReuterLudwigScholl_SocialMediaAnalytcisMarktstudie_INF.pdf}, abstract = {Mit zunehmender Zahl an Nutzern sozialer Medien steigt auch die Menge produzierter Datenmengen, welche häufig unter dem Schlagwort Big Social Data diskutiert werden. Um Informationen aus diesen großen Datenmengen generieren zu können, existiert aktuell bereits eine Vielzahl verschiedener Systeme, welche sich des Data Minings bedienen, um die Analyse zu erleichtern. Je nachdem für welche Fragestellung diese Datenmengen herangezogen werden sollen, kommen verschiedene Systeme in Frage, die jeweils ihre Stärken und Schwächen haben. Innerhalb dieses Beitrages geben wir eine Übersicht aktueller Systeme zur Analyse sozialer Medien im Generellen sowie im speziellen Kontext des Krisenmanagements. Auf Basis verschiedener Attribute wie der Möglichkeit zur Kommunikation, des Setzens eines Alarms oder der Tonalität sowie einer darauf basierenden Marktanalyse werden die Systeme in die drei Klassen Intelligence-, Management- und spezialisierten Analysesysteme klassifiziert und im Hinblick auf ihre Eignung für die Analyse sozialer Medien kategorisiert.}, booktitle = {{INFORMATIK} 2017, {Lecture} {Notes} in {Informatics} ({LNI}), {Gesellschaft} für {Informatik}}, author = {Kaufhold, Marc-André and Reuter, Christian and Ludwig, Thomas and Scholl, Simon}, editor = {Eibl, Maximilian and Gaedke, Martin}, year = {2017}, keywords = {CSCW, HCI, KontiKat, SMO}, pages = {1325--1338}, } -
Korn, M., Schorch, M., Pipek, V., Bietz, M., Østerlund, C., Procter, R., Ribes, D. & Williams, R. (2017)E-Infrastructures for Research Collaboration: The Case of the Social Sciences and Humanities
New York, USA
[BibTeX] [Download PDF]@inproceedings{korn_e-infrastructures_2017, address = {New York, USA}, title = {E-{Infrastructures} for {Research} {Collaboration}: {The} {Case} of the {Social} {Sciences} and {Humanities}}, url = {https://eresearchinfssh2017.files.wordpress.com/2016/12/eresearchinfssh2017-proposal.pdf}, booktitle = {Proceedings of the 20th {ACM} {Conference} on {Computer}-{Supported} {Cooperative} {Work} and {Social} {Computing} {Companion} ({CSCW} 2017 {Companion})}, author = {Korn, Matthias and Schorch, Marén and Pipek, Volkmar and Bietz, Matthew and Østerlund, Carsten and Procter, Rob and Ribes, David and Williams, Robin}, year = {2017}, keywords = {CSCW, MdK}, } -
Pottebaum, J., Erfurth, C. & Reuter, C. (2017)IT-Rettung 2017: IT-Unterstützung in Emergency Management & Response
IN Eibl, M. & Gaedke, M. (Eds.). Bonn, Pages: 1281–1282
[BibTeX] [Download PDF]@inproceedings{pottebaum_it-rettung_2017, address = {Bonn}, title = {{IT}-{Rettung} 2017: {IT}-{Unterstützung} in {Emergency} {Management} \& {Response}}, url = {https://dl.gi.de/bitstream/handle/20.500.12116/3891/B16-0.pdf}, booktitle = {{INFORMATIK} 2017, {Lecture} {Notes} in {Informatics} ({LNI}), {Gesellschaft} für {Informatik}}, author = {Pottebaum, Jens and Erfurth, Christian and Reuter, Christian}, editor = {Eibl, Maximilian and Gaedke, Martin}, year = {2017}, keywords = {CSCW, KontiKat}, pages = {1281--1282}, } -
Kaufhold, M., Reuter, C. & Stefan, M. (2017)Gesellschaftliche Herausforderungen des Missbrauchs von Bots und sozialen Medien
IN Burghardt, M., Wimmer, R., Wolff, C. & Womser-Hacker, C. (Eds.). Regensburg, Germany, Publisher: Gesellschaft für Informatik e.V., Pages: 51–58 doi:10.18420/muc2017-ws01-0386
[BibTeX] [Abstract] [Download PDF]Soziale Medien wie Facebook oder Twitter haben sich als alltägliche Kommunikationskanäle etabliert. Aufgrund der großen Reichweite sind diese Medien für den privaten oder öffentlichen Austausch unter Freunden und Gruppierungen sowie zur Produkt- und Unternehmenswerbung geeignet, unterliegen aber auch der Gefahr der Manipulation öffentlicher Diskurse oder des Missbrauchs der jeweiligen Plattformfunktionen. Hierzu werden unter anderem Bots, und spezifischer „Social Bots“, als automatisierte Programme eingesetzt, um einen Einfluss auf ökonomische, politische und soziale Prozesse auszuüben. Dieser Beitrag stellt die vorläufigen Ergebnisse einer systematischen Literaturstudie und thematischen Analyse dar, welche gesellschaftliche Herausforderungen sowie zugehörige Methoden und Vorgehensweisen des Missbrauchs von Bots und sozialen Medien umfassen.
@inproceedings{kaufhold_gesellschaftliche_2017, address = {Regensburg, Germany}, title = {Gesellschaftliche {Herausforderungen} des {Missbrauchs} von {Bots} und sozialen {Medien}}, url = {http://dl.mensch-und-computer.de/bitstream/handle/123456789/5412/2017_WS01_386.pdf?sequence=1}, doi = {10.18420/muc2017-ws01-0386}, abstract = {Soziale Medien wie Facebook oder Twitter haben sich als alltägliche Kommunikationskanäle etabliert. Aufgrund der großen Reichweite sind diese Medien für den privaten oder öffentlichen Austausch unter Freunden und Gruppierungen sowie zur Produkt- und Unternehmenswerbung geeignet, unterliegen aber auch der Gefahr der Manipulation öffentlicher Diskurse oder des Missbrauchs der jeweiligen Plattformfunktionen. Hierzu werden unter anderem Bots, und spezifischer „Social Bots“, als automatisierte Programme eingesetzt, um einen Einfluss auf ökonomische, politische und soziale Prozesse auszuüben. Dieser Beitrag stellt die vorläufigen Ergebnisse einer systematischen Literaturstudie und thematischen Analyse dar, welche gesellschaftliche Herausforderungen sowie zugehörige Methoden und Vorgehensweisen des Missbrauchs von Bots und sozialen Medien umfassen.}, booktitle = {Mensch \& {Computer}: {Workshopband}}, publisher = {Gesellschaft für Informatik e.V.}, author = {Kaufhold, Marc-André and Reuter, Christian and Stefan, Marvin}, editor = {Burghardt, M. and Wimmer, R. and Wolff, C. and Womser-Hacker, C.}, year = {2017}, keywords = {CSCW, Frieden, KontiKat, SMO}, pages = {51--58}, } -
Kaufhold, M. & Reuter, C. (2017)The Impact of Social Media in Emergencies: A Case Study with the Fire Department of Frankfurt
IN Comes, T., Bénaben, F., Hanachi, C. & Lauras, M. (Eds.). Albi, France, Publisher: ISCRAM, Pages: 603–612
[BibTeX] [Abstract] [Download PDF]The use of social media is not only part of everyday life but also of crises and emergencies. Many studies focus on the concrete use of social media during a specific emergency, but the prevalence of social media, data access and published research studies allows the examination in a broader and more integrated manner. This work-in-progress paper presents the results of a case study with the Fire Department Frankfurt, which is one of the biggest and most modern fire departments in Germany. The findings relate to social media technologies, organizational structure and roles, information validation, staff skills and resources, and the importance of volunteer communities. In the next step, the results will be integrated into the frame of a comparative case study with the overall aim of examining the impact of social media on how emergency services respond and react in an emergency.
@inproceedings{kaufhold_impact_2017, address = {Albi, France}, title = {The {Impact} of {Social} {Media} in {Emergencies}: {A} {Case} {Study} with the {Fire} {Department} of {Frankfurt}}, url = {http://idl.iscram.org/files/marc-andrekaufhold/2017/1494_Marc-AndreKaufhold+ChristianReuter2017.pdf}, abstract = {The use of social media is not only part of everyday life but also of crises and emergencies. Many studies focus on the concrete use of social media during a specific emergency, but the prevalence of social media, data access and published research studies allows the examination in a broader and more integrated manner. This work-in-progress paper presents the results of a case study with the Fire Department Frankfurt, which is one of the biggest and most modern fire departments in Germany. The findings relate to social media technologies, organizational structure and roles, information validation, staff skills and resources, and the importance of volunteer communities. In the next step, the results will be integrated into the frame of a comparative case study with the overall aim of examining the impact of social media on how emergency services respond and react in an emergency.}, booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})}, publisher = {ISCRAM}, author = {Kaufhold, Marc-André and Reuter, Christian}, editor = {Comes, Tina and Bénaben, Frédérick and Hanachi, Chihab and Lauras, Matthieu}, year = {2017}, keywords = {CSCW, HCI, EmerGent, KontiKat, SMO}, pages = {603--612}, } -
Reuter, C., Kaufhold, M., Leopold, I. & Knipp, H. (2017)Katwarn, NINA or FEMA? Multi-Method Study on Distribution, Use and Public Views on Crisis Apps
Guimarães, Portugal, Publisher: AIS, Pages: 2187–2201
[BibTeX] [Abstract] [Download PDF]Crises, such as thunderstorms and an increasing number of (recognised) terroristic attacks in 2015, 2016, and 2017, do not only lead to extensive monetary damage, but also threaten human lives and influence citizens’ perceptions of safety and security. In such situations, the population demands information about the damage and safe behaviour. Although some apps are available to provide this information, the number of users seems relatively low. Focussing on Germany, this study aims to research (1) the distribution of crisis apps in the population, (2) the kinds of crisis apps currently used, as well as (3) needed core functionalities of warning apps. This multi-method study analyses crisis apps by investigating their utilisation quantitatively in a snowball-based survey in Europe (n=1,034) and in a representative survey in Germany (n=1,369). Based on this, the German warning apps Katwarn and NINA and the US-American app FEMA are evaluated qualitatively (n=22). The results revealed requirements which informed the implementation of a warning app prototype. The prototype combines the identified advantages of the apps evaluated in the study, containing warnings and all-clear, recommendations for action, functions to contact friends and helpers. The contributions of this work are findings on the distribution of crisis apps in Europe and Germany (both 16\%), the kinds of crisis apps used (mostly weather and warning apps), and empirically based requirements for warning apps which can be integrated in further developments of existing apps and a prototype for such an app.
@inproceedings{reuter_katwarn_2017, address = {Guimarães, Portugal}, title = {Katwarn, {NINA} or {FEMA}? {Multi}-{Method} {Study} on {Distribution}, {Use} and {Public} {Views} on {Crisis} {Apps}}, url = {http://www.peasec.de/paper/2017/2017_ReuterKaufholdLeopoldKnipp_CrisisApps_ECIS.pdf http://aisel.aisnet.org/ecis2017_rp/139/}, abstract = {Crises, such as thunderstorms and an increasing number of (recognised) terroristic attacks in 2015, 2016, and 2017, do not only lead to extensive monetary damage, but also threaten human lives and influence citizens' perceptions of safety and security. In such situations, the population demands information about the damage and safe behaviour. Although some apps are available to provide this information, the number of users seems relatively low. Focussing on Germany, this study aims to research (1) the distribution of crisis apps in the population, (2) the kinds of crisis apps currently used, as well as (3) needed core functionalities of warning apps. This multi-method study analyses crisis apps by investigating their utilisation quantitatively in a snowball-based survey in Europe (n=1,034) and in a representative survey in Germany (n=1,369). Based on this, the German warning apps Katwarn and NINA and the US-American app FEMA are evaluated qualitatively (n=22). The results revealed requirements which informed the implementation of a warning app prototype. The prototype combines the identified advantages of the apps evaluated in the study, containing warnings and all-clear, recommendations for action, functions to contact friends and helpers. The contributions of this work are findings on the distribution of crisis apps in Europe and Germany (both 16\%), the kinds of crisis apps used (mostly weather and warning apps), and empirically based requirements for warning apps which can be integrated in further developments of existing apps and a prototype for such an app.}, booktitle = {European {Conference} on {Information} {Systems} ({ECIS})}, publisher = {AIS}, author = {Reuter, Christian and Kaufhold, Marc-André and Leopold, Inken and Knipp, Hannah}, year = {2017}, keywords = {CSCW, HCI, A-Paper, EmerGent, Frieden, KontiKat, Terror}, pages = {2187--2201}, } -
Stickel, O., Aal, K., Schorch, M., Pipek, V., Hornung, D., Boden, A. & Wulf, V. (2017)Computerclubs und Flüchtlingslager – Ein Diskussionsbeitrag zur Forschungs- und Bildungsarbeit aus praxistheoretischer Perspektive
Wien doi:https://doi.org/10.14361/9783839433508
[BibTeX] [Download PDF]@inproceedings{stickel_computerclubs_2017, address = {Wien}, title = {Computerclubs und {Flüchtlingslager} - {Ein} {Diskussionsbeitrag} zur {Forschungs}- und {Bildungsarbeit} aus praxistheoretischer {Perspektive}}, url = {https://www.degruyter.com/view/books/9783839433508/9783839433508-008/9783839433508-008.xml}, doi = {https://doi.org/10.14361/9783839433508}, booktitle = {Tagungsband {Do} it! {Yourself}? {Fragen} zu ({Forschungs}-){Praktiken} des {Selbermachens}}, author = {Stickel, Oliver and Aal, Konstantin and Schorch, Marén and Pipek, Volkmar and Hornung, Dominik and Boden, Alexander and Wulf, Volker}, year = {2017}, keywords = {CSCW, FabLab}, } -
Reuter, C., Mentler, T., Geisler, S., Herczeg, M., Ludwig, T., Pipek, V., Nestler, S., Herczeg, M., Geisler, S., Ludwig, T., Pipek, V. & Pottebaum, J. (2017)5. Workshop Mensch-Maschine-Interaktion in sicherheitskritischen Systemen
IN Dachselt, R. & Weber, G. (Eds.). Regensburg, Germany, Publisher: Gesellschaft für Informatik e.V., Pages: 565–569 doi:10.18420/muc2017-ws01-0380
[BibTeX] [Abstract] [Download PDF]Im Zentrum dieses Workshops stehen Erkenntnisse zur Mensch-Computer-Interaktion (MCI) in sicherheitskritischen Anwendungsgebieten. Da in solchen Feldern – etwa Katastrophenmanagement, Verkehr, Produktion oder Medizin – MCI eine immer größere Relevanz erhält, sind viele wissenschaftliche Gebiete, unter anderem die Informatik oder Mensch-Maschine Interaktion, zunehmend gefragt. Die Herausfor-derung besteht darin, bestehende Ansätze und Methoden zu diskutieren, anzupassen und innovative Lösungen zu entwickeln, die von den Nutzenden sicher und effizient verwendet werden können.
@inproceedings{reuter_5_2017, address = {Regensburg, Germany}, title = {5. {Workshop} {Mensch}-{Maschine}-{Interaktion} in sicherheitskritischen {Systemen}}, url = {https://dl.gi.de/bitstream/handle/20.500.12116/16929/Beitrag_328_final__a.pdf https://dl.gi.de/bitstream/handle/20.500.12116/3170/2017_WS01_380.pdf}, doi = {10.18420/muc2017-ws01-0380}, abstract = {Im Zentrum dieses Workshops stehen Erkenntnisse zur Mensch-Computer-Interaktion (MCI) in sicherheitskritischen Anwendungsgebieten. Da in solchen Feldern – etwa Katastrophenmanagement, Verkehr, Produktion oder Medizin – MCI eine immer größere Relevanz erhält, sind viele wissenschaftliche Gebiete, unter anderem die Informatik oder Mensch-Maschine Interaktion, zunehmend gefragt. Die Herausfor-derung besteht darin, bestehende Ansätze und Methoden zu diskutieren, anzupassen und innovative Lösungen zu entwickeln, die von den Nutzenden sicher und effizient verwendet werden können.}, booktitle = {Mensch und {Computer} 2018: {Workshopband}}, publisher = {Gesellschaft für Informatik e.V.}, author = {Reuter, Christian and Mentler, Tilo and Geisler, Stefan and Herczeg, Michael and Ludwig, Thomas and Pipek, Volkmar and Nestler, Simon and Herczeg, Michael and Geisler, Stefan and Ludwig, Thomas and Pipek, Volkmar and Pottebaum, Jens}, editor = {Dachselt, Raimund and Weber, Gerhard}, year = {2017}, keywords = {CSCW, HCI, KontiKat, SMO}, pages = {565--569}, } -
Jakobi, T., Ogonowski, C., Castelli, N., Stevens, G. & Wulf, V. (2017)The Catch(es) with Smart Home – Experiences of a Living Lab Field Study
@inproceedings{jakobi_catches_2017, title = {The {Catch}(es) with {Smart} {Home} – {Experiences} of a {Living} {Lab} {Field} {Study}}, booktitle = {Proceedings of the {Conference} on {Human} {Factors} in {Computing} {Systems} ({CHI})}, author = {Jakobi, Timo and Ogonowski, Corinna and Castelli, Nico and Stevens, Gunnar and Wulf, Volker}, year = {2017}, keywords = {CSCW, PRAXLABS, A-Paper, SMARTLIVE, UUIS}, } -
Reuter, C., Pätsch, K. & Runft, E. (2017)Terrorbekämpfung mithilfe sozialer Medien – ein explorativer Einblick am Beispiel von Twitter
IN Leimeister, J. M. & Brenner, W. (Eds.). St. Gallen, Switzerland, Publisher: AIS, Pages: 649–663
[BibTeX] [Abstract] [Download PDF]Das Internet und insbesondere soziale Medien werden bekanntermaßen nicht nur zu vermeintlich guten Zwecken genutzt. So findet die Rekrutierung neuer Mitglieder und die Verbreitung von Ideologien des Terrorismus ebenfalls über dieses Medium statt. Aber auch die Terrorismusbekämpfung bedient sich gleicher Werkzeuge. Die Art und Weise dieser Gegenmaßnahmen sowie die Vorgehensweisen sollen in diesem Artikel thematisiert werden. Im ersten Teil wird der Forschungsstand zusammengefasst. Der zweite Teil stellt eine explorative empirische Studie der Terrorismusbekämpfung in sozialen Medien, insbesondere in Twitter, dar. Verschiedene, möglichst charakteristische Formen werden in diesem Rahmen am Beispiel von Twitter strukturiert. Ziel ist es, sich diesem hochrelevanten Gebiet mit dem Ziel von Frieden und Sicherheit aus Perspektive der Wirtschaftsinformatik zu nähern und weiteren Forschungsarbeiten in diesem Gebiet als Grundlage und Ausgangspunkt dienen zu können.
@inproceedings{reuter_terrorbekampfung_2017, address = {St. Gallen, Switzerland}, title = {Terrorbekämpfung mithilfe sozialer {Medien} – ein explorativer {Einblick} am {Beispiel} von {Twitter}}, url = {http://www.wineme.uni-siegen.de/paper/2017/2017_ReuterPaetschRunft_TerrorbekaempfungSozialeMedien_WI.pdf http://aisel.aisnet.org/wi2017/track06/paper/6/ http://wineme.uni-siegen.de/paper/2017/2017_ReuterPaetschRunft_TerrorbekaempfungSozialeMedien_WI.pdf}, abstract = {Das Internet und insbesondere soziale Medien werden bekanntermaßen nicht nur zu vermeintlich guten Zwecken genutzt. So findet die Rekrutierung neuer Mitglieder und die Verbreitung von Ideologien des Terrorismus ebenfalls über dieses Medium statt. Aber auch die Terrorismusbekämpfung bedient sich gleicher Werkzeuge. Die Art und Weise dieser Gegenmaßnahmen sowie die Vorgehensweisen sollen in diesem Artikel thematisiert werden. Im ersten Teil wird der Forschungsstand zusammengefasst. Der zweite Teil stellt eine explorative empirische Studie der Terrorismusbekämpfung in sozialen Medien, insbesondere in Twitter, dar. Verschiedene, möglichst charakteristische Formen werden in diesem Rahmen am Beispiel von Twitter strukturiert. Ziel ist es, sich diesem hochrelevanten Gebiet mit dem Ziel von Frieden und Sicherheit aus Perspektive der Wirtschaftsinformatik zu nähern und weiteren Forschungsarbeiten in diesem Gebiet als Grundlage und Ausgangspunkt dienen zu können.}, booktitle = {Proceedings of the {International} {Conference} on {Wirtschaftsinformatik} ({WI})}, publisher = {AIS}, author = {Reuter, Christian and Pätsch, Katja and Runft, Elena}, editor = {Leimeister, J.M. and Brenner, W.}, year = {2017}, keywords = {CSCW, HCI, A-Paper, EmerGent, Frieden, SMO, Terror}, pages = {649--663}, } -
Harmon, E., Korn, M. & Voida, A. (2017)Supporting Everyday Philanthropy: Care Work In Situ and at Scale
New York, USA
[BibTeX] [Download PDF]@inproceedings{harmon_supporting_2017, address = {New York, USA}, title = {Supporting {Everyday} {Philanthropy}: {Care} {Work} {In} {Situ} and at {Scale}}, url = {http://mkorn.binaervarianz.de/pub/korn-cscw2017-2.pdf}, booktitle = {Proceedings of the {Conference} on {Computer}-{Supported} {Cooperative} {Work} and {Social} {Computing} ({CSCW})}, author = {Harmon, Ellie and Korn, Matthias and Voida, Amy}, year = {2017}, keywords = {CSCW, A-Paper}, } -
Leopold, I. & Reuter, C. (2017)Kundenakzeptanz von Bluetooth-Beacons im Lebensmittelhandel
IN Burghardt, M., Wimmer, R., Wolff, C. & Womser-Hacker, C. (Eds.). Regensburg, Germany, Publisher: Gesellschaft für Informatik e.V., Pages: 361–364 doi:10.18420/muc2017-mci-0350
[BibTeX] [Abstract] [Download PDF]Die Nutzung des Internets hat zu einem veränderten Kaufverhalten der Gesellschaft geführt, was wiederum Auswirkungen auf den stationären Einzelhandel hat. Da die Anzahl an Smartphone-Nutzern ebenfalls kontinuierlich steigt, werden mobile Anwendungen immer wichtiger. Durch den Einsatz von Bluetooth-Beacons – kleinen, beliebig platzierbaren Funksendern, dessen Signale von einer entsprechenden App verarbeitet werden können – kann der Einkauf sowohl erleichtert als auch erlebnisreicher gestaltet werden. Der Gebrauch von Beacons in Deutschland ist weniger verbreitet und erforscht. Pilotprojekte stützen sich lediglich auf Nutzungsdaten und Reaktionszeiten, jedoch nicht auf Kundenmeinungen. Diese Arbeit untersucht Nutzungsmöglichkeiten und Kundenakzeptanz von auf Beacons basierenden Konzepten im Einzelhandel mittels einer Online-Kundenumfrage.
@inproceedings{leopold_kundenakzeptanz_2017, address = {Regensburg, Germany}, title = {Kundenakzeptanz von {Bluetooth}-{Beacons} im {Lebensmittelhandel}}, url = {http://www.peasec.de/paper/2017/2017_LeopoldReuter_BeaconLebensmittelhandel_MuC.pdf}, doi = {10.18420/muc2017-mci-0350}, abstract = {Die Nutzung des Internets hat zu einem veränderten Kaufverhalten der Gesellschaft geführt, was wiederum Auswirkungen auf den stationären Einzelhandel hat. Da die Anzahl an Smartphone-Nutzern ebenfalls kontinuierlich steigt, werden mobile Anwendungen immer wichtiger. Durch den Einsatz von Bluetooth-Beacons – kleinen, beliebig platzierbaren Funksendern, dessen Signale von einer entsprechenden App verarbeitet werden können – kann der Einkauf sowohl erleichtert als auch erlebnisreicher gestaltet werden. Der Gebrauch von Beacons in Deutschland ist weniger verbreitet und erforscht. Pilotprojekte stützen sich lediglich auf Nutzungsdaten und Reaktionszeiten, jedoch nicht auf Kundenmeinungen. Diese Arbeit untersucht Nutzungsmöglichkeiten und Kundenakzeptanz von auf Beacons basierenden Konzepten im Einzelhandel mittels einer Online-Kundenumfrage.}, booktitle = {Mensch \& {Computer}: {Tagungsband}}, publisher = {Gesellschaft für Informatik e.V.}, author = {Leopold, Inken and Reuter, Christian}, editor = {Burghardt, M. and Wimmer, R. and Wolff, C. and Womser-Hacker, C.}, year = {2017}, keywords = {CSCW, HCI, Kooperation}, pages = {361--364}, } -
Reuter, C., Kaufhold, M. & Klös, J. (2017)Benutzbare Sicherheit: Usability, Safety und Security bei Passwörtern
IN Burghardt, M., Wimmer, R., Wolff, C. & Womser-Hacker, C. (Eds.). Regensburg, Germany, Publisher: Gesellschaft für Informatik e.V., Pages: 33–41 doi:10.18420/muc2017-ws01-0384
[BibTeX] [Abstract] [Download PDF]Obwohl Usability und Sicherheit beides relevante Anforderungen für Anwendungssysteme sind, stehen sie in einem Spannungsfeld. Sicherheit kann als Schutz vor Angriffen von außen (Security), aber auch für das sichere Funktionieren (Safety) dieser Anwendungssysteme verstanden werden. Durch die immer größere Vernetzung klassischer Safety-Domänen, wie dem Katastrophenschutz, gewinnen Security-Aspekte dort ebenfalls an Bedeutung. Die Übertragung von kritischen und vertraulichen Informationen auf mobile Endgeräte muss zugleich passwortgeschützt als auch schnell verfügbar sein; zeitintensive Authentifizierungsmechanismen können hier stören. In dieser Studie werden die Nutzung von Passwörtern vor dem Hintergrund der Abwägung von Sicherheit und Usability exploriert und Hypothesen zum Umgang mit Passwörtern aufgestellt, die im Kontext der Digitalisierung in der zivilen Sicherheit sowie mobilen und ubiquitären Geräte im Katastrophenschutz an enormer Bedeutung gewinnen.
@inproceedings{reuter_benutzbare_2017, address = {Regensburg, Germany}, title = {Benutzbare {Sicherheit}: {Usability}, {Safety} und {Security} bei {Passwörtern}}, url = {http://dl.mensch-und-computer.de/bitstream/handle/123456789/5390/2017_WS01_384.pdf http://dl.mensch-und-computer.de/handle/123456789/5390}, doi = {10.18420/muc2017-ws01-0384}, abstract = {Obwohl Usability und Sicherheit beides relevante Anforderungen für Anwendungssysteme sind, stehen sie in einem Spannungsfeld. Sicherheit kann als Schutz vor Angriffen von außen (Security), aber auch für das sichere Funktionieren (Safety) dieser Anwendungssysteme verstanden werden. Durch die immer größere Vernetzung klassischer Safety-Domänen, wie dem Katastrophenschutz, gewinnen Security-Aspekte dort ebenfalls an Bedeutung. Die Übertragung von kritischen und vertraulichen Informationen auf mobile Endgeräte muss zugleich passwortgeschützt als auch schnell verfügbar sein; zeitintensive Authentifizierungsmechanismen können hier stören. In dieser Studie werden die Nutzung von Passwörtern vor dem Hintergrund der Abwägung von Sicherheit und Usability exploriert und Hypothesen zum Umgang mit Passwörtern aufgestellt, die im Kontext der Digitalisierung in der zivilen Sicherheit sowie mobilen und ubiquitären Geräte im Katastrophenschutz an enormer Bedeutung gewinnen.}, booktitle = {Mensch \& {Computer}: {Workshopband}}, publisher = {Gesellschaft für Informatik e.V.}, author = {Reuter, Christian and Kaufhold, Marc-André and Klös, Jonas}, editor = {Burghardt, M. and Wimmer, R. and Wolff, C. and Womser-Hacker, C.}, year = {2017}, keywords = {CSCW, HCI, KontiKat, CRISP}, pages = {33--41}, } -
Korn, M. & Pipek, V. (2017)Appropriation Infrastructures for Research Communities of Practice
[BibTeX] [Abstract] [Download PDF]
Researchers in the social sciences and humanities utilize a multitude of specialized tools in their everyday research practice. These niche research tools face challenges in their uptake and sustainability. We propose to support communities of practice around diverse sets of research tools with infrastructures for appropriation support. In our vision, a central knowledge exchange hub about tool usages embedded in a social network of researchers supports continuous learning and collaborative appropriation of new and old research tools and processes. With this approach, we seek to support the dynamic and flexible assemblage of heterogeneous sets of tools by researchers rather than the tools’ tight integration into standardized einfrastructures.
@inproceedings{korn_appropriation_2017, title = {Appropriation {Infrastructures} for {Research} {Communities} of {Practice}}, url = {https://eresearchinfssh2017.files.wordpress.com/2017/02/korn-appropriation_infrastructures-2017.pdf}, abstract = {Researchers in the social sciences and humanities utilize a multitude of specialized tools in their everyday research practice. These niche research tools face challenges in their uptake and sustainability. We propose to support communities of practice around diverse sets of research tools with infrastructures for appropriation support. In our vision, a central knowledge exchange hub about tool usages embedded in a social network of researchers supports continuous learning and collaborative appropriation of new and old research tools and processes. With this approach, we seek to support the dynamic and flexible assemblage of heterogeneous sets of tools by researchers rather than the tools' tight integration into standardized einfrastructures.}, booktitle = {Workshop on {E}-{Infrastructures} for {Research} {Collaboration}: {The} {Case} of the {Social} {Sciences} and {Humanities} at {CSCW} 2017, {February} 25-{March} 1, {Portland}, {USA}}, author = {Korn, Matthias and Pipek, Volkmar}, year = {2017}, keywords = {CSCW, MdK}, } -
de Carvalho, A. F. P., Saeed, S., Reuter, C., Wulf, V., Pinatti de Carvalho, A. F., Saeed, S., Reuter, C. & Wulf, V. (2017)The Role of Technological Infrastructure in Nomadic Practices of a Social Activist Community
Sheffield, UK, Pages: 41–47
[BibTeX] [Download PDF]@inproceedings{de_carvalho_role_2017, address = {Sheffield, UK}, title = {The {Role} of {Technological} {Infrastructure} in {Nomadic} {Practices} of a {Social} {Activist} {Community}}, volume = {14}, url = {http://www.iisi.de/fileadmin/IISI/upload/IRSI/2017Vol14Iss3/6_decarvalho-et-al_v14_n3.pdf}, booktitle = {Proceedings of the {ECSCW}-{Workshop} on {Nomadic} {Culture} {Beyond} {Work} {Practices}, {International} {Reports} on {Socio}-{Informatics} ({IRSI})}, author = {de Carvalho, Aparecido Fabiano Pinatti and Saeed, Saqib and Reuter, Christian and Wulf, Volker and Pinatti de Carvalho, Aparecido Fabiano and Saeed, Saqib and Reuter, Christian and Wulf, Volker}, year = {2017}, keywords = {CSCW, HCI, PRAXLABS, Frieden, Infrastruktur}, pages = {41--47}, } -
Reuter, C., Ludwig, T., Kaufhold, M. & Hupertz, J. (2017)Social Media Resilience during Infrastructure Breakdowns using Mobile Ad-Hoc Networks
IN Wohlgemuth, V., Fuchs-Kittowski, F. & Wittmann, J. (Eds.). Berlin, Germany, Publisher: Springer, Pages: 75–88 doi:10.1007/978-3-319-44711-7_7
[BibTeX] [Abstract] [Download PDF]Social media and instant messaging services are nowadays considered as important communication infrastructures on which people rely on. However, the exchange of content during breakdowns of the underlying technical infrastructures, which sometimes happens based on environmental occurrences, is challenging. Hence, with this paper, we examine the resilience of social media during breakdowns. We discuss communication options and examine ad-hoc functionality for the exchange of social media data between different actors in such cases. To address this, we have developed a concept, which makes use of mobile ad-hoc networks (MANETs) for the spontaneous exchange of information with smartphones. We implemented our concept as the mobile application Social Offline Map (SOMAP) and evaluated it within two iterations (1.0 and 2.0). Finally, we discuss our contribution within the context of related work and the limitations of our approach.
@inproceedings{reuter_social_2017, address = {Berlin, Germany}, title = {Social {Media} {Resilience} during {Infrastructure} {Breakdowns} using {Mobile} {Ad}-{Hoc} {Networks}}, url = {http://wineme.uni-siegen.de/paper/2017/2017_Reuteretal_SocialMediaResilienceMANET_EnviroInfo.pdf http://www.wineme.uni-siegen.de/paper/2017/2017_Reuteretal_SocialMediaResilienceMANET_EnviroInfo.pdf}, doi = {10.1007/978-3-319-44711-7_7}, abstract = {Social media and instant messaging services are nowadays considered as important communication infrastructures on which people rely on. However, the exchange of content during breakdowns of the underlying technical infrastructures, which sometimes happens based on environmental occurrences, is challenging. Hence, with this paper, we examine the resilience of social media during breakdowns. We discuss communication options and examine ad-hoc functionality for the exchange of social media data between different actors in such cases. To address this, we have developed a concept, which makes use of mobile ad-hoc networks (MANETs) for the spontaneous exchange of information with smartphones. We implemented our concept as the mobile application Social Offline Map (SOMAP) and evaluated it within two iterations (1.0 and 2.0). Finally, we discuss our contribution within the context of related work and the limitations of our approach.}, booktitle = {Advances and {New} {Trends} in {Environmental} {Informatics} - {Proceedings} of the 30th {EnviroInfo} {Conference}}, publisher = {Springer}, author = {Reuter, Christian and Ludwig, Thomas and Kaufhold, Marc-André and Hupertz, Julian}, editor = {Wohlgemuth, V. and Fuchs-Kittowski, Frank and Wittmann, Jochen}, year = {2017}, keywords = {CSCW, HCI, EmerGent, SMO, Infrastruktur, KOKOS, RSF}, pages = {75--88}, } -
Reuter, C., Kaufhold, M. & Steinfort, R. (2017)Rumors, Fake News and Social Bots in Conflicts and Emergencies: Towards a Model for Believability in Social Media
IN Comes, T., Bénaben, F., Hanachi, C. & Lauras, M. (Eds.). Albi, France, Publisher: ISCRAM, Pages: 583–591
[BibTeX] [Abstract] [Download PDF]The use of social media is gaining more and more in importance in ordinary life but also in conflicts and emergencies. The social big data, generated by users, is partially also used as a source for situation assessment, e.g. to receive pictures or to assess the general mood. However, the information’s believability is hard to control and can deceive. Rumors, fake news and social bots are phenomenons that challenge the easy consumption of social media. To address this, our paper explores the believability of content in social media. Based on foundations of information quality we conducted a literature study to derive a three-level model for assessing believability. It summarizes existing assessment approaches, assessment criteria and related measures. On this basis, we describe several steps towards the development of an assessment approach that works across different types of social media.
@inproceedings{reuter_rumors_2017, address = {Albi, France}, title = {Rumors, {Fake} {News} and {Social} {Bots} in {Conflicts} and {Emergencies}: {Towards} a {Model} for {Believability} in {Social} {Media}}, url = {http://idl.iscram.org/files/christianreuter/2017/1492_ChristianReuter_etal2017.pdf}, abstract = {The use of social media is gaining more and more in importance in ordinary life but also in conflicts and emergencies. The social big data, generated by users, is partially also used as a source for situation assessment, e.g. to receive pictures or to assess the general mood. However, the information's believability is hard to control and can deceive. Rumors, fake news and social bots are phenomenons that challenge the easy consumption of social media. To address this, our paper explores the believability of content in social media. Based on foundations of information quality we conducted a literature study to derive a three-level model for assessing believability. It summarizes existing assessment approaches, assessment criteria and related measures. On this basis, we describe several steps towards the development of an assessment approach that works across different types of social media.}, booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})}, publisher = {ISCRAM}, author = {Reuter, Christian and Kaufhold, Marc-André and Steinfort, René}, editor = {Comes, Tina and Bénaben, Frédérick and Hanachi, Chihab and Lauras, Matthieu}, year = {2017}, keywords = {CSCW, HCI, EmerGent, Frieden, KontiKat, SMO, Terror}, pages = {583--591}, } -
Kotthaus, C., Ludwig, T. & Pipek, V. (2017)Wissensvermittlung als Mittel zur Vermeidung von Konflikte n bei der Produktionsplanung eines KMU
IN Sure-Vetter, Y., Zander, S. & Harth, A. (Eds.). Karlsruhe, Pages: 110
[BibTeX]@inproceedings{kotthaus_wissensvermittlung_2017, address = {Karlsruhe}, title = {Wissensvermittlung als {Mittel} zur {Vermeidung} von {Konflikte} n bei der {Produktionsplanung} eines {KMU}}, booktitle = {Proceedings 9te {Konferenz} {Professionelles} {Wissensmanagement}}, author = {Kotthaus, Christroph and Ludwig, Thomas and Pipek, Volkmar}, editor = {Sure-Vetter, York and Zander, Stefan and Harth, Andreas}, year = {2017}, keywords = {CSCW}, pages = {110}, } -
Ludwig, T., Schneider, K. & Pipek, V. (2017)Integration of Empirical Study Participants into Mobile Data Analysis through Information Visualization
Eindhoven, Netherlands, Publisher: Springer, Pages: (accepted)
[BibTeX]@inproceedings{ludwig_integration_2017, address = {Eindhoven, Netherlands}, title = {Integration of {Empirical} {Study} {Participants} into {Mobile} {Data} {Analysis} through {Information} {Visualization}}, booktitle = {Proceedings of the {International} {Symposium} on {End}-{User} {Development} ({IS}-{EUD}). {Lecture} {Notes} in {Computer} {Science}}, publisher = {Springer}, author = {Ludwig, Thomas and Schneider, Kevin and Pipek, Volkmar}, year = {2017}, keywords = {CSCW}, pages = {(accepted)}, } -
Zettl, V., Ludwig, T., Kotthaus, C. & Skudelny, S. (2017)Embedding Unaffiliated Volunteers in Crisis Management Systems: Deploying and Supporting the Concept of Intermediary Organizations
IN Tina Comes Frédérick Bénaben, C. H. M. L. (Ed.)., Pages: (accepted)
[BibTeX]@inproceedings{zettl_embedding_2017, title = {Embedding {Unaffiliated} {Volunteers} in {Crisis} {Management} {Systems}: {Deploying} and {Supporting} the {Concept} of {Intermediary} {Organizations}}, booktitle = {Proceedings of {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})}, author = {Zettl, Veronika and Ludwig, Thomas and Kotthaus, Christoph and Skudelny, Sascha}, editor = {Tina Comes, Frédérick Bénaben, Chihab Hanachi, Matthieu Lauras}, year = {2017}, keywords = {CSCW}, pages = {(accepted)}, } -
Reuter, C., Pätsch, K. & Runft, E. (2017)Terrorbekämpfung mithilfe sozialer Medien – ein explorativer Einblick am Beispiel von Twitter
St. Gallen, Switzerland, Pages: Accepted
[BibTeX] [Abstract] [Download PDF]Das Internet und insbesondere soziale Medien werden bekanntermaßen nicht nur zu vermeintlich guten Zwecken genutzt. So findet die Rekrutierung neuer Mitglieder und die Verbreitung von Ideologien des Terrorismus ebenfalls über dieses Medium statt. Aber auch die Terrorismusbekämpfung bedient sich gleicher Werkzeuge. Die Art und Weise dieser Gegenmaßnahmen sowie die Vorgehensweisen sollen in diesem Artikel thematisiert werden. Im ersten Teil wird der Forschungsstand zusammengefasst. Der zweite Teil stellt eine explorative empirische Studie der Terrorismusbekämpfung in sozialen Medien, insbesondere in Twitter, dar. Verschiedene, möglichst charakteristische Formen werden in diesem Rahmen am Beispiel von Twitter strukturiert. Ziel ist es, sich diesem hochrelevanten Gebiet mit dem Ziel von Frieden und Sicherheit aus Perspektive der Wirtschaftsinformatik zu nähern und weiteren Forschungsarbeiten in diesem Gebiet als Grundlage und Ausgangspunkt dienen zu können.
@inproceedings{reuter_terrorbekampfung_2017-1, address = {St. Gallen, Switzerland}, title = {Terrorbekämpfung mithilfe sozialer {Medien} – ein explorativer {Einblick} am {Beispiel} von {Twitter}}, url = {http://wineme.uni-siegen.de/paper/2017/2017_ReuterPaetschRunft_TerrorbekaempfungSozialeMedien_WI.pdf}, abstract = {Das Internet und insbesondere soziale Medien werden bekanntermaßen nicht nur zu vermeintlich guten Zwecken genutzt. So findet die Rekrutierung neuer Mitglieder und die Verbreitung von Ideologien des Terrorismus ebenfalls über dieses Medium statt. Aber auch die Terrorismusbekämpfung bedient sich gleicher Werkzeuge. Die Art und Weise dieser Gegenmaßnahmen sowie die Vorgehensweisen sollen in diesem Artikel thematisiert werden. Im ersten Teil wird der Forschungsstand zusammengefasst. Der zweite Teil stellt eine explorative empirische Studie der Terrorismusbekämpfung in sozialen Medien, insbesondere in Twitter, dar. Verschiedene, möglichst charakteristische Formen werden in diesem Rahmen am Beispiel von Twitter strukturiert. Ziel ist es, sich diesem hochrelevanten Gebiet mit dem Ziel von Frieden und Sicherheit aus Perspektive der Wirtschaftsinformatik zu nähern und weiteren Forschungsarbeiten in diesem Gebiet als Grundlage und Ausgangspunkt dienen zu können.}, booktitle = {Proceedings of the {International} {Conference} on {Wirtschaftsinformatik}}, author = {Reuter, Christian and Pätsch, Katja and Runft, Elena}, year = {2017}, keywords = {CSCW, A-Paper, EmerGent}, pages = {Accepted}, }
2016
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Ostergaard, K. L., Karasti, H. & Simonsen, J. (2016)Nurses’ journey toward genuine participation
, Pages: 57–60 doi:10.1145/2948076.2948080
[BibTeX] [Abstract] [Download PDF]Copyright 2016 ACM.This paper contributes to the ongoing debate on participation in Participatory Design (PD) by drawing on the notion of genuine participation [8]. It clarifies nurses’ empirical journey as one of becoming and learning [1, 6], where they move from being reluctant participants, attending only because management has instructed them to do so, to taking an interest and finding their voices in the design process. In this way, they are ultimately able to engage in genuine and willing participation. The main discussion points in the paper are the transitions in the nurses’ journey toward embracing qualities of genuine participation, the nurse-researcher’s reflections on her facilitation of the process, and collective learning as an integral part of the process.
@inproceedings{ostergaard_nurses_2016, title = {Nurses' journey toward genuine participation}, isbn = {978-1-4503-4136-3}, url = {http://dl.acm.org/citation.cfm?doid=2948076.2948080}, doi = {10.1145/2948076.2948080}, abstract = {Copyright 2016 ACM.This paper contributes to the ongoing debate on participation in Participatory Design (PD) by drawing on the notion of genuine participation [8]. It clarifies nurses' empirical journey as one of becoming and learning [1, 6], where they move from being reluctant participants, attending only because management has instructed them to do so, to taking an interest and finding their voices in the design process. In this way, they are ultimately able to engage in genuine and willing participation. The main discussion points in the paper are the transitions in the nurses' journey toward embracing qualities of genuine participation, the nurse-researcher's reflections on her facilitation of the process, and collective learning as an integral part of the process.}, booktitle = {Proceedings of the 14th {Participatory} {Design} {Conference} on {Short} {Papers}, {Interactive} {Exhibitions}, {Workshops} - {PDC} '16}, author = {Ostergaard, Kija Lin and Karasti, Helena and Simonsen, Jesper}, year = {2016}, keywords = {cscw, participatory design, genuine participation, mutual learning}, pages = {57--60}, } -
Kotthaus, C., Ludwig, T. & Pipek, V. (2016)Persuasive System Design Analysis of Mobile Warning Apps for Citizens.
Salzburg
[BibTeX] [Download PDF]@inproceedings{kotthaus_persuasive_2016, address = {Salzburg}, title = {Persuasive {System} {Design} {Analysis} of {Mobile} {Warning} {Apps} for {Citizens}.}, url = {https://static1.squarespace.com/static/537a1f91e4b0ccfe943c6bc6/t/56fbb7b940261dc6fac3fb91/1459337146812/7_Kotthaus_Ludwig_Pipek.pdf}, booktitle = {Adjunct {Proceedings} of the 11th {International} {Conference} on {Persuasive} {Technology}, ({Persuasive} '16)}, author = {Kotthaus, Christoph and Ludwig, Thomas and Pipek, Volkmar}, year = {2016}, keywords = {CSCW, PRAXLABS}, } -
Reuter, C., Geilen, G. & Gellert, R. (2016)Sicherheit vs. Privatsphäre: Zur Akzeptanz von Überwachung in sozialen Medien im Kontext von Terrorkrisen
IN Mayr, H. C. & Pinzger, M. (Eds.). Klagenfurt, Publisher: GI-Edition-Lecture Notes in Informatics (LNI)
[BibTeX] [Abstract] [Download PDF]Nach den terroristischen Anschlägen in Paris 2015 und Brüssel 2016 wurde das Bedürfnis nach mehr Sicherheit und Überwachung im Internet laut. Als Folge der Enthüllungen der Überwachungs- und Spionagetechniken der National Security Agency (NSA) durch Edward Snowden 2013 konnte in der Bevölkerung aber auch ein Aufschrei nach erhöhtem Schutz der Privatsphäre im Internet wahrgenommen werden. Die geschilderten Ereignisse verdeutlichen die gegensätzlichen Wünsche nach Sicherheit und Überwachung im Internet sowie Schutz der Privatsphäre. Im ersten Teil dieses Beitrags stellen wir den Stand der Forschung im Bereich Terror, Sicherheit und Privatsphäre in sozialen Medien dar. Im zweiten Teil führen wir eine explorative Studie durch, um zu beleuchten, ob Bürgerinnen und Bürger in Krisenzeiten bereit wären, ihre Privatsphäre im Internet, vor allem in sozialen Netzwerken, zugunsten von Sicherheit zu reduzieren. Basierend auf qualitativen Daten zeigt diese Arbeit Meinungscluster und Tendenzen in Bezug auf das Nullsummenspiel „Sicherheit und Privatsphäre“.
@inproceedings{reuter_sicherheit_2016, address = {Klagenfurt}, title = {Sicherheit vs. {Privatsphäre}: {Zur} {Akzeptanz} von Überwachung in sozialen {Medien} im {Kontext} von {Terrorkrisen}}, url = {http://subs.emis.de/LNI/Proceedings/Proceedings259/P-259.pdf#page=1760 http://www.wineme.uni-siegen.de/paper/2016/2016_ReuterGeilenGellert_SicherheitvsPrivatsphaere-Terrorkrise_INF.pdf http://wineme.uni-siegen.de/paper/2016/2016_ReuterGeilenGellert_Sicher}, abstract = {Nach den terroristischen Anschlägen in Paris 2015 und Brüssel 2016 wurde das Bedürfnis nach mehr Sicherheit und Überwachung im Internet laut. Als Folge der Enthüllungen der Überwachungs- und Spionagetechniken der National Security Agency (NSA) durch Edward Snowden 2013 konnte in der Bevölkerung aber auch ein Aufschrei nach erhöhtem Schutz der Privatsphäre im Internet wahrgenommen werden. Die geschilderten Ereignisse verdeutlichen die gegensätzlichen Wünsche nach Sicherheit und Überwachung im Internet sowie Schutz der Privatsphäre. Im ersten Teil dieses Beitrags stellen wir den Stand der Forschung im Bereich Terror, Sicherheit und Privatsphäre in sozialen Medien dar. Im zweiten Teil führen wir eine explorative Studie durch, um zu beleuchten, ob Bürgerinnen und Bürger in Krisenzeiten bereit wären, ihre Privatsphäre im Internet, vor allem in sozialen Netzwerken, zugunsten von Sicherheit zu reduzieren. Basierend auf qualitativen Daten zeigt diese Arbeit Meinungscluster und Tendenzen in Bezug auf das Nullsummenspiel „Sicherheit und Privatsphäre“.}, booktitle = {Informatik 2016: von {Menschen} für {Menschen}}, publisher = {GI-Edition-Lecture Notes in Informatics (LNI)}, author = {Reuter, Christian and Geilen, Gordian and Gellert, Robin}, editor = {Mayr, Heinrich C. and Pinzger, Martin}, year = {2016}, keywords = {CSCW, HCI, EmerGent, Frieden, SMO, KOKOS, Terror}, } -
Reuter, C., Mentler, T., Geisler, S., Herczeg, M., Ludwig, T., Pipek, V., Nestler, S. & Sautter, J. (2016)Proceedings des Workshops “Mensch-Computer-Interaktion in sicherheitskritischen Systemen”
IN Weyers, B. & Dittmar, A. (Eds.). Aachen, Germany, Publisher: Gesellschaft für Informatik e.V.
[BibTeX] [Download PDF]@inproceedings{reuter_proceedings_2016, address = {Aachen, Germany}, title = {Proceedings des {Workshops} "{Mensch}-{Computer}-{Interaktion} in sicherheitskritischen {Systemen}"}, url = {http://dl.mensch-und-computer.de/handle/123456789/4876/browse?value=Mensch-Computer-Interaktion+in+sicherheitskritischen+Systemen&type=session http://wineme.uni-siegen.de/paper/2016/2016_proc-sicherheitskritischemmi_muc.pdf}, booktitle = {Mensch \& {Computer}: {Workshopband}}, publisher = {Gesellschaft für Informatik e.V.}, author = {Reuter, Christian and Mentler, Tilo and Geisler, Stefan and Herczeg, Michael and Ludwig, Thomas and Pipek, Volkmar and Nestler, Simon and Sautter, Johannes}, editor = {Weyers, B. and Dittmar, A.}, year = {2016}, keywords = {CSCW, HCI, EmerGent, EMERGENT}, } -
Reuter, C. (2016)Emergence as a Characteristic of Resilient Cooperation Technologies
IN Wohlgemuth, V., Fuchs-Kittowski, F. & Wittmann, J. (Eds.). Berlin, Germany, Pages: 141–144
[BibTeX] [Download PDF]@inproceedings{reuter_emergence_2016, address = {Berlin, Germany}, title = {Emergence as a {Characteristic} of {Resilient} {Cooperation} {Technologies}}, url = {http://wineme.uni-siegen.de/paper/2016/2016_reuter_emergencecharacteristicresilienttechnologies_enviroinfo.pdf http://www.peasec.de/paper/2016/2016_Reuter_EmergenceCharacteristicResilientTechnologies_EnviroInfo.pdfsticresilienttechnologies_enviroinfo.pdf}, booktitle = {Environmental {Informatics} – {Stability}, {Continuity}, {Innovation}. {Current} trends and future perspectives based on 30 years of history. {Adjunct} {Proceedings} of the {EnviroInfo} 2016 conference}, author = {Reuter, Christian}, editor = {Wohlgemuth, Volker and Fuchs-Kittowski, Frank and Wittmann, Jochen}, year = {2016}, keywords = {CSCW, EmerGent, Infrastruktur, RSF}, pages = {141--144}, } -
Ludwig, T., Kotthaus, C. & Stumpf, R. (2016)Koordination der ungebundenen Flüchtlingshilfe durch soziale Medien
IN Weyers, B. & Dittmar, A. (Eds.). Aachen, Publisher: Gesellschaft für Informatik e.V.
[BibTeX] [Download PDF]@inproceedings{ludwig_koordination_2016, address = {Aachen}, title = {Koordination der ungebundenen {Flüchtlingshilfe} durch soziale {Medien}}, url = {http://dl.mensch-und-computer.de/bitstream/handle/123456789/5112/Ludwig_Kotthaus_Stumpf_2016.pdf}, booktitle = {Mensch \& {Computer}: {Workshopband}}, publisher = {Gesellschaft für Informatik e.V.}, author = {Ludwig, Thomas and Kotthaus, Christoph and Stumpf, Robin}, editor = {Weyers, Benjamin and Dittmar, Anke}, year = {2016}, keywords = {CSCW}, } -
Reuter, C., Pätsch, K. & Runft, E. (2016)Terrorismus und soziale Medien – Propaganda und Gegenpropaganda
IN Prinz, W., Borchers, J. & Jarke, M. (Eds.). Aachen, Germany, Publisher: Gesellschaft für Informatik e.V. doi:10.18420/muc2016-mci-0209
[BibTeX] [Abstract] [Download PDF]Der Terrorismus nutzt das Internet und insbesondere soziale Medien bereits seit einiger Zeit zur Rekrutierung neuer Mitglieder und zur Verbreitung ihrer Ideologie. Aber auch deren Gegner nutzen das Internet zur Terrorbekämpfung. Auch wenn es zum Einsatz sozialer Medien in Krisen bereits zahlreiche Veröffentlichungen gibt, wurde deren Einsatz im Terrorismus, einer besonderen Art der Krise, insbesondere in der digitalen Terrorbekämpfung, noch weniger betrachtet. Dieser Artikel fasst im ersten Teil den Stand der Forschung in jenem Bereich zusammen. Im zweiten Teil stellt er eine explorative empirische Studie zur Terrorismusbekämpfung in sozialen Medien dar. Hierzu werden verschiedene, möglichst repräsentative Formen am Beispiel von Twitter analysiert und gegliedert. Ziel ist die Schaffung eines Überblicks, der weiteren Forschungsarbeiten als Grundlage dienen kann.
@inproceedings{reuter_terrorismus_2016, address = {Aachen, Germany}, title = {Terrorismus und soziale {Medien} – {Propaganda} und {Gegenpropaganda}}, url = {https://dl.gi.de/bitstream/handle/20.500.12116/178/bitstream_8792.pdf http://dl.mensch-und-computer.de/bitstream/handle/123456789/5017/Reuter_Pätsch_Runft_2016.pdf http://wineme.uni-siegen.de/paper/2016/2016_ReuterPaetschRunft_TerrorismusSozialeMedienGege}, doi = {10.18420/muc2016-mci-0209}, abstract = {Der Terrorismus nutzt das Internet und insbesondere soziale Medien bereits seit einiger Zeit zur Rekrutierung neuer Mitglieder und zur Verbreitung ihrer Ideologie. Aber auch deren Gegner nutzen das Internet zur Terrorbekämpfung. Auch wenn es zum Einsatz sozialer Medien in Krisen bereits zahlreiche Veröffentlichungen gibt, wurde deren Einsatz im Terrorismus, einer besonderen Art der Krise, insbesondere in der digitalen Terrorbekämpfung, noch weniger betrachtet. Dieser Artikel fasst im ersten Teil den Stand der Forschung in jenem Bereich zusammen. Im zweiten Teil stellt er eine explorative empirische Studie zur Terrorismusbekämpfung in sozialen Medien dar. Hierzu werden verschiedene, möglichst repräsentative Formen am Beispiel von Twitter analysiert und gegliedert. Ziel ist die Schaffung eines Überblicks, der weiteren Forschungsarbeiten als Grundlage dienen kann.}, booktitle = {Mensch \& {Computer}: {Tagungsband}}, publisher = {Gesellschaft für Informatik e.V.}, author = {Reuter, Christian and Pätsch, Katja and Runft, Elena}, editor = {Prinz, W. and Borchers, J. and Jarke, M.}, year = {2016}, keywords = {CSCW, EmerGent, Frieden, SMO, Terror}, } -
Pihkala, S. & Karasti, H. (2016)Reflexive engagement: Orientation for ‘Doing Reflexivity’ and Addressing ‘Participation in Plural’
, Pages: 21–30 doi:10.1145/2940299.2940302
[BibTeX] [Download PDF]@inproceedings{pihkala_reflexive_2016-1, title = {Reflexive engagement: {Orientation} for ‘{Doing} {Reflexivity}' and {Addressing} ‘{Participation} in {Plural}'}, isbn = {978-1-4503-4046-5}, url = {http://dl.acm.org/citation.cfm?doid=2940299.2940302}, doi = {10.1145/2940299.2940302}, booktitle = {Proceedings of the 14th {Participatory} {Design} {Conference} on {Full} papers - {PDC} '16}, author = {Pihkala, Suvi and Karasti, Helena}, year = {2016}, keywords = {cscw, social media, participatory design, participation, reflexivity, reflexive engagement, relationships}, pages = {21--30}, } -
Abele, N. D., Hoffmann, S., Kuhnhen, C., Ludwig, T., Schäfer, W., Schweitzer, M. & Wulf, V. (2016)Supporting the Set-up Processes by Cyber Elements based on the Example of Tube Bending
Klagenfurt
[BibTeX] [Download PDF]@inproceedings{abele_supporting_2016, address = {Klagenfurt}, title = {Supporting the {Set}-up {Processes} by {Cyber} {Elements} based on the {Example} of {Tube} {Bending}}, url = {http://subs.emis.de/LNI/Proceedings/Proceedings259/1627.pdf}, booktitle = {Informatik 2016 – {Informatik} von {Menschen} für {Menschen}, {GI}-{Edition}-{Lecture} {Notes} in {Informatics} ({LNI})}, author = {Abele, Nils Darwin and Hoffmann, Sven and Kuhnhen, Christopher and Ludwig, Thomas and Schäfer, Walter and Schweitzer, Marcus and Wulf, Volker}, year = {2016}, keywords = {CSCW}, } -
Ludwig, T. & Pipek, V. (2016)Cyber-Physische Produktionssysteme im Mittelstand: Herausforderungen zu Industrie 4.0 aus Sicht von KMU
@inproceedings{ludwig_cyber-physische_2016, title = {Cyber-{Physische} {Produktionssysteme} im {Mittelstand}: {Herausforderungen} zu {Industrie} 4.0 aus {Sicht} von {KMU}}, url = {http://www.tholud.de/wp-content/uploads/2016/05/2016-LudwigPipek-CPPSundKMU-MKWI.pdf}, booktitle = {Multikonferenz {Wirtschaftsinformatik}, {Research}-in-{Progress}}, author = {Ludwig, Thomas and Pipek, Volkmar}, year = {2016}, keywords = {CSCW}, } -
Reuter, C., Amelunxen, C. & Moi, M. (2016)Semi-Automatic Alerts and Notifications for Emergency Services based on Cross-Platform Social Media Data –Evaluation of a Prototype
IN Mayr, H. C. & Pinzger, M. (Eds.). Klagenfurt, Publisher: GI-Edition-Lecture Notes in Informatics (LNI), Pages: 1805–1818
[BibTeX] [Abstract] [Download PDF]The convergence of social networking and mobile media technology is shifting the way how people communicate and gain or share information. People are using social media to a greater extent, also in emergency situations. During disasters throughout the world, such as the 2010 Haiti earthquake, the 2013 European floods, or the terror attacks 2015 in Paris and 2016 in Brussels, this has been illustrated again. Often information about disasters even finds its way faster to social media than it reaches regular news companies and emergency services. However, approaches for processing and analyzing the vast quantities of data produced have even more potential. Yet many emergency services still have not found a way to put this potential to an effective use. Within our project EmerGent we are developing a system to process and analyse information from social media particularly tailored for the specific needs of emergency services. The aim is to transform the high volume of noisy data into a low volume of rich content that is useful to emergency personnel. In the first part of this paper we present our approach from a user interface perspective. The second part deals with the evaluation of the approach and the derivation of future potentials of the approach.
@inproceedings{reuter_semi-automatic_2016, address = {Klagenfurt}, title = {Semi-{Automatic} {Alerts} and {Notifications} for {Emergency} {Services} based on {Cross}-{Platform} {Social} {Media} {Data} –{Evaluation} of a {Prototype}}, url = {http://subs.emis.de/LNI/Proceedings/Proceedings259/P-259.pdf#page=1806 http://wineme.uni-siegen.de/paper/2016/2016_ReuterAmelunxenMoi_EvaluationAlertsNotifications_INF.pdf}, abstract = {The convergence of social networking and mobile media technology is shifting the way how people communicate and gain or share information. People are using social media to a greater extent, also in emergency situations. During disasters throughout the world, such as the 2010 Haiti earthquake, the 2013 European floods, or the terror attacks 2015 in Paris and 2016 in Brussels, this has been illustrated again. Often information about disasters even finds its way faster to social media than it reaches regular news companies and emergency services. However, approaches for processing and analyzing the vast quantities of data produced have even more potential. Yet many emergency services still have not found a way to put this potential to an effective use. Within our project EmerGent we are developing a system to process and analyse information from social media particularly tailored for the specific needs of emergency services. The aim is to transform the high volume of noisy data into a low volume of rich content that is useful to emergency personnel. In the first part of this paper we present our approach from a user interface perspective. The second part deals with the evaluation of the approach and the derivation of future potentials of the approach.}, booktitle = {Informatik 2016: von {Menschen} für {Menschen}}, publisher = {GI-Edition-Lecture Notes in Informatics (LNI)}, author = {Reuter, Christian and Amelunxen, Christoph and Moi, Matthias}, editor = {Mayr, Heinrich C. and Pinzger, Martin}, year = {2016}, keywords = {CSCW, HCI, EmerGent, SMO, Kooperation}, pages = {1805--1818}, } -
Wagenknecht, S. & Korn, M. (2016)Hacking as Transgressive Infrastructuring: Mobile Phone Networks and the German Chaos Computer Club
San Francisco, USA, Pages: 1104–1117
[BibTeX]@inproceedings{wagenknecht_hacking_2016, address = {San Francisco, USA}, title = {Hacking as {Transgressive} {Infrastructuring}: {Mobile} {Phone} {Networks} and the {German} {Chaos} {Computer} {Club}}, booktitle = {Proceedings of the 19th \{{ACM}\} {Conference} on {Computer}-{Supported} {Cooperative} {Work} and {Social} {Computing} (\{{CSCW}\} 2016)}, author = {Wagenknecht, Susann and Korn, Matthias}, year = {2016}, keywords = {CSCW, A-Paper}, pages = {1104--1117}, } -
Reuter, C., Mentler, T., Geisler, S., Herczeg, M., Ludwig, T., Pipek, V., Nestler, S. & Sautter, J. (2016)Aktuelle Ansätze zur Mensch-Computer-Interaktion in sicherheitskritischen Systemen
IN Weyers, B. & Dittmar, A. (Eds.). Aachen, Germany, Publisher: Gesellschaft für Informatik e.V. doi:10.18420/muc2016-ws01-0000
[BibTeX] [Abstract] [Download PDF]Die zunehmende Durchdringung der Lebenswelt mit IT macht auch nicht vor sicherheitskritischen Systemen halt. Anwendungsfelder betreffen kritische Infrastrukturen, Leitstellensysteme, Fahrzeug- und Verkehrsführungssoftware, Prozessführungssysteme, Produktionstechnologien, Anwendung der Medizintechnik, des Krisenmanagements, der Gefahrenabwehr oder des Terrorismus. Die Mensch-Computer-Interaktion in solchen sicherheitskritischen Systemen und Anwendungsfeldern ist eine Herausforderung nicht nur für die Informatik, sondern eine interdisziplinäre Aufgabe an der Schnittstelle vieler Disziplinen. Zunehmend müssen auch mobile Kontexte und Endgeräte sowie soziale Netzwerke in die Betrachtungen einbezogen werden.
@inproceedings{reuter_aktuelle_2016, address = {Aachen, Germany}, title = {Aktuelle {Ansätze} zur {Mensch}-{Computer}-{Interaktion} in sicherheitskritischen {Systemen}}, url = {http://dl.mensch-und-computer.de/bitstream/handle/123456789/5056/Reuter_etal_2016.pdf http://wineme.uni-siegen.de/paper/2016/2016_Reuteretal_AktuelleAnsatzeSicherheitskritischeHCI.pdf}, doi = {10.18420/muc2016-ws01-0000}, abstract = {Die zunehmende Durchdringung der Lebenswelt mit IT macht auch nicht vor sicherheitskritischen Systemen halt. Anwendungsfelder betreffen kritische Infrastrukturen, Leitstellensysteme, Fahrzeug- und Verkehrsführungssoftware, Prozessführungssysteme, Produktionstechnologien, Anwendung der Medizintechnik, des Krisenmanagements, der Gefahrenabwehr oder des Terrorismus. Die Mensch-Computer-Interaktion in solchen sicherheitskritischen Systemen und Anwendungsfeldern ist eine Herausforderung nicht nur für die Informatik, sondern eine interdisziplinäre Aufgabe an der Schnittstelle vieler Disziplinen. Zunehmend müssen auch mobile Kontexte und Endgeräte sowie soziale Netzwerke in die Betrachtungen einbezogen werden.}, booktitle = {Mensch \& {Computer}: {Workshopband}}, publisher = {Gesellschaft für Informatik e.V.}, author = {Reuter, Christian and Mentler, Tilo and Geisler, Stefan and Herczeg, Michael and Ludwig, Thomas and Pipek, Volkmar and Nestler, Simon and Sautter, Johannes}, editor = {Weyers, B. and Dittmar, A.}, year = {2016}, keywords = {CSCW, HCI, EmerGent, SMO, KOKOS}, } -
Reuter, C., Gellert, R. & Geilen, G. (2016)Reception of Terror in Germany – Security, Privacy and Social Media
IN Wohlgemuth, V., Fuchs-Kittowski, F. & Wittmann, J. (Eds.). Berlin, Pages: 151–156
[BibTeX] [Download PDF]@inproceedings{reuter_reception_2016, address = {Berlin}, title = {Reception of {Terror} in {Germany} – {Security}, {Privacy} and {Social} {Media}}, url = {http://wineme.uni-siegen.de/paper/2016/2016_reutergeilengellert_receptionterrorgermany-securityprivacysocialmedia_enviroinfo.pdf http://www.peasec.de/paper/2016/2016_ReuterGeilenGellert_ReceptionTerrorGermany-SecurityPrivacySocialMedia_EnviroInfo_selbst.p}, booktitle = {Environmental {Informatics} – {Stability}, {Continuity}, {Innovation}. {Current} trends and future perspectives based on 30 years of history. {Adjunct} {Proceedings} of the {EnviroInfo} 2016 conference}, author = {Reuter, Christian and Gellert, Robin and Geilen, Gordian}, editor = {Wohlgemuth, Volker and Fuchs-Kittowski, Frank and Wittmann, Jochen}, year = {2016}, keywords = {CSCW, EmerGent, Frieden, SMO, KOKOS, Terror}, pages = {151--156}, } -
Harmon, E., Korn, M., Light, A. & Voida, A. (2016)Designing Against the Status Quo
New York, NY, USA, Publisher: ACM, Pages: 65–68 doi:10.1145/2908805.2913020
[BibTeX] [Download PDF]@inproceedings{harmon_designing_2016, address = {New York, NY, USA}, series = {{DIS} '16 {Companion}}, title = {Designing {Against} the {Status} {Quo}}, isbn = {978-1-4503-4315-2}, url = {http://mkorn.binaervarianz.de/pub/korn-dis2016-ws.pdf http://delivery.acm.org/10.1145/2920000/2913020/p65-harmon.pdf?ip=141.99.250.10&id=2913020&acc=OPEN&key=2BA2C432AB83DA15.56E9F3D885AF536E.4D4702B0C3E38B35.6D218144511F3437&CFID=800968248&CFTOKEN=418207}, doi = {10.1145/2908805.2913020}, booktitle = {Proceedings of the 2016 {ACM} {Conference} {Companion} {Publication} on {Designing} {Interactive} {Systems}}, publisher = {ACM}, author = {Harmon, Ellie and Korn, Matthias and Light, Ann and Voida, Amy}, year = {2016}, keywords = {CSCW, feminist theory, anthropological theory, cultural theory, friction, politics of design, queering, troubling, values}, pages = {65--68}, } -
Dax, J., Ludwig, T. & Pipek, V. (2016)Remotino: Supporting End-User Developers in Prototyping Embedded Devices
@inproceedings{dax_remotino_2016, title = {Remotino: {Supporting} {End}-{User} {Developers} in {Prototyping} {Embedded} {Devices}}, url = {http://ceur-ws.org/Vol-1602/paper2.pdf}, booktitle = {Workshop {Proceedings} of {International} {Working} {Conference} on {Advanced} {Visual} {Interfaces} ({AVI} 2016)}, author = {Dax, Julian and Ludwig, Thomas and Pipek, Volkmar}, year = {2016}, keywords = {CSCW, Appropriation, bugging, De, Development, End, Internet of Things, Prototyping, User}, } -
Reuter, C. & Heger, O. (2016)Informelle E-Partizipation in Parteien
IN Prinz, W., Borchers, J. & Jarke, M. (Eds.). Aachen, Germany, Publisher: Gesellschaft für Informatik e.V. doi:http://dx.doi.org/10.18420/muc2016-mci-0215
[BibTeX] [Abstract] [Download PDF]Politische Partizipation im Internet hat zunehmenden Einfluss auf reale politische Willensbildungsprozesse. Parteien, die ein Kernelement des politischen Systems in Deutschland bilden, stehen vor einer wichtigen Gestaltungsaufgabe, wenn sie den Strukturwandel der politischen Kommunikation erfolgreich bewältigen möchten. Ziel unseres Beitrags ist es, Erkenntnisse für diese Gestaltungsaufgabe zu liefern. Dafür wurden 91 Vorschläge von CDU-Mitgliedern ausgewertet und ergänzende Interviews geführt, um Praktiken der (E-)Partizipation sowie ihre Defizite und Bedingungen zu identifizieren. Aus den Ergebnissen leiten wir die Notwendigkeit von insbesondere informellen E-Partizipations-und Vernetzungs-Technologien für den Einsatz in der CDU, potentiell aber auch anderen Parteien, ab
@inproceedings{reuter_informelle_2016, address = {Aachen, Germany}, title = {Informelle {E}-{Partizipation} in {Parteien}}, url = {http://dl.mensch-und-computer.de/bitstream/handle/123456789/5021/Reuter_Heger_2016.pdf http://wineme.uni-siegen.de/paper/2016/2016_ReuterHeger_InformelleEPartizipationinParteien_MuC.pdf https://dl.gi.de/bitstream/handle/20.500.12116/182/bitstream_8804.pdf}, doi = {http://dx.doi.org/10.18420/muc2016-mci-0215}, abstract = {Politische Partizipation im Internet hat zunehmenden Einfluss auf reale politische Willensbildungsprozesse. Parteien, die ein Kernelement des politischen Systems in Deutschland bilden, stehen vor einer wichtigen Gestaltungsaufgabe, wenn sie den Strukturwandel der politischen Kommunikation erfolgreich bewältigen möchten. Ziel unseres Beitrags ist es, Erkenntnisse für diese Gestaltungsaufgabe zu liefern. Dafür wurden 91 Vorschläge von CDU-Mitgliedern ausgewertet und ergänzende Interviews geführt, um Praktiken der (E-)Partizipation sowie ihre Defizite und Bedingungen zu identifizieren. Aus den Ergebnissen leiten wir die Notwendigkeit von insbesondere informellen E-Partizipations-und Vernetzungs-Technologien für den Einsatz in der CDU, potentiell aber auch anderen Parteien, ab}, booktitle = {Mensch \& {Computer}: {Tagungsband}}, publisher = {Gesellschaft für Informatik e.V.}, author = {Reuter, Christian and Heger, Oliver}, editor = {Prinz, W. and Borchers, J. and Jarke, M.}, year = {2016}, keywords = {CSCW, HCI, SMO, Kooperation}, } -
Reuter, C. & Kaufhold, M. (2016)Warum Katastrophenschutzbehörden soziale Medien nicht nutzen wollen
IN Prinz, W., Borchers, J. & Jarke, M. (Eds.). Aachen, Germany, Publisher: Gesellschaft für Informatik e.V. doi:10.18420/muc2016-mci-0205
[BibTeX] [Abstract] [Download PDF]In Deutschland wurde die Umfassende Nutzung sozialer Medien in Krisenlagen erstmalig während des mitteleuropäischen Hochwassers 2013 öffentlich wahrgenommen (Kaufhold & Reuter, 2014). Twitter, Facebook, Google Maps und weitere Plattformen dienten der Informationsverbreitung Koordination freiwilliger Helfer. Solche Informationen sind potentiell auch für Behörden und Organisationen mit Sicherheitsaufgaben (BOS) von Relevanz, jedoch existieren ebenfalls Gefahren. Da es sich um einen sicherheitskritischen Kontext handelt, ist die Berücksichtigung kritischer Stimmen von besonderer Relevanz. Dieser Artikel möchte sich folglich mit den Gründen deren Nichtnutzung in Katstrophenlagen beschäftigen. Hierfür wird zuerst der Stand der Forschung analysiert, um anschließend die Ergebnisse einer explorativen empirischen Studie vorzustellen.
@inproceedings{reuter_warum_2016, address = {Aachen, Germany}, title = {Warum {Katastrophenschutzbehörden} soziale {Medien} nicht nutzen wollen}, url = {http://dl.mensch-und-computer.de/bitstream/handle/123456789/5014/Reuter_Kaufhold_2016.pdf http://wineme.uni-siegen.de/paper/2016/2016_ReuterKaufhold_WarumKatastrophenschutzbehoerdenkeinesozialeMedien_MuC.pdf https://dl.gi.de/bitstream/handle/20.500.12116/}, doi = {10.18420/muc2016-mci-0205}, abstract = {In Deutschland wurde die Umfassende Nutzung sozialer Medien in Krisenlagen erstmalig während des mitteleuropäischen Hochwassers 2013 öffentlich wahrgenommen (Kaufhold \& Reuter, 2014). Twitter, Facebook, Google Maps und weitere Plattformen dienten der Informationsverbreitung Koordination freiwilliger Helfer. Solche Informationen sind potentiell auch für Behörden und Organisationen mit Sicherheitsaufgaben (BOS) von Relevanz, jedoch existieren ebenfalls Gefahren. Da es sich um einen sicherheitskritischen Kontext handelt, ist die Berücksichtigung kritischer Stimmen von besonderer Relevanz. Dieser Artikel möchte sich folglich mit den Gründen deren Nichtnutzung in Katstrophenlagen beschäftigen. Hierfür wird zuerst der Stand der Forschung analysiert, um anschließend die Ergebnisse einer explorativen empirischen Studie vorzustellen.}, booktitle = {Mensch \& {Computer}: {Tagungsband}}, publisher = {Gesellschaft für Informatik e.V.}, author = {Reuter, Christian and Kaufhold, Marc-André}, editor = {Prinz, W. and Borchers, J. and Jarke, M.}, year = {2016}, keywords = {CSCW, EmerGent, SMO}, } -
Reuter, C. & Hupertz, J. (2016)Sozial auch ohne Netz – Soziale Medien bei Infrastrukturproblemen
IN Weyers, B. & Dittmar, A. (Eds.). Aachen, Germany, Publisher: Gesellschaft für Informatik e.V. doi:http://dx.doi.org/10.18420/muc2016-ws01-0004
[BibTeX] [Abstract] [Download PDF]Menschen tauschen sich aus und gerade in schwierigen Situationen ist Kommunikation sehr wichtig. In Katastrophenlagen, wie schweren Unwettern, sind jedoch teilweise zentrale Kommunikationsinfrastrukturen betroffen durch der durch Kommunikationsmedien unterstützte Informationsaustausch naturgemäß schwerer möglich als in Zeiten ohne solche Ausfälle. In jenen Fällen ist Kreativität erforderlich. Den Ansatz des Infrastructuring, d.h. der Re-Konzeptualisierung der eigenen Arbeit im Kontext bestehender und potentieller Werkzeuge, aufgreifend werden in diesem Artikel Kommunikationsmöglichkeiten in solchen Fällen untersucht. Basierend auf der Analyse der Verfügbarkeit von Kommunikationsinfrastrukturen wird betrachtet, welche Ansätze zur Kommunikation basierend auf alternativen und dezentralen Infrastrukturen wie MANETs, Wi-Fi und Bluetooth existieren und mithilfe von Smartphones nutzbar gemacht werden können.
@inproceedings{reuter_sozial_2016, address = {Aachen, Germany}, title = {Sozial auch ohne {Netz} – {Soziale} {Medien} bei {Infrastrukturproblemen}}, url = {http://dl.mensch-und-computer.de/bitstream/handle/123456789/5090/Reuter_Hupertz_2016.pdf http://wineme.uni-siegen.de/paper/2016/2016_ReuterHupertz_SozialauchohneNetz_MuC.pdf}, doi = {http://dx.doi.org/10.18420/muc2016-ws01-0004}, abstract = {Menschen tauschen sich aus und gerade in schwierigen Situationen ist Kommunikation sehr wichtig. In Katastrophenlagen, wie schweren Unwettern, sind jedoch teilweise zentrale Kommunikationsinfrastrukturen betroffen durch der durch Kommunikationsmedien unterstützte Informationsaustausch naturgemäß schwerer möglich als in Zeiten ohne solche Ausfälle. In jenen Fällen ist Kreativität erforderlich. Den Ansatz des Infrastructuring, d.h. der Re-Konzeptualisierung der eigenen Arbeit im Kontext bestehender und potentieller Werkzeuge, aufgreifend werden in diesem Artikel Kommunikationsmöglichkeiten in solchen Fällen untersucht. Basierend auf der Analyse der Verfügbarkeit von Kommunikationsinfrastrukturen wird betrachtet, welche Ansätze zur Kommunikation basierend auf alternativen und dezentralen Infrastrukturen wie MANETs, Wi-Fi und Bluetooth existieren und mithilfe von Smartphones nutzbar gemacht werden können.}, booktitle = {Mensch \& {Computer}: {Workshopband}}, publisher = {Gesellschaft für Informatik e.V.}, author = {Reuter, Christian and Hupertz, Julian}, editor = {Weyers, B. and Dittmar, A.}, year = {2016}, keywords = {CSCW, HCI, EmerGent, SMO, Infrastruktur, KOKOS, RSF}, } -
Hansson, K., Aitamurto, T., Ludwig, T. & Gupta, N. (2016)From alienation to relation: Modes of production in crowd work
IN Ludwig, T., Hansson, K., Muller, M., Aitamurto, T. & Gupta, N. (Eds.)., Pages: Vol. 13, Iss. 1
[BibTeX] [Download PDF]@inproceedings{hansson_alienation_2016, title = {From alienation to relation: {Modes} of production in crowd work}, url = {http://www.iisi.de/fileadmin/IISI/upload/IRSI/2016Vol13Iss1/IRSI_Vol13-Iss1_2016_Hansson_Aitamurto_Ludwig_Muller.pdf}, booktitle = {International {Reports} on {Socio}-{Informatics} ({IRSI}), {Proceedings} of the {CSCW} 2016 – {Workshop}: {Toward} a {Typology} of {Participation} in {Crowdwork}}, author = {Hansson, Karin and Aitamurto, Tanja and Ludwig, Thomas and Gupta, Neha}, editor = {Ludwig, Thomas and Hansson, Karin and Muller, Michael and Aitamurto, Tanja and Gupta, Neha}, year = {2016}, keywords = {CSCW}, pages = {Vol. 13, Iss. 1}, } -
Stickel, O. & Pipek, V. (2016)Infrastructuring & Digital Fabrication
Klagenfurt
[BibTeX]@inproceedings{stickel_infrastructuring_2016, address = {Klagenfurt}, title = {Infrastructuring \& {Digital} {Fabrication}}, booktitle = {{INFORMATIK} 2016}, author = {Stickel, Oliver and Pipek, Volkmar}, year = {2016}, keywords = {CSCW, FabLab}, } -
Hansson, K., Aitamurto, T., Ludwig, T. & Muller, M. (2016)Editorial for the workshop “Toward a Typology of Participation in Crowd Work”
IN Ludwig, T., Hansson, K., Muller, M. & Aitamurto, T. (Eds.)., Pages: Vol. 13, Iss. 1, pp. 5–6
[BibTeX] [Download PDF]@inproceedings{hansson_editorial_2016, title = {Editorial for the workshop “{Toward} a {Typology} of {Participation} in {Crowd} {Work}”}, url = {http://www.iisi.de/fileadmin/IISI/upload/IRSI/2016Vol13Iss1/IRSI_Vol13-Iss1_2016_Summary.pdf}, booktitle = {International {Reports} on {Socio}-{Informatics} ({IRSI}), {Proceedings} of the {CSCW} 2016 – {Workshop}: {Toward} a {Typology} of {Participation} in {Crowdwork}}, author = {Hansson, Karin and Aitamurto, Tanja and Ludwig, Thomas and Muller, Michael}, editor = {Ludwig, Thomas and Hansson, Karin and Muller, Michael and Aitamurto, Tanja}, year = {2016}, keywords = {CSCW}, pages = {Vol. 13, Iss. 1, pp. 5--6}, } -
Ludwig, T., Kotthaus, C. & Pipek, V. (2016)Situated and Ubiquitous Crowdsourcing with Volunteers During Disasters
New York, NY, USA, Publisher: ACM, Pages: 1441–1447 doi:10.1145/2968219.2968585
[BibTeX]@inproceedings{ludwig_situated_2016, address = {New York, NY, USA}, series = {{UbiComp} '16}, title = {Situated and {Ubiquitous} {Crowdsourcing} with {Volunteers} {During} {Disasters}}, isbn = {978-1-4503-4462-3}, doi = {10.1145/2968219.2968585}, booktitle = {Proceedings of the 2016 {ACM} {International} {Joint} {Conference} on {Pervasive} and {Ubiquitous} {Computing}: {Adjunct}}, publisher = {ACM}, author = {Ludwig, Thomas and Kotthaus, Christoph and Pipek, Volkmar}, year = {2016}, keywords = {crisis management, CSCW, PRAXLABS, KOKOS, situated crowdsourcing, ubiquitous crowdsourcing, volunteers}, pages = {1441--1447}, } -
Dax, J., Hamburg, J., Kreusch, B., Ley, B., Pape, S., Pipek, V., Rannenberg, K., Schmitz, C. & Terhaag, F. (2016)Sichere Informationsinfrastrukturen für kleine und mittlere Energieversorger
, Pages: 59–65
[BibTeX] [Download PDF]@inproceedings{dax_sichere_2016, title = {Sichere {Informationsinfrastrukturen} für kleine und mittlere {Energieversorger}}, url = {http://www.smjp.org/files/publications/DHKLPPRST16mkwi.pdf https://www.researchgate.net/publication/299594666_Sichere_Informationsinfrastrukturen_fur_kleine_und_mittlere_Energieversorger}, booktitle = {Multikonferenz {Wirtschaftsinformatik}, {Research}-in-{Progress}}, author = {Dax, Julian and Hamburg, J. and Kreusch, B. and Ley, Benedikt and Pape, Sebastian and Pipek, Volkmar and Rannenberg, Kai and Schmitz, Christopher and Terhaag, F.}, year = {2016}, keywords = {CSCW, SIDATE}, pages = {59--65}, } -
Hansson, K., Muller, M., Aitamurto, T., Irani, L., Mazarakis, A., Gupta, N. & Ludwig, T. (2016)Crowd Dynamics: Exploring Conflicts and Contradictions in Crowdsourcing
New York, NY, USA, Publisher: ACM, Pages: 3604–3611 doi:10.1145/2851581.2856505
[BibTeX] [Download PDF]@inproceedings{hansson_crowd_2016, address = {New York, NY, USA}, series = {{CHI} {EA} '16}, title = {Crowd {Dynamics}: {Exploring} {Conflicts} and {Contradictions} in {Crowdsourcing}}, isbn = {978-1-4503-4082-3}, url = {http://doi.acm.org/10.1145/2851581.2856505}, doi = {10.1145/2851581.2856505}, booktitle = {Proceedings of the 2016 {CHI} {Conference} {Extended} {Abstracts} on {Human} {Factors} in {Computing} {Systems}}, publisher = {ACM}, author = {Hansson, Karin and Muller, Michael and Aitamurto, Tanja and Irani, Lilly and Mazarakis, Athanasios and Gupta, Neha and Ludwig, Thomas}, year = {2016}, keywords = {CSCW, citizen science, crowd dynamics, crowdfunding, peer-production, crowd-work, crowdsourcing, a-paper}, pages = {3604--3611}, } -
Dax, J., Ley, B., Pape, S., Schmitz, C., Pipek, V. & Rannenberg, K. (2016)Elicitation of Requirements for an inter-organizational Platform to Support Security Management Decisions
Frankfurt, Germany
[BibTeX] [Abstract]Due to new regulations energy providers are required to obtain IT security certificates. Especially small and medium-sized energy providers struggle to fulfill these new requirements. Since most of them are in the same situation, we aim to support their collaboration with a platform. We elicited criteria from energy providers how such a platform should be designed to support them. The main contribution is a set of requirements for the collaboration platform along with the implications for its construction. The focus of this work is not on technical innovation but on how existing technologies and best practices can be adopted for the needs of small and medium-sized energy providers.
@inproceedings{dax_elicitation_2016, address = {Frankfurt, Germany}, title = {Elicitation of {Requirements} for an inter-organizational {Platform} to {Support} {Security} {Management} {Decisions}}, abstract = {Due to new regulations energy providers are required to obtain IT security certificates. Especially small and medium-sized energy providers struggle to fulfill these new requirements. Since most of them are in the same situation, we aim to support their collaboration with a platform. We elicited criteria from energy providers how such a platform should be designed to support them. The main contribution is a set of requirements for the collaboration platform along with the implications for its construction. The focus of this work is not on technical innovation but on how existing technologies and best practices can be adopted for the needs of small and medium-sized energy providers.}, booktitle = {10th {International} {Symposium} on {Human} {Aspects} of {Information} {Security} \& {Assurance}, \{{HAISA}\}}, author = {Dax, Julian and Ley, Benedikt and Pape, Sebastian and Schmitz, Christopher and Pipek, Volkmar and Rannenberg, Kai}, year = {2016}, keywords = {CSCW, security, SIDATE}, } -
Pihkala, S. & Karasti, H. (2016)Reflexive Engagement: Enacting Reflexivity in Design and for ‘Participation in Plural’
, Pages: 21–30 doi:10.1145/2940299.2940302
[BibTeX] [Abstract] [Download PDF]This paper joins the discussion on participation in Participatory Design (PD) by proposing reflexivity as an orientation for engaging in design and for the plurality of participation. Based on our study in which a social media-supported collaboration model was designed with professionals working against workplace harassment, the paper recounts how the designer–researcher’s reflexive orientation allowed participation to be uncovered as manifold and dynamic and how this affected the design process. We discuss the critical sensitivity and attentiveness enacted in design practice as reflexive engagement that encouraged negotiations of roles, goals, and technology. Regarding participation, we discuss reflexive engagement with multiple relationships, participatory assemblies and their intersections and overlaps—participation in plural—in our study. We conclude by proposing the conceptualization of reflexive engagement as an orientation for PD designers to engage in the particularities of situated design practices, while holding to the ethical (political), practical and creative commitments of PD.
@inproceedings{pihkala_reflexive_2016, title = {Reflexive {Engagement}: {Enacting} {Reflexivity} in {Design} and for '{Participation} in {Plural}'}, isbn = {978-1-4503-4046-5}, url = {http://doi.acm.org/10.1145/2940299.2940302}, doi = {10.1145/2940299.2940302}, abstract = {This paper joins the discussion on participation in Participatory Design (PD) by proposing reflexivity as an orientation for engaging in design and for the plurality of participation. Based on our study in which a social media-supported collaboration model was designed with professionals working against workplace harassment, the paper recounts how the designer–researcher's reflexive orientation allowed participation to be uncovered as manifold and dynamic and how this affected the design process. We discuss the critical sensitivity and attentiveness enacted in design practice as reflexive engagement that encouraged negotiations of roles, goals, and technology. Regarding participation, we discuss reflexive engagement with multiple relationships, participatory assemblies and their intersections and overlaps—participation in plural—in our study. We conclude by proposing the conceptualization of reflexive engagement as an orientation for PD designers to engage in the particularities of situated design practices, while holding to the ethical (political), practical and creative commitments of PD.}, booktitle = {Proceedings of the 14th {Participatory} {Design} {Conference}: {Full} {Papers} - {Volume} 1}, author = {Pihkala, Suvi and Karasti, Helena}, year = {2016}, keywords = {cscw, participation, participation in plural, reflexive}, pages = {21--30}, } -
Hansson, K., Muller, M., Aitamurto, T., Light, A., Mazarakis, A., Gupta, N. & Ludwig, T. (2016)Toward a Typology of Participation in Crowdwork
New York, NY, USA, Publisher: ACM, Pages: 515–521 doi:10.1145/2818052.2855510
[BibTeX] [Download PDF]@inproceedings{hansson_toward_2016, address = {New York, NY, USA}, series = {{CSCW} '16 {Companion}}, title = {Toward a {Typology} of {Participation} in {Crowdwork}}, isbn = {978-1-4503-3950-6}, url = {http://www.tholud.de/wp-content/uploads/2016/05/2016-HanssonEtAl-Toward-a-Typology-CSCW.pdf http://doi.acm.org/10.1145/2818052.2855510}, doi = {10.1145/2818052.2855510}, booktitle = {Proceedings of the 19th {ACM} {Conference} on {Computer} {Supported} {Cooperative} {Work} and {Social} {Computing} {Companion}}, publisher = {ACM}, author = {Hansson, Karin and Muller, Michael and Aitamurto, Tanja and Light, Ann and Mazarakis, Athanasios and Gupta, Neha and Ludwig, Thomas}, year = {2016}, keywords = {CSCW, PRAXLABS, KOKOS, citizen science, crowd dynamics, crowdfunding, Crowdsourcing, crowdwork, e-participation, peer-production}, pages = {515--521}, } -
Stickel, O. & Pipek, V. (2016)Infrastructuring & Digital Fabrication
Klagenfurt
[BibTeX]@inproceedings{stickel_infrastructuring_2016-1, address = {Klagenfurt}, title = {Infrastructuring \& {Digital} {Fabrication}}, booktitle = {{INFORMATIK} 2016}, author = {Stickel, Oliver and Pipek, Volkmar}, year = {2016}, keywords = {CSCW, FabLab}, }
2015
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Reuter, C., Ludwig, T., Kaufhold, M. & Pipek, V. (2015)XHELP: Design of a Cross-Platform Social-Media Application to Support Volunteer Moderators in Disasters
Seoul, Korea, Publisher: ACM Press, Pages: 4093–4102 doi:10.1145/2702123.2702171
[BibTeX] [Abstract] [Download PDF]Recent disasters have shown an increase in the significance of social media for both affected citizens and volunteers alike in the coordination of information and organization of relief activities, often independently of and in addition to the official emergency response. Existing research mainly focuses on the way in which individual platforms are used by volunteers in response to disasters. This paper examines the use of social media during the European Floods of 2013 and proposes a novel cross-social-media application for volunteers. Besides comprehensive analysis of volunteer communities, interviews were conducted with “digital volunteers” such as Facebook moderators of disaster-related groups. Based on the challenges identified, we designed and implemented the cross-social-media application “XHELP”, which allows information to be both, acquired and distributed cross-media and cross-channel. The evaluation with 20 users leads to further design requirements for applications aiming to support volunteer moderators during disasters.
@inproceedings{reuter_xhelp_2015, address = {Seoul, Korea}, title = {{XHELP}: {Design} of a {Cross}-{Platform} {Social}-{Media} {Application} to {Support} {Volunteer} {Moderators} in {Disasters}}, url = {http://www.peasec.de/paper/2015/2015_ReuterLudwigKaufholdPipek_XHELP_CHI.pdf https://www.wineme.uni-siegen.de/paper/2015/2015_reuterludwigkaufholdpipek_xhelp_chi.pdf https://www.youtube.com/watch?v=UJjonJRa3Lg http://dl.acm.org/citation.cfm?id=2702171}, doi = {10.1145/2702123.2702171}, abstract = {Recent disasters have shown an increase in the significance of social media for both affected citizens and volunteers alike in the coordination of information and organization of relief activities, often independently of and in addition to the official emergency response. Existing research mainly focuses on the way in which individual platforms are used by volunteers in response to disasters. This paper examines the use of social media during the European Floods of 2013 and proposes a novel cross-social-media application for volunteers. Besides comprehensive analysis of volunteer communities, interviews were conducted with "digital volunteers" such as Facebook moderators of disaster-related groups. Based on the challenges identified, we designed and implemented the cross-social-media application "XHELP", which allows information to be both, acquired and distributed cross-media and cross-channel. The evaluation with 20 users leads to further design requirements for applications aiming to support volunteer moderators during disasters.}, booktitle = {Proceedings of the {Conference} on {Human} {Factors} in {Computing} {Systems} ({CHI})}, publisher = {ACM Press}, author = {Reuter, Christian and Ludwig, Thomas and Kaufhold, Marc-André and Pipek, Volkmar}, year = {2015}, keywords = {CSCW, HCI, A-Paper, EmerGent, Selected, SMO, Kooperation}, pages = {4093--4102}, } -
Kaufhold, M. & Reuter, C. (2015)Konzept und Evaluation einer Facebook-Applikation zur crossmedialen Selbstorganisation freiwilliger Helfer
Osnabrück, Germany, Publisher: AIS
[BibTeX] [Abstract] [Download PDF]Das mitteleuropäische Hochwasser 2013 sorgte für große Schäden in weiten Teilen Deutschlands. Währenddessen und in der anschließenden Wiederherstellungsphase koordinierten betroffene und nicht betroffene Bürger ihre Hilfsaktivitäten nicht nur vor Ort, sondern auch in sozialen Medien wie Twitter, Facebook und mit Tools wie Google Maps. Basierend auf einer Vorstudie zu den Aktivitäten in Twitter und Facebook sowie Interviews mit „Digital Volunteers“ (hier: Gründer und Moderatoren von Facebook-Gruppen zum Hochwasser) stellt dieser Beitrag eine als Facebook-App realisierte crossmediale Applikation zur gruppen- und plattformübergreifenden Informationsbeschaffung und -Veröffentlichung vor, die der (Selbst-)Koordination ungebundener Helfer dienen soll. Diese wurde mit 20 Nutzern qualitativ evaluiert und zeigt Implikationen für die technische Unterstützung der Partizipation Freiwilliger in Katastrophenlagen auf.
@inproceedings{kaufhold_konzept_2015, address = {Osnabrück, Germany}, title = {Konzept und {Evaluation} einer {Facebook}-{Applikation} zur crossmedialen {Selbstorganisation} freiwilliger {Helfer}}, url = {http://www.wi2015.uni-osnabrueck.de/Files/WI2015-D-14-911.pdf}, abstract = {Das mitteleuropäische Hochwasser 2013 sorgte für große Schäden in weiten Teilen Deutschlands. Währenddessen und in der anschließenden Wiederherstellungsphase koordinierten betroffene und nicht betroffene Bürger ihre Hilfsaktivitäten nicht nur vor Ort, sondern auch in sozialen Medien wie Twitter, Facebook und mit Tools wie Google Maps. Basierend auf einer Vorstudie zu den Aktivitäten in Twitter und Facebook sowie Interviews mit „Digital Volunteers“ (hier: Gründer und Moderatoren von Facebook-Gruppen zum Hochwasser) stellt dieser Beitrag eine als Facebook-App realisierte crossmediale Applikation zur gruppen- und plattformübergreifenden Informationsbeschaffung und -Veröffentlichung vor, die der (Selbst-)Koordination ungebundener Helfer dienen soll. Diese wurde mit 20 Nutzern qualitativ evaluiert und zeigt Implikationen für die technische Unterstützung der Partizipation Freiwilliger in Katastrophenlagen auf.}, booktitle = {Proceedings of the {International} {Conference} on {Wirtschaftsinformatik}}, publisher = {AIS}, author = {Kaufhold, Marc-André and Reuter, Christian}, year = {2015}, keywords = {CSCW, HCI, PRAXLABS, A-Paper, EmerGent, SMO, Kooperation}, } -
Tetteroo, D., Markopoulos, P., Valtolina, S., Paternò, F., Pipek, V. & Burnett, M. (2015)End-User Development in the Internet of Things Era
IN Begole, B., Kim, J., Inkpen, K. & Woo, W. (Eds.)., Publisher: ACM, Pages: 2405–2408 doi:10.1145/2702613.2702643
[BibTeX] [Download PDF]@inproceedings{tetteroo_end-user_2015, title = {End-{User} {Development} in the {Internet} of {Things} {Era}}, isbn = {978-1-4503-3146-3}, url = {http://doi.acm.org/10.1145/2702613.2702643}, doi = {10.1145/2702613.2702643}, booktitle = {Proceedings of the 33rd {Annual} {ACM} {Conference} {Extended} {Abstracts} on {Human} {Factors} in {Computing} {Systems}, {Seoul}, {CHI} 2015 {Extended} {Abstracts}, {Republic} of {Korea}, {April} 18 - 23, 2015}, publisher = {ACM}, author = {Tetteroo, Daniel and Markopoulos, Panos and Valtolina, Stefano and Paternò, Fabio and Pipek, Volkmar and Burnett, Margaret}, editor = {Begole, Bo and Kim, Jinwoo and Inkpen, Kori and Woo, Woontack}, year = {2015}, keywords = {CSCW, PRAXLABS}, pages = {2405--2408}, } -
Reuter, C., Ludwig, T., Ritzkatis, M. & Pipek, V. (2015)Social-QAS: Tailorable Quality Assessment Service for Social Media Content
, Pages: 156–170 doi:10.1007/978-3-319-18425-8_11
[BibTeX] [Abstract] [Download PDF]More than 3 billion people use the Internet, many of whom also use social media services such as the social network Facebook with about 1.35 billion active users monthly or the microblogging platform Twitter numbering approximately 284 million active users monthly. This paper researches how a tailorable quality assessment service can assist the use of citizen-generated content from social media. In particular, we want to study how users can articulate their personal quality criteria appropriately. A presentation of related work is followed by an empirical study on the use of social media in the field of emergency management, focusing on situation assessment practices by the emergency services. Based on this, we present the tailorable quality assessment service (QAS) for social media content, which has been implemented and integrated into an existing application for both volunteers and the emergency services.
@inproceedings{reuter_social-qas_2015, title = {Social-{QAS}: {Tailorable} {Quality} {Assessment} {Service} for {Social} {Media} {Content}}, url = {https://www.wineme.uni-siegen.de/paper/2015/2015_reuterludwigritzkatispipek_qualityassessmentservice_iseud.pdf http://www.springer.com/us/book/9783319184241 https://link.springer.com/chapter/10.1007%2F978-3-319-18425-8_11}, doi = {10.1007/978-3-319-18425-8_11}, abstract = {More than 3 billion people use the Internet, many of whom also use social media services such as the social network Facebook with about 1.35 billion active users monthly or the microblogging platform Twitter numbering approximately 284 million active users monthly. This paper researches how a tailorable quality assessment service can assist the use of citizen-generated content from social media. In particular, we want to study how users can articulate their personal quality criteria appropriately. A presentation of related work is followed by an empirical study on the use of social media in the field of emergency management, focusing on situation assessment practices by the emergency services. Based on this, we present the tailorable quality assessment service (QAS) for social media content, which has been implemented and integrated into an existing application for both volunteers and the emergency services.}, booktitle = {Proceedings of the {International} {Symposium} on {End}-{User} {Development} ({IS}-{EUD}). {Lecture} {Notes} in {Computer} {Science}}, author = {Reuter, Christian and Ludwig, Thomas and Ritzkatis, Michael and Pipek, Volkmar}, year = {2015}, keywords = {CSCW, EmerGent, SMO, CUBES}, pages = {156--170}, } -
Ludwig, T. & Pipek, V. (2015)Sociable Technologies for Supporting End-Users in Handling 3D Printers.
, Pages: 33–38
[BibTeX] [Download PDF]@inproceedings{ludwig_sociable_2015, title = {Sociable {Technologies} for {Supporting} {End}-{Users} in {Handling} {3D} {Printers}.}, url = {http://www.iisi.de/fileadmin/IISI/upload/IRSI/2015Vol12Iss2/IRSI_Vol12-Iss2_2015_Ludwig_Pipek_Sociable_Technologies_for_Supporting_End-Users_in_Handling_3D_Printer_01.pdf}, booktitle = {International {Reports} on {Socio}-{Informatics}, {Vol}. 12 {Iss}. 2, {Proceedings} of the {CHI} 2015 - {Workshop} on {End} {User} {Development} in the {Internet} of {Things} {Era}}, author = {Ludwig, Thomas and Pipek, Volkmar}, year = {2015}, keywords = {CSCW, PRAXLABS}, pages = {33--38}, } -
Reuter, C., Mentler, T., Geisler, S., Herczeg, M., Ludwig, T., Pipek, V., Nestler, S. & Sautter, J. (2015)Editorial: Mensch-Computer-Interaktion und Social Computing in sicherheitskritischen Systemen
IN Schmidt, A., Weisbecke, A. & Burmester, M. (Eds.)., Publisher: Oldenbourg Verlag, Pages: 3–9
[BibTeX] [Abstract] [Download PDF]Mensch-Maschine-Interaktion in sicherheitskritischen Systemen ist ein für die Informatik und die jeweiligen Anwendungsdomänen in der Bedeutung weiter zunehmendes Thema. Dieser Workshop der GI-Fachgruppe „Mensch-Maschine-Interaktion in sicherheitskritischen Systemen“ innerhalb des Fach-bereichs Mensch-Computer-Interaktion soll aktuelle Entwicklungen und Fragestellungen offenlegen und neue Impulse für das Forschungsgebiet geben.
@inproceedings{reuter_editorial_2015, title = {Editorial: {Mensch}-{Computer}-{Interaktion} und {Social} {Computing} in sicherheitskritischen {Systemen}}, url = {https://www.wineme.uni-siegen.de/paper/2015/2015_reuteretal_editorial-kritischehci_muc.pdf}, abstract = {Mensch-Maschine-Interaktion in sicherheitskritischen Systemen ist ein für die Informatik und die jeweiligen Anwendungsdomänen in der Bedeutung weiter zunehmendes Thema. Dieser Workshop der GI-Fachgruppe „Mensch-Maschine-Interaktion in sicherheitskritischen Systemen“ innerhalb des Fach-bereichs Mensch-Computer-Interaktion soll aktuelle Entwicklungen und Fragestellungen offenlegen und neue Impulse für das Forschungsgebiet geben.}, booktitle = {Mensch \& {Computer}: {Workshopband}}, publisher = {Oldenbourg Verlag}, author = {Reuter, Christian and Mentler, Tilo and Geisler, Stefan and Herczeg, Michael and Ludwig, Thomas and Pipek, Volkmar and Nestler, Simon and Sautter, Johannes}, editor = {Schmidt, Albrecht and Weisbecke, Anette and Burmester, Michael}, year = {2015}, keywords = {CSCW, HCI, PRAXLABS, EmerGent, SMO}, pages = {3--9}, } -
(2015)Proceedings of the 7th International Conference on Communities and Technologies, Limerick, Ireland, June 27-30, 2015
IN Avram, G., de Cindio, F. & Pipek, V. (Eds.)., Publisher: ACM
[BibTeX] [Download PDF]@inproceedings{avram_proceedings_2015, title = {Proceedings of the 7th {International} {Conference} on {Communities} and {Technologies}, {Limerick}, {Ireland}, {June} 27-30, 2015}, isbn = {978-1-4503-3460-0}, url = {http://dl.acm.org/citation.cfm?id=2768545}, publisher = {ACM}, editor = {Avram, Gabriela and de Cindio, Fiorella and Pipek, Volkmar}, year = {2015}, keywords = {CSCW}, } -
Ludwig, T., Reuter, C., Heukäufer, R. & Pipek, V. (2015)CoTable : Collaborative Social Media Analysis with Multi-Touch Tables
IN Palen, L., Büscher, M., Comes, T. & Hughes, A. L. (Eds.). Kristiansand, Norway, Publisher: ISCRAM
[BibTeX] [Abstract] [Download PDF]To be able to take efficient measures in crisis management, it is essential for emergency services to get as much details about an actual situation on-site as possible. Currently content from social media plays an important role since those platforms are used to spread crisis-relevant data within the population. Our contribution presents a concept which supports the situation assessment practices of emergency services by collaboratively evaluating and by analyzing citizen-generated content from social media using a multi-touch table. The concept was implemented based on a Microsoft PixelSense and evaluated with 14 participants. The results reveal the impact of subjectivity of the participants, their positioning around the table as well as the uniqueness of social media posts on the collaborative situation assessment with multi-touch tables
@inproceedings{ludwig_cotable_2015, address = {Kristiansand, Norway}, title = {{CoTable} : {Collaborative} {Social} {Media} {Analysis} with {Multi}-{Touch} {Tables}}, isbn = {978-82-7117-788-1}, url = {https://www.wineme.uni-siegen.de/paper/2015/2015_ludwigreuterheukaeuferpipek_cotable_iscram.pdf}, abstract = {To be able to take efficient measures in crisis management, it is essential for emergency services to get as much details about an actual situation on-site as possible. Currently content from social media plays an important role since those platforms are used to spread crisis-relevant data within the population. Our contribution presents a concept which supports the situation assessment practices of emergency services by collaboratively evaluating and by analyzing citizen-generated content from social media using a multi-touch table. The concept was implemented based on a Microsoft PixelSense and evaluated with 14 participants. The results reveal the impact of subjectivity of the participants, their positioning around the table as well as the uniqueness of social media posts on the collaborative situation assessment with multi-touch tables}, booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})}, publisher = {ISCRAM}, author = {Ludwig, Thomas and Reuter, Christian and Heukäufer, Ralf and Pipek, Volkmar}, editor = {Palen, Leysia and Büscher, Monika and Comes, Tina and Hughes, Amanda L.}, year = {2015}, keywords = {cscw, CSCW, HCI, PRAXLABS, EmerGent, SMO, social media, Kooperation, collaboration, coverimage, multi-touch tables}, } -
Dax, J., Ludwig, T., Stickel, O. & Scholl, S. (2015)Die richtige Frage zur richtigen Zeit: Ereignisbedingte Fragebogen-Studien mittels und über Smartphone-Apps
IN Weisbecker, A., Burmester, M. & Schmidt, A. (Eds.)., Publisher: De Gruyter Oldenbourg, Pages: 713–720
[BibTeX] [Download PDF]@inproceedings{dax_richtige_2015, title = {Die richtige {Frage} zur richtigen {Zeit}: {Ereignisbedingte} {Fragebogen}-{Studien} mittels und über {Smartphone}-{Apps}}, url = {http://dl.mensch-und-computer.de/bitstream/handle/123456789/4776/Dax_etal_2015.pdf?sequence=1}, booktitle = {Mensch \& {Computer}: {Workshopband}}, publisher = {De Gruyter Oldenbourg}, author = {Dax, Julian and Ludwig, Thomas and Stickel, Oliver and Scholl, Simon}, editor = {Weisbecker, Anette and Burmester, Michael and Schmidt, Albrecht}, year = {2015}, keywords = {CSCW, CUBES}, pages = {713--720}, } -
Reuter, C., Ludwig, T., Pipek, V., Herczeg, M., Mentler, T., Nestler, S., Sautter, J., Geisler, S., Herczeg, M., Ludwig, T., Pipek, V., Nestler, S. & Sautter, J. (2015)Proceedings des Workshops “Mensch-Computer-Interaktion und Social Computing in sicherheitskritischen Systemen”
IN Weisbecker, A., Burmester, M. & Schmidt, A. (Eds.). München, Germany, Publisher: Oldenbourg-Verlag, Pages: 99–140
[BibTeX] [Abstract] [Download PDF]Mensch-Computer-Interaktion und Social Computing spielen auch in Krisensituationen eine große Rolle. Durch die größere Verbreitung mobiler und ubiquitärer Technologien sowie die zunehmende Durchdringung sozialer und kooperativer Medien im Alltag haben sich auch im Bereich des Krisenmanagements und der zivilen Sicherheitsforschung neue Möglichkeiten und Potenziale, aber auch Problembereiche entwickelt, die besonderer Aufmerksamkeit bedürfen. Neue Ansätze und Prototypen adressieren Interaktionen und Kooperationen innerhalb und zwischen klassischen Behörden und Organisationen mit Sicherheitsaufgaben (BOS), aber zunehmend auch die Einbeziehung der von der Krise betroffenen Akteure aus den Bereichen der Industrie und der Bürger, die eine Rolle als aktive Krisenmanager wahrnehmen und BOS unterstützen.
@inproceedings{reuter_proceedings_2015, address = {München, Germany}, title = {Proceedings des {Workshops} "{Mensch}-{Computer}-{Interaktion} und {Social} {Computing} in sicherheitskritischen {Systemen}"}, url = {http://www.wineme.uni-siegen.de/paper/2015/2015_proc-kritischemci_muc.pdf https://www.wineme.uni-siegen.de/paper/2014/2014_proc-mci-in-krisen_muc.pdf}, abstract = {Mensch-Computer-Interaktion und Social Computing spielen auch in Krisensituationen eine große Rolle. Durch die größere Verbreitung mobiler und ubiquitärer Technologien sowie die zunehmende Durchdringung sozialer und kooperativer Medien im Alltag haben sich auch im Bereich des Krisenmanagements und der zivilen Sicherheitsforschung neue Möglichkeiten und Potenziale, aber auch Problembereiche entwickelt, die besonderer Aufmerksamkeit bedürfen. Neue Ansätze und Prototypen adressieren Interaktionen und Kooperationen innerhalb und zwischen klassischen Behörden und Organisationen mit Sicherheitsaufgaben (BOS), aber zunehmend auch die Einbeziehung der von der Krise betroffenen Akteure aus den Bereichen der Industrie und der Bürger, die eine Rolle als aktive Krisenmanager wahrnehmen und BOS unterstützen.}, booktitle = {Mensch \& {Computer}: {Workshopband}}, publisher = {Oldenbourg-Verlag}, author = {Reuter, Christian and Ludwig, Thomas and Pipek, Volkmar and Herczeg, Michael and Mentler, Tilo and Nestler, Simon and Sautter, Johannes and Geisler, Stefan and Herczeg, Michael and Ludwig, Thomas and Pipek, Volkmar and Nestler, Simon and Sautter, Johannes}, editor = {Weisbecker, Anette and Burmester, Michael and Schmidt, Albrecht}, year = {2015}, keywords = {CSCW, HCI, EmerGent, SMO}, pages = {99--140}, } -
Ludwig, T. & Winter, S. (2015)Kichen, Clubs und Co. – Soziale Netzwerke für den Bevölkerungsschutz
Berlin
[BibTeX]@inproceedings{ludwig_kichen_2015, address = {Berlin}, title = {Kichen, {Clubs} und {Co}. - {Soziale} {Netzwerke} für den {Bevölkerungsschutz}}, booktitle = {Kurz-{Dokumentation} 15. {Forum} {Katastrophenvorsorge}}, author = {Ludwig, Thomas and Winter, Stephan}, year = {2015}, keywords = {CSCW, PRAXLABS, KOKOS}, } -
Korn, M. & Voida, A. (2015)Creating Friction: Infrastructuring Civic Engagement in Everyday Life
, Publisher: Aarhus University Press, Pages: 145–156 doi:10.7146/aahcc.v1i1.21198
[BibTeX] [Download PDF]@inproceedings{korn_creating_2015, series = {{AA} '15}, title = {Creating {Friction}: {Infrastructuring} {Civic} {Engagement} in {Everyday} {Life}}, url = {http://dx.doi.org/10.7146/aahcc.v1i1.21198}, doi = {10.7146/aahcc.v1i1.21198}, booktitle = {Proceedings of {The} {Fifth} {Decennial} {Aarhus} {Conference} on {Critical} {Alternatives}}, publisher = {Aarhus University Press}, author = {Korn, Matthias and Voida, Amy}, year = {2015}, keywords = {CSCW, friction, infrastructuring, civic engagement, everyday life}, pages = {145--156}, } -
Ludwig, T., Stickel, O., Boden, A., Pipek, V. & Wulf, V. (2015)Appropriating Digital Fabrication Technologies – A comparative study of two 3D Printing Communities
Newport Beach, California
[BibTeX] [Download PDF]@inproceedings{ludwig_appropriating_2015, address = {Newport Beach, California}, title = {Appropriating {Digital} {Fabrication} {Technologies} - {A} comparative study of two {3D} {Printing} {Communities}}, url = {https://www.ideals.illinois.edu/bitstream/handle/2142/73674/67_ready.pdf}, booktitle = {{iConference} 2015 {Proceedings}}, author = {Ludwig, Thomas and Stickel, Oliver and Boden, Alexander and Pipek, Volkmar and Wulf, Volker}, year = {2015}, keywords = {CSCW, FabLab}, } -
Voida, A., Yao, Z. & Korn, M. (2015)(Infra)Structures of Volunteering
New York, NY, USA, Publisher: ACM, Pages: 1704–1716 doi:10.1145/2675133.2675153
[BibTeX] [Download PDF]@inproceedings{voida_infrastructures_2015, address = {New York, NY, USA}, series = {{CSCW} '15}, title = {({Infra}){Structures} of {Volunteering}}, isbn = {978-1-4503-2922-4}, url = {http://doi.acm.org/10.1145/2675133.2675153}, doi = {10.1145/2675133.2675153}, booktitle = {Proceedings of the 18th {ACM} {Conference} on {Computer} {Supported} {Cooperative} {Work} \& {Social} {Computing}}, publisher = {ACM}, author = {Voida, Amy and Yao, Zheng and Korn, Matthias}, year = {2015}, keywords = {CSCW, infrastructure, volunteering}, pages = {1704--1716}, } -
Dax, J., Ludwig, T., Meurer, J., Pipek, V., Stein, M. & Stevens, G. (2015)FRAMES – A Framework for Adaptable Mobile Event-Contingent Self-report Studies
IN D${textbackslash}textbackslashbackslash$’${textbackslash}textbackslashbackslash$iaz, P., Pipek, V., Ardito, C., Jensen, C., Aedo, I. & Boden, A. (Eds.)., Publisher: Springer, Pages: 141–155 doi:10.1007/978-3-319-18425-8_10
[BibTeX] [Download PDF]@inproceedings{dax_frames_2015, series = {Lecture {Notes} in {Computer} {Science}}, title = {{FRAMES} - {A} {Framework} for {Adaptable} {Mobile} {Event}-{Contingent} {Self}-report {Studies}}, volume = {9083}, isbn = {978-3-319-18424-1}, url = {http://dx.doi.org/10.1007/978-3-319-18425-8_10 http://link.springer.com/chapter/10.1007/978-3-319-18425-8_10 http://www.tholud.de/wp-content/uploads/2015/07/2015-daxetal-frames-iseud.pdf}, doi = {10.1007/978-3-319-18425-8_10}, booktitle = {End-{User} {Development} - 5th {International} {Symposium}, {IS}-{EUD} 2015, {Madrid}, {Spain}, {May} 26-29, 2015. {Proceedings}}, publisher = {Springer}, author = {Dax, Julian and Ludwig, Thomas and Meurer, Johanna and Pipek, Volkmar and Stein, Martin and Stevens, Gunnar}, editor = {D\${\textbackslash}textbackslashbackslash\$'\${\textbackslash}textbackslashbackslash\$iaz, Paloma and Pipek, Volkmar and Ardito, Carmelo and Jensen, Carlos and Aedo, Ignacio and Boden, Alexander}, year = {2015}, keywords = {CSCW, PRAXLABS, DBL, CUBES}, pages = {141--155}, } -
Ludwig, T., Kotthaus, C. & van Dongen, S. (2015)Public Displays zur Koordinierung ungebundener Helfer in Schadenslagen
IN Weisbecker, A., Burmester, M. & Schmidt, A. (Eds.)., Publisher: De Gruyter Oldenbourg, Pages: 19–27
[BibTeX] [Download PDF]@inproceedings{ludwig_public_2015, title = {Public {Displays} zur {Koordinierung} ungebundener {Helfer} in {Schadenslagen}}, url = {http://dl.mensch-und-computer.de/bitstream/handle/123456789/4705/Ludwig_Kotthaus_Dongen_2015.pdf?sequence=1}, booktitle = {Mensch \& {Computer}: {Workshopband}}, publisher = {De Gruyter Oldenbourg}, author = {Ludwig, Thomas and Kotthaus, Christoph and van Dongen, Sören}, editor = {Weisbecker, Anette and Burmester, Michael and Schmidt, Albrecht}, year = {2015}, keywords = {CSCW, PRAXLABS}, pages = {19--27}, } -
Ludwig, T., Hilbert, T. & Pipek, V. (2015)Collaborative Visualization for Supporting the Analysis of Mobile Device Data
IN Boulus-Rødje, N., Ellingsen, G., Bratteteig, T., Aanestad, M. & Bjørn, P. (Eds.)., Publisher: Springer, Pages: 305–316 doi:10.1007/978-3-319-20499-4_17
[BibTeX] [Abstract] [Download PDF]Visualizations are mainly used for providing easy access to complex information and data. Within this paper we focus on how visualization itself can serve as a collaborative aspect within distributed and asynchronous team work. In doing so, we try to uncover challenges to support a team of researchers in understanding and analyzing mobile data by collaborative visualization. Based on a review of recent literature, two workshops with participants from the academic field were conducted, which revealed use cases and major design challenges for a collaborative visualization approach. With our user-centered study, we introduce design implications for collaborative visualizations that focus on research questions instead on single visualizations, embed multiple visualizations into a discussion thread, highlight relations between research artefacts as well as include external parties in collaborative visualizations.
@inproceedings{ludwig_collaborative_2015, title = {Collaborative {Visualization} for {Supporting} the {Analysis} of {Mobile} {Device} {Data}}, isbn = {978-3-319-20498-7}, url = {http://dx.doi.org/10.1007/978-3-319-20499-4_17 http://www.ecscw.org/2015/chp:10.1007/978-3-319-20499-4_17.pdf}, doi = {10.1007/978-3-319-20499-4_17}, abstract = {Visualizations are mainly used for providing easy access to complex information and data. Within this paper we focus on how visualization itself can serve as a collaborative aspect within distributed and asynchronous team work. In doing so, we try to uncover challenges to support a team of researchers in understanding and analyzing mobile data by collaborative visualization. Based on a review of recent literature, two workshops with participants from the academic field were conducted, which revealed use cases and major design challenges for a collaborative visualization approach. With our user-centered study, we introduce design implications for collaborative visualizations that focus on research questions instead on single visualizations, embed multiple visualizations into a discussion thread, highlight relations between research artefacts as well as include external parties in collaborative visualizations.}, booktitle = {{ECSCW} 2015: {Proceedings} of the 14th {European} {Conference} on {Computer} {Supported} {Cooperative} {Work}, 19-23 {September} 2015, {Oslo}, {Norway}}, publisher = {Springer}, author = {Ludwig, Thomas and Hilbert, Tino and Pipek, Volkmar}, editor = {Boulus-Rødje, Nina and Ellingsen, Gunnar and Bratteteig, Tone and Aanestad, Margunn and Bjørn, Pernille}, year = {2015}, keywords = {CSCW, MdK}, pages = {305--316}, } -
Ludwig, T., Reuter, C., Siebigteroth, T. & Pipek, V. (2015)CrowdMonitor: Mobile Crowd Sensing for Assessing Physical and Digital Activities of Citizens during Emergencies
IN Begole, B., Jinwoo, K., Kor, I. & Woontack, W. (Eds.). New York, USA, Publisher: ACM Press, Pages: 4083–4092
[BibTeX] [Abstract] [Download PDF]Emergencies such as the 2013 Central European flood or the 2013 typhoon Haiyan in Philippines have shown how citizens can organize themselves and coordinate private relief activities. These activities can be found in (physical) groups of affected people, but also within (digital) social media communities. There is an evident need, however, for a clearer picture of what exactly is going on to be available for use by the official emergency services: to enlist them, to keep them safe, to support their efforts and to avoid need-less duplications or conflicts. Aligning emergency services and volunteer activities is, then, crucial. In this paper we present a mobile crowd sensing based concept, which was designed as well as implemented as the application CrowdMonitor and facilitates the detection of physical and digital activities and the assignment of specific tasks to citizens. Finally, we outline the findings of its evaluation.
@inproceedings{ludwig_crowdmonitor_2015, address = {New York, USA}, title = {{CrowdMonitor}: {Mobile} {Crowd} {Sensing} for {Assessing} {Physical} and {Digital} {Activities} of {Citizens} during {Emergencies}}, url = {https://www.wineme.uni-siegen.de/paper/2015/2015_ludwigreutersiebigterothpipek_crowdmonitor_chi.pdf}, abstract = {Emergencies such as the 2013 Central European flood or the 2013 typhoon Haiyan in Philippines have shown how citizens can organize themselves and coordinate private relief activities. These activities can be found in (physical) groups of affected people, but also within (digital) social media communities. There is an evident need, however, for a clearer picture of what exactly is going on to be available for use by the official emergency services: to enlist them, to keep them safe, to support their efforts and to avoid need-less duplications or conflicts. Aligning emergency services and volunteer activities is, then, crucial. In this paper we present a mobile crowd sensing based concept, which was designed as well as implemented as the application CrowdMonitor and facilitates the detection of physical and digital activities and the assignment of specific tasks to citizens. Finally, we outline the findings of its evaluation.}, booktitle = {Proceedings of the {International} {Conference} on {Human} {Factors} in {Computing} {Systems} ({CHI})}, publisher = {ACM Press}, author = {Ludwig, Thomas and Reuter, Christian and Siebigteroth, Tim and Pipek, Volkmar}, editor = {Begole, Bo and Jinwoo, Kim and Kor, Inkpeni and Woontack, Woo}, year = {2015}, keywords = {CSCW, HCI, PRAXLABS, A-Paper, EmerGent, Kooperation}, pages = {4083--4092}, } -
Reuter, C., Ludwig, T., Funke, T. & Pipek, V. (2015)SOMAP: Network Independent Social-Offline-Map-Mashup
IN Palen, L., Büscher, M., Comes, T. & Hughes, A. L. (Eds.). Kristiansand, Norway, Publisher: ISCRAM
[BibTeX] [Abstract] [Download PDF]Maps, showing the tactical or the administrative situation at any particular time, play a central role in disaster management. They can be realized as interactive map mashups. In addition to classical information (weather, water levels, energy network, forces), they can also be used to present a view on citizen-generated content, e.g. from social media. In this paper we offer insights into how mobile map mashups can assist citizens during infrastructure failures that often occur in large-scale emergencies. Based on a review of approaches and mobile applications from literature and especially from practice, we present SOMAP (social offline map), a mobile app we developed in Android. It offers offline map functionality in terms of (A) pro-active loading and storing of potentially needed maps of the respective area as well as (B) the possibility of exchanging information from social media using Bluetooth. The application was evaluated qualitatively, to gain insights into the potential of such applications.
@inproceedings{reuter_somap_2015, address = {Kristiansand, Norway}, title = {{SOMAP}: {Network} {Independent} {Social}-{Offline}-{Map}-{Mashup}}, url = {https://www.wineme.uni-siegen.de/paper/2015/2015_reuterludwigfunkepipek_somap-socialofflinemap_iscram.pdf}, abstract = {Maps, showing the tactical or the administrative situation at any particular time, play a central role in disaster management. They can be realized as interactive map mashups. In addition to classical information (weather, water levels, energy network, forces), they can also be used to present a view on citizen-generated content, e.g. from social media. In this paper we offer insights into how mobile map mashups can assist citizens during infrastructure failures that often occur in large-scale emergencies. Based on a review of approaches and mobile applications from literature and especially from practice, we present SOMAP (social offline map), a mobile app we developed in Android. It offers offline map functionality in terms of (A) pro-active loading and storing of potentially needed maps of the respective area as well as (B) the possibility of exchanging information from social media using Bluetooth. The application was evaluated qualitatively, to gain insights into the potential of such applications.}, booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})}, publisher = {ISCRAM}, author = {Reuter, Christian and Ludwig, Thomas and Funke, Timo and Pipek, Volkmar}, editor = {Palen, Leysia and Büscher, Monika and Comes, Tina and Hughes, Amanda Lee}, year = {2015}, keywords = {CSCW, HCI, PRAXLABS, EmerGent, SMO, Infrastruktur, Kooperation}, } -
Stickel, O., Hornung, D., Aal, K., Rohde, M. & Wulf, V. (2015)3D Printing with Marginalized Children – An Exploration in a Palestinian Refugee Camp
IN Boulus-Rødje, N., Ellingsen, G., Bratteteig, T., Aanestad, M. & Bjørn, P. (Eds.)., Publisher: Springer, Pages: 83–102 doi:10.1007/978-3-319-20499-4_5
[BibTeX] [Download PDF]@inproceedings{stickel_3d_2015, title = {{3D} {Printing} with {Marginalized} {Children} - {An} {Exploration} in a {Palestinian} {Refugee} {Camp}}, url = {http://dx.doi.org/10.1007/978-3-319-20499-4_5}, doi = {10.1007/978-3-319-20499-4_5}, booktitle = {{ECSCW} 2015: {Proceedings} of the 14th {European} {Conference} on {Computer} {Supported} {Cooperative} {Work}, 19-23 {September} 2015, {Oslo}, {Norway}}, publisher = {Springer}, author = {Stickel, Oliver and Hornung, Dominik and Aal, Konstantin and Rohde, Markus and Wulf, Volker}, editor = {Boulus-Rødje, Nina and Ellingsen, Gunnar and Bratteteig, Tone and Aanestad, Margunn and Bjørn, Pernille}, year = {2015}, keywords = {CSCW, FabLab, yallah, Come\_In}, pages = {83--102}, } -
Stickel, O., Ogonowski, C., Jakobi, T., Stevens, G., Pipek, V. & Wulf, V. (2015)Praktiken der Nutzerintegration im Entwicklungsprozess von KMU
IN Diefenbach, S., Henze, N. & Pielot, M. (Eds.). Stuttgart, Publisher: De Gruyter Oldenbourg, Pages: 103–112
[BibTeX] [Download PDF]@inproceedings{stickel_praktiken_2015, address = {Stuttgart}, title = {Praktiken der {Nutzerintegration} im {Entwicklungsprozess} von {KMU}}, url = {http://dl.mensch-und-computer.de/handle/123456789/4603 http://www.degruyter.com/dg/viewbooktoc.chapterlist.resultlinks.fullcontentlink:pdfeventlink/$002fbooks$002f9783110443929$002f9783110443929-012$002f9783110443929-012.pdf?t:ac=produ}, booktitle = {Mensch \& {Computer}: {Tagungsband} ({Honorable} {Mention})}, publisher = {De Gruyter Oldenbourg}, author = {Stickel, Oliver and Ogonowski, Corinna and Jakobi, Timo and Stevens, Gunnar and Pipek, Volkmar and Wulf, Volker}, editor = {Diefenbach, Sarah and Henze, Niels and Pielot, Martin}, year = {2015}, keywords = {CSCW, PRAXLABS, SMARTLIVE, DBL, CUBES}, pages = {103--112}, } -
Ludwig, T., Kotthaus, C. & van Dongen, S. (2015)Ich bin da, wo kann ich helfen? Konzeption einer Public Display Anwendung zur Koordinierung ungebundener Einsatzhelfer
Siegen
[BibTeX]@inproceedings{ludwig_ich_2015, address = {Siegen}, title = {Ich bin da, wo kann ich helfen? {Konzeption} einer {Public} {Display} {Anwendung} zur {Koordinierung} ungebundener {Einsatzhelfer}}, booktitle = {{GI}/{ITG} {KuVS} {Fachgespräch} {Ortsbezogene} {Anwendungen} und {Dienste}}, author = {Ludwig, Thomas and Kotthaus, Christoph and van Dongen, Sören}, year = {2015}, keywords = {CSCW, PRAXLABS, KOKOS}, } -
Moi, M., Friberg, T., Marterer, R., Reuter, C., Ludwig, T., Markham, D., Hewlett, M. & Muddiman, A. (2015)Strategy for Processing and Analyzing Social Media Data Streams in Emergencies
Brest, France
[BibTeX] [Abstract] [Download PDF]People are using social media to a greater extent, particularly in emergency situations. However, approaches for processing and analyzing the vast quantities of data produced currently lag far behind. In this paper we discuss important steps, and the associated challenges, for processing and analyzing social media in emergencies. In our research project EmerGent, a huge volume of low-quality messages will be continuously gathered from a variety of social media services such as Facebook or Twitter. Our aim is to design a software system that will process and analyze social media data, transforming the high volume of noisy data into a low volume of rich content that is useful to emergency personnel. Therefore, suitable techniques are needed to extract and condense key information from raw social media data, allowing detection of relevant events and generation of alerts pertinent to emergency personnel.
@inproceedings{moi_strategy_2015, address = {Brest, France}, title = {Strategy for {Processing} and {Analyzing} {Social} {Media} {Data} {Streams} in {Emergencies}}, url = {http://www.peasec.de/paper/2015/2015_Moietal_SocialMediaDataStreams_ICT-DM.pdf http://www.tholud.de/wp-content/uploads/2016/01/2015_Moietal_SocialMediaDataStreams_ICT-DM.pdf}, abstract = {People are using social media to a greater extent, particularly in emergency situations. However, approaches for processing and analyzing the vast quantities of data produced currently lag far behind. In this paper we discuss important steps, and the associated challenges, for processing and analyzing social media in emergencies. In our research project EmerGent, a huge volume of low-quality messages will be continuously gathered from a variety of social media services such as Facebook or Twitter. Our aim is to design a software system that will process and analyze social media data, transforming the high volume of noisy data into a low volume of rich content that is useful to emergency personnel. Therefore, suitable techniques are needed to extract and condense key information from raw social media data, allowing detection of relevant events and generation of alerts pertinent to emergency personnel.}, booktitle = {Proceedings of the {International} {Conference} on {Information} and {Communication} {Technologies} for {Disaster} {Management} ({ICT}-{DM})}, author = {Moi, Matthias and Friberg, Therese and Marterer, Robin and Reuter, Christian and Ludwig, Thomas and Markham, Deborah and Hewlett, Mike and Muddiman, Andrew}, year = {2015}, keywords = {CSCW, PRAXLABS, EmerGent, SMO}, } -
Reuter, C. (2015)Betriebliches Kontinuitätsmanagement in kleinen und mittleren Unternehmen – Smart Services für die Industrie 4.0
IN Weisbecker, A., Burmester, M. & Schmidt, A. (Eds.). Stuttgart, Publisher: Oldenbourg Wissensverlag, Pages: 37–44
[BibTeX] [Abstract] [Download PDF]Betriebliches Kontinuitätsmanagement (Business Continuity Management, kurz: BCM) ist im Sinne des betrieblichen Notfallmanagements integraler Bestandteil ziviler Sicherheit. BCM ist laut ISO 22301 (2014) ein ganzheitlicher Managementprozess, der potenzielle Bedrohungen für Organisationen und deren Auswirkungen auf Geschäftsabläufe ermittelt. Bei Betrachtung der aktuellen Studienlage liegt der Schluss nahe, dass die Anwendung von BCM in kleinen und mittleren Unternehmen (KMU) unterrepräsentiert ist und der Sicherheitslevel teilweise im nicht-wirtschaftlichen Bereich liegt. Dieser Beitrag stellt den Einsatz von BCM in KMU vor und diskutiert diesbezügliche Forschungsergebnisse. Hierauf aufbauend wird eine Matrix zu möglichen Auswirkungen vs. Umfang und Qualität des Notfallmanagements verschiedener Akteure dargestellt. Abschließend werden leichtgewichtige und einfach zu handhabende BCM-Sicherheitslösungen, in Form von Smart Services, als möglicher Lösungsansatz für die vermehrt von kontinuierlichem IT-Einsatz abhängigen Industrie 4.0 vorgestellt.
@inproceedings{reuter_betriebliches_2015, address = {Stuttgart}, title = {Betriebliches {Kontinuitätsmanagement} in kleinen und mittleren {Unternehmen} – {Smart} {Services} für die {Industrie} 4.0}, url = {https://www.wineme.uni-siegen.de/paper/2015/2015_reuter_bcminkmu_smartservicesindustrie40_muc.pdf}, abstract = {Betriebliches Kontinuitätsmanagement (Business Continuity Management, kurz: BCM) ist im Sinne des betrieblichen Notfallmanagements integraler Bestandteil ziviler Sicherheit. BCM ist laut ISO 22301 (2014) ein ganzheitlicher Managementprozess, der potenzielle Bedrohungen für Organisationen und deren Auswirkungen auf Geschäftsabläufe ermittelt. Bei Betrachtung der aktuellen Studienlage liegt der Schluss nahe, dass die Anwendung von BCM in kleinen und mittleren Unternehmen (KMU) unterrepräsentiert ist und der Sicherheitslevel teilweise im nicht-wirtschaftlichen Bereich liegt. Dieser Beitrag stellt den Einsatz von BCM in KMU vor und diskutiert diesbezügliche Forschungsergebnisse. Hierauf aufbauend wird eine Matrix zu möglichen Auswirkungen vs. Umfang und Qualität des Notfallmanagements verschiedener Akteure dargestellt. Abschließend werden leichtgewichtige und einfach zu handhabende BCM-Sicherheitslösungen, in Form von Smart Services, als möglicher Lösungsansatz für die vermehrt von kontinuierlichem IT-Einsatz abhängigen Industrie 4.0 vorgestellt.}, booktitle = {Mensch \& {Computer}: {Workshopband}}, publisher = {Oldenbourg Wissensverlag}, author = {Reuter, Christian}, editor = {Weisbecker, A and Burmester, M and Schmidt, A}, year = {2015}, keywords = {CSCW, PRAXLABS, EmerGent, BCM, Infrastruktur, KOKOS}, pages = {37--44}, } -
Ludwig, T. (2015)Incentives Mechanisms for Participatory Sensing within Research Context
Oslo
[BibTeX] [Download PDF]@inproceedings{ludwig_incentives_2015, address = {Oslo}, title = {Incentives {Mechanisms} for {Participatory} {Sensing} within {Research} {Context}}, url = {http://www.tholud.de/wp-content/uploads/2015/12/ECSCW15-Incentives-Mechanisms-for-Participatory-Sensing-within-Research-Context.pdf}, booktitle = {Adjunct {Proceedings} of the {European} {Conference} on {Computer}-{Supported} {Collaborative} {Work} ({ECSCW})}, author = {Ludwig, Thomas}, year = {2015}, keywords = {CSCW}, }
2014
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Ludwig, T. & Scholl, S. (2014)Participatory Sensing im Rahmen empirischer Forschung
IN Butz, A., Koch, M. & Schlichter, J. H. (Eds.)., Publisher: De Gruyter Oldenbourg, Pages: 145–154
[BibTeX] [Download PDF]@inproceedings{ludwig_participatory_2014, title = {Participatory {Sensing} im {Rahmen} empirischer {Forschung}}, url = {http://dl.mensch-und-computer.de/handle/123456789/3825 http://www.tholud.de/wp-content/uploads/2014/08/MuC_PartS_V3_final.pdf}, booktitle = {Mensch \& {Computer}: {Tagungsband}}, publisher = {De Gruyter Oldenbourg}, author = {Ludwig, Thomas and Scholl, Simon}, editor = {Butz, Andreas and Koch, Michael and Schlichter, Johann H}, year = {2014}, keywords = {CSCW}, pages = {145--154}, } -
Chunpir, H. & Curri, E. (2014)Improving Processes for User Support in e-Science
Washington, DC, USA, Publisher: IEEE Computer Society, Pages: 87–90 doi:10.1109/eScience.2014.43
[BibTeX] [Download PDF]@inproceedings{chunpir_improving_2014, address = {Washington, DC, USA}, series = {E-{SCIENCE} '14}, title = {Improving {Processes} for {User} {Support} in e-{Science}}, isbn = {978-1-4799-4287-9}, url = {http://dx.doi.org/10.1109/eScience.2014.43}, doi = {10.1109/eScience.2014.43}, booktitle = {Proceedings of the 2014 {IEEE} 10th {International} {Conference} on e-{Science} - {Volume} 02}, publisher = {IEEE Computer Society}, author = {Chunpir, Hashim and Curri, Endrit}, year = {2014}, keywords = {CSCW, PRAXLABS, e-Research in Earth Sciences, e-Science User Services, help desk, Information Technology Services Management (ITSM), management of support activities, service desk, user support process}, pages = {87--90}, } -
Ludwig, T. & Reuter, C. (2014)Entwicklung einer mobilen Reporting-Applikation zur Artikulation entscheidungsrelevanter Informationsbedarfe im Katastrophenschutz
IN Plöderereder, E., Grunske, L., Schneider, E. & Ull, D. (Eds.). Stuttgart, Germany, Publisher: GI-Edition-Lecture Notes in Informatics (LNI), Pages: 941–952
[BibTeX] [Abstract] [Download PDF]Die im Katastrophenschutz beteiligten Behörden und Organisationen mit Sicherheitsaufgaben (BOS) benötigen für Entscheidungen stets möglichst aktuelle und genaue Informationen. Diese werden dabei je nach Lage von den Einsatzkräften, welche sich am Schadensort befinden, via Funk an die teilweise entfernt sitzenden Entscheidungsträger berichtet. Unsere Design-Fallstudie untersucht interaktive Unterstützungsmöglichkeiten dieser Berichts- bzw. Reporting-Prozesse: In einer qualitativen empirischen Studie deckten wir die Kommunikationspraktiken von BOS auf und entwickelten darauf aufbauend ein Konzept zur semi-strukturierten Artikulation von Informationsbedarfen, welches als mobile Android Applikation implementiert und mit potentiellen Nutzern evaluiert wurde. Unser Beitrag präsentiert, wie zielgerichtete Anfragen von Informationen unter Berücksichtigung angemessener Metadaten das Berichts- und Meldewesen örtlich verteilter Einsatzkräfte unterstützen können.
@inproceedings{ludwig_entwicklung_2014, address = {Stuttgart, Germany}, title = {Entwicklung einer mobilen {Reporting}-{Applikation} zur {Artikulation} entscheidungsrelevanter {Informationsbedarfe} im {Katastrophenschutz}}, url = {https://www.wineme.uni-siegen.de/paper/2014/2014_ludwigreuter_morepartikulation_inf.pdf}, abstract = {Die im Katastrophenschutz beteiligten Behörden und Organisationen mit Sicherheitsaufgaben (BOS) benötigen für Entscheidungen stets möglichst aktuelle und genaue Informationen. Diese werden dabei je nach Lage von den Einsatzkräften, welche sich am Schadensort befinden, via Funk an die teilweise entfernt sitzenden Entscheidungsträger berichtet. Unsere Design-Fallstudie untersucht interaktive Unterstützungsmöglichkeiten dieser Berichts- bzw. Reporting-Prozesse: In einer qualitativen empirischen Studie deckten wir die Kommunikationspraktiken von BOS auf und entwickelten darauf aufbauend ein Konzept zur semi-strukturierten Artikulation von Informationsbedarfen, welches als mobile Android Applikation implementiert und mit potentiellen Nutzern evaluiert wurde. Unser Beitrag präsentiert, wie zielgerichtete Anfragen von Informationen unter Berücksichtigung angemessener Metadaten das Berichts- und Meldewesen örtlich verteilter Einsatzkräfte unterstützen können.}, booktitle = {Informatik 2014 - {Big} {Data} - {Komplexität} meistern}, publisher = {GI-Edition-Lecture Notes in Informatics (LNI)}, author = {Ludwig, Thomas and Reuter, Christian}, editor = {Plöderereder, E. and Grunske, L. and Schneider, E. and Ull, D.}, year = {2014}, keywords = {CSCW, HCI, PRAXLABS, Kooperation, InfoStrom}, pages = {941--952}, } -
Bossen, C., Ehn, P., Karasti, H., Salvo, C. D., Clement, A., Pipek, V. & Dittrich, Y. (2014)Infrastructuring, collaboration and evolving socio-material practices of changing our world
IN Winschiers-Theophilus, H., D’Andrea, V. & Iversen, O. S. (Eds.)., Publisher: ACM, Pages: 221–222 doi:10.1145/2662155.2662211
[BibTeX] [Download PDF]@inproceedings{bossen_infrastructuring_2014, title = {Infrastructuring, collaboration and evolving socio-material practices of changing our world}, isbn = {978-1-4503-3214-9}, url = {http://doi.acm.org/10.1145/2662155.2662211}, doi = {10.1145/2662155.2662211}, booktitle = {Participatory {Design} {Conference}, {PDC} '14, {Windhoek}, {Namibia}, {October} 6-10, 2014, {Volume} 1 - {Short} {Papers}, {Industry} {Cases}, {Workshop} {Descriptions}, {Doctoral} {Consortium} papers, and {Keynote} abstracts}, publisher = {ACM}, author = {Bossen, Claus and Ehn, Pelle and Karasti, Helena and Salvo, Carl Di and Clement, Andrew and Pipek, Volkmar and Dittrich, Yvonne}, editor = {Winschiers-Theophilus, Heike and D'Andrea, Vincenzo and Iversen, Ole Sejer}, year = {2014}, keywords = {CSCW}, pages = {221--222}, } -
Karasti, H. (2014)Infrastructuring in Participatory Design
, Publisher: ACM, Pages: 141–150 doi:10.1145/2661435.2661450
[BibTeX] [Abstract]This paper reviews literature and reflects on infrastructuring in Participatory Design (PD) with a conceptual interest. It starts with the notion of information infrastructure introduced to the PD community in the mid-1990s by Star and collaborators. It traces how the notion has been adapted, appended, and negotiated within a number of PD approaches known as “infrastructuring.” Based on this review, the paper discusses a number of themes arising from these approaches that relate to salient information infrastructure characteristics and speak to the specificity of infrastructuring in PD. This paper takes stock of what has happened in conceptual terms with regard to information infrastructure and infrastructuring in the field of PD to inform continuing work.
@inproceedings{karasti_infrastructuring_2014, title = {Infrastructuring in {Participatory} {Design}}, isbn = {978-1-4503-2256-0}, doi = {10.1145/2661435.2661450}, abstract = {This paper reviews literature and reflects on infrastructuring in Participatory Design (PD) with a conceptual interest. It starts with the notion of information infrastructure introduced to the PD community in the mid-1990s by Star and collaborators. It traces how the notion has been adapted, appended, and negotiated within a number of PD approaches known as “infrastructuring.” Based on this review, the paper discusses a number of themes arising from these approaches that relate to salient information infrastructure characteristics and speak to the specificity of infrastructuring in PD. This paper takes stock of what has happened in conceptual terms with regard to information infrastructure and infrastructuring in the field of PD to inform continuing work.}, booktitle = {Proceedings of the {Participatory} {Design} {Conference} 2014}, publisher = {ACM}, author = {Karasti, Helena}, year = {2014}, keywords = {cscw, Participatory Design, MdK, infrastructuring, science and technology studies, conceptual analysis, information infra-structure}, pages = {141--150}, } -
Stickel, O. & Ludwig, T. (2014)Computer Supported Urban Gardening
New York, NY, USA, Publisher: ACM, Pages: 77–80 doi:10.1145/2598784.2602786
[BibTeX] [Download PDF]@inproceedings{stickel_computer_2014-1, address = {New York, NY, USA}, series = {{DIS} {Companion} '14}, title = {Computer {Supported} {Urban} {Gardening}}, isbn = {978-1-4503-2903-3}, url = {http://doi.acm.org/10.1145/2598784.2602786 http://hci-siegen.de/wp-uploads/2014/05/3-draft-urban-gardening-paper.pdf}, doi = {10.1145/2598784.2602786}, booktitle = {Proceedings of the 2014 {Companion} {Publication} on {Designing} {Interactive} {Systems}}, publisher = {ACM}, author = {Stickel, Oliver and Ludwig, Thomas}, year = {2014}, keywords = {CSCW, PRAXLABS, FabLab, diy, bottom-up culture, community building, computer supported cooperative work, information technology, maker, urban/community gardening}, pages = {77--80}, } -
Greenlaw, R., Muddiman, A., Friberg, T., Moi, M., Cristaldi, M., Ludwig, T. & Reuter, C. (2014)The EmerGent project: Emergency Management in Social Media Generation – Dealing with Big Data from Social Media Data Stream
London, United Kingdom, Pages: 687–689 doi:10.1109/UCC.2014.111
[BibTeX] [Abstract] [Download PDF]This paper describes EmerGent which is a new EU FP7 project currently engaging with users, gathering requirements and writing initial technical specifications and deals with the impact of social media in emergency management. This paper describes the overall objectives of the project and the plans to create an online big data semantic store of social media will be outlined.
@inproceedings{greenlaw_emergent_2014, address = {London, United Kingdom}, title = {The {EmerGent} project: {Emergency} {Management} in {Social} {Media} {Generation} – {Dealing} with {Big} {Data} from {Social} {Media} {Data} {Stream}}, url = {https://www.wineme.uni-siegen.de/paper/2014/2014_emergentbigdata_ucc.pdf}, doi = {10.1109/UCC.2014.111}, abstract = {This paper describes EmerGent which is a new EU FP7 project currently engaging with users, gathering requirements and writing initial technical specifications and deals with the impact of social media in emergency management. This paper describes the overall objectives of the project and the plans to create an online big data semantic store of social media will be outlined.}, booktitle = {Workshop on {Big} {Data}, {Intelligence} {Management} and {Analytics} {Workshop}. 7th {IEEE}/{ACM} {International} {Conference} on {Utility} and {Cloud} {Computing} ({UCC})}, author = {Greenlaw, Reynold and Muddiman, Andrew and Friberg, Therese and Moi, Matthias and Cristaldi, Massimo and Ludwig, Thomas and Reuter, Christian}, year = {2014}, keywords = {CSCW, HCI, PRAXLABS, EmerGent, SMO}, pages = {687--689}, } -
Dörner, C., Faulring, A. & Myers, B. A. (2014)EUKLAS: Supporting Copy-and-Paste Strategies for Integrating Example Code
IN Sunshine, J., LaToza, T. D. & Anslow, C. (Eds.)., Publisher: ACM, Pages: 13–20 doi:10.1145/2688204.2688208
[BibTeX] [Download PDF]@inproceedings{dorner_euklas_2014, title = {{EUKLAS}: {Supporting} {Copy}-and-{Paste} {Strategies} for {Integrating} {Example} {Code}}, url = {http://doi.acm.org/10.1145/2688204.2688208}, doi = {10.1145/2688204.2688208}, booktitle = {Proceedings of the 5th {Workshop} on {Evaluation} and {Usability} of {Programming} {Languages} and {Tools}, {Portland}, {OR}, {USA}, {October} 21, 2014}, publisher = {ACM}, author = {Dörner, Christian and Faulring, Andrew and Myers, Brad A}, editor = {Sunshine, Joshua and LaToza, Thomas D and Anslow, Craig}, year = {2014}, keywords = {CSCW, EUDISMES}, pages = {13--20}, } -
Stickel, O., Draxler, S. & Stevens, G. (2014)Customer feedback and UCD in agile software development
@inproceedings{stickel_customer_2014, title = {Customer feedback and {UCD} in agile software development}, url = {https://www.researchgate.net/publication/267481136_Customer_Feedback_and_UCD_in_Agile_Software_Development}, booktitle = {Proceedings of the 8th {Nordic} {Conference} on {Human}-{Computer} {Interaction}: {Fun}, {Fast}, {Foundational}}, author = {Stickel, Oliver and Draxler, Sebastian and Stevens, Gunnar}, year = {2014}, keywords = {CSCW, CUBES}, } -
von Rekowski, T., Boden, A., Stickel, O., Hornung, D. & Stevens, G. (2014)Playful, collaborative approaches to 3D modeling and 3D printing
IN Butz, A., Koch, M. & Schlichter, J. H. (Eds.)., Publisher: De Gruyter Oldenbourg, Pages: 363–366
[BibTeX] [Download PDF]@inproceedings{von_rekowski_playful_2014, title = {Playful, collaborative approaches to {3D} modeling and {3D} printing}, url = {http://dl.mensch-und-computer.de/handle/123456789/3845}, booktitle = {Mensch \& {Computer}: {Tagungsband}}, publisher = {De Gruyter Oldenbourg}, author = {von Rekowski, Thomas and Boden, Alexander and Stickel, Oliver and Hornung, Dominik and Stevens, Gunnar}, editor = {Butz, Andreas and Koch, Michael and Schlichter, Johann H}, year = {2014}, keywords = {CSCW, FabLab, Come\_In}, pages = {363--366}, } -
Ludwig, T., Stickel, O., Boden, A. & Pipek, V. (2014)Towards sociable technologies: an empirical study on designing appropriation infrastructures for 3D printing
IN Wakkary, R., Harrison, S., Neustaedter, C., Bardzell, S. & Paulos, E. (Eds.)., Publisher: ACM, Pages: 835–844 doi:10.1145/2598510.2598528
[BibTeX] [Download PDF]@inproceedings{ludwig_towards_2014, title = {Towards sociable technologies: an empirical study on designing appropriation infrastructures for {3D} printing}, isbn = {978-1-4503-2902-6}, url = {http://doi.acm.org/10.1145/2598510.2598528}, doi = {10.1145/2598510.2598528}, booktitle = {Designing {Interactive} {Systems} {Conference} 2014, {DIS} '14, {Vancouver}, {BC}, {Canada}, {June} 21-25, 2014}, publisher = {ACM}, author = {Ludwig, Thomas and Stickel, Oliver and Boden, Alexander and Pipek, Volkmar}, editor = {Wakkary, Ron and Harrison, Steve and Neustaedter, Carman and Bardzell, Shaowen and Paulos, Eric}, year = {2014}, keywords = {CSCW, FabLab}, pages = {835--844}, } -
Bertelsen, O. W., Bødker, S., de Cindio, F. & Pipek, V. (2014)Collaborative Technologies in Democratic Processes
IN Bertelsen, O. W., Bødker, S., de Cindio, F. & Pipek, V. (Eds.).
[BibTeX]@inproceedings{bertelsen_collaborative_2014, title = {Collaborative {Technologies} in {Democratic} {Processes}}, volume = {11}, booktitle = {Proceedings of a workshop at {COOP} 2014, {Nice}, {France}, {International} {Reports} on {Socio}-{Informatics} ({IRSI})}, author = {Bertelsen, Olav W and Bødker, Susanne and de Cindio, Fiorella and Pipek, Volkmar}, editor = {Bertelsen, Olav W and Bødker, Susanne and de Cindio, Fiorella and Pipek, Volkmar}, year = {2014}, keywords = {CSCW}, } -
Ogonowski, C., Ley, B., Randall, D., Mu, M., Race, N. J. P. & Rouncefield, M. (2014)Designing with Users for Domestic Environments: Methods – Challenges – Lessons Learned
New York, NY, USA, Publisher: ACM, Pages: 335–338 doi:10.1145/2556420.2558855
[BibTeX] [Download PDF]@inproceedings{ogonowski_designing_2014, address = {New York, NY, USA}, series = {{CSCW} {Companion} '14}, title = {Designing with {Users} for {Domestic} {Environments}: {Methods} - {Challenges} - {Lessons} {Learned}}, isbn = {978-1-4503-2541-7}, url = {http://doi.acm.org/10.1145/2556420.2558855}, doi = {10.1145/2556420.2558855}, booktitle = {Proceedings of the {Companion} {Publication} of the 17th {ACM} {Conference} on {Computer} {Supported} {Cooperative} {Work} \& {Social} {Computing}}, publisher = {ACM}, author = {Ogonowski, Corinna and Ley, Benedikt and Randall, David and Mu, Mu and Race, Nicholas J P and Rouncefield, Mark}, year = {2014}, keywords = {CSCW, PRAXLABS, participatory design, Smart Live, ethics, cooperation process, domestic environment, empirical methods, field studies, user-involvement}, pages = {335--338}, } -
Ludwig, T., Siebigteroth, T. & Pipek, V. (2014)CrowdMonitor: Monitoring Physical and Digital Activities of Citizens During Emergencies
IN Aiello, L. M. & McFarland, D. A. (Eds.)., Publisher: Springer, Pages: 421–428 doi:10.1007/978-3-319-15168-7_51
[BibTeX] [Download PDF]@inproceedings{ludwig_crowdmonitor_2014, series = {Lecture {Notes} in {Computer} {Science}}, title = {{CrowdMonitor}: {Monitoring} {Physical} and {Digital} {Activities} of {Citizens} {During} {Emergencies}}, volume = {8852}, isbn = {978-3-319-15167-0}, url = {http://dx.doi.org/10.1007/978-3-319-15168-7_51 http://www.tholud.de/wp-content/uploads/2014/12/2014-Ludwig-Siebigteroth-Pipek-SoHuman.pdf}, doi = {10.1007/978-3-319-15168-7_51}, booktitle = {Social {Informatics} - {SocInfo} 2014 {International} {Workshops}, {Barcelona}, {Spain}, {November} 11, 2014, {Revised} {Selected} {Papers}}, publisher = {Springer}, author = {Ludwig, Thomas and Siebigteroth, Tim and Pipek, Volkmar}, editor = {Aiello, Luca Maria and McFarland, Daniel A}, year = {2014}, keywords = {CSCW, PRAXLABS}, pages = {421--428}, } -
Stickel, O., Hornung, D., Pipek, V. & Wulf, V. (2014)Come_IN: Expanding Computer Clubs Towards Tinkering and Making
@inproceedings{stickel_come_in_2014, title = {Come\_IN: {Expanding} {Computer} {Clubs} {Towards} {Tinkering} and {Making}}, url = {https://www.researchgate.net/publication/267481683_Come_IN_Expanding_Computer_Clubs_Towards_Tinkering_and_Making}, booktitle = {Workshop on "{Teaching} to {Tinker}" at {NordiCHI} 2014.}, author = {Stickel, Oliver and Hornung, Dominik and Pipek, Volkmar and Wulf, Volker}, year = {2014}, keywords = {CSCW, FabLab, Come\_In}, } -
Müller, C., Schorch, M. & Wieching, R. (2014)PraxLabs as a Setting for Participatory Technology Research and Design in the Field of HRI and Demography
Bielefeld, Publisher: Bielefeld University
[BibTeX]@inproceedings{muller_praxlabs_2014, address = {Bielefeld}, title = {{PraxLabs} as a {Setting} for {Participatory} {Technology} {Research} and {Design} in the {Field} of {HRI} and {Demography}}, booktitle = {Proceedings of the {Workshop} "{Socially} {Assistive} {Robots} for the {Aging} {Population}: {Are} we trapped in {Stereotypes}?", {Human} {Robot} {Interaction} {Conference}}, publisher = {Bielefeld University}, author = {Müller, Claudia and Schorch, Marén and Wieching, Rainer}, year = {2014}, keywords = {CSCW, iStopFalls, italg}, } -
Bossen, C., Dindler, C., Garde, J. & Pipek, V. (2014)Evaluation, sustainability and long-term effects of participatory design projects
IN Winschiers-Theophilus, H., D’Andrea, V. & Iversen, O. S. (Eds.)., Publisher: ACM, Pages: 219–220 doi:10.1145/2662155.2662210
[BibTeX] [Download PDF]@inproceedings{bossen_evaluation_2014, title = {Evaluation, sustainability and long-term effects of participatory design projects}, isbn = {978-1-4503-3214-9}, url = {http://doi.acm.org/10.1145/2662155.2662210}, doi = {10.1145/2662155.2662210}, booktitle = {Participatory {Design} {Conference}, {PDC} '14, {Windhoek}, {Namibia}, {October} 6-10, 2014, {Volume} 1 - {Short} {Papers}, {Industry} {Cases}, {Workshop} {Descriptions}, {Doctoral} {Consortium} papers, and {Keynote} abstracts}, publisher = {ACM}, author = {Bossen, Claus and Dindler, Christian and Garde, Julia and Pipek, Volkmar}, editor = {Winschiers-Theophilus, Heike and D'Andrea, Vincenzo and Iversen, Ole Sejer}, year = {2014}, keywords = {CSCW}, pages = {219--220}, } -
Stickel, O., Ludwig, T. & Pipek, V. (2014)Computer im Grünen: IT-Systeme zur Unterstützung urbaner Gärten
IN Butz, A., Koch, M. & Schlichter, J. H. (Eds.)., Publisher: De Gruyter Oldenbourg, Pages: 303–306
[BibTeX] [Download PDF]@inproceedings{stickel_computer_2014, title = {Computer im {Grünen}: {IT}-{Systeme} zur {Unterstützung} urbaner {Gärten}}, url = {http://dl.mensch-und-computer.de/handle/123456789/3827 http://www.tholud.de/wp-content/uploads/2014/08/CSUG-MuC-2014-camera-ready.pdf}, booktitle = {Mensch \& {Computer}: {Tagungsband}}, publisher = {De Gruyter Oldenbourg}, author = {Stickel, Oliver and Ludwig, Thomas and Pipek, Volkmar}, editor = {Butz, Andreas and Koch, Michael and Schlichter, Johann H}, year = {2014}, keywords = {CSCW, FabLab}, pages = {303--306}, } -
Ludwig, T. & Siebigteroth, T. (2014)Unterstützung von BOS durch Mobile Crowd Sensing in Schadenslagen
IN Butz, A., Koch, M. & Schlichter, J. H. (Eds.)., Publisher: De Gruyter Oldenbourg, Pages: 117–123
[BibTeX] [Download PDF]@inproceedings{ludwig_unterstutzung_2014, title = {Unterstützung von {BOS} durch {Mobile} {Crowd} {Sensing} in {Schadenslagen}}, url = {http://dl.mensch-und-computer.de/handle/123456789/3866 https://pdfs.semanticscholar.org/bf44/2e02a8c8fe37f17bd11bc7fe68d85089a7b5.pdf}, booktitle = {Mensch \& {Computer}: {Tagungsband}}, publisher = {De Gruyter Oldenbourg}, author = {Ludwig, Thomas and Siebigteroth, Tim}, editor = {Butz, Andreas and Koch, Michael and Schlichter, Johann H}, year = {2014}, keywords = {CSCW, PRAXLABS, EmerGent}, pages = {117--123}, } -
Reuter, C., Ludwig, T., Pipek, V., Herczeg, M., Mentler, T., Nestler, S. & Sautter, J. (2014)Proceedings des Workshops Mensch-Computer-Interaktion und Social Computing in Krisensituationen
IN Weisbecker, A., Burmester, M. & Schmidt, A. (Eds.). München, Germany, Publisher: Oldenbourg-Verlag, Pages: 99–140
[BibTeX] [Abstract] [Download PDF]Mensch-Computer-Interaktion und Social Computing spielen auch in Krisensituationen eine große Rolle. Durch die größere Verbreitung mobiler und ubiquitärer Technologien sowie die zunehmende Durchdringung sozialer und kooperativer Medien im Alltag haben sich auch im Bereich des Krisenmanagements und der zivilen Sicherheitsforschung neue Möglichkeiten und Potenziale, aber auch Problembereiche entwickelt, die besonderer Aufmerksamkeit bedürfen. Neue Ansätze und Prototypen adressieren Interaktionen und Kooperationen innerhalb und zwischen klassischen Behörden und Organisationen mit Sicherheitsaufgaben (BOS), aber zunehmend auch die Einbeziehung der von der Krise betroffenen Akteure aus den Bereichen der Industrie und der Bürger, die eine Rolle als aktive Krisenmanager wahrnehmen und BOS unterstützen.
@inproceedings{reuter_proceedings_2014, address = {München, Germany}, title = {Proceedings des {Workshops} {Mensch}-{Computer}-{Interaktion} und {Social} {Computing} in {Krisensituationen}}, url = {https://www.wineme.uni-siegen.de/paper/2014/2014_proc-mci-in-krisen_muc.pdf}, abstract = {Mensch-Computer-Interaktion und Social Computing spielen auch in Krisensituationen eine große Rolle. Durch die größere Verbreitung mobiler und ubiquitärer Technologien sowie die zunehmende Durchdringung sozialer und kooperativer Medien im Alltag haben sich auch im Bereich des Krisenmanagements und der zivilen Sicherheitsforschung neue Möglichkeiten und Potenziale, aber auch Problembereiche entwickelt, die besonderer Aufmerksamkeit bedürfen. Neue Ansätze und Prototypen adressieren Interaktionen und Kooperationen innerhalb und zwischen klassischen Behörden und Organisationen mit Sicherheitsaufgaben (BOS), aber zunehmend auch die Einbeziehung der von der Krise betroffenen Akteure aus den Bereichen der Industrie und der Bürger, die eine Rolle als aktive Krisenmanager wahrnehmen und BOS unterstützen.}, booktitle = {Mensch \& {Computer}: {Workshopband}}, publisher = {Oldenbourg-Verlag}, author = {Reuter, Christian and Ludwig, Thomas and Pipek, Volkmar and Herczeg, Michael and Mentler, Tilo and Nestler, Simon and Sautter, Johannes}, editor = {Weisbecker, Anette and Burmester, Michael and Schmidt, Albrecht}, year = {2014}, keywords = {CSCW, PRAXLABS, EmerGent}, pages = {99--140}, } -
Ludwig, T., Stickel, O. & Pipek, V. (2014)3D Printers as Potential Boundary Negotiating Artifacts for Third Places
Vancouver, Canada
[BibTeX] [Download PDF]@inproceedings{ludwig_3d_2014, address = {Vancouver, Canada}, title = {{3D} {Printers} as {Potential} {Boundary} {Negotiating} {Artifacts} for {Third} {Places}}, url = {http://www.tholud.de/wp-content/uploads/2014/06/WS_ThirdPlaces-V2.pdf}, booktitle = {Workshop {Proceedings} of the {Designing} {Interactive} {Systems} {Conference} ({DIS} 2014)}, author = {Ludwig, Thomas and Stickel, Oliver and Pipek, Volkmar}, year = {2014}, keywords = {CSCW, FabLab}, } -
Wiedenhoefer, T., Heger, O. & Pipek, V. (2014)Towards Societyware: Evaluation of an online petitioning system for parliaments
IN Bertelsen, O. W., Bødker, S., de Cindio, F. & Pipek, V. (Eds.). Nice, France, Pages: 85–95
[BibTeX]@inproceedings{wiedenhoefer_towards_2014, address = {Nice, France}, title = {Towards {Societyware}: {Evaluation} of an online petitioning system for parliaments}, volume = {11}, booktitle = {Collaborative {Technologies} in {Democratic} {Processes}, {Proceedings} of a workshop at {COOP} 2014, {International} {Reports} on {Socio}-{Informatics} ({IRSI})}, author = {Wiedenhoefer, Torben and Heger, Oliver and Pipek, Volkmar}, editor = {Bertelsen, Olav W and Bødker, Susanne and de Cindio, Fiorella and Pipek, Volkmar}, year = {2014}, keywords = {CSCW, ePet}, pages = {85--95}, } -
Reuter, C. & Scholl, S. (2014)Technical Limitations for Designing Applications for Social Media
IN Koch, M., Butz, A. & Schlichter, J. (Eds.). München, Germany, Publisher: Oldenbourg-Verlag, Pages: 131–140
[BibTeX] [Abstract] [Download PDF]Social media content is used in various applications for businesses, organizations and citizens. However, there are technical limitations for analyzing content from social media; these include the way how data can be gained and which safety regulations as well as query limitations have to be considered. They are of specific importance when designing applications for time critical scenarios, such as crisis management. This paper analyzes these limitations (in June 2014) for the most important social media. The selection of social media is based on the Monthly Active Users (MAU), which counts unique users over 30 days. Besides the identification of various limitations, this paper outlines ap proaches to access the data and summarizes design considerations.
@inproceedings{reuter_technical_2014, address = {München, Germany}, title = {Technical {Limitations} for {Designing} {Applications} for {Social} {Media}}, url = {https://www.wineme.uni-siegen.de/paper/2014/2014_reuterscholl_technicallimitationssocialmedia_muc.pdf}, abstract = {Social media content is used in various applications for businesses, organizations and citizens. However, there are technical limitations for analyzing content from social media; these include the way how data can be gained and which safety regulations as well as query limitations have to be considered. They are of specific importance when designing applications for time critical scenarios, such as crisis management. This paper analyzes these limitations (in June 2014) for the most important social media. The selection of social media is based on the Monthly Active Users (MAU), which counts unique users over 30 days. Besides the identification of various limitations, this paper outlines ap proaches to access the data and summarizes design considerations.}, booktitle = {Mensch \& {Computer}: {Workshopband}}, publisher = {Oldenbourg-Verlag}, author = {Reuter, Christian and Scholl, Simon}, editor = {Koch, Michael and Butz, Andreas and Schlichter, Johann}, year = {2014}, keywords = {CSCW, PRAXLABS, EmerGent, SMO, Infrastruktur}, pages = {131--140}, } -
Klokmose, C. N., Korn, M. & Blunck, H. (2014)WiFi Proximity Detection in Mobile Web Applications
New York, NY, USA, Publisher: ACM, Pages: 123–128 doi:10.1145/2607023.2610281
[BibTeX] [Download PDF]@inproceedings{klokmose_wifi_2014, address = {New York, NY, USA}, series = {{EICS} '14}, title = {{WiFi} {Proximity} {Detection} in {Mobile} {Web} {Applications}}, isbn = {978-1-4503-2725-1}, url = {http://doi.acm.org/10.1145/2607023.2610281}, doi = {10.1145/2607023.2610281}, booktitle = {Proceedings of the 2014 {ACM} {SIGCHI} {Symposium} on {Engineering} {Interactive} {Computing} {Systems}}, publisher = {ACM}, author = {Klokmose, Clemens Nylandsted and Korn, Matthias and Blunck, Henrik}, year = {2014}, keywords = {CSCW, context-awareness, http, mobile devices, mobile web applications, wifi proximity detection, zero installation.}, pages = {123--128}, } -
Reuter, C. & Ritzkatis, M. (2014)Adaptierbare Qualitätsbewertung bürgergenerierter Inhalte aus sozialen Medien
IN Butz, A., Koch, M. & Schlichter, J. (Eds.). München, Publisher: Oldenbourg-Verlag, Pages: 115–124
[BibTeX] [Download PDF]@inproceedings{reuter_adaptierbare_2014, address = {München}, title = {Adaptierbare {Qualitätsbewertung} bürgergenerierter {Inhalte} aus sozialen {Medien}}, url = {https://www.wineme.uni-siegen.de/paper/2014/2014_reuterritzkatis_adaptierbarequalitaetsbewertung_muc.pdf}, booktitle = {Mensch \& {Computer}: {Tagungsband}}, publisher = {Oldenbourg-Verlag}, author = {Reuter, Christian and Ritzkatis, Michael}, editor = {Butz, Andreas and Koch, Michael and Schlichter, Johann}, year = {2014}, keywords = {CSCW, PRAXLABS, EmerGent}, pages = {115--124}, } -
Draxler, S., Stickel, O., Winter, D. & Stevens, G. (2014)Nutzerintegration in Softwareprojekte durch Multi-Channel Feedback
IN Butz, A., Koch, M. & Schlichter, J. H. (Eds.). München, Germany, Publisher: De Gruyter Oldenbourg, Pages: 175–184
[BibTeX] [Download PDF]@inproceedings{draxler_nutzerintegration_2014, address = {München, Germany}, title = {Nutzerintegration in {Softwareprojekte} durch {Multi}-{Channel} {Feedback}}, url = {http://dl.mensch-und-computer.de/handle/123456789/3802}, booktitle = {Mensch \& {Computer}: {Tagungsband}}, publisher = {De Gruyter Oldenbourg}, author = {Draxler, Sebastian and Stickel, Oliver and Winter, Dominique and Stevens, Gunnar}, editor = {Butz, Andreas and Koch, Michael and Schlichter, Johann H}, year = {2014}, keywords = {CSCW, CUBES}, pages = {175--184}, } -
Reuter, C., Ritzkatis, M. & Ludwig, T. (2014)Entwicklung eines SOA-basierten und anpassbaren Bewertungsdienstes für Inhalte aus sozialen Medien
IN Plöderereder, E., Grunske, L., Schneider, E. & Ull, D. (Eds.). Stuttgart, Germany, Publisher: GI-Edition-Lecture Notes in Informatics (LNI), Pages: 977–988
[BibTeX] [Abstract] [Download PDF]Dieser Beitrag soll aufzeigen, wie ein anpassbarer Bewertungsdienst die Nutzung bürgergenerierter Inhalte aus sozialen Medien unterstützen kann. Dabei soll insbesondere geklärt werden, wie dieser gestaltet werden kann und wie Nutzer die Qualitätskriterien angemessen artikulieren können. Nach einer Darstellung von Grundlagen und verwandten Arbeiten wird anhand einer empirischen Vorstudie der Umgang von Behörden und Organisationen mit Sicherheitsaufgaben (BOS) mit bürgergenerierten Informationen betrachtet. Basierend auf den dort gewonnen Erkenntnissen wurde ein service-orientierter Bewertungsdienst entwickelt und in eine Anwendung integriert, welche so den Zugang zu bürgergenerierten Informationen aus verschiedenen sozialen Medien inklusive einer anpassbaren Qualitätsbewertung ermöglicht. Eine abschließende Evaluation illustriert deren mögliche Anwendung in der Praxis.
@inproceedings{reuter_entwicklung_2014, address = {Stuttgart, Germany}, title = {Entwicklung eines {SOA}-basierten und anpassbaren {Bewertungsdienstes} für {Inhalte} aus sozialen {Medien}}, url = {https://www.wineme.uni-siegen.de/paper/2014/2014_reuterritzkatisludwig-soabewertungsozialemedien_inf.pdf}, abstract = {Dieser Beitrag soll aufzeigen, wie ein anpassbarer Bewertungsdienst die Nutzung bürgergenerierter Inhalte aus sozialen Medien unterstützen kann. Dabei soll insbesondere geklärt werden, wie dieser gestaltet werden kann und wie Nutzer die Qualitätskriterien angemessen artikulieren können. Nach einer Darstellung von Grundlagen und verwandten Arbeiten wird anhand einer empirischen Vorstudie der Umgang von Behörden und Organisationen mit Sicherheitsaufgaben (BOS) mit bürgergenerierten Informationen betrachtet. Basierend auf den dort gewonnen Erkenntnissen wurde ein service-orientierter Bewertungsdienst entwickelt und in eine Anwendung integriert, welche so den Zugang zu bürgergenerierten Informationen aus verschiedenen sozialen Medien inklusive einer anpassbaren Qualitätsbewertung ermöglicht. Eine abschließende Evaluation illustriert deren mögliche Anwendung in der Praxis.}, booktitle = {Informatik 2014 - {Big} {Data} - {Komplexität} meistern}, publisher = {GI-Edition-Lecture Notes in Informatics (LNI)}, author = {Reuter, Christian and Ritzkatis, Michael and Ludwig, Thomas}, editor = {Plöderereder, E. and Grunske, L. and Schneider, E. and Ull, D.}, year = {2014}, keywords = {CSCW, HCI, PRAXLABS, EmerGent, SMO}, pages = {977--988}, } -
Bødker, S., Klokmose, C. N., Korn, M. & Polli, A. M. (2014)Participatory IT in Semi-public Spaces
New York, NY, USA, Publisher: ACM, Pages: 765–774 doi:10.1145/2639189.2639212
[BibTeX] [Download PDF]@inproceedings{bodker_participatory_2014, address = {New York, NY, USA}, series = {{NordiCHI} '14}, title = {Participatory {IT} in {Semi}-public {Spaces}}, isbn = {978-1-4503-2542-4}, url = {http://doi.acm.org/10.1145/2639189.2639212}, doi = {10.1145/2639189.2639212}, booktitle = {Proceedings of the 8th {Nordic} {Conference} on {Human}-{Computer} {Interaction}: {Fun}, {Fast}, {Foundational}}, publisher = {ACM}, author = {Bødker, Susanne and Klokmose, Clemens Nylandsted and Korn, Matthias and Polli, Anna Maria}, year = {2014}, keywords = {CSCW, participation, art exhibition, locality, semi-public space}, pages = {765--774}, } -
Aal, K., Yerousis, G., Schubert, K., Hornung, D., Stickel, O. & Wulf, V. (2014)Come_in@Palestine: Adapting a German Computer Club Concept to a Palestinian Refugee Camp
New York, NY, USA, Publisher: ACM, Pages: 111–120 doi:10.1145/2631488.2631498
[BibTeX] [Download PDF]@inproceedings{aal_come_inpalestine_2014, address = {New York, NY, USA}, series = {{CABS} '14}, title = {Come\_in@{Palestine}: {Adapting} a {German} {Computer} {Club} {Concept} to a {Palestinian} {Refugee} {Camp}}, isbn = {978-1-4503-2557-8}, url = {http://doi.acm.org/10.1145/2631488.2631498}, doi = {10.1145/2631488.2631498}, booktitle = {Proceedings of the 5th {ACM} {International} {Conference} on {Collaboration} {Across} {Boundaries}: {Culture}, {Distance} \& {Technology}}, publisher = {ACM}, author = {Aal, Konstantin and Yerousis, George and Schubert, Kai and Hornung, Dominik and Stickel, Oliver and Wulf, Volker}, year = {2014}, keywords = {CSCW, PRAXLABS, FabLab, yallah, Come\_In, computer club, children, communities, integration, international collaboration}, pages = {111--120}, } -
Reuter, C., Ludwig, T., Pipek, V., Herczeg, M., Mentler, T., Nestler, S. & Sautter, J. (2014)Editorial: Mensch-Computer-Interaktion und Social Computing in Krisensituationen
IN Koch, M., Butz, A. & Schlichter, J. (Eds.). München, Germany, Publisher: Oldenbourg-Verlag, Pages: 101–104
[BibTeX] [Abstract] [Download PDF]Die Mensch-Computer-Interaktion und Social Computing in Krisensituationen wird auch in Zukunft eine große Rolle spielen. Mit diesem Workshop möchten wir einen kleinen Beitrag leisten, diese Entwicklung in sinnvoller Weise mitzugestalten.
@inproceedings{reuter_editorial_2014, address = {München, Germany}, title = {Editorial: {Mensch}-{Computer}-{Interaktion} und {Social} {Computing} in {Krisensituationen}}, url = {https://www.wineme.uni-siegen.de/paper/2014/2014_reuteretal_mci-krisen-editorial_muc.pdf}, abstract = {Die Mensch-Computer-Interaktion und Social Computing in Krisensituationen wird auch in Zukunft eine große Rolle spielen. Mit diesem Workshop möchten wir einen kleinen Beitrag leisten, diese Entwicklung in sinnvoller Weise mitzugestalten.}, booktitle = {Mensch \& {Computer}: {Workshopband}}, publisher = {Oldenbourg-Verlag}, author = {Reuter, Christian and Ludwig, Thomas and Pipek, Volkmar and Herczeg, Michael and Mentler, Tilo and Nestler, Simon and Sautter, Johannes}, editor = {Koch, Michael and Butz, Andreas and Schlichter, Johann}, year = {2014}, keywords = {CSCW, HCI, PRAXLABS, EmerGent}, pages = {101--104}, } -
Reuter, C. & Ritzkatis, M. (2014)Adaptierbare Bewertung bürgergenerierter Inhalte aus sozialen Medien
IN Koch, M., Butz, A. & Schlichter, J. (Eds.). München, Germany, Publisher: Oldenbourg-Verlag, Pages: 115–124
[BibTeX] [Abstract] [Download PDF]Zwei Drittel aller Internetnutzer in Deutschland nutzen soziale Medien. Neben der Kommunikation mit eigenen Kontakten werden dort auch vermehrt Fotos, Filme und Inhalte ganz bewusst öffentlich geteilt. Vergangene Ereignisse, wie das Hochwasser in Mitteleuropa im Juni 2013, haben gezeigt, dass diese alltäglichen Verhaltensweisen ebenso in Ausnahmesituationen fortgeführt werden und bürgergenierte Inhalte auch dann beispielsweise über Facebook und Twitter verbreitet werden. Diese werden in Teilen von Behörden und Organisationen mit Sicherheitsaufgaben (BOS), wie der Polizei und Feuerwehr, ausgewertet und für die Lagebeurteilung genutzt. Dieser Beitrag stellt, basierend auf einer Analyse verwandter Arbeiten, die Ergebnisse einer empirischen Untersuchung zur Nutzung bürgergenerierter Inhalte und die Bedingungen für deren Integration in die Lagebeurteilung durch BOS dar. Die hieraus gewonnenen Erkenntnisse münden in Anforderungen an einen adaptierbaren Bewertungsmechanismus für bürgergenerierte Inhalte aus sozialen Medien.
@inproceedings{reuter_adaptierbare_2014-1, address = {München, Germany}, title = {Adaptierbare {Bewertung} bürgergenerierter {Inhalte} aus sozialen {Medien}}, url = {https://dl.gi.de/bitstream/handle/20.500.12116/7536/Reuter_Ritzkatis_2014.pdf?sequence=2&isAllowed=y}, abstract = {Zwei Drittel aller Internetnutzer in Deutschland nutzen soziale Medien. Neben der Kommunikation mit eigenen Kontakten werden dort auch vermehrt Fotos, Filme und Inhalte ganz bewusst öffentlich geteilt. Vergangene Ereignisse, wie das Hochwasser in Mitteleuropa im Juni 2013, haben gezeigt, dass diese alltäglichen Verhaltensweisen ebenso in Ausnahmesituationen fortgeführt werden und bürgergenierte Inhalte auch dann beispielsweise über Facebook und Twitter verbreitet werden. Diese werden in Teilen von Behörden und Organisationen mit Sicherheitsaufgaben (BOS), wie der Polizei und Feuerwehr, ausgewertet und für die Lagebeurteilung genutzt. Dieser Beitrag stellt, basierend auf einer Analyse verwandter Arbeiten, die Ergebnisse einer empirischen Untersuchung zur Nutzung bürgergenerierter Inhalte und die Bedingungen für deren Integration in die Lagebeurteilung durch BOS dar. Die hieraus gewonnenen Erkenntnisse münden in Anforderungen an einen adaptierbaren Bewertungsmechanismus für bürgergenerierte Inhalte aus sozialen Medien.}, booktitle = {Mensch \& {Computer}: {Interaktiv} unterwegs – {Freiräume} gestalten}, publisher = {Oldenbourg-Verlag}, author = {Reuter, Christian and Ritzkatis, Michael}, editor = {Koch, Michael and Butz, Andreas and Schlichter, Johann}, year = {2014}, keywords = {CSCW, HCI, PRAXLABS, EmerGent, SMO}, pages = {115--124}, }
2013
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Ogonowski, C., Ley, B., Hess, J., Wan, L. & Wulf, V. (2013)Designing for the Living Room: Long-term User Involvement in a Living Lab
New York, USA, Publisher: ACM, Pages: 1539–1548 doi:10.1145/2470654.2466205
[BibTeX] [Download PDF]@inproceedings{ogonowski_designing_2013, address = {New York, USA}, series = {{CHI} '13}, title = {Designing for the {Living} {Room}: {Long}-term {User} {Involvement} in a {Living} {Lab}}, isbn = {978-1-4503-1899-0}, url = {http://doi.acm.org/10.1145/2470654.2466205}, doi = {10.1145/2470654.2466205}, booktitle = {Proceedings of {CHI} '13}, publisher = {ACM}, author = {Ogonowski, Corinna and Ley, Benedikt and Hess, Jan and Wan, Lin and Wulf, Volker}, month = apr, year = {2013}, keywords = {CSCW, PRAXLABS, A-Paper, SMARTLIVE, SocialMedia, participatory design, living lab, LivingLabEnergy, domestic domain, long-term user study}, pages = {1539--1548}, } -
Wulf, V., Misaki, K., Atam, M., Randall, D. & Rohde, M. (2013)‘On the Ground’ in Sidi Bouzid: Investigating Social Media Use during the Tunisian Revolution
San Antonio, Publisher: ACM Press, Pages: 1409–1418
[BibTeX]@inproceedings{wulf_ground_2013, address = {San Antonio}, title = {‘{On} the {Ground}' in {Sidi} {Bouzid}: {Investigating} {Social} {Media} {Use} during the {Tunisian} {Revolution}}, booktitle = {Proceedings of the {Conference} on {Computer} {Supported} {Cooperative} {Work} ({CSCW})}, publisher = {ACM Press}, author = {Wulf, Volker and Misaki, Kaoru and Atam, Meryem and Randall, David and Rohde, Markus}, year = {2013}, keywords = {CSCW}, pages = {1409--1418}, } -
Reuter, C. & Ludwig, T. (2013)Anforderungen und technische Konzepte der Krisenkommunikation bei Stromausfall
IN Hornbach, M. (Ed.). Koblenz, Germany, Publisher: GI-Edition-Lecture Notes in Informatics (LNI), Pages: 1604–1618
[BibTeX] [Abstract] [Download PDF]Im Falle von Stromausfällen kommt der Kommunikation von Stromnetzbetreibern bzw. Behörden und Organisationen mit Sicherheitsaufgaben (BOS) mit der Bevölkerung eine besondere Bedeutung zu, da durch strombezogene Ausfälle vieler Kommunikationsinfrastrukturen die klassischen Kommunikationsmedien oftmals nicht in ihrer Gänze genutzt werden können. In diesem Beitrag werden technische Alternativkonzepte zur Unterstützung der Krisenkommunikation bei Ausfall der Stromversorgung untersucht. Hierzu werden zuerst die Wahrnehmung von Stromausfällen durch Bürger und deren Informationsbedarfe dargestellt und anschließend Kommunikationsinfrastrukturen sowie deren Verfügbarkeit in verschiedenen Stromausfallszenarien analysiert. Hierauf aufbauend wird das Konzept einer Smartphone-Applikation vorgestellt, welches die Zeit zwischen Eintreten des Stromausfalls und einer möglichen oder zeitweisen Überlastung des Mobilfunknetzes adressiert und mit potentiellen Nutzern evaluiert wurde. Ziel war es, Erkenntnisse über mögliche mobilfunkbasierte Unterstützungskonzepte zu gewinnen und Design-Vorschläge zur Umsetzung solcher Konzepte zu geben.
@inproceedings{reuter_anforderungen_2013, address = {Koblenz, Germany}, title = {Anforderungen und technische {Konzepte} der {Krisenkommunikation} bei {Stromausfall}}, url = {https://www.wineme.uni-siegen.de/paper/2013/2013_reuterludwig_krisenkommunikationstromausfall_inf.pdf}, abstract = {Im Falle von Stromausfällen kommt der Kommunikation von Stromnetzbetreibern bzw. Behörden und Organisationen mit Sicherheitsaufgaben (BOS) mit der Bevölkerung eine besondere Bedeutung zu, da durch strombezogene Ausfälle vieler Kommunikationsinfrastrukturen die klassischen Kommunikationsmedien oftmals nicht in ihrer Gänze genutzt werden können. In diesem Beitrag werden technische Alternativkonzepte zur Unterstützung der Krisenkommunikation bei Ausfall der Stromversorgung untersucht. Hierzu werden zuerst die Wahrnehmung von Stromausfällen durch Bürger und deren Informationsbedarfe dargestellt und anschließend Kommunikationsinfrastrukturen sowie deren Verfügbarkeit in verschiedenen Stromausfallszenarien analysiert. Hierauf aufbauend wird das Konzept einer Smartphone-Applikation vorgestellt, welches die Zeit zwischen Eintreten des Stromausfalls und einer möglichen oder zeitweisen Überlastung des Mobilfunknetzes adressiert und mit potentiellen Nutzern evaluiert wurde. Ziel war es, Erkenntnisse über mögliche mobilfunkbasierte Unterstützungskonzepte zu gewinnen und Design-Vorschläge zur Umsetzung solcher Konzepte zu geben.}, booktitle = {Informatik 2013 - {Informatik} angepasst an {Mensch}, {Organisation} und {Umwelt}}, publisher = {GI-Edition-Lecture Notes in Informatics (LNI)}, author = {Reuter, Christian and Ludwig, Thomas}, editor = {Hornbach, Matthias}, year = {2013}, keywords = {CSCW, PRAXLABS, SMO, Infrastruktur, InfoStrom, VHB–C, WKWI-C}, pages = {1604--1618}, } -
Wiedenhoefer, T., Reuter, C., Ley, B. & Pipek, V. (2013)Entwicklung IT-basierter interorganisationaler Krisenmanagement-Infrastrukturen für Stromausfälle
IN Hornbach, M. (Ed.). Koblenz, Germany, Publisher: GI-Edition-Lecture Notes in Informatics (LNI), Pages: 1649–1658
[BibTeX] [Abstract] [Download PDF]Große Stromausfälle, wie beispielsweise der Ausfall der Stromversorgung im Nordosten der USA (2003) oder der Ausfall in weiten Teilen von West-Europa (2005), machen die fundamentale Bedeutung von Strom in unserem täglichen Leben deutlich. Sie zeigen auch, welche wichtige Rolle die Kooperation und Zusammenarbeit zwischen allen Beteiligten der Bewältigungs- und Wiederherstellungsarbeit spielt. Die Erfahrungen aus diesen Ausfällen legen nahe, dass Stromnetzbetreiber, Feuerwehr, Polizei, Behörden und Bürger einer Vielzahl von unterschiedlichen Herausforderungen in der interorganisationalen Kommunikation und innerhalb von Informations- und Koordinierungsprozessen gegenüberstehen. Ziel des Forschungsprojekts „InfoStrom“, welches vom Bundesministerium für Bildung und Forschung seit 2010 und bis Ende 2013 gefördert wird, ist die Entwicklung von Konzepten, um diese Zusammenarbeit zu unterstützten und letztlich zu verbessern. In diesem Beitrag werden potentielle Fragen und zukünftige Themen und erzielte Ergebnisse dargestellt, die sich auf die benutzerzentrierte Technologieentwicklung im Krisenmanagement und auf domain-spezifische Probleme, wie die Verbesserung der Integration von Bürgern in das Krisenmanagement, den Umgang mit Informationsunsicherheiten oder die Unterstützung des interorganisationalen Lernens, beziehen.
@inproceedings{wiedenhoefer_entwicklung_2013, address = {Koblenz, Germany}, title = {Entwicklung {IT}-basierter interorganisationaler {Krisenmanagement}-{Infrastrukturen} für {Stromausfälle}}, url = {https://www.wineme.uni-siegen.de/paper/2013/2013_wiedenhoeferreuterleypipek_entwicklungkrisenmanagementinfrastrukturen_inf.pdf}, abstract = {Große Stromausfälle, wie beispielsweise der Ausfall der Stromversorgung im Nordosten der USA (2003) oder der Ausfall in weiten Teilen von West-Europa (2005), machen die fundamentale Bedeutung von Strom in unserem täglichen Leben deutlich. Sie zeigen auch, welche wichtige Rolle die Kooperation und Zusammenarbeit zwischen allen Beteiligten der Bewältigungs- und Wiederherstellungsarbeit spielt. Die Erfahrungen aus diesen Ausfällen legen nahe, dass Stromnetzbetreiber, Feuerwehr, Polizei, Behörden und Bürger einer Vielzahl von unterschiedlichen Herausforderungen in der interorganisationalen Kommunikation und innerhalb von Informations- und Koordinierungsprozessen gegenüberstehen. Ziel des Forschungsprojekts „InfoStrom“, welches vom Bundesministerium für Bildung und Forschung seit 2010 und bis Ende 2013 gefördert wird, ist die Entwicklung von Konzepten, um diese Zusammenarbeit zu unterstützten und letztlich zu verbessern. In diesem Beitrag werden potentielle Fragen und zukünftige Themen und erzielte Ergebnisse dargestellt, die sich auf die benutzerzentrierte Technologieentwicklung im Krisenmanagement und auf domain-spezifische Probleme, wie die Verbesserung der Integration von Bürgern in das Krisenmanagement, den Umgang mit Informationsunsicherheiten oder die Unterstützung des interorganisationalen Lernens, beziehen.}, booktitle = {Informatik 2013 - {Informatik} angepasst an {Mensch}, {Organisation} und {Umwelt}}, publisher = {GI-Edition-Lecture Notes in Informatics (LNI)}, author = {Wiedenhoefer, Torben and Reuter, Christian and Ley, Benedikt and Pipek, Volkmar}, editor = {Hornbach, Matthias}, year = {2013}, keywords = {CSCW, PRAXLABS, Infrastruktur, RSF, Kooperation, InfoStrom}, pages = {1649--1658}, } -
Ludwig, T., Reuter, C. & Pipek, V. (2013)Mobiler Reporting-Mechanismus für örtlich verteilte Einsatzkräfte
IN Boll, S., Maaß, S. & Malaka, R. (Eds.). Bremen, Germany, Publisher: Oldenbourg-Verlag, Pages: 317–320
[BibTeX] [Abstract] [Download PDF]Die im Katastrophenschutz beteiligten Behörden und Organisationen mit Sicherheitsaufgaben (BOS) benötigen für Entscheidungen eine aktuelle und akkurate Informationsbasis. Einige dieser Informationen, z.B. Wetterinformationen, können über externe Dienste in Leitstellensystemen visualisiert werden. Andere müssen seitens der zuständigen Einheiten vor Ort via Funk gemeldet werden. Unsere Design-Fallstudie untersucht interaktive Unterstützungsmöglichkeiten dieser Reporting-Prozesse: In einer qualitativen empirischen Studie wurden die Kommunikationspraktiken von Polizei und Feuerwehr untersucht. Darauf aufbauend wurde ein Konzept zur semi-strukturierten Artikulation von Informationsbedarfen erstellt, welches als mobile Android Applikation implementiert und mit potentiellen Nutzern evaluiert wurde. Unser Beitrag illustriert, wie zielgerichtete Informationsanfragen unter Berück-sichtigung angemessener Metadaten das Reporting örtlich verteilter Einsatzkräfte unterstützen können.
@inproceedings{ludwig_mobiler_2013, address = {Bremen, Germany}, title = {Mobiler {Reporting}-{Mechanismus} für örtlich verteilte {Einsatzkräfte}}, url = {https://www.wineme.uni-siegen.de/paper/2013/2013_ludwigreuterpipek_mobilerreportingmechanismus_menschcomputer.pdf}, abstract = {Die im Katastrophenschutz beteiligten Behörden und Organisationen mit Sicherheitsaufgaben (BOS) benötigen für Entscheidungen eine aktuelle und akkurate Informationsbasis. Einige dieser Informationen, z.B. Wetterinformationen, können über externe Dienste in Leitstellensystemen visualisiert werden. Andere müssen seitens der zuständigen Einheiten vor Ort via Funk gemeldet werden. Unsere Design-Fallstudie untersucht interaktive Unterstützungsmöglichkeiten dieser Reporting-Prozesse: In einer qualitativen empirischen Studie wurden die Kommunikationspraktiken von Polizei und Feuerwehr untersucht. Darauf aufbauend wurde ein Konzept zur semi-strukturierten Artikulation von Informationsbedarfen erstellt, welches als mobile Android Applikation implementiert und mit potentiellen Nutzern evaluiert wurde. Unser Beitrag illustriert, wie zielgerichtete Informationsanfragen unter Berück-sichtigung angemessener Metadaten das Reporting örtlich verteilter Einsatzkräfte unterstützen können.}, booktitle = {Mensch \& {Computer}: {Tagungsband}}, publisher = {Oldenbourg-Verlag}, author = {Ludwig, Thomas and Reuter, Christian and Pipek, Volkmar}, editor = {Boll, Susanne and Maaß, Susanne and Malaka, Rainer}, year = {2013}, keywords = {CSCW, HCI, PRAXLABS, SMO, Kooperation, InfoStrom}, pages = {317--320}, } -
Thamm, H., Ludwig, T. & Reuter, C. (2013)Design of a Process Modell for Unmanned Aerial Systems (UAS) in Emergencies
IN Comes, T., Fiedrich, F., Fortier, S., Geldermann, J. & Müller, T. (Eds.). Baden-Baden, Germany, Publisher: ISCRAM, Pages: 478–487
[BibTeX] [Abstract] [Download PDF]The electricity network is one of the most important infrastructures in modern industrialized societies. In the case of power outages, the society becomes aware of their dependence on electricity and organizations responsible for recovery work need precise information about the location and the type of the damage, which are usually not available. Unmanned Aerial Systems (UAS), commonly known as drones, are aircrafts without a human pilot on board and may help to collect this information. While many technical approaches for UAS exist, a systematic process model for using UAS in emergencies based on the organizations needs is still missing. Based on the presentation of current types of UAS, approaches of using UAS and workshops with organizations responsible for recovery work (police and fire department, public administration, power supplier) this paper presents a process model for UAS in emergencies, especially power outages, which takes both theoretical findings and human experiences into consideration.
@inproceedings{thamm_design_2013, address = {Baden-Baden, Germany}, title = {Design of a {Process} {Modell} for {Unmanned} {Aerial} {Systems} ({UAS}) in {Emergencies}}, url = {https://www.wineme.uni-siegen.de/paper/2013//2013_thammludwigreuter_uasemergency_iscram.pdf}, abstract = {The electricity network is one of the most important infrastructures in modern industrialized societies. In the case of power outages, the society becomes aware of their dependence on electricity and organizations responsible for recovery work need precise information about the location and the type of the damage, which are usually not available. Unmanned Aerial Systems (UAS), commonly known as drones, are aircrafts without a human pilot on board and may help to collect this information. While many technical approaches for UAS exist, a systematic process model for using UAS in emergencies based on the organizations needs is still missing. Based on the presentation of current types of UAS, approaches of using UAS and workshops with organizations responsible for recovery work (police and fire department, public administration, power supplier) this paper presents a process model for UAS in emergencies, especially power outages, which takes both theoretical findings and human experiences into consideration.}, booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})}, publisher = {ISCRAM}, author = {Thamm, Hans-Peter and Ludwig, Thomas and Reuter, Christian}, editor = {Comes, T. and Fiedrich, F. and Fortier, S. and Geldermann, J. and Müller, Tim}, year = {2013}, keywords = {CSCW, PRAXLABS, Infrastruktur, InfoStrom, Collaboration, Drones, Emergency, Power Outage, Process Model, Unmanned Aerial Systems (UAS)}, pages = {478--487}, } -
Reuter, C. & Ritzkatis, M. (2013)Unterstützung mobiler Geo-Kollaboration zur Lageeinschätzung von Feuerwehr und Polizei
IN Alt, R. & Franczyk, B. (Eds.). Leipzig, Germany, Pages: 1877–1891
[BibTeX] [Abstract] [Download PDF]Aufgrund komplexer und dringlicher Aufgaben steht die Zusammenarbeit über örtliche und organisationale Grenzen hinweg bei Behörden und Organisationen mit Sicherheitsaufgaben (BOS), wie Feuerwehr und Polizei, an der Tagesordnung. Ziel dieses Beitrags ist es zu untersuchen, wie die Kollaboration von Einsatzkräften vor Ort und jenen in der Leitstelle durch mobile Geokollaborationssysteme unterstützt werden kann. Nach einer Darstellung verwandter Arbeiten werden anhand einer qualitativen empirischen Studie die Informations- und Kommunikationspraktiken mobiler Einsatzkräfte vorgestellt. Hierauf aufbauend folgt die Konzeptionierung und Umsetzung eines mobilen Geokolla- borationssystems, welches an ein bestehendes Krisenmanagementsystem und Geoinformationssystem (GIS) angebunden ist und als Android-App realisiert wurde. Abschließend werden die Evaluationsergebnisse dieses Systems im Anwendungsfeld vorgestellt.
@inproceedings{reuter_unterstutzung_2013, address = {Leipzig, Germany}, title = {Unterstützung mobiler {Geo}-{Kollaboration} zur {Lageeinschätzung} von {Feuerwehr} und {Polizei}}, url = {https://www.wineme.uni-siegen.de/paper/2013/reuterritzkatis2013_mobilegeokollaboration_wi2013.pdf http://aisel.aisnet.org/wi2013/117}, abstract = {Aufgrund komplexer und dringlicher Aufgaben steht die Zusammenarbeit über örtliche und organisationale Grenzen hinweg bei Behörden und Organisationen mit Sicherheitsaufgaben (BOS), wie Feuerwehr und Polizei, an der Tagesordnung. Ziel dieses Beitrags ist es zu untersuchen, wie die Kollaboration von Einsatzkräften vor Ort und jenen in der Leitstelle durch mobile Geokollaborationssysteme unterstützt werden kann. Nach einer Darstellung verwandter Arbeiten werden anhand einer qualitativen empirischen Studie die Informations- und Kommunikationspraktiken mobiler Einsatzkräfte vorgestellt. Hierauf aufbauend folgt die Konzeptionierung und Umsetzung eines mobilen Geokolla- borationssystems, welches an ein bestehendes Krisenmanagementsystem und Geoinformationssystem (GIS) angebunden ist und als Android-App realisiert wurde. Abschließend werden die Evaluationsergebnisse dieses Systems im Anwendungsfeld vorgestellt.}, booktitle = {Proceedings of the {International} {Conference} on {Wirtschaftsinformatik} ({WI})}, author = {Reuter, Christian and Ritzkatis, Michael}, editor = {Alt, Rainer and Franczyk, Bogdan}, year = {2013}, keywords = {CSCW, HCI, PRAXLABS, A-Paper, SMO, Kooperation, InfoStrom, Feuerwehr, Geoinformationssysteme, Kollaboration, Mobile Applications, Polizei}, pages = {1877--1891}, } -
Reuter, C., Heger, O. & Pipek, V. (2013)Combining Real and Virtual Volunteers through Social Media
IN Comes, T., Fiedrich, F., Fortier, S., Geldermann, J. & Müller, T. (Eds.). Baden-Baden, Germany, Publisher: ISCRAM, Pages: 1–10
[BibTeX] [Abstract] [Download PDF]Recent studies have called attention to the improvement of “collaborative resilience” by fostering the collaboration potentials of public and private stakeholders during disasters. With our research we consider real and virtual volunteers in order to detect conditions for cooperation among those citizen groups through social media. Therefore we analysed the usage of Twitter during a tornado crisis to look for role patterns and aspects that helped volunteer groups in the virtual to emerge, and matched the data with an interview study on experiences, attitudes, concerns and potentials professional emergency services recounted in the emergence of volunteer groups in the real. While virtual groups seem to easily form and collaborate, the engagement of real volunteers is decreasing according to the perception of professionals. We discuss the dynamics in both tendencies and suggest design implications (use of existing social networks, promotion and awareness, connection among volunteers, connection to emergency services and systems) to support both types of volunteer groups, which lead to a software prototype.
@inproceedings{reuter_combining_2013, address = {Baden-Baden, Germany}, title = {Combining {Real} and {Virtual} {Volunteers} through {Social} {Media}}, url = {http://www.wineme.uni-siegen.de/paper/2013/2013_reuterhegerpipek_combiningrealvirtualvolunteerssocialmedia_iscram.pdf}, abstract = {Recent studies have called attention to the improvement of “collaborative resilience” by fostering the collaboration potentials of public and private stakeholders during disasters. With our research we consider real and virtual volunteers in order to detect conditions for cooperation among those citizen groups through social media. Therefore we analysed the usage of Twitter during a tornado crisis to look for role patterns and aspects that helped volunteer groups in the virtual to emerge, and matched the data with an interview study on experiences, attitudes, concerns and potentials professional emergency services recounted in the emergence of volunteer groups in the real. While virtual groups seem to easily form and collaborate, the engagement of real volunteers is decreasing according to the perception of professionals. We discuss the dynamics in both tendencies and suggest design implications (use of existing social networks, promotion and awareness, connection among volunteers, connection to emergency services and systems) to support both types of volunteer groups, which lead to a software prototype.}, booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})}, publisher = {ISCRAM}, author = {Reuter, Christian and Heger, Oliver and Pipek, Volkmar}, editor = {Comes, T. and Fiedrich, F. and Fortier, S. and Geldermann, J. and Müller, Tim}, year = {2013}, keywords = {CSCW, HCI, PRAXLABS, Selected, SMO, social media, Kooperation, InfoStrom, volunteers, collaboration, collaborative resilience, disasters, emergent groups}, pages = {1--10}, } -
Heger, O. & Reuter, C. (2013)IT-basierte Unterstützung virtueller und realer Selbsthilfegemeinschaften in Katastrophenlagen
IN Alt, R. & Franczyk, B. (Eds.). Leipzig, Germany, Pages: 1861–1875
[BibTeX] [Abstract] [Download PDF]Social Media wird zunehmend von Betroffenen und Selbsthilfegemeinschaften in Katastrophenlagen genutzt. In diesem Beitrag werden Studien zu ‚virtuellen‘ und ‚realen‘ Selbsthilfeaktivitäten dargestellt. Untersucht wurden zum einen ‚virtuelle‘ Selbsthilfeaktivitäten in Twitter während der Tornadokatastrophe in den USA am 27./28.4.2011 mit besonderem Fokus auf die zeitlichen Verläufe und Nutzergruppen; zum anderen ‚reale‘ Selbsthilfe anhand Interviews mit Behörden und Organisationen mit Sicherheitsaufgaben (BOS). Hierauf aufbauend werden Gestaltungsaspekte und Anforderungen für Social Media zur Unterstützung von Krisenhelfern bzw. Selbst- und Nachbarschafts- hilfe und zur Kombination von virtuellen und realen Aktivitäten im Katastrophenmanagement diskutiert.
@inproceedings{heger_it-basierte_2013, address = {Leipzig, Germany}, title = {{IT}-basierte {Unterstützung} virtueller und realer {Selbsthilfegemeinschaften} in {Katastrophenlagen}}, url = {https://www.wineme.uni-siegen.de/paper/2013/hegerreuter2013_it-selbsthilfegemeinschaften_wi2013.pdf}, abstract = {Social Media wird zunehmend von Betroffenen und Selbsthilfegemeinschaften in Katastrophenlagen genutzt. In diesem Beitrag werden Studien zu ‚virtuellen‘ und ‚realen‘ Selbsthilfeaktivitäten dargestellt. Untersucht wurden zum einen ‚virtuelle‘ Selbsthilfeaktivitäten in Twitter während der Tornadokatastrophe in den USA am 27./28.4.2011 mit besonderem Fokus auf die zeitlichen Verläufe und Nutzergruppen; zum anderen ‚reale‘ Selbsthilfe anhand Interviews mit Behörden und Organisationen mit Sicherheitsaufgaben (BOS). Hierauf aufbauend werden Gestaltungsaspekte und Anforderungen für Social Media zur Unterstützung von Krisenhelfern bzw. Selbst- und Nachbarschafts- hilfe und zur Kombination von virtuellen und realen Aktivitäten im Katastrophenmanagement diskutiert.}, booktitle = {Proceedings of the {International} {Conference} on {Wirtschaftsinformatik} ({WI})}, author = {Heger, Oliver and Reuter, Christian}, editor = {Alt, Rainer and Franczyk, Bogdan}, year = {2013}, keywords = {CSCW, HCI, A-Paper, SMO, Kooperation, InfoStrom, Katastrophenmanagement, Nachbarschaftshilfe, Selbsthilfe, Social Media, Twitter}, pages = {1861--1875}, } -
Ludwig, T., Reuter, C. & Pipek, V. (2013)What You See Is What I Need: Mobile Reporting Practices in Emergencies
IN Bertelsen, O. W., Ciolfi, L., Grasso, A. & Papadopoulos, G. A. (Eds.). Paphos, Cyrus, Publisher: Springer, Pages: 181–206 doi:10.1007/978-1-4471-5346-7_10
[BibTeX] [Abstract] [Download PDF]Decisions of emergency response organisations (police, fire fighters, infrastructure providers, etc.) rely on accurate and timely information. Some necessary information is integrated into control centre’s IT (weather, availability of electricity, gauge information, etc.), but almost every decision needs to be based on very specific information of the current crisis situation. Due to the unpredictable nature of a crisis, gathering this kind of information requires much improvisation and articulation work which we aim to support. We present a study on how different emergency response organisations communicate with teams on-site to generate necessary information for the coordinating instances, and we described, implemented and evaluated an interaction concept as well as a prototype to support this communication by a semi-structured request-and-report system based on Android devices. We learned that (1) the accuracy of request and reports can be improved by using an appropriate metadata structure in addition to creating multimedia-based information content, (2) requirements of trusted and fast information need to be respected in support concepts although they may even be contradictory, and (3) the coordination strategy of the emergency response organisation also shapes the way this interaction needs to be designed.
@inproceedings{ludwig_what_2013, address = {Paphos, Cyrus}, title = {What {You} {See} {Is} {What} {I} {Need}: {Mobile} {Reporting} {Practices} in {Emergencies}}, url = {https://www.wineme.uni-siegen.de/paper/2013/2013_ludwigreuterpipek_wysiwin-morep_ecscw.pdf http://link.springer.com/chapter/10.1007/978-1-4471-5346-7_10}, doi = {10.1007/978-1-4471-5346-7_10}, abstract = {Decisions of emergency response organisations (police, fire fighters, infrastructure providers, etc.) rely on accurate and timely information. Some necessary information is integrated into control centre's IT (weather, availability of electricity, gauge information, etc.), but almost every decision needs to be based on very specific information of the current crisis situation. Due to the unpredictable nature of a crisis, gathering this kind of information requires much improvisation and articulation work which we aim to support. We present a study on how different emergency response organisations communicate with teams on-site to generate necessary information for the coordinating instances, and we described, implemented and evaluated an interaction concept as well as a prototype to support this communication by a semi-structured request-and-report system based on Android devices. We learned that (1) the accuracy of request and reports can be improved by using an appropriate metadata structure in addition to creating multimedia-based information content, (2) requirements of trusted and fast information need to be respected in support concepts although they may even be contradictory, and (3) the coordination strategy of the emergency response organisation also shapes the way this interaction needs to be designed.}, booktitle = {Proceedings of the {European} {Conference} on {Computer} {Supported} {Cooperative} {Work} ({ECSCW})}, publisher = {Springer}, author = {Ludwig, Thomas and Reuter, Christian and Pipek, Volkmar}, editor = {Bertelsen, Olav W. and Ciolfi, Luigina and Grasso, Antonietta and Papadopoulos, George Angelos}, year = {2013}, keywords = {CSCW, HCI, PRAXLABS, A-Paper, Kooperation, InfoStrom, MdK}, pages = {181--206}, } -
Boden, A., Ludwig, T. & Pipek, V. (2013)Designing Infrastructures for Appropriation Support in 3D Printing Communities
Aachen
[BibTeX] [Download PDF]@inproceedings{boden_designing_2013, address = {Aachen}, title = {Designing {Infrastructures} for {Appropriation} {Support} in {3D} {Printing} {Communities}}, url = {http://hci.rwth-aachen.de/public/FabLabCon/Slides/0103_VolkmarPiepek_AlexanderBoden.pdf}, booktitle = {Proceedings of the {First} {European} {Fab} {Lab} {Conference} ({FabLabCon} 2013)}, author = {Boden, Alexander and Ludwig, Thomas and Pipek, Volkmar}, year = {2013}, keywords = {CSCW}, } -
Boden, A., Avram, G., Posch, I., Pipek, V. & Fitzpatrick, G. (2013)Workshop on EUD for Supporting Sustainability in Maker Communities
IN Dittrich, Y., Burnett, M. M., Mørch, A. I. & Redmiles, D. F. (Eds.)., Publisher: Springer, Pages: 298–303 doi:10.1007/978-3-642-38706-7_30
[BibTeX] [Download PDF]@inproceedings{boden_workshop_2013, series = {Lecture {Notes} in {Computer} {Science}}, title = {Workshop on {EUD} for {Supporting} {Sustainability} in {Maker} {Communities}}, volume = {7897}, isbn = {978-3-642-38705-0}, url = {http://dx.doi.org/10.1007/978-3-642-38706-7_30}, doi = {10.1007/978-3-642-38706-7_30}, booktitle = {End-{User} {Development} - 4th {International} {Symposium}, {IS}-{EUD} 2013, {Copenhagen}, {Denmark}, {June} 10-13, 2013. {Proceedings}}, publisher = {Springer}, author = {Boden, Alexander and Avram, Gabriela and Posch, Irene and Pipek, Volkmar and Fitzpatrick, Geraldine}, editor = {Dittrich, Yvonne and Burnett, Margaret M and Mørch, Anders I and Redmiles, David F}, year = {2013}, keywords = {CSCW, PRAXLABS}, pages = {298--303}, } -
Reuter, C. (2013)Power Outage Communications: Survey of Needs, Infrastructures and Concepts
IN Comes, T., Fiedrich, F., Fortier, S., Geldermann, J. & Yang, L. (Eds.). Baden-Baden, Germany, Publisher: ISCRAM, Pages: 884–889
[BibTeX] [Abstract] [Download PDF]Crisis communication during power outages poses several challenges. Frist, the causes of power outages are often events such as severe weather, which also lead to complications. Second, power outages themselves lead to limitations in everyday life. Third, communication infrastructures, that are necessary for crisis communication, are often affected. This work focuses on the communication of the organizations responsible for recovery work (emergency services, public administration, energy network operators) to the public affected by the power outage. Therefore this paper investigates the perception and the information demands of citizens and communication infrastructures in different scenarios. Taking the users’ needs into consideration, an Information and Communication Technology (ICT) based concept for crisis communication, which combines general information with location-specific and setting-specific information was implemented as a prototype smartphone application and evaluated with 12 potential end users. ICT-based concepts can gain acceptance, however they should be understood as supplemental for some target groups and in some scenarios.
@inproceedings{reuter_power_2013, address = {Baden-Baden, Germany}, title = {Power {Outage} {Communications}: {Survey} of {Needs}, {Infrastructures} and {Concepts}}, url = {https://www.wineme.uni-siegen.de/paper/2013/2013_reuter_poweroutagecommunication_iscram.pdf}, abstract = {Crisis communication during power outages poses several challenges. Frist, the causes of power outages are often events such as severe weather, which also lead to complications. Second, power outages themselves lead to limitations in everyday life. Third, communication infrastructures, that are necessary for crisis communication, are often affected. This work focuses on the communication of the organizations responsible for recovery work (emergency services, public administration, energy network operators) to the public affected by the power outage. Therefore this paper investigates the perception and the information demands of citizens and communication infrastructures in different scenarios. Taking the users' needs into consideration, an Information and Communication Technology (ICT) based concept for crisis communication, which combines general information with location-specific and setting-specific information was implemented as a prototype smartphone application and evaluated with 12 potential end users. ICT-based concepts can gain acceptance, however they should be understood as supplemental for some target groups and in some scenarios.}, booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})}, publisher = {ISCRAM}, author = {Reuter, Christian}, editor = {Comes, T. and Fiedrich, F. and Fortier, S. and Geldermann, J. and Yang, L.}, year = {2013}, keywords = {CSCW, HCI, PRAXLABS, Infrastruktur, RSF, InfoStrom, Power Outage, Citizen, Communication Infrastructures, Crisis Communication, Mobile Computing}, pages = {884--889}, } -
Ley, B., Pipek, V., Siebigteroth, T. & Wiedenhoefer, T. (2013)Retrieving and Exchanging of Information in Inter-organizational Crisis Management
IN Comes, T., Fiedrich, F., Fortier, S., Geldermann, J. & Müller, T. (Eds.). Baden-Baden, Germany, Pages: 812–822
[BibTeX]@inproceedings{ley_retrieving_2013, address = {Baden-Baden, Germany}, title = {Retrieving and {Exchanging} of {Information} in {Inter}-organizational {Crisis} {Management}}, booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})}, author = {Ley, Benedikt and Pipek, Volkmar and Siebigteroth, Tim and Wiedenhoefer, Torben}, editor = {Comes, T. and Fiedrich, F. and Fortier, S. and Geldermann, J. and Müller, Tim}, year = {2013}, keywords = {CSCW}, pages = {812--822}, } -
Wan, L., Hess, J., Ley, B., Wulf, V. & Sjablow, V. (2013)Onegai: A Demand-driven Photo Sharing Tool with Location Reference
New York, NY, USA, Publisher: ACM, Pages: 841–846 doi:10.1145/2468356.2468507
[BibTeX] [Download PDF]@inproceedings{wan_onegai_2013, address = {New York, NY, USA}, series = {{CHI} {EA} '13}, title = {Onegai: {A} {Demand}-driven {Photo} {Sharing} {Tool} with {Location} {Reference}}, isbn = {978-1-4503-1952-2}, url = {http://doi.acm.org/10.1145/2468356.2468507}, doi = {10.1145/2468356.2468507}, booktitle = {{CHI} '13 {Extended} {Abstracts} on {Human} {Factors} in {Computing} {Systems}}, publisher = {ACM}, author = {Wan, Lin and Hess, Jan and Ley, Benedikt and Wulf, Volker and Sjablow, Vitali}, year = {2013}, keywords = {CSCW, demand-driven sharing, intimate visual co-presence, lightweight visual communication, location-based media sharing, a-paper}, pages = {841--846}, }
2012
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König-Ries, B., Pipek, V., Pottebaum, J. & Strohschneider, S. (2012)IT-Unterstützung für Public Safety & Security: Interdisziplinäre Anforderungsanalyse, Architekturen und Gestaltungskonzepte (IT4PSS 2012)
IN Jähnichen, S., Küpper, A. & Albayrak, S. (Eds.). Berlin, Publisher: GI, Pages: 196
[BibTeX] [Download PDF]@inproceedings{konig-ries_it-unterstutzung_2012, address = {Berlin}, series = {{LNI}}, title = {{IT}-{Unterstützung} für {Public} {Safety} \& {Security}: {Interdisziplinäre} {Anforderungsanalyse}, {Architekturen} und {Gestaltungskonzepte} ({IT4PSS} 2012)}, volume = {198}, isbn = {978-3-88579-292-5}, url = {http://subs.emis.de/LNI/Proceedings/Proceedings198/article6647.html}, booktitle = {Software {Engineering} 2012: {Fachtagung} des {GI}-{Fachbereichs} {Softwaretechnik}}, publisher = {GI}, author = {König-Ries, Birgitta and Pipek, Volkmar and Pottebaum, Jens and Strohschneider, Stefan}, editor = {Jähnichen, Stefan and Küpper, Axel and Albayrak, Sahin}, year = {2012}, keywords = {CSCW, PRAXLABS}, pages = {196}, } -
Hess, J., Ley, B., Ogonowski, C., Reichling, T., Wan, L. & Wulf, V. (2012)New Technology@Home: Impacts on Usage Behavior and Social Structures
New York, NY, USA, Publisher: ACM, Pages: 185–194 doi:10.1145/2325616.2325653
[BibTeX] [Download PDF]@inproceedings{hess_new_2012, address = {New York, NY, USA}, series = {{EuroiTV} '12}, title = {New {Technology}@{Home}: {Impacts} on {Usage} {Behavior} and {Social} {Structures}}, isbn = {978-1-4503-1107-6}, url = {http://doi.acm.org/10.1145/2325616.2325653}, doi = {10.1145/2325616.2325653}, booktitle = {Proceedings of the 10th {European} {Conference} on {Interactive} {TV} and {Video}}, publisher = {ACM}, author = {Hess, Jan and Ley, Benedikt and Ogonowski, Corinna and Reichling, Tim and Wan, Lin and Wulf, Volker}, year = {2012}, keywords = {CSCW, SocialMedia, EUDISMES, diary study, living lab, living room, media usage, television}, pages = {185--194}, } -
Stumpf, S., Burnett, M., Pipek, V. & Wong, W. (2012)End-user interactions with intelligent and autonomous systems
IN Konstan, J. A., Chi, E. H. & Höök, K. (Eds.)., Publisher: ACM, Pages: 2755–2758 doi:10.1145/2212776.2212713
[BibTeX] [Download PDF]@inproceedings{stumpf_end-user_2012, title = {End-user interactions with intelligent and autonomous systems}, isbn = {978-1-4503-1016-1}, url = {http://doi.acm.org/10.1145/2212776.2212713}, doi = {10.1145/2212776.2212713}, booktitle = {{CHI} {Conference} on {Human} {Factors} in {Computing} {Systems}, {CHI} '12, {Extended} {Abstracts} {Volume}, {Austin}, {TX}, {USA}, {May} 5-10, 2012}, publisher = {ACM}, author = {Stumpf, Simone and Burnett, Margaret and Pipek, Volkmar and Wong, Weng-Keen}, editor = {Konstan, Joseph A and Chi, Ed H and Höök, Kristina}, year = {2012}, keywords = {CSCW, PRAXLABS, a-paper}, pages = {2755--2758}, } -
Reuter, C., Heger, O. & Pipek, V. (2012)Social Media for Supporting Emergent Groups in Crisis Management
IN Pipek, V., Palen, L. & Landgren, J. (Eds.). Bonn, Germany, Pages: 84–92
[BibTeX] [Abstract] [Download PDF]The great importance of Social Media for our today’s life causes an increasing use of internet – based platforms in crisis situations. Our work intends to show how so-called Emergent Groups, which arise as a resul t of crises, consist of private citizens and are not yet institutionalized organizations, can be supported by Social Media. At first, our literature review’s objective is to define the term ‘Emergent Group’ and to outline their usage of Social Media as we ll as software – based requirements and suitable concepts to support such groups. A following quantitative and qualitative empirical analysis of a tornado crisis in the USA enables a closer look at especially virtual working Emergent Groups. Building on our literature review and empirical analysis, we discuss implications, deri ve further requirements and pre sent a concept for the design of appropriate Social Soft – ware. We finally conclude by giving some potential re – search issues.
@inproceedings{reuter_social_2012, address = {Bonn, Germany}, title = {Social {Media} for {Supporting} {Emergent} {Groups} in {Crisis} {Management}}, url = {http://wineme.uni-siegen.de/paper/2012/2012_reuterhegerpipek_socialmediaemergentgroups_cscw12-ws.pdf www.iisi.de/international-reports-on-socio-informatics-irsi/}, abstract = {The great importance of Social Media for our today's life causes an increasing use of internet - based platforms in crisis situations. Our work intends to show how so-called Emergent Groups, which arise as a resul t of crises, consist of private citizens and are not yet institutionalized organizations, can be supported by Social Media. At first, our literature review's objective is to define the term ‘Emergent Group' and to outline their usage of Social Media as we ll as software - based requirements and suitable concepts to support such groups. A following quantitative and qualitative empirical analysis of a tornado crisis in the USA enables a closer look at especially virtual working Emergent Groups. Building on our literature review and empirical analysis, we discuss implications, deri ve further requirements and pre sent a concept for the design of appropriate Social Soft - ware. We finally conclude by giving some potential re - search issues.}, booktitle = {Proceedings of the {CSCW} {Workshop} on {Collaboration} and {Crisis} {Informatics}, {International} {Reports} on {Socio} {Informatics}}, author = {Reuter, Christian and Heger, Oliver and Pipek, Volkmar}, editor = {Pipek, Volkmar and Palen, Leysia and Landgren, Jonas}, year = {2012}, keywords = {CSCW, HCI, PRAXLABS, SMO, Kooperation, InfoStrom, RSBE}, pages = {84--92}, } -
Reuter, C., Pipek, V., Wiedenhoefer, T. & Ley, B. (2012)Dealing with Terminologies in Collaborative Systems for Crisis Management
IN Rothkrantz, L., Ristvey, J. & Franco, Z. (Eds.). Vancouver, Canada, Publisher: ACM-Press, Pages: 1529–1538
[BibTeX] [Abstract] [Download PDF]This paper presents approaches on how to deal with terminological ambiguities (different understandings of terms in heterogeneous groups of actors) in collaborative systems. First we will give some insight on the conceptual and theoretical foundation surrounding the ‘triangle of reference’, a model of how linguistic symbols are related to the objects they represent. Then we will describe the results of our exploratory empirical study, which was conducted in Germany, and dealt with inter-organisational crisis communication. Based on this, we will then deduce requirements necessary for supporting and dealing with terminologies, and propose technical approaches for collaborative systems.
@inproceedings{reuter_dealing_2012, address = {Vancouver, Canada}, title = {Dealing with {Terminologies} in {Collaborative} {Systems} for {Crisis} {Management}}, url = {https://www.wineme.uni-siegen.de/paper/2012/reuteretal2012_terminologiescrisismanagement_iscram.pdf}, abstract = {This paper presents approaches on how to deal with terminological ambiguities (different understandings of terms in heterogeneous groups of actors) in collaborative systems. First we will give some insight on the conceptual and theoretical foundation surrounding the ‘triangle of reference', a model of how linguistic symbols are related to the objects they represent. Then we will describe the results of our exploratory empirical study, which was conducted in Germany, and dealt with inter-organisational crisis communication. Based on this, we will then deduce requirements necessary for supporting and dealing with terminologies, and propose technical approaches for collaborative systems.}, booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})}, publisher = {ACM-Press}, author = {Reuter, Christian and Pipek, Volkmar and Wiedenhoefer, Torben and Ley, Benedikt}, editor = {Rothkrantz, L. and Ristvey, J. and Franco, Z.}, year = {2012}, keywords = {CSCW, HCI, PRAXLABS, Kooperation, InfoStrom, RSBE, Collaboration, Communication, Terminology}, pages = {1529--1538}, } -
Pipek, V., Palen, L. & Landgren, J. (2012)Workshop summary: collaboration & crisis informatics (CCI’2012)
IN Poltrock, S. E., Simone, C., Grudin, J., Mark, G. & Riedl, J. (Eds.)., Publisher: ACM, Pages: 13–14 doi:10.1145/2141512.2141520
[BibTeX] [Download PDF]@inproceedings{pipek_workshop_2012, title = {Workshop summary: collaboration \& crisis informatics ({CCI}'2012)}, isbn = {978-1-4503-1051-2}, url = {http://doi.acm.org/10.1145/2141512.2141520}, doi = {10.1145/2141512.2141520}, booktitle = {{CSCW} '12 {Computer} {Supported} {Cooperative} {Work}, {Seattle}, {WA}, {USA}, {February} 11-15, 2012 - {Companion} {Volume}}, publisher = {ACM}, author = {Pipek, Volkmar and Palen, Leysia and Landgren, Jonas}, editor = {Poltrock, Steven E and Simone, Carla and Grudin, Jonathan and Mark, Gloria and Riedl, John}, year = {2012}, keywords = {CSCW, PRAXLABS}, pages = {13--14}, } -
Hess, J., Ley, B., Ogonowski, C., Wan, L. & Wulf, V. (2012)Flexible Mediennutzung durch die Integration von Geräten und Diensten
IN Reiterer, H. & Deussen, O. (Eds.)., Publisher: Oldenbourg Verlag, Pages: 253–262
[BibTeX] [Abstract] [Download PDF]Digitale Medien\{ü\}bertragung und r\{ü\}ckkanalf\{ä\}hige Informationstechnik er\{ö\}ffnen neue M\{ö\}glichkeiten f\{ü\}r Gestaltung und Design. TV-Ger\{ä\}te der neueren Generation erm\{ö\}glichen bereits die flexible Einbindung von Anwendungen, die Inhalte und Zusatzdienste On-Demand integrieren. Was jedoch die plattform- \{ü\}bergreifende Nutzung und den Austausch von TV- und Video-Inhalten mit angelagerten Zusatzdiens- ten betrifft, besteht eine Ausgestaltungsl\{ü\}cke. In dieser Arbeit stellen wir ein Framework vor, das mit spezifisch angepassten Schnittstellen f\{ü\}r TV, Smartphone und Web eine solche ger\{ä\}te\{ü\}bergreifende Mediennutzung unterst\{ü\}tzt. Eine erste Nutzerstudie hat gezeigt, dass eine flexible Auswahl von Medien und Diensten auf unterschiedlichen Ger\{ä\}ten Mehrwerte bieten, wie z.B. situativer Dienste- und Darstellungswechsel. Jedoch wurde auch deutlich, dass die Konzeption integrierter Anwendungen, neue Anforderungen an ger\{ä\}te\{ü\}bergreifende Steuerung und konsistentes Design stellt.
@inproceedings{hess_flexible_2012, title = {Flexible {Mediennutzung} durch die {Integration} von {Geräten} und {Diensten}}, url = {http://dl.mensch-und-computer.de/handle/123456789/2883}, abstract = {Digitale Medien\{ü\}bertragung und r\{ü\}ckkanalf\{ä\}hige Informationstechnik er\{ö\}ffnen neue M\{ö\}glichkeiten f\{ü\}r Gestaltung und Design. TV-Ger\{ä\}te der neueren Generation erm\{ö\}glichen bereits die flexible Einbindung von Anwendungen, die Inhalte und Zusatzdienste On-Demand integrieren. Was jedoch die plattform- \{ü\}bergreifende Nutzung und den Austausch von TV- und Video-Inhalten mit angelagerten Zusatzdiens- ten betrifft, besteht eine Ausgestaltungsl\{ü\}cke. In dieser Arbeit stellen wir ein Framework vor, das mit spezifisch angepassten Schnittstellen f\{ü\}r TV, Smartphone und Web eine solche ger\{ä\}te\{ü\}bergreifende Mediennutzung unterst\{ü\}tzt. Eine erste Nutzerstudie hat gezeigt, dass eine flexible Auswahl von Medien und Diensten auf unterschiedlichen Ger\{ä\}ten Mehrwerte bieten, wie z.B. situativer Dienste- und Darstellungswechsel. Jedoch wurde auch deutlich, dass die Konzeption integrierter Anwendungen, neue Anforderungen an ger\{ä\}te\{ü\}bergreifende Steuerung und konsistentes Design stellt.}, booktitle = {Mensch \& {Computer}: {Tagungsband}}, publisher = {Oldenbourg Verlag}, author = {Hess, Jan and Ley, Benedikt and Ogonowski, Corinna and Wan, Lin and Wulf, Volker}, editor = {Reiterer, Harald and Deussen, Oliver}, year = {2012}, keywords = {CSCW, SocialMedia}, pages = {253--262}, } -
Christofzik, D. & Reuter, C. (2012)Einfluss der Qualitätsermittlung kollaborativ erstellter Informationen auf die Gestaltung interorganisationaler Krisenmanagementsysteme
IN Mattfeld, D. C. & Robra-Bissantz, S. (Eds.). Braunschweig, Germany, Publisher: GITO-Verlag, Pages: 2049–2060
[BibTeX] [Abstract] [Download PDF]In dieser Arbeit analysieren wir die Gesamtqualität kollaborativ erstellter Informationen als Aggregation der Qualität von Einzelinformationen indem wir die Angemessenheit verschiedener Funktionen in Abhängigkeit von der jeweiligen Fragestellung betrachten. Ziel ist die Herausstellung von Implikationen für das Design kollaborativer Systeme. Die Untersuchung findet am Beispiel des interorganisationalen Krisenmanagements statt. Nach einer Darstellung möglicher Aggregationsfunktionen zeigen wir auf Basis qualitativ-empirischer Untersuchungen exemplarische Anwendungsfälle aus dem interorganisationalen Krisenmanagement auf. Anhand dieser werden Implikationen für das Design und die Implementierung von Softwarekomponenten für die Vernetzung der beteiligten Akteure gezogen und gezeigt, dass die jeweilige Fragestellung hierbei von besonderer Bedeutung ist.
@inproceedings{christofzik_einfluss_2012, address = {Braunschweig, Germany}, title = {Einfluss der {Qualitätsermittlung} kollaborativ erstellter {Informationen} auf die {Gestaltung} interorganisationaler {Krisenmanagementsysteme}}, isbn = {978-3-942183-63-5}, url = {https://www.wineme.uni-siegen.de/paper/2012/christofzikreuter2012_qualitaetsermittlungkollaborativerinformationen_mkwi.pdf}, abstract = {In dieser Arbeit analysieren wir die Gesamtqualität kollaborativ erstellter Informationen als Aggregation der Qualität von Einzelinformationen indem wir die Angemessenheit verschiedener Funktionen in Abhängigkeit von der jeweiligen Fragestellung betrachten. Ziel ist die Herausstellung von Implikationen für das Design kollaborativer Systeme. Die Untersuchung findet am Beispiel des interorganisationalen Krisenmanagements statt. Nach einer Darstellung möglicher Aggregationsfunktionen zeigen wir auf Basis qualitativ-empirischer Untersuchungen exemplarische Anwendungsfälle aus dem interorganisationalen Krisenmanagement auf. Anhand dieser werden Implikationen für das Design und die Implementierung von Softwarekomponenten für die Vernetzung der beteiligten Akteure gezogen und gezeigt, dass die jeweilige Fragestellung hierbei von besonderer Bedeutung ist.}, booktitle = {Multikonferenz {Wirtschaftsinformatik} ({MKWI})}, publisher = {GITO-Verlag}, author = {Christofzik, Désirée and Reuter, Christian}, editor = {Mattfeld, Dirk Christian and Robra-Bissantz, Susanne}, year = {2012}, keywords = {CSCW, Kooperation, InfoStrom, RSBE}, pages = {2049--2060}, } -
Hess, J., Wan, L., Ley, B. & Wulf, V. (2012)In-situ everywhere: a qualitative feedback infrastructure for cross platform home-IT
New York, NY, USA, Publisher: ACM, Pages: 75–78 doi:10.1145/2325616.2325633
[BibTeX] [Download PDF]@inproceedings{hess_-situ_2012, address = {New York, NY, USA}, series = {{EuroiTV} '12}, title = {In-situ everywhere: a qualitative feedback infrastructure for cross platform home-{IT}}, isbn = {978-1-4503-1107-6}, url = {http://dl.acm.org/citation.cfm?id=2325633 http://doi.acm.org/10.1145/2325616.2325633}, doi = {10.1145/2325616.2325633}, booktitle = {Proceedings of {EuroITV} '12}, publisher = {ACM}, author = {Hess, Jan and Wan, Lin and Ley, Benedikt and Wulf, Volker}, year = {2012}, keywords = {CSCW, PRAXLABS, SocialMedia, EUDISMES, community help, cross platform infrastructure, in-situ feedback, remote evaluation}, pages = {75--78}, } -
Ley, B., Pipek, V., Reuter, C. & Wiedenhoefer, T. (2012)Supporting Improvisation Work in Inter-Organizational Crisis Management
Austin, USA, Publisher: ACM Press, Pages: 1529 doi:10.1145/2207676.2208617
[BibTeX] [Abstract] [Download PDF]Improvisation is necessary when planned decision-making as the main managerial activity does not fit the conditions the practice provides. In these cases, information technology should not just automate planned and structured decisions, but support improvisational practice. In this contribution we present an empirical study about the improvisation work in scenarios of medium to large power outages in Germany. Our focus is on inter-organizational cooperation practices, thus we examined the cooperation of fire departments, police, public administration, electricity infrastructure operators and citizens. Our empirical material allows to describe reasons and conditions for improvisation. Our resulting recommendations address the support of aggregation and visualization of information, a necessary individualization of information compositions, options for collaborative situation assessment, requirements for informal and formal communication, and accessibility of information resources.
@inproceedings{ley_supporting_2012, address = {Austin, USA}, title = {Supporting {Improvisation} {Work} in {Inter}-{Organizational} {Crisis} {Management}}, isbn = {978-1-4503-1015-4}, url = {https://www.wineme.uni-siegen.de/paper/2012/leypipekreuterwiedenh2012_improvisationwork_chi2012.pdf http://dl.acm.org/citation.cfm?doid=2207676.2208617}, doi = {10.1145/2207676.2208617}, abstract = {Improvisation is necessary when planned decision-making as the main managerial activity does not fit the conditions the practice provides. In these cases, information technology should not just automate planned and structured decisions, but support improvisational practice. In this contribution we present an empirical study about the improvisation work in scenarios of medium to large power outages in Germany. Our focus is on inter-organizational cooperation practices, thus we examined the cooperation of fire departments, police, public administration, electricity infrastructure operators and citizens. Our empirical material allows to describe reasons and conditions for improvisation. Our resulting recommendations address the support of aggregation and visualization of information, a necessary individualization of information compositions, options for collaborative situation assessment, requirements for informal and formal communication, and accessibility of information resources.}, booktitle = {Proceedings of the {Conference} on {Human} {Factors} in {Computing} {Systems} ({CHI})}, publisher = {ACM Press}, author = {Ley, Benedikt and Pipek, Volkmar and Reuter, Christian and Wiedenhoefer, Torben}, year = {2012}, keywords = {CSCW, HCI, PRAXLABS, A-Paper, Kooperation, InfoStrom, RSBE}, pages = {1529}, } -
Ley, B., Pipek, V., Reuter, C. & Wiedenhoefer, T. (2012)Supporting Inter-organizational Situation Assessment in Crisis Management
IN Rothkrantz, L., Ristvey, J. & Franco, Z. (Eds.). Vancouver, Canada, Publisher: ISCRAM
[BibTeX] [Abstract] [Download PDF]To assess current situation properly is crucial for effective decision-making in crisis management. However, gathering accurate information from incidence sites and providing appropriate support for assessment practices faces several challenges. The unique information demands of each crisis situation, the information availability or inter-organizational problems and obstacles to information exchange are important factors that need to be considered in designing ICT. In this contribution we present results from an empirical study about decision-making practices in scenarios of medium to large power outages in Germany. We focused on the needs and practices on information exchange at the level of inter-organizational cooperation. We examined the cooperation of fire departments, police, public administration, electricity infrastructure operators and citizens. Our empirical material reflects particularly conditions and challenges in current situation assessment practices, and we were able to derive some design requirements for an inter-organizational situation assessment client (ISAC) as a complementary tool for the crisis management infrastructures the individual organizations have already build for their own areas of responsibility: Support for the aggregation and visualization of information, for the individualization of information compositions, for a collaborative situation assessment and for appropriate structures for sharing and accessing information resources.
@inproceedings{ley_supporting_2012-1, address = {Vancouver, Canada}, title = {Supporting {Inter}-organizational {Situation} {Assessment} in {Crisis} {Management}}, url = {http://www.iscramlive.org/ISCRAM2012/proceedings/186.pdf}, abstract = {To assess current situation properly is crucial for effective decision-making in crisis management. However, gathering accurate information from incidence sites and providing appropriate support for assessment practices faces several challenges. The unique information demands of each crisis situation, the information availability or inter-organizational problems and obstacles to information exchange are important factors that need to be considered in designing ICT. In this contribution we present results from an empirical study about decision-making practices in scenarios of medium to large power outages in Germany. We focused on the needs and practices on information exchange at the level of inter-organizational cooperation. We examined the cooperation of fire departments, police, public administration, electricity infrastructure operators and citizens. Our empirical material reflects particularly conditions and challenges in current situation assessment practices, and we were able to derive some design requirements for an inter-organizational situation assessment client (ISAC) as a complementary tool for the crisis management infrastructures the individual organizations have already build for their own areas of responsibility: Support for the aggregation and visualization of information, for the individualization of information compositions, for a collaborative situation assessment and for appropriate structures for sharing and accessing information resources.}, booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})}, publisher = {ISCRAM}, author = {Ley, Benedikt and Pipek, Volkmar and Reuter, Christian and Wiedenhoefer, Torben}, editor = {Rothkrantz, L. and Ristvey, J. and Franco, Z.}, year = {2012}, keywords = {CSCW, HCI, PRAXLABS, Kooperation, InfoStrom, RSBE}, } -
Reuter, C., Heger, O. & Pipek, V. (2012)Social Media for Supporting Emergent Groups in Crisis Management
IN Pipek, V., Palen, L. & Landgren, J. (Eds.). Seattle, USA, Pages: 85–94
[BibTeX] [Abstract] [Download PDF]The great importance of Social Media for our today’s life causes an increasing use of internet – based platforms in crisis situations. Our work intends to show how so-called Emergent Groups, which arise as a resul t of crises, consist of private citizens and are not yet institutionalized organizations, can be supported by Social Media. At first, our literature review’s objective is to define the term ‘Emergent Group’ and to outline their usage of Social Media as we ll as software – based requirements and suitable concepts to support such groups. A following quantitative and qualitative empirical analysis of a tornado crisis in the USA enables a closer look at especially virtual working Emergent Groups. Building on our literature review and empirical analysis, we discuss implications, deri ve further requirements and pre sent a concept for the design of appropriate Social Soft – ware. We finally conclude by giving some potential re – search issues.
@inproceedings{reuter_social_2012-1, address = {Seattle, USA}, title = {Social {Media} for {Supporting} {Emergent} {Groups} in {Crisis} {Management}}, url = {http://wineme.uni-siegen.de/paper/2012/2012_reuterhegerpipek_socialmediaemergentgroups_cscw12-ws.pdf}, abstract = {The great importance of Social Media for our today's life causes an increasing use of internet - based platforms in crisis situations. Our work intends to show how so-called Emergent Groups, which arise as a resul t of crises, consist of private citizens and are not yet institutionalized organizations, can be supported by Social Media. At first, our literature review's objective is to define the term ‘Emergent Group' and to outline their usage of Social Media as we ll as software - based requirements and suitable concepts to support such groups. A following quantitative and qualitative empirical analysis of a tornado crisis in the USA enables a closer look at especially virtual working Emergent Groups. Building on our literature review and empirical analysis, we discuss implications, deri ve further requirements and pre sent a concept for the design of appropriate Social Soft - ware. We finally conclude by giving some potential re - search issues.}, booktitle = {Proceedings of the {CSCW} {Workshop} on {Collaboration} and {Crisis} {Informatics}, {International} {Reports} on {Socio} {Informatics}, {Vol}. 9, {No}. 2}, author = {Reuter, Christian and Heger, Oliver and Pipek, Volkmar}, editor = {Pipek, Volkmar and Palen, Leysia and Landgren, Jonas}, year = {2012}, keywords = {CSCW, PRAXLABS, InfoStrom, RSBE}, pages = {85--94}, } -
Ley, B., Pipek, V., Reuter, C. & Wiedenhoefer, T. (2012)Supporting Improvisation Work in Inter-Organizational Crisis Management
Austin, USA, Publisher: ACM Press, Pages: 1529–1538
[BibTeX] [Download PDF]@inproceedings{ley_supporting_2012-2, address = {Austin, USA}, title = {Supporting {Improvisation} {Work} in {Inter}-{Organizational} {Crisis} {Management}}, url = {https://www.wineme.uni-siegen.de/paper/2012/leypipekreuterwiedenh2012_improvisationwork_chi2012.pdf}, booktitle = {Proceedings of the {Conference} on {Human} {Factors} in {Computing} {Systems} ({CHI})}, publisher = {ACM Press}, author = {Ley, Benedikt and Pipek, Volkmar and Reuter, Christian and Wiedenhoefer, Torben}, year = {2012}, keywords = {CSCW, PRAXLABS, A-Paper, InfoStrom, RSBE}, pages = {1529--1538}, }
2011
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Reuter, C., Marx, A. & Pipek, V. (2011)Desaster 2.0: Einbeziehung von Bürgern in das Krisenmanagement
IN Eibl, M. (Ed.). München, Germany, Publisher: Oldenbourg-Verlag, Pages: 141–150
[BibTeX] [Abstract] [Download PDF]In dieser Arbeit soll untersucht werden, wie die im Krisenmanagement beteiligten Akteure (wie Polizei, Feuerwehr, Hilfsorganisationen, Infrastrukturbetreiber) und die betroffenen Bürger mittels Social Software kommunizieren und kollaborieren können. Anhand unserer Literaturstudie stellen wir einen Überblick über vergangene Forschung in diesem Bereich dar. Hierauf aufbauend präsentieren wir unsere beiden Fallstudien zur Nutzung von Social Software in Krisen: Zum einen während der Flugausfälle im Zuge des Vulkanausbruchs auf Island im April 2010, zum anderen im Zuge des Loveparade-Unglücks am 24.07.2010. Anschließend stellen wir identifizierte Stärken und Schwächen dar und fassen identifizierte Potentiale in einer Klassifikationsmatrix für Social Software im Krisenmanagement zusammen.
@inproceedings{reuter_desaster_2011, address = {München, Germany}, title = {Desaster 2.0: {Einbeziehung} von {Bürgern} in das {Krisenmanagement}}, isbn = {978-3-486-71235-3}, url = {https://www.wineme.uni-siegen.de/paper/2011/reuter-marx-pipek2011_desaster20_mensch-computer.pdf http://www.oldenbourg-link.com/doi/abs/10.1524/9783486712742.141 http://www.degruyter.com/page/556}, abstract = {In dieser Arbeit soll untersucht werden, wie die im Krisenmanagement beteiligten Akteure (wie Polizei, Feuerwehr, Hilfsorganisationen, Infrastrukturbetreiber) und die betroffenen Bürger mittels Social Software kommunizieren und kollaborieren können. Anhand unserer Literaturstudie stellen wir einen Überblick über vergangene Forschung in diesem Bereich dar. Hierauf aufbauend präsentieren wir unsere beiden Fallstudien zur Nutzung von Social Software in Krisen: Zum einen während der Flugausfälle im Zuge des Vulkanausbruchs auf Island im April 2010, zum anderen im Zuge des Loveparade-Unglücks am 24.07.2010. Anschließend stellen wir identifizierte Stärken und Schwächen dar und fassen identifizierte Potentiale in einer Klassifikationsmatrix für Social Software im Krisenmanagement zusammen.}, booktitle = {Mensch \& {Computer} 2011: Übermedien Übermorgen}, publisher = {Oldenbourg-Verlag}, author = {Reuter, Christian and Marx, Alexandra and Pipek, Volkmar}, editor = {Eibl, Maximilian}, year = {2011}, keywords = {CSCW, HCI, SMO, Kooperation, InfoStrom, RSBE}, pages = {141--150}, } -
Reuter, C. (2011)Motive und Barrieren für Social Software in Organisationen und im Krisenmanagement
IN Eibl, M. & Ritter, M. (Eds.). Chemnitz, Germany, Publisher: Universitätsverlag Chemnitz, Pages: 87–90
[BibTeX] [Abstract] [Download PDF]Es existieren zahlreiche Motive und Barrieren zur Nutzung von Social Software in Unternehmen und Organisationen. Ein mögliches Anwendungsszenario ist das interorganisationale Krisenmanagement von Behörden und Organisationen mit Sicherheitsaufgaben, Unternehmen und Bürgern bei Großschadenslagen. In diesem Beitrag werden Motive und Barrieren der Nutzung von Social Software in Unternehmen herausgestellt. Hierauf aufbauend werden diese auf das interorganisationale Krisenmanagement übertragen und Besonderheiten herausgearbeitet. Ziel ist die Darstellung möglicher Motive zur Nutzung von Social Software in der interorganisationalen Krisenkooperation.
@inproceedings{reuter_motive_2011, address = {Chemnitz, Germany}, title = {Motive und {Barrieren} für {Social} {Software} in {Organisationen} und im {Krisenmanagement}}, url = {http://matel.professional-learning.eu/images/c/c1/1Reuter2011.pdf}, abstract = {Es existieren zahlreiche Motive und Barrieren zur Nutzung von Social Software in Unternehmen und Organisationen. Ein mögliches Anwendungsszenario ist das interorganisationale Krisenmanagement von Behörden und Organisationen mit Sicherheitsaufgaben, Unternehmen und Bürgern bei Großschadenslagen. In diesem Beitrag werden Motive und Barrieren der Nutzung von Social Software in Unternehmen herausgestellt. Hierauf aufbauend werden diese auf das interorganisationale Krisenmanagement übertragen und Besonderheiten herausgearbeitet. Ziel ist die Darstellung möglicher Motive zur Nutzung von Social Software in der interorganisationalen Krisenkooperation.}, booktitle = {Mensch \& {Computer}: {Workshopband}}, publisher = {Universitätsverlag Chemnitz}, author = {Reuter, Christian}, editor = {Eibl, Maximilian and Ritter, Marc}, year = {2011}, keywords = {CSCW, HCI, PRAXLABS, SMO, InfoStrom, RSBE}, pages = {87--90}, } -
Wiedenhoefer, T., Reuter, C., Ley, B. & Pipek, V. (2011)Inter-Organizational Crisis Management Infrastructures for Electrical Power Breakdowns
Lisbon, Portugal
[BibTeX] [Abstract] [Download PDF]Major electricity breakdowns like the Northeast Blackout (USA) in 2003 or the blackout in most parts of Western Europe in 2005, have shown the fundamental role of electricity in our everyday life. The experiences of these accidents show that power suppliers, firefighters, police, county administration and citizens face multifarious challenges in inter-organizational communication, information and coordination processes during coping and recovery work. In this work-in-progress paper we describe early research dealing with inter-organizational issues in emergency management (EM). We are mainly focusing on supporting social practices in inter-organizational EM, for example collaborative interpretation of emergency situations, ad-hoc coordination or supporting citizen communication and helping routines. Identified from our experiences from related projects, discussions and literature studies, we suggest potential questions and future topics in user-driven software engineering processes for EM and domain specific problems, such as supporting citizen participation, coping with information uncertainties and quality variations or enhancing inter-organizational learning.
@inproceedings{wiedenhoefer_inter-organizational_2011, address = {Lisbon, Portugal}, title = {Inter-{Organizational} {Crisis} {Management} {Infrastructures} for {Electrical} {Power} {Breakdowns}}, url = {https://www.wineme.uni-siegen.de/paper/2011/wiedenhoeferreuterleypipek_2011_crisismanagementinfrastructures_iscram2011.pdf}, abstract = {Major electricity breakdowns like the Northeast Blackout (USA) in 2003 or the blackout in most parts of Western Europe in 2005, have shown the fundamental role of electricity in our everyday life. The experiences of these accidents show that power suppliers, firefighters, police, county administration and citizens face multifarious challenges in inter-organizational communication, information and coordination processes during coping and recovery work. In this work-in-progress paper we describe early research dealing with inter-organizational issues in emergency management (EM). We are mainly focusing on supporting social practices in inter-organizational EM, for example collaborative interpretation of emergency situations, ad-hoc coordination or supporting citizen communication and helping routines. Identified from our experiences from related projects, discussions and literature studies, we suggest potential questions and future topics in user-driven software engineering processes for EM and domain specific problems, such as supporting citizen participation, coping with information uncertainties and quality variations or enhancing inter-organizational learning.}, booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})}, author = {Wiedenhoefer, Torben and Reuter, Christian and Ley, Benedikt and Pipek, Volkmar}, year = {2011}, keywords = {CSCW, PRAXLABS, InfoStrom, RSBE, Citizen Participation., Crisis Management, Inter-organizational Communication and Learning, User-Centered Design}, } -
Hess, J., Ley, B., Ogonowski, C., Wan, L. & Wulf, V. (2011)Jumping Between Devices and Services: Towards an Integrated Concept for Social TV
New York, NY, USA, Publisher: ACM, Pages: 11–20 doi:10.1145/2000119.2000122
[BibTeX] [Download PDF]@inproceedings{hess_jumping_2011, address = {New York, NY, USA}, series = {{EuroITV} '11}, title = {Jumping {Between} {Devices} and {Services}: {Towards} an {Integrated} {Concept} for {Social} {TV}}, isbn = {978-1-4503-0602-7}, url = {http://doi.acm.org/10.1145/2000119.2000122}, doi = {10.1145/2000119.2000122}, booktitle = {Proceddings of the 9th {International} {Interactive} {Conference} on {Interactive} {Television}}, publisher = {ACM}, author = {Hess, Jan and Ley, Benedikt and Ogonowski, Corinna and Wan, Lin and Wulf, Volker}, year = {2011}, keywords = {CSCW, social media, SocialMedia, participatory design, diary study, living lab, social tv}, pages = {11--20}, } -
Reuter, C., Pohl, P. & Pipek, V. (2011)Umgang mit Terminologien in inter- organisationaler Krisenkooperation – eine explorative Empirie
IN Eibl, M. (Ed.). München, Germany, Publisher: Oldenbourg-Verlag, Pages: 171–180
[BibTeX] [Abstract] [Download PDF]Ziel dieser Arbeit ist es, die Auswirkungen terminologischer Mehrdeutigkeiten, d.h. unterschiedlicher Begriffs-Verständnisse heterogener Akteursgruppen, auf die Gestaltung organisationsübergreifender Kooperationssysteme herauszustellen. Nach einer Darstellung theoretischer Ansätze des Umgangs mit Terminologien stellen wir unsere explorative empirische Studie, die wir am Beispiel des organisationsübergreifenden Krisenmanagements durchgeführt haben, vor. Hierauf aufbauend präsentieren wir unsere Befunde, leiten Anforderungen ab und schlagen technische Lösungen vor. Auch diskutieren wir Ansätze des Terminologiemanagements bezüglich ihrer Anwendbarkeit und stellen kooperative Ansätze zum Umgang mit Terminologien in interorganisationalen Kooperationssystemen vor.
@inproceedings{reuter_umgang_2011-1, address = {München, Germany}, title = {Umgang mit {Terminologien} in inter- organisationaler {Krisenkooperation} - eine explorative {Empirie}}, isbn = {978-3-486-71235-3}, url = {https://www.wineme.uni-siegen.de/paper/2011/reuter-pohl-pipek2011_terminologien-krisenkoop_mensch-computer.pdf http://www.oldenbourg-link.com/doi/abs/10.1524/9783486712742.171}, abstract = {Ziel dieser Arbeit ist es, die Auswirkungen terminologischer Mehrdeutigkeiten, d.h. unterschiedlicher Begriffs-Verständnisse heterogener Akteursgruppen, auf die Gestaltung organisationsübergreifender Kooperationssysteme herauszustellen. Nach einer Darstellung theoretischer Ansätze des Umgangs mit Terminologien stellen wir unsere explorative empirische Studie, die wir am Beispiel des organisationsübergreifenden Krisenmanagements durchgeführt haben, vor. Hierauf aufbauend präsentieren wir unsere Befunde, leiten Anforderungen ab und schlagen technische Lösungen vor. Auch diskutieren wir Ansätze des Terminologiemanagements bezüglich ihrer Anwendbarkeit und stellen kooperative Ansätze zum Umgang mit Terminologien in interorganisationalen Kooperationssystemen vor.}, booktitle = {Mensch \& {Computer} 2011: Übermedien Übermorgen}, publisher = {Oldenbourg-Verlag}, author = {Reuter, Christian and Pohl, Patrik and Pipek, Volkmar}, editor = {Eibl, Maximilian}, year = {2011}, keywords = {CSCW, HCI, Kooperation, InfoStrom, RSBE}, pages = {171--180}, } -
Dörner, C., Wiedenhoefer, T., Sprenger, M. & Pipek, V. (2011)SISO: Simple Service Orchestration (Video Showcase)
New York, NY, USA, Publisher: ACM, Pages: 575–576 doi:10.1145/1958824.1958913
[BibTeX] [Download PDF]@inproceedings{dorner_siso_2011, address = {New York, NY, USA}, series = {{CSCW} '11}, title = {{SISO}: {Simple} {Service} {Orchestration} ({Video} {Showcase})}, isbn = {978-1-4503-0556-3}, url = {http://doi.acm.org/10.1145/1958824.1958913 http://dl.acm.org/citation.cfm?id=1958913}, doi = {10.1145/1958824.1958913}, booktitle = {Proceedings of the {ACM} 2011 {Conference} on {Computer} {Supported} {Cooperative} {Work}}, publisher = {ACM}, author = {Dörner, Christian and Wiedenhoefer, Torben and Sprenger, Mary-Ann and Pipek, Volkmar}, year = {2011}, keywords = {CSCW, EUDISMES, end-user development, business process adaptation, process design environment, service orchestration}, pages = {575--576}, } -
Wiedenhöfer, T., Reuter, C., Ley, B., Pipek, V., Wiedenhoefer, T., Reuter, C., Ley, B. & Pipek, V. (2011)Inter-Organizational Crisis Management Infrastructures for Electrical Power Breakdowns
Lisbon, Portugal, Publisher: ISCRAM
[BibTeX] [Abstract] [Download PDF]Major electricity breakdowns like the Northeast Blackout (USA) in 2003 or the blackout in most parts of Western Europe in 2005, have shown the fundamental role of electricity in our everyday life. The experiences of these accidents show that power suppliers, firefighters, police, county administration and citizens face multifarious challenges in inter-organizational communication, information and coordination processes during coping and recovery work. In this work-in-progress paper we describe early research dealing with inter-organizational issues in emergency management (EM). We are mainly focusing on supporting social practices in inter-organizational EM, for example collaborative interpretation of emergency situations, ad-hoc coordination or supporting citizen communication and helping routines. Identified from our experiences from related projects, discussions and literature studies, we suggest potential questions and future topics in user-driven software engineering processes for EM and domain specific problems, such as supporting citizen participation, coping with information uncertainties and quality variations or enhancing inter-organizational learning.
@inproceedings{wiedenhofer_inter-organizational_2011, address = {Lisbon, Portugal}, title = {Inter-{Organizational} {Crisis} {Management} {Infrastructures} for {Electrical} {Power} {Breakdowns}}, url = {http://www.peasec.de/paper/2011/2011_WiedenhoeferReuterLeyPipek_CrisisManagementInfrastructures_ISCRAM.pdf https://www.wineme.uni-siegen.de/paper/2011/wiedenhoeferreuterleypipek_2011_crisismanagementinfrastructures_iscram2011.pdf}, abstract = {Major electricity breakdowns like the Northeast Blackout (USA) in 2003 or the blackout in most parts of Western Europe in 2005, have shown the fundamental role of electricity in our everyday life. The experiences of these accidents show that power suppliers, firefighters, police, county administration and citizens face multifarious challenges in inter-organizational communication, information and coordination processes during coping and recovery work. In this work-in-progress paper we describe early research dealing with inter-organizational issues in emergency management (EM). We are mainly focusing on supporting social practices in inter-organizational EM, for example collaborative interpretation of emergency situations, ad-hoc coordination or supporting citizen communication and helping routines. Identified from our experiences from related projects, discussions and literature studies, we suggest potential questions and future topics in user-driven software engineering processes for EM and domain specific problems, such as supporting citizen participation, coping with information uncertainties and quality variations or enhancing inter-organizational learning.}, booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})}, publisher = {ISCRAM}, author = {Wiedenhöfer, Torben and Reuter, Christian and Ley, Benedikt and Pipek, Volkmar and Wiedenhoefer, Torben and Reuter, Christian and Ley, Benedikt and Pipek, Volkmar}, year = {2011}, keywords = {crisis management, CSCW, PRAXLABS, Infrastruktur, Kooperation, InfoStrom, RSBE, citizen, Citizen Participation., Crisis Management, inter-organizational communication and learning, Inter-organizational Communication and Learning, user-centered design, User-Centered Design}, } -
Reuter, C., Marx, A. & Pipek, V. (2011)Social Software as an Infrastructure for Crisis Management – a Case Study about Current Practice and Potential Usage
Lisbon, Portugal, Publisher: ISCRAM, Pages: 1–10
[BibTeX] [Abstract] [Download PDF]In this paper we will be discussing how the (semi-)professional actors involved in crisis management (police, fire-fighters, etc.) and the affected citizens can communicate and collaborate by the use of social software. After the definition of the term ‘social software’ we will provide the state-of-the-art on current social software use in crisis management. Drawing from this, we will present two case studies where we examined the social software use in 2010: First during the disruption of air travel due to the eruptions of Eyjafjallajökull volcano in Iceland, second during the crisis at a stampede at the Love Parade music festival in Germany. We identified weak points and further potentials and tested the validity of the American case study findings from literature for Europe. We will conclude with a concept for using citizens in inter-organizational crisis management with a social software infrastructure and a communication matrix for crisis management.
@inproceedings{reuter_social_2011, address = {Lisbon, Portugal}, title = {Social {Software} as an {Infrastructure} for {Crisis} {Management} – a {Case} {Study} about {Current} {Practice} and {Potential} {Usage}}, url = {https://www.wineme.uni-siegen.de/paper/2011/reutermarxpipek_2011_socialsoftwareinfrastructure_iscram.pdf}, abstract = {In this paper we will be discussing how the (semi-)professional actors involved in crisis management (police, fire-fighters, etc.) and the affected citizens can communicate and collaborate by the use of social software. After the definition of the term ‘social software' we will provide the state-of-the-art on current social software use in crisis management. Drawing from this, we will present two case studies where we examined the social software use in 2010: First during the disruption of air travel due to the eruptions of Eyjafjallajökull volcano in Iceland, second during the crisis at a stampede at the Love Parade music festival in Germany. We identified weak points and further potentials and tested the validity of the American case study findings from literature for Europe. We will conclude with a concept for using citizens in inter-organizational crisis management with a social software infrastructure and a communication matrix for crisis management.}, booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})}, publisher = {ISCRAM}, author = {Reuter, Christian and Marx, Alexandra and Pipek, Volkmar}, year = {2011}, keywords = {CSCW, HCI, PRAXLABS, SMO, Infrastruktur, Kooperation, InfoStrom, RSBE}, pages = {1--10}, } -
Hess, J., Dörner, C., Pipek, V. & Wiedenhoefer, T. (2011)Expressing Use – Infrastructure Probes in Professional Environments
IN Costabile, M. F., Dittrich, Y., Fischer, G. & Piccinno, A. (Eds.)., Publisher: Springer, Pages: 301–306 doi:10.1007/978-3-642-21530-8_30
[BibTeX] [Download PDF]@inproceedings{hess_expressing_2011, series = {Lecture {Notes} in {Computer} {Science}}, title = {Expressing {Use} - {Infrastructure} {Probes} in {Professional} {Environments}}, volume = {6654}, isbn = {978-3-642-21529-2}, url = {http://dx.doi.org/10.1007/978-3-642-21530-8_30}, doi = {10.1007/978-3-642-21530-8_30}, booktitle = {End-{User} {Development} - 3rd {International} {Symposium}, {IS}-{EUD} 2011, {Torre} {Canne} ({BR}), {Italy}, {June} 7-10, 2011. {Proceedings}}, publisher = {Springer}, author = {Hess, Jan and Dörner, Christian and Pipek, Volkmar and Wiedenhoefer, Torben}, editor = {Costabile, Maria Francesca and Dittrich, Yvonne and Fischer, Gerhard and Piccinno, Antonio}, year = {2011}, keywords = {CSCW, PRAXLABS, MdK, EUDISMES}, pages = {301--306}, } -
Herbrechter, M., Ley, B. & Stein, M. (2011)Kontextsensitive Service-Infrastruktur für die mobile Nutzung von Home-IT
, Pages: 14
[BibTeX] [Download PDF]@inproceedings{herbrechter_kontextsensitive_2011, title = {Kontextsensitive {Service}-{Infrastruktur} für die mobile {Nutzung} von {Home}-{IT}}, url = {http://aisel.aisnet.org/wi2011/14}, booktitle = {10. {Internationale} {Tagung} {Wirtschaftsinformatik}, {Zürich}, 16.-18. {Februar} 2011}, author = {Herbrechter, Marc and Ley, Benedikt and Stein, Martin}, year = {2011}, keywords = {CSCW, A-Paper, CONTici}, pages = {14}, } -
Yetim, F., Wiedenhoefer, T. & Rohde, M. (2011)Designing for Motivation: Focusing on Motivational Values in Two Case Studies
Berlin, Heidelberg, Publisher: Springer-Verlag, Pages: 255–268
[BibTeX] [Download PDF]@inproceedings{yetim_designing_2011, address = {Berlin, Heidelberg}, series = {{SocInfo}'11}, title = {Designing for {Motivation}: {Focusing} on {Motivational} {Values} in {Two} {Case} {Studies}}, isbn = {978-3-642-24703-3}, url = {http://dl.acm.org/citation.cfm?id=2050728.2050765}, booktitle = {Proceedings of the {Third} {International} {Conference} on {Social} {Informatics}}, publisher = {Springer-Verlag}, author = {Yetim, Fahri and Wiedenhoefer, Torben and Rohde, Markus}, year = {2011}, keywords = {CSCW, annotation, case studies, motivation, user participation, value sensitive design}, pages = {255--268}, } -
Fiedrich, F., König-Ries, B., Koch, R., Pipek, V. & Strohschneider, S. (2011)Workshop “IT-Unterstützung von Einsatz- und Rettungskräften: Interdisziplinäre Anforderungsanalyse, Architekturen und Gestaltungskonzepte”
IN Reussner, R. H., Pretschner, A. & Jähnichen, S. (Eds.)., Publisher: GI, Pages: 177–180
[BibTeX] [Download PDF]@inproceedings{fiedrich_workshop_2011, series = {{LNI}}, title = {Workshop "{IT}-{Unterstützung} von {Einsatz}- und {Rettungskräften}: {Interdisziplinäre} {Anforderungsanalyse}, {Architekturen} und {Gestaltungskonzepte}"}, volume = {184}, isbn = {978-3-88579-278-9}, url = {http://subs.emis.de/LNI/Proceedings/Proceedings184/article6317.html}, booktitle = {Software {Engineering} 2011 - {Workshopband} (inkl. {Doktorandensymposium}), {Fachtagung} des {GI}-{Fachbereichs} {Softwaretechnik}, 21.-25.02.2011, {Karlsruhe}}, publisher = {GI}, author = {Fiedrich, Frank and König-Ries, Birgitta and Koch, Rainer and Pipek, Volkmar and Strohschneider, Stefan}, editor = {Reussner, Ralf H and Pretschner, Alexander and Jähnichen, Stefan}, year = {2011}, keywords = {CSCW, PRAXLABS}, pages = {177--180}, } -
Wiedenhoefer, T. & Pipek, V. (2011)Mit Societyware arbeiten: Erweiterte Unterstützung von Online-Petitionen
IN Eibl, M. (Ed.). Chemnitz, Germany,, Publisher: Oldenbourg Verlag, Pages: 387–390
[BibTeX] [Download PDF]@inproceedings{wiedenhoefer_mit_2011, address = {Chemnitz, Germany,}, title = {Mit {Societyware} arbeiten: {Erweiterte} {Unterstützung} von {Online}-{Petitionen}}, isbn = {978-3-486-71235-3}, url = {http://dl.mensch-und-computer.de/handle/123456789/1543 https://books.google.de/books?hl=en&lr=&id=6U0qIA_Vlb0C&oi=fnd&pg=PA387&dq=Mit+Societyware+arbeiten+:+Erweiterte+Unterstützung+von+Online-Petitionen&ots=lr0JDbFQGz&sig=GRYYXgPzLxpaS8Qim5v3n-bdA-I}, booktitle = {Mensch \& {Computer}: {Tagungsband}}, publisher = {Oldenbourg Verlag}, author = {Wiedenhoefer, Torben and Pipek, Volkmar}, editor = {Eibl, Maximilian}, year = {2011}, keywords = {CSCW, ePet}, pages = {387--390}, } -
Hess, J., Wan, L., Pipek, V. & Küstermann, G. (2011)Using paper and pen to control home-IT: lessons learned by hands-on experience
IN Damásio, M. J., Cardoso, G., Quico, C. & Geerts, D. (Eds.)., Publisher: ACM, Pages: 203–212 doi:10.1145/2000119.2000162
[BibTeX] [Download PDF]@inproceedings{hess_using_2011, title = {Using paper and pen to control home-{IT}: lessons learned by hands-on experience}, isbn = {978-1-4503-0602-7}, url = {http://doi.acm.org/10.1145/2000119.2000162}, doi = {10.1145/2000119.2000162}, booktitle = {9th {International} {Interactive} {TV}\&{Video} {Conference}, {EuroITV} '11, {Lisbon}, {Portugal}, {June} 29 - {July} 01, 2011}, publisher = {ACM}, author = {Hess, Jan and Wan, Lin and Pipek, Volkmar and Küstermann, Guy}, editor = {Damásio, Manuel José and Cardoso, Gustavo and Quico, Célia and Geerts, David}, year = {2011}, keywords = {CSCW, EUDISMES}, pages = {203--212}, } -
Wulf, V., Rohde, M., Pipek, V. & Stevens, G. (2011)Engaging with Practices: Design Case Studies as a Research Framework in CSCW
Hangzhou, China, Publisher: ACM Press, Pages: 505–512
[BibTeX]@inproceedings{wulf_engaging_2011, address = {Hangzhou, China}, title = {Engaging with {Practices}: {Design} {Case} {Studies} as a {Research} {Framework} in {CSCW}}, booktitle = {Proceedings of the {Conference} on {Computer} {Supported} {Cooperative} {Work} ({CSCW})}, publisher = {ACM Press}, author = {Wulf, Volker and Rohde, Markus and Pipek, Volkmar and Stevens, Gunnar}, year = {2011}, keywords = {CSCW, PRAXLABS, DBL, CONTici}, pages = {505--512}, } -
Hess, J., Dörner, C., Pipek, V. & Wiedenhoefer, T. (2011)InfraCapture – Capture and Share Descriptions of Issues
, Pages: 1–4
[BibTeX]@inproceedings{hess_infracapture_2011, title = {{InfraCapture} – {Capture} and {Share} {Descriptions} of {Issues}}, booktitle = {Proceedings of the {Workshop} {Appropriation} and {Creative} {Use}: {Linking} {User} {Studies} and {Design} at {CHI} 2011}, author = {Hess, Jan and Dörner, Christian and Pipek, Volkmar and Wiedenhoefer, Torben}, year = {2011}, keywords = {CSCW, EUDISMES}, pages = {1--4}, } -
Hess, J., Ley, B., Ogonowski, C., Wan, L. & Wulf, V. (2011)Cross-Media@Home: Plattformübergreifende Nutzung neuer Medien
IN Eibl, M. (Ed.)., Publisher: Oldenbourg Verlag, Pages: 11–20
[BibTeX] [Download PDF]@inproceedings{hess_cross-mediahome_2011, title = {Cross-{Media}@{Home}: {Plattformübergreifende} {Nutzung} neuer {Medien}}, url = {http://dl.mensch-und-computer.de/handle/123456789/1512}, booktitle = {Mensch \& {Computer}: {Tagungsband}}, publisher = {Oldenbourg Verlag}, author = {Hess, Jan and Ley, Benedikt and Ogonowski, Corinna and Wan, Lin and Wulf, Volker}, editor = {Eibl, Maximilian}, year = {2011}, keywords = {CSCW, SocialMedia}, pages = {11--20}, } -
Reuter, C., Pohl, P. & Pipek, V. (2011)Umgang mit Terminologien in inter-organisationaler Krisenkooperation – eine explorative Empirie
IN Eibl, M. (Ed.). München, Germany, Publisher: Oldenbourg-Verlag, Pages: 171–180
[BibTeX] [Abstract] [Download PDF]Ziel dieser Arbeit ist es, die Auswirkungen terminologischer Mehrdeutigkeiten, d.h. unterschiedlicher Begriffs-Verständnisse heterogener Akteursgruppen, auf die Gestaltung organisationsübergreifender Kooperationssysteme herauszustellen. Nach einer Darstellung theoretischer Ansätze des Umgangs mit Terminologien stellen wir unsere explorative empirische Studie, die wir am Beispiel des organisationsübergreifenden Krisenmanagements durchgeführt haben, vor. Hierauf aufbauend präsentieren wir unsere Befunde, leiten Anforderungen ab und schlagen technische Lösungen vor. Auch diskutieren wir Ansätze des Terminologiemanagements bezüglich ihrer Anwendbarkeit und stellen kooperative Ansätze zum Umgang mit Terminologien in interorganisationalen Kooperationssystemen vor.
@inproceedings{reuter_umgang_2011, address = {München, Germany}, title = {Umgang mit {Terminologien} in inter-organisationaler {Krisenkooperation} - eine explorative {Empirie}}, isbn = {978-3-486-71235-3}, url = {https://www.wineme.uni-siegen.de/paper/2011/reuter-pohl-pipek2011_terminologien-krisenkoop_mensch-computer.pdf http://www.oldenbourg-link.com/doi/abs/10.1524/9783486712742.171 http://www.degruyter.com/page/556}, abstract = {Ziel dieser Arbeit ist es, die Auswirkungen terminologischer Mehrdeutigkeiten, d.h. unterschiedlicher Begriffs-Verständnisse heterogener Akteursgruppen, auf die Gestaltung organisationsübergreifender Kooperationssysteme herauszustellen. Nach einer Darstellung theoretischer Ansätze des Umgangs mit Terminologien stellen wir unsere explorative empirische Studie, die wir am Beispiel des organisationsübergreifenden Krisenmanagements durchgeführt haben, vor. Hierauf aufbauend präsentieren wir unsere Befunde, leiten Anforderungen ab und schlagen technische Lösungen vor. Auch diskutieren wir Ansätze des Terminologiemanagements bezüglich ihrer Anwendbarkeit und stellen kooperative Ansätze zum Umgang mit Terminologien in interorganisationalen Kooperationssystemen vor.}, booktitle = {Mensch \& {Computer}: {Tagungsband}}, publisher = {Oldenbourg-Verlag}, author = {Reuter, Christian and Pohl, Patrik and Pipek, Volkmar}, editor = {Eibl, Maximilian}, year = {2011}, keywords = {CSCW, InfoStrom, RSBE}, pages = {171--180}, } -
Reuter, C. (2011)IT-basierte Kooperationsunterstützung im interorganisationalen Krisenmanagement
, Publisher: Michael Koch, Chemnitz
[BibTeX]@inproceedings{reuter_it-basierte_2011-1, title = {{IT}-basierte {Kooperationsunterstützung} im interorganisationalen {Krisenmanagement}}, booktitle = {Doktoranden-{Kolloquium} der {Tagung} {Mensch} \& {Computer}}, publisher = {Michael Koch, Chemnitz}, author = {Reuter, Christian}, year = {2011}, keywords = {CSCW, RSBE}, }
2010
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Balduin, N., Becker, G., Brand, J., Görgen, M., Hannappel, M., Hasenfuß, P., Ley, B., Pipek, V., Probst, F., Reuter, C., Rose, T., Rusch, G., Wiedenhoefer, T. & Zinnen, A. (2010)InfoStrom: Learning information infrastructures for crisis management in case of medium to large electrical power breakdowns.
Berlin, Germany, Publisher: Fraunhofer VVS
[BibTeX] [Abstract] [Download PDF]One of the most important infrastructures in modern industrialized societies is the electricity network. Due to its fundamental role for many aspects of our everyday life, power infrastructures manifest a strong dependence between power suppliers and customers. Customers take the infrastructure for granted; it appears mostly invisible to them as long as it works, but in the case of breakdowns in power supply customers become aware of the dependence on electricity. They join professional actors in the recovery and coping work with regard to the electricity breakdown: Maintenance workers of the power provider, police, firefighters, red cross, etc. These institutions are professionalized for dealing with such situations, but the people affected by a power outage also need to be considered as actors.
@inproceedings{balduin_infostrom_2010, address = {Berlin, Germany}, title = {{InfoStrom}: {Learning} information infrastructures for crisis management in case of medium to large electrical power breakdowns.}, url = {https://www.wineme.uni-siegen.de/paper/2010/balduinetal_learninginformationinfrastructuresforcrisismanagement_futuresecurity2010.pdf http://www.peasec.de/paper/2010/2010_Balduinetal_LearningInfrastructuresCrisisManagement_FutureSecurity.pdf}, abstract = {One of the most important infrastructures in modern industrialized societies is the electricity network. Due to its fundamental role for many aspects of our everyday life, power infrastructures manifest a strong dependence between power suppliers and customers. Customers take the infrastructure for granted; it appears mostly invisible to them as long as it works, but in the case of breakdowns in power supply customers become aware of the dependence on electricity. They join professional actors in the recovery and coping work with regard to the electricity breakdown: Maintenance workers of the power provider, police, firefighters, red cross, etc. These institutions are professionalized for dealing with such situations, but the people affected by a power outage also need to be considered as actors.}, booktitle = {Proceedings of the {Security} {Research} {Conference}}, publisher = {Fraunhofer VVS}, author = {Balduin, Norbert and Becker, Georg and Brand, Jürgen and Görgen, Michael and Hannappel, Mario and Hasenfuß, Patrick and Ley, Benedikt and Pipek, Volkmar and Probst, Florian and Reuter, Christian and Rose, Thomas and Rusch, Gebhard and Wiedenhoefer, Torben and Zinnen, Andreas}, year = {2010}, keywords = {CSCW, PRAXLABS, Infrastruktur, Kooperation, InfoStrom, RSBE}, } -
Müller, C., Pipek, V., Reuter, C., Mueller, C., Pipek, V. & Reuter, C. (2010)Globale Infrastruktur – lokales Arbeiten: Praxis IT-gestützter Wartung bei einem Energieversorger
IN Ziegler, J. & Schmidt, A. (Eds.). Duisburg, Germany, Publisher: Oldenbourg-Verlag, Pages: 37–46
[BibTeX] [Abstract] [Download PDF]Lokale Praxis und globale Informations- und Kommunikationstechnik (IT) gehen immer dann eine sichtbare Verbindung ein, wenn IT eingesetzt wird, um Echtzeit-Informationen an einen anderen Ort zu übertragen, so wie dies z.B. durch Mobiltelefone/ MMS, ferngesteuerte Sensoren oder Live-Webcams geschieht. Diese Arbeit beschreibt eine Feldstudie zu IT-unterstützter Wartungsarbeit innerhalb der Infrastruktur eines Energieversorgers. Die Studie möchte insbesondere die Relationen zwischen lokalen Praxen und der Gestaltung einer IT-Infrastruktur als „Location Based System“ hervorheben, die nicht auf den ersten Blick sichtbar sind. Besonders richten wir den Blick sowohl auf „das Globale“ als auch auf „das Lokale“ von Strom- und IT-Infrastruktur. Wir orientieren uns am Infrastruktur-Konzept von Star & Ruhleder (1996) für eine Beschreibung und Analyse zweier unterschiedlicher Wartungsteams vor dem Hintergrund sozio-räumlicher sowie sozio-technischer Aspekte der Energieversorgungsinfrastruktur, der Informations- und Kommunikations-Infrastruktur und der jeweilig resultierenden Arbeitspraxis und diskutieren Konsequenzen für eine infrastrukturorientierte Technikgestaltung.
@inproceedings{muller_globale_2010, address = {Duisburg, Germany}, title = {Globale {Infrastruktur} - lokales {Arbeiten}: {Praxis} {IT}-gestützter {Wartung} bei einem {Energieversorger}}, url = {https://www.wineme.uni-siegen.de/paper/2010/muellerreuterpipek_globaleinfrastruktur-itgestuetztewartungenergieversorger_menschundcomputer2010.pdf}, abstract = {Lokale Praxis und globale Informations- und Kommunikationstechnik (IT) gehen immer dann eine sichtbare Verbindung ein, wenn IT eingesetzt wird, um Echtzeit-Informationen an einen anderen Ort zu übertragen, so wie dies z.B. durch Mobiltelefone/ MMS, ferngesteuerte Sensoren oder Live-Webcams geschieht. Diese Arbeit beschreibt eine Feldstudie zu IT-unterstützter Wartungsarbeit innerhalb der Infrastruktur eines Energieversorgers. Die Studie möchte insbesondere die Relationen zwischen lokalen Praxen und der Gestaltung einer IT-Infrastruktur als „Location Based System“ hervorheben, die nicht auf den ersten Blick sichtbar sind. Besonders richten wir den Blick sowohl auf „das Globale“ als auch auf „das Lokale“ von Strom- und IT-Infrastruktur. Wir orientieren uns am Infrastruktur-Konzept von Star \& Ruhleder (1996) für eine Beschreibung und Analyse zweier unterschiedlicher Wartungsteams vor dem Hintergrund sozio-räumlicher sowie sozio-technischer Aspekte der Energieversorgungsinfrastruktur, der Informations- und Kommunikations-Infrastruktur und der jeweilig resultierenden Arbeitspraxis und diskutieren Konsequenzen für eine infrastrukturorientierte Technikgestaltung.}, booktitle = {Mensch \& {Computer} 2010: {Interaktive} {Kulturen}}, publisher = {Oldenbourg-Verlag}, author = {Müller, Claudia and Pipek, Volkmar and Reuter, Christian and Mueller, Claudia and Pipek, Volkmar and Reuter, Christian}, editor = {Ziegler, Jürgen and Schmidt, Albrecht}, year = {2010}, keywords = {CSCW, RWE, PRAXLABS, Infrastruktur, Kooperation, InfoStrom, RSBE, italg}, pages = {37--46}, } -
Karasti, H. (2010)Participant interventionist. Researcher role integrating ethnography and participatory design
, Pages: 1–12
[BibTeX] [Download PDF]@inproceedings{karasti_participant_2010, title = {Participant interventionist. {Researcher} role integrating ethnography and participatory design}, url = {http://www.uwasa.fi/midcom-serveattachmentguid-4b91bae6fcbdc1f347e54972d922834d/Karasti.pdf}, booktitle = {The 3rd {Qualitative} {Research} {Conference}: {Developing} {Research} {Practices}. {June} 1-3, 2010}, author = {Karasti, Helena}, year = {2010}, keywords = {cscw, ethnographically informed workplace studies, practice-based systems design, reflexivity}, pages = {1--12}, } -
Haake, J., Lukosch, S., Pipek, V. & Hussein, T. (2010)Evaluation adaptiver Systeme (EASYS)
@inproceedings{haake_evaluation_2010, title = {Evaluation adaptiver {Systeme} ({EASYS})}, booktitle = {Mensch \& {Computer}, {Duisburg}}, author = {Haake, Jörg and Lukosch, Stephan and Pipek, Volkmar and Hussein, T.}, year = {2010}, keywords = {CSCW, CONTici}, } -
Hess, J., Ley, B., Ogonowski, C. & Wan, L. (2010)SocialMedia: Unterstützung von Kommunikation und Austausch in Home-IT Umgebungen
Chemnitz, Pages: 1–12
[BibTeX]@inproceedings{hess_socialmedia_2010-1, address = {Chemnitz}, title = {{SocialMedia}: {Unterstützung} von {Kommunikation} und {Austausch} in {Home}-{IT} {Umgebungen}}, booktitle = {{WAM} {Workshop} audiovisuelle {Medien}}, author = {Hess, Jan and Ley, Benedikt and Ogonowski, Corinna and Wan, Lin}, year = {2010}, keywords = {CSCW, PRAXLABS, SocialMedia}, pages = {1--12}, } -
Ley, B. & Betz, M. (2010)Picnic: Integrating physical artifacts in collaborative settings for context-aware adaptation
Atlanta, USA
[BibTeX]@inproceedings{ley_picnic_2010, address = {Atlanta, USA}, title = {Picnic: {Integrating} physical artifacts in collaborative settings for context-aware adaptation}, booktitle = {{CHI} 2010 {Workshop} {Context}-{Adaptive} {Interaction} for {Collaborative} {Work}}, author = {Ley, Benedikt and Betz, Matthias}, year = {2010}, keywords = {CSCW, a-paper}, } -
Adeel, M., Nett, B. & Wulf, V. (2010)Innovating the field level of microfinance
New York, New York, USA, Publisher: ACM Press, Pages: 1–10 doi:10.1145/2369220.2369221
[BibTeX] [Download PDF]@inproceedings{adeel_innovating_2010, address = {New York, New York, USA}, series = {{ICTD} '10}, title = {Innovating the field level of microfinance}, isbn = {978-1-4503-0787-1}, url = {http://doi.acm.org/10.1145/2369220.2369221 http://dl.acm.org/citation.cfm?doid=2369220.2369221}, doi = {10.1145/2369220.2369221}, booktitle = {Proceedings of the 4th {ACM}/{IEEE} {International} {Conference} on {Information} and {Communication} {Technologies} and {Development} - {ICTD} '10}, publisher = {ACM Press}, author = {Adeel, Muhammad and Nett, Bernhard and Wulf, Volker}, year = {2010}, keywords = {CSCW, sustainability, participatory design, CONTici, Microfinance, ethnography, innovation, microfinance, microfinance technology, tailorablity, work practices}, pages = {1--10}, } -
Dörner, C. & Pipek, V. (2010)CoCoS-EUD – Context-based Collaboration Support for End User Development
Atlanta, GA, USA
[BibTeX]@inproceedings{dorner_cocos-eud_2010, address = {Atlanta, GA, USA}, title = {{CoCoS}-{EUD} - {Context}-based {Collaboration} {Support} for {End} {User} {Development}}, booktitle = {Proceedings of the {Workshop} "{Context}-adaptive {Information} in {Collaborative} {Work}" ({CHI} 2010)}, author = {Dörner, Christian and Pipek, Volkmar}, year = {2010}, keywords = {CSCW}, } -
Ley, B. & Stein, M. (2010)Ambient-Aware Service Infrastructure for Home IT Environments
@inproceedings{ley_ambient-aware_2010, title = {Ambient-{Aware} {Service} {Infrastructure} for {Home} {IT} {Environments}}, booktitle = {Workshop on {Bridging} among {People}, {Places} and {Devices} by {Integrated}, {Ambient} and {Playful} {SocialMedia} {Approaches}, 8th {European} {Conference} on {Interactive} {TV}}, author = {Ley, Benedikt and Stein, Matthias}, year = {2010}, keywords = {CSCW}, } -
Saeed, S., Pipek, V., Rohde, M. & Wulf, V. (2010)Managing nomadic knowledge: a case study of the European social forum
Atlanta, Georgia, USA, Publisher: ACM-Press, Pages: 537–546
[BibTeX] [Abstract] [Download PDF]In this paper we portray a specific type of knowledge which we term ‘nomadic knowledge’. It is required periodically by different actors and travels along foreseeable paths between groups or communities of actors. This type of knowledge lets us question …
@inproceedings{saeed_managing_2010, address = {Atlanta, Georgia, USA}, title = {Managing nomadic knowledge: a case study of the {European} social forum}, url = {https://www.wineme.uni-siegen.de/paper/2010/pap1652_saeed.pdf}, abstract = {In this paper we portray a specific type of knowledge which we term 'nomadic knowledge'. It is required periodically by different actors and travels along foreseeable paths between groups or communities of actors. This type of knowledge lets us question ...}, booktitle = {Proceedings of the {Conference} on {Human} {Factors} in {Computing} {Systems} ({CHI})}, publisher = {ACM-Press}, author = {Saeed, Saqib and Pipek, Volkmar and Rohde, Markus and Wulf, Volker}, year = {2010}, keywords = {CSCW, A-Paper, CONTici, community informatics, ethnographic case study, knowledge management, knowledge sharing, nomadic knowledge}, pages = {537--546}, } -
Ziegler, J., Lukosch, S., Haake, J. & Pipek, V. (2010)Context-adaptive interaction for collaborative work
IN Mynatt, E. D., Schoner, D., Fitzpatrick, G., Hudson, S. E., Edwards, K. W. & Rodden, T. (Eds.)., Publisher: ACM, Pages: 4461–4464 doi:10.1145/1753846.1754174
[BibTeX] [Download PDF]@inproceedings{ziegler_context-adaptive_2010, title = {Context-adaptive interaction for collaborative work}, isbn = {978-1-60558-930-5}, url = {http://doi.acm.org/10.1145/1753846.1754174 http://dmrussell.net/CHI2010/docs/p4461.pdf}, doi = {10.1145/1753846.1754174}, booktitle = {Proceedings of the 28th {International} {Conference} on {Human} {Factors} in {Computing} {Systems}, {CHI} 2010, {Extended} {Abstracts} {Volume}, {Atlanta}, {Georgia}, {USA}, {April} 10-15, 2010}, publisher = {ACM}, author = {Ziegler, Jürgen and Lukosch, Stephan and Haake, Jörg and Pipek, Volkmar}, editor = {Mynatt, Elizabeth D and Schoner, Don and Fitzpatrick, Geraldine and Hudson, Scott E and Edwards, W Keith and Rodden, Tom}, year = {2010}, keywords = {CSCW, CONTici, a-paper}, pages = {4461--4464}, } -
Wiedenhoefer, T., Yetim, F. & Rohde, M. (2010)User-Centered Design Goals for Motivating Participation in Socially Embedded Software Tools
IN Stevens, G. (Ed.)., Pages: 330–338
[BibTeX]@inproceedings{wiedenhoefer_user-centered_2010, title = {User-{Centered} {Design} {Goals} for {Motivating} {Participation} in {Socially} {Embedded} {Software} {Tools}}, booktitle = {Workshop {Proceedings} of the {International} {Conference} on the {Design} of {Cooperative} {Systems}}, author = {Wiedenhoefer, Torben and Yetim, Fahri and Rohde, Markus}, editor = {Stevens, Gunnar}, year = {2010}, keywords = {CSCW}, pages = {330--338}, }
2009
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Hess, J. & Wiedenhoefer, T. (2009)Experienced Design for an Info- and Entertainment System in the Hotel Environment
@inproceedings{hess_experienced_2009, title = {Experienced {Design} for an {Info}- and {Entertainment} {System} in the {Hotel} {Environment}}, booktitle = {Workshop on {Designing} and understanding enjoyable media experiences. {Workshop} on {Designing} and understanding enjoyable media experiences, {European} {Conference} on {Interactive} {TV}}, author = {Hess, Jan and Wiedenhoefer, Torben}, year = {2009}, keywords = {CSCW, EUDISMES}, } -
Reuter, C. (2009)Social Software als kritische Informations-Infrastruktur
IN Kain, S., Struve, D. & Wandke, H. (Eds.). Berlin, Germany, Publisher: Logos-Verlag, Pages: 140–144
[BibTeX] [Abstract] [Download PDF]Web 2.0 Anwendungen haben in einigen Anwendungsfeldern zur Unterstützung von Kommunikation und Zusammenarbeit in Unternehmen Einzug gehalten. Dieser Beitrag stellt auch mithilfe von Beispielen dar, warum Social Software als kritische Informations-Infrastruktur (KII) betrachtet werden kann. Es wird gezeigt, dass das „kritisch“ im Bezug auf die „Infrastruktur“ Fallbezogen verschieden gedeutet werden kann: zum einen kann deren Ausfall betriebliche Prozesse lähmen, zum anderen kann durch dessen Verfügbarkeit eine explizite und ungewünschte Darstellung kritischer Sachverhalte erfolgen.
@inproceedings{reuter_social_2009, address = {Berlin, Germany}, title = {Social {Software} als kritische {Informations}-{Infrastruktur}}, url = {http://www.christianreuter.net/media/Publikationen/Reuter_SocialSoftwareKII_Web20_MenschundComputer2009.pdf}, abstract = {Web 2.0 Anwendungen haben in einigen Anwendungsfeldern zur Unterstützung von Kommunikation und Zusammenarbeit in Unternehmen Einzug gehalten. Dieser Beitrag stellt auch mithilfe von Beispielen dar, warum Social Software als kritische Informations-Infrastruktur (KII) betrachtet werden kann. Es wird gezeigt, dass das „kritisch“ im Bezug auf die „Infrastruktur“ Fallbezogen verschieden gedeutet werden kann: zum einen kann deren Ausfall betriebliche Prozesse lähmen, zum anderen kann durch dessen Verfügbarkeit eine explizite und ungewünschte Darstellung kritischer Sachverhalte erfolgen.}, booktitle = {Mensch \& {Computer}: {Workshopband}}, publisher = {Logos-Verlag}, author = {Reuter, Christian}, editor = {Kain, Saskia and Struve, Doreen and Wandke, Hartmut}, year = {2009}, keywords = {CSCW, HCI, RWE, PRAXLABS, SMO, Infrastruktur, InfoStrom}, pages = {140--144}, } -
Reuter, C. & Pipek, V. (2009)Krisenkommunikation trainieren: Ein webgestützter Ansatz
IN Wandke, H., Kain, S. & Struve, D. (Eds.). Berlin, Germany, Publisher: Oldenbourg-Verlag, Pages: 93–102
[BibTeX] [Abstract] [Download PDF]Krisenmanagement fordert neben strategischer und organisationaler Vorbereitung auf die Bewältigungs- und Wiederherstellungsarbeit, auch Fähigkeiten, mit unvorhersehbaren Ereignissen und anderen Stakeholdern, die in die gleiche Krise involviert sind, umzugehen. Hier kann man sich nicht ausschließlich auf etablierte Informationsflüsse und Verhaltensmuster verlassen, sondern muss sich auch spontan-situativen Einflüssen stellen. Die für die Kommunikationsarbeit in und zwischen den involvierten Organisationen notwendigen Fähigkeiten müssen trainiert werden. Wir beschreiben die aktuelle Praxis des Krisenkommunikations-Trainings eines Energieversorgungsunternehmens (EVU) sowie den Prototypen zu dessen Unterstützung, den wir entwickelt, implementiert und evaluiert haben. Unser Trainingswerkzeug zielt nicht nur auf die lokale Praxis, sondern auch interorganisationale Trainings, was die Verbesserung eines gemeinsamen Verständnisses sowie der Informationsbedarfe anderer beinhaltet.
@inproceedings{reuter_krisenkommunikation_2009, address = {Berlin, Germany}, title = {Krisenkommunikation trainieren: {Ein} webgestützter {Ansatz}}, url = {http://www.peasec.de/paper/2009/2009_ReuterPipek_KrisenkommunikationTrainieren_MenschComputer.pdf https://www.wineme.uni-siegen.de/paper/2009/reuterpipek_krisenkommunikationtrainieren_menschundcomputer_2009.pdf}, abstract = {Krisenmanagement fordert neben strategischer und organisationaler Vorbereitung auf die Bewältigungs- und Wiederherstellungsarbeit, auch Fähigkeiten, mit unvorhersehbaren Ereignissen und anderen Stakeholdern, die in die gleiche Krise involviert sind, umzugehen. Hier kann man sich nicht ausschließlich auf etablierte Informationsflüsse und Verhaltensmuster verlassen, sondern muss sich auch spontan-situativen Einflüssen stellen. Die für die Kommunikationsarbeit in und zwischen den involvierten Organisationen notwendigen Fähigkeiten müssen trainiert werden. Wir beschreiben die aktuelle Praxis des Krisenkommunikations-Trainings eines Energieversorgungsunternehmens (EVU) sowie den Prototypen zu dessen Unterstützung, den wir entwickelt, implementiert und evaluiert haben. Unser Trainingswerkzeug zielt nicht nur auf die lokale Praxis, sondern auch interorganisationale Trainings, was die Verbesserung eines gemeinsamen Verständnisses sowie der Informationsbedarfe anderer beinhaltet.}, booktitle = {Mensch \& {Computer} 2009: {Grenzenlos} frei?}, publisher = {Oldenbourg-Verlag}, author = {Reuter, Christian and Pipek, Volkmar}, editor = {Wandke, Hartmut and Kain, Saskia and Struve, Doreen}, year = {2009}, keywords = {CSCW, HCI, RWE, PRAXLABS}, pages = {93--102}, } -
Reuter, C., Pipek, V., Mueller, C. & Müller, C. (2009)Computer Supported Collaborative Training in Crisis Communication Management
IN Landgren, J. & Jul, S. (Eds.). Gothenburg, Sweden, Publisher: ISCRAM
[BibTeX] [Abstract] [Download PDF]Crisis management requires stakeholders to not only show strategic, organisational preparedness for crisis events (e.g. by systematising and professionalizing coping work), but also to develop skills to deal with unanticipated events and other stakeholders involved in the same crisis. They should not only rely on established information flows and behaviour patterns, but should be able to deal with situational aspects. This usually involves communication work within and between organisations involved in crisis management. We describe the practice of the crisis communication training of a German electricity provider and the prototype we developed, implemented and evaluated. The collaborative training tool targets not only the local practice, but aims at inter-organisational trainings that would also allow improving the mutual understanding for communication practices and information needs of other stakeholders.
@inproceedings{reuter_computer_2009, address = {Gothenburg, Sweden}, title = {Computer {Supported} {Collaborative} {Training} in {Crisis} {Communication} {Management}}, url = {https://www.wineme.uni-siegen.de/paper/2009/reuterpipekmueller_computersupportedcollaborativetraining_iscram2009.pdf http://www.peasec.de/paper/2009/2009_ReuterPipekMueller_ComputerSupportedCollaborativeTraining_ISCRAM.pdf}, abstract = {Crisis management requires stakeholders to not only show strategic, organisational preparedness for crisis events (e.g. by systematising and professionalizing coping work), but also to develop skills to deal with unanticipated events and other stakeholders involved in the same crisis. They should not only rely on established information flows and behaviour patterns, but should be able to deal with situational aspects. This usually involves communication work within and between organisations involved in crisis management. We describe the practice of the crisis communication training of a German electricity provider and the prototype we developed, implemented and evaluated. The collaborative training tool targets not only the local practice, but aims at inter-organisational trainings that would also allow improving the mutual understanding for communication practices and information needs of other stakeholders.}, booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})}, publisher = {ISCRAM}, author = {Reuter, Christian and Pipek, Volkmar and Mueller, Claudia and Müller, Claudia}, editor = {Landgren, Jonas and Jul, S}, year = {2009}, keywords = {crisis management, crisis training, CSCW, HCI, RWE, PRAXLABS, computer supported collaborative learning, italg}, } -
Hess, J. & Wiedenhoefer, T. (2009)Evaluate Experience: An Infotainment Use-Case
@inproceedings{hess_evaluate_2009, title = {Evaluate {Experience}: {An} {Infotainment} {Use}-{Case}}, booktitle = {Workshop on {Enhancing} interaction spaces by social media for the elderly. {ECSW} 2009}, author = {Hess, Jan and Wiedenhoefer, Torben}, year = {2009}, keywords = {CSCW}, } -
Grimm, R., Helbach, J., Mambrey, P. & Pipek, V. (2009)Vorwort der Workshop-Leitung
IN Fischer, S., Maehle, E. & Reischuk, R. (Eds.)., Publisher: GI, Pages: 200–201
[BibTeX] [Download PDF]@inproceedings{grimm_vorwort_2009, series = {{LNI}}, title = {Vorwort der {Workshop}-{Leitung}}, volume = {154}, isbn = {978-3-88579-248-2}, url = {http://subs.emis.de/LNI/Proceedings/Proceedings154/P-154.pdf}, booktitle = {Informatik 2009: {Im} {Focus} das {Leben}, {Beiträge} der 39. {Jahrestagung} der {Gesellschaft} für {Informatik} e.{V}. ({GI}), 28.9.-2.10.2009, {Lübeck}, {Deutschland}, {Proceedings}}, publisher = {GI}, author = {Grimm, Rüdiger and Helbach, Jörg and Mambrey, Peter and Pipek, Volkmar}, editor = {Fischer, Stefan and Maehle, Erik and Reischuk, Rüdiger}, year = {2009}, keywords = {CSCW}, pages = {200--201}, } -
Stevens, G., Pipek, V. & Wulf, V. (2009)Appropriation Infrastructure: Supporting the Design of Usages
IN Pipek, V., Rosson, M. B., de Ruyter, B. E. R. & Wulf, V. (Eds.)., Publisher: Springer, Pages: 50–69 doi:10.1007/978-3-642-00427-8_4
[BibTeX] [Download PDF]@inproceedings{stevens_appropriation_2009, series = {Lecture {Notes} in {Computer} {Science}}, title = {Appropriation {Infrastructure}: {Supporting} the {Design} of {Usages}}, volume = {5435}, isbn = {978-3-642-00425-4}, url = {http://dx.doi.org/10.1007/978-3-642-00427-8_4 http://link.springer.com/chapter/10.1007/978-3-642-00427-8_4}, doi = {10.1007/978-3-642-00427-8_4}, booktitle = {End-{User} {Development} - 2nd {International} {Symposium}, {IS}-{EUD} 2009, {Siegen}, {Germany}, {March} 2-4, 2009. {Proceedings}}, publisher = {Springer}, author = {Stevens, Gunnar and Pipek, Volkmar and Wulf, Volker}, editor = {Pipek, Volkmar and Rosson, Mary Beth and de Ruyter, Boris E R and Wulf, Volker}, year = {2009}, keywords = {CSCW, DBL, CONTici}, pages = {50--69}, } -
Müller, C. & Pipek, V. (2009)Socio-spatial implications of converging physical and digital infrastructures for crisis management: Ethnography of two service technician working environments of a power provider company
Gothenburg, Sweden
[BibTeX]@inproceedings{muller_socio-spatial_2009, address = {Gothenburg, Sweden}, title = {Socio-spatial implications of converging physical and digital infrastructures for crisis management: {Ethnography} of two service technician working environments of a power provider company}, booktitle = {Proceeding of the 6th {International} {ISCRAM} {Conference}}, author = {Müller, Claudia and Pipek, Volkmar}, year = {2009}, keywords = {CSCW, italg}, } -
Reuter, C., Pipek, V. & Müller, C. (2009)Computer Supported Collaborative Training in Crisis Communication Management
IN Landgren, J. & Jul, S. (Eds.). Gothenburg, Sweden
[BibTeX] [Abstract] [Download PDF]Crisis management requires stakeholders to not only show strategic, organisational preparedness for crisis events (e.g. by systematising and professionalizing coping work), but also to develop skills to deal with unanticipated events and other stakeholders involved in the same crisis. They should not only rely on established information flows and behaviour patterns, but should be able to deal with situational aspects. This usually involves communication work within and between organisations involved in crisis management. We describe the practice of the crisis communication training of a German electricity provider and the prototype we developed, implemented and evaluated. The collaborative training tool targets not only the local practice, but aims at inter-organisational trainings that would also allow improving the mutual understanding for communication practices and information needs of other stakeholders.
@inproceedings{reuter_computer_2009-1, address = {Gothenburg, Sweden}, title = {Computer {Supported} {Collaborative} {Training} in {Crisis} {Communication} {Management}}, url = {https://www.wineme.uni-siegen.de/paper/2009/reuterpipekmueller_computersupportedcollaborativetraining_iscram2009.pdf}, abstract = {Crisis management requires stakeholders to not only show strategic, organisational preparedness for crisis events (e.g. by systematising and professionalizing coping work), but also to develop skills to deal with unanticipated events and other stakeholders involved in the same crisis. They should not only rely on established information flows and behaviour patterns, but should be able to deal with situational aspects. This usually involves communication work within and between organisations involved in crisis management. We describe the practice of the crisis communication training of a German electricity provider and the prototype we developed, implemented and evaluated. The collaborative training tool targets not only the local practice, but aims at inter-organisational trainings that would also allow improving the mutual understanding for communication practices and information needs of other stakeholders.}, booktitle = {Proceedings of the {Information} {Systems} for {Crisis} {Response} and {Management} ({ISCRAM})}, author = {Reuter, Christian and Pipek, Volkmar and Müller, Claudia}, editor = {Landgren, Jonas and Jul, S}, year = {2009}, keywords = {crisis management, crisis training, CSCW, RWE, PRAXLABS, computer supported collaborative learning, italg}, }
2008
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Dörner, C., Pipek, V., Weber, M. & Wulf, V. (2008)End-user Development: New Challenges for Service Oriented Architectures
New York, NY, USA, Publisher: ACM, Pages: 71–75 doi:10.1145/1370847.1370863
[BibTeX] [Download PDF]@inproceedings{dorner_end-user_2008, address = {New York, NY, USA}, series = {{WEUSE} '08}, title = {End-user {Development}: {New} {Challenges} for {Service} {Oriented} {Architectures}}, isbn = {978-1-60558-034-0}, url = {http://doi.acm.org/10.1145/1370847.1370863 http://www.cs.cmu.edu/ cdoerner/publications/weuse016-doerner.pdf}, doi = {10.1145/1370847.1370863}, booktitle = {Proceedings of the 4th {International} {Workshop} on {End}-user {Software} {Engineering}}, publisher = {ACM}, author = {Dörner, Christian and Pipek, Volkmar and Weber, Moritz and Wulf, Volker}, year = {2008}, keywords = {CSCW, EUDISMES, challenges, CONTici, end user development, requirements, service oriented architectures}, pages = {71--75}, } -
Pipek, V., Stevens, G., Müller, C., Veith, M. & Draxler, S. (2008)Towards an Appropriation Infrastructure: Supporting User Creativity in IT Adoption
IN Golden, W., Acton, T., Conboy, K., van der Heijden, H. & Tuunainen, V. K. (Eds.). Galway, Ireland, Pages: 1165–1177
[BibTeX] [Download PDF]@inproceedings{pipek_towards_2008, address = {Galway, Ireland}, title = {Towards an {Appropriation} {Infrastructure}: {Supporting} {User} {Creativity} in {IT} {Adoption}}, url = {http://is2.lse.ac.uk/asp/aspecis/20080099.pdf}, booktitle = {Proceedings of the {European} {Conference} on {Information} {Systems} ({ECIS})}, author = {Pipek, Volkmar and Stevens, Gunnar and Müller, Claudia and Veith, Michael and Draxler, Sebastian}, editor = {Golden, Willie and Acton, Thomas and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, year = {2008}, keywords = {CSCW}, pages = {1165--1177}, } -
Spahn, M., Dörner, C. & Wulf, V. (2008)End User Development of Information Artefacts: A Design Challenge for Enterprise Systems
IN Golden, W., Acton, T., Conboy, K., van der Heijden, H. & Tuunainen, V. K. (Eds.). Galway, Ireland, Pages: 482–493
[BibTeX] [Download PDF]@inproceedings{spahn_end_2008, address = {Galway, Ireland}, title = {End {User} {Development} of {Information} {Artefacts}: {A} {Design} {Challenge} for {Enterprise} {Systems}}, url = {http://is2.lse.ac.uk/asp/aspecis/20080042.pdf}, booktitle = {Proceedings of the {European} {Conference} on {Information} {Systems} ({ECIS})}, author = {Spahn, Michael and Dörner, Christian and Wulf, Volker}, editor = {Golden, Willie and Acton, Thomas and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, year = {2008}, keywords = {CSCW, EUDISMES}, pages = {482--493}, } -
Lukosch, S. & Pipek, V. (2008)Use in Context: Zwischen Adaptivität und Anpassbarkeit in kontextbasierten Interaktionen
@inproceedings{lukosch_use_2008, title = {Use in {Context}: {Zwischen} {Adaptivität} und {Anpassbarkeit} in kontextbasierten {Interaktionen}}, booktitle = {Workshop auf der {GI} {Jahrestagung} – {Informatik}}, author = {Lukosch, Stephan and Pipek, Volkmar}, year = {2008}, keywords = {CSCW, CONTici}, } -
Lukosch, S. & Pipek, V. (2008)Use In Context: Between adaptivity and adaptation in context-based interactions
IN Hegering, H., Lehmann, A., Ohlbach, H. J. & Scheideler, C. (Eds.)., Publisher: GI, Pages: 781–782
[BibTeX] [Download PDF]@inproceedings{lukosch_use_2008-1, series = {{LNI}}, title = {Use {In} {Context}: {Between} adaptivity and adaptation in context-based interactions}, volume = {134}, isbn = {978-3-88579-228-4}, url = {http://subs.emis.de/LNI/Proceedings/Proceedings134/article2182.html}, booktitle = {{INFORMATIK} 2008, {Beherrschbare} {Systeme} - dank {Informatik}, {Band} 2, {Beiträge} der 38. {Jahrestagung} der {Gesellschaft} für {Informatik} e.{V}. ({GI}), 8. - 13. {September}, in {München}, {Deutschland}}, publisher = {GI}, author = {Lukosch, Stephan and Pipek, Volkmar}, editor = {Hegering, Heinz-Gerd and Lehmann, Axel and Ohlbach, Hans Jürgen and Scheideler, Christian}, year = {2008}, keywords = {CSCW}, pages = {781--782}, } -
Hess, J., Küstermann, G. & Pipek, V. (2008)p(ersonal)Remote – ein individuell gestaltbares Fernbedienungskonzept
IN Herczeg, M. & Kindsmüller, M. C. (Eds.)., Publisher: Oldenbourg Verlag, Pages: 167–176
[BibTeX] [Download PDF]@inproceedings{hess_personalremote_2008, title = {p(ersonal){Remote} - ein individuell gestaltbares {Fernbedienungskonzept}}, isbn = {978-3-486-58900-9}, url = {http://dl.mensch-und-computer.de/handle/123456789/50}, booktitle = {Mensch \& {Computer}: {Tagungsband}}, publisher = {Oldenbourg Verlag}, author = {Hess, Jan and Küstermann, Guy and Pipek, Volkmar}, editor = {Herczeg, Michael and Kindsmüller, Martin Christof}, year = {2008}, keywords = {CSCW, EUDISMES}, pages = {167--176}, } -
Hess, J., Offenberg, S. & Pipek, V. (2008)Community driven development as participation?: involving user communities in a software design process
IN Hakken, D., Simonsen, J. & Roberston, T. (Eds.)., Publisher: ACM, Pages: 31–40 doi:10.1145/1795234.1795240
[BibTeX] [Download PDF]@inproceedings{hess_community_2008, title = {Community driven development as participation?: involving user communities in a software design process}, isbn = {978-0-9818561-0-0}, url = {http://doi.acm.org/10.1145/1795234.1795240}, doi = {10.1145/1795234.1795240}, booktitle = {Proceedings of the {Tenth} {Conference} on {Participatory} {Design}, {PDC} 2008, {Bloomington}, {Indiana}, {USA}, {October} 1-4, 2008}, publisher = {ACM}, author = {Hess, Jan and Offenberg, Sinja and Pipek, Volkmar}, editor = {Hakken, David and Simonsen, Jesper and Roberston, Toni}, year = {2008}, keywords = {CSCW, EUDISMES}, pages = {31--40}, } -
Spahn, M., Dörner, C. & Wulf, V. (2008)End User Development: Approaches Towards a Flexible Software Design
IN Golden, W., Acton, T., Conboy, K., van der Heijden, H. & Tuunainen, V. K. (Eds.). Galway, Ireland, Pages: 303–314
[BibTeX] [Download PDF]@inproceedings{spahn_end_2008-1, address = {Galway, Ireland}, title = {End {User} {Development}: {Approaches} {Towards} a {Flexible} {Software} {Design}}, url = {http://is2.lse.ac.uk/asp/aspecis/20080027.pdf}, booktitle = {Proceedings of the {European} {Conference} on {Information} {Systems} ({ECIS})}, author = {Spahn, Michael and Dörner, Christian and Wulf, Volker}, editor = {Golden, Willie and Acton, Thomas and Conboy, Kieran and van der Heijden, Hans and Tuunainen, Virpi Kristiina}, year = {2008}, keywords = {CSCW, EUDISMES}, pages = {303--314}, } -
Dörner, C., Hess, J., Pipek, V., Hess, J. & Pipek, V. (2008)Fostering user-developer collaboration with infrastructure probes
IN Cheng, L., Sillito, J., Storey, M. D., Tessem, B., Venolia, G., de Souza, C. R. B., Dittrich, Y., John, M., Hazzan, O., Maurer, F., Sharp, H., Singer, J. & Sim, S. E. (Eds.)., Publisher: ACM, Pages: 44–48 doi:10.1145/1370114.1370126
[BibTeX] [Download PDF]@inproceedings{dorner_fostering_2008, title = {Fostering user-developer collaboration with infrastructure probes}, isbn = {978-1-60558-039-5}, url = {http://doi.acm.org/10.1145/1370114.1370126}, doi = {10.1145/1370114.1370126}, booktitle = {Proceedings of the 2008 {International} {Workshop} on {Cooperative} and {Human} {Aspects} of {Software} {Engineering}, \{{CHASE}\} 2008, {Leipzig}, {Germany}, {Tuesday}, {May} 13, 2008}, publisher = {ACM}, author = {Dörner, Christian and Hess, Jan and Pipek, Volkmar and Hess, Jan and Pipek, Volkmar}, editor = {Cheng, Li-Te and Sillito, Jonathan and Storey, Margaret-Anne D and Tessem, Bjørnar and Venolia, Gina and de Souza, Cleidson R B and Dittrich, Yvonne and John, Michael and Hazzan, Orit and Maurer, Frank and Sharp, Helen and Singer, Janice and Sim, Susan Elliott}, year = {2008}, keywords = {CSCW, CONTici}, pages = {44--48}, } -
Betz, M., Ley, B., Pipek, V. & Wulf, V. (2008)Folksonomies for real things – Tagging objects with RFID as a source for context-awareness
IN Hegering, H., Lehmann, A., Ohlbach, H. J. & Scheideler, C. (Eds.)., Publisher: GI, Pages: 789–795
[BibTeX] [Download PDF]@inproceedings{betz_folksonomies_2008, series = {{LNI}}, title = {Folksonomies for real things - {Tagging} objects with {RFID} as a source for context-awareness}, volume = {134}, isbn = {978-3-88579-228-4}, url = {http://subs.emis.de/LNI/Proceedings/Proceedings134/article2184.html}, booktitle = {{INFORMATIK} 2008, {Beherrschbare} {Systeme} - dank {Informatik}, {Band} 2, {Beiträge} der 38. {Jahrestagung} der {Gesellschaft} für {Informatik} e.{V}. ({GI}), 8. - 13. {September}, in {München}, {Deutschland}}, publisher = {GI}, author = {Betz, Matthias and Ley, Benedikt and Pipek, Volkmar and Wulf, Volker}, editor = {Hegering, Heinz-Gerd and Lehmann, Axel and Ohlbach, Hans Jürgen and Scheideler, Christian}, year = {2008}, keywords = {CSCW, CONTici}, pages = {789--795}, } -
Hofmann, M., Ley, B. & Dörner, C. (2008)Endbenutzergerechte Anpassung von serviceorientierten Softwaresystemen
IN Bichler, M., Hess, T., Krcmar, H., Lechner, U., Matthes, F., Picot, A., Speitkamp, B. & Wolf, P. (Eds.). München, Publisher: GITO-Verlag, Berlin
[BibTeX] [Download PDF]@inproceedings{hofmann_endbenutzergerechte_2008, address = {München}, title = {Endbenutzergerechte {Anpassung} von serviceorientierten {Softwaresystemen}}, url = {http://ibis.in.tum.de/mkwi08/18_Kooperationssysteme/09_Hofmann.pdf https://www.wiwi.uni-siegen.de/wirtschaftsinformatik/paper/2008/endbenutzergerechte_anpassung_von_serviceorientierten_softwaresystemen.pdf}, booktitle = {Multikonferenz {Wirtschaftsinformatik} ({MKWI})}, publisher = {GITO-Verlag, Berlin}, author = {Hofmann, Markus and Ley, Benedikt and Dörner, Christian}, editor = {Bichler, Martin and Hess, Thomas and Krcmar, Helmut and Lechner, Ulrike and Matthes, Florian and Picot, Arnold and Speitkamp, Benjamin and Wolf, Petra}, year = {2008}, keywords = {CSCW, EUDISMES, CONTici}, } -
Grimm, R., Helbach, J., Mambrey, P. & Pipek, V. (2008)Elektronische Wahlen, elektronische Teilhabe, Societyware – Beherrschbare Systeme? Wünschenswerte Systeme?
IN Hegering, H., Lehmann, A., Ohlbach, H. J. & Scheideler, C. (Eds.)., Publisher: GI, Pages: 403–404
[BibTeX] [Download PDF]@inproceedings{grimm_elektronische_2008, series = {{LNI}}, title = {Elektronische {Wahlen}, elektronische {Teilhabe}, {Societyware} - {Beherrschbare} {Systeme}? {Wünschenswerte} {Systeme}?}, volume = {133}, isbn = {978-3-88579-227-7}, url = {http://subs.emis.de/LNI/Proceedings/Proceedings133/article5187.html}, booktitle = {{INFORMATIK} 2008, {Beherrschbare} {Systeme} - dank {Informatik}, {Band} 1, {Beiträge} der 38. {Jahrestagung} der {Gesellschaft} für {Informatik} e.{V}. ({GI}), 8. - 13. {September}, in {München}, {Deutschland}}, publisher = {GI}, author = {Grimm, Rüdiger and Helbach, Jörg and Mambrey, Peter and Pipek, Volkmar}, editor = {Hegering, Heinz-Gerd and Lehmann, Axel and Ohlbach, Hans Jürgen and Scheideler, Christian}, year = {2008}, keywords = {CSCW}, pages = {403--404}, } -
Karasti, H. & Baker, K. S. (2008)Community Design: growing one’s own information infrastructure
, Pages: 217–220
[BibTeX] [Abstract]This paper examines the phenomenon of Community Design. It is a radical phenomenon in that community members collectively grow their own community information infrastructures without the intervention of professionals typically associated with such endeavors. A recently initiated comparative study draws on ongoing, longitudinal research engagements with a small number of communities and has identified a set of characteristics that apply across these communities that undertake Community Design. We present the characteristics grouped into three dimensions of community: organizational, social and technical. Finally, we draw attention to future research topics that we see as relevant to the expanding scopes of Participatory Design.
@inproceedings{karasti_community_2008, title = {Community {Design}: growing one's own information infrastructure}, isbn = {978-0-9818561-0-0}, abstract = {This paper examines the phenomenon of Community Design. It is a radical phenomenon in that community members collectively grow their own community information infrastructures without the intervention of professionals typically associated with such endeavors. A recently initiated comparative study draws on ongoing, longitudinal research engagements with a small number of communities and has identified a set of characteristics that apply across these communities that undertake Community Design. We present the characteristics grouped into three dimensions of community: organizational, social and technical. Finally, we draw attention to future research topics that we see as relevant to the expanding scopes of Participatory Design.}, booktitle = {Proceedings of the {Tenth} {Anniversary} {Conference} on {Participatory} {Design} 2008}, author = {Karasti, Helena and Baker, Karen S}, year = {2008}, keywords = {cscw, community of practice, community design, information infrastructure, community membership, continuity, in situ, local, long-term}, pages = {217--220}, } -
Hess, J., Küstermann, G. & Pipek, V. (2008)Premote: a user customizable remote control
IN Czerwinski, M., Lund, A. M. & Tan, D. S. (Eds.)., Publisher: ACM, Pages: 3279–3284 doi:10.1145/1358628.1358844
[BibTeX] [Download PDF]@inproceedings{hess_premote_2008, title = {Premote: a user customizable remote control}, url = {http://doi.acm.org/10.1145/1358628.1358844}, doi = {10.1145/1358628.1358844}, booktitle = {Extended {Abstracts} {Proceedings} of the 2008 {Conference} on {Human} {Factors} in {Computing} {Systems}, {CHI} 2008, {Florence}, {Italy}, {April} 5-10, 2008}, publisher = {ACM}, author = {Hess, Jan and Küstermann, Guy and Pipek, Volkmar}, editor = {Czerwinski, Mary and Lund, Arnold M and Tan, Desney S}, year = {2008}, keywords = {CSCW, EUDISMES, a-paper}, pages = {3279--3284}, } -
Borggräfe, B., Dörner, C., Hess, J. & Pipek, V. (2008)Drawing Services: Towards a Paper-based Interface for End-user Service Orchestration
New York, NY, USA, Publisher: ACM, Pages: 66–70 doi:10.1145/1370847.1370862
[BibTeX] [Download PDF]@inproceedings{borggrafe_drawing_2008, address = {New York, NY, USA}, series = {{WEUSE} '08}, title = {Drawing {Services}: {Towards} a {Paper}-based {Interface} for {End}-user {Service} {Orchestration}}, isbn = {978-1-60558-034-0}, url = {http://doi.acm.org/10.1145/1370847.1370862}, doi = {10.1145/1370847.1370862}, booktitle = {Proceedings of the 4th {International} {Workshop} on {End}-user {Software} {Engineering}}, publisher = {ACM}, author = {Borggräfe, Björn and Dörner, Christian and Hess, Jan and Pipek, Volkmar}, year = {2008}, keywords = {CSCW, EUDISMES, CONTici, end-user development, service orchestration, haptic interfaces, paper-based interfaces, service-oriented architectures}, pages = {66--70}, }
2007
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Stevens, G., Wulf, V. & Pipek, V. (2007)Infrastrukturen zur Aneignungsunterstützung – Ein Konzept zur Integration von produkt- und prozessorientierter Flexibilisierung
IN Oberweis, A., Weinhardt, C., Gimpel, H., Koschmider, A., Pankratius, V. & Schnizler, B. (Eds.)., Publisher: Universitaetsverlag Karlsruhe, Pages: 823–840
[BibTeX] [Download PDF]@inproceedings{stevens_infrastrukturen_2007, title = {Infrastrukturen zur {Aneignungsunterstützung} - {Ein} {Konzept} zur {Integration} von produkt- und prozessorientierter {Flexibilisierung}}, isbn = {978-3-86644-094-4}, url = {http://aisel.aisnet.org/wi2007/49}, booktitle = {{eOrganisation}: {Service}-, {Prozess}-, {Market}-{Engineering}: 8. {Internationale} {Tagung} {Wirtschaftsinformatik} - {Band} 1, {WI} 2007, {Karlsruhe}, {Germany}, {February} 28 - {March} 2, 2007}, publisher = {Universitaetsverlag Karlsruhe}, author = {Stevens, Gunnar and Wulf, Volker and Pipek, Volkmar}, editor = {Oberweis, Andreas and Weinhardt, Christof and Gimpel, Henner and Koschmider, Agnes and Pankratius, Victor and Schnizler, Björn}, year = {2007}, keywords = {CSCW, A-Paper}, pages = {823--840}, } -
Dörner, C., Pipek, V. & Won, M. (2007)Supporting expertise awareness: finding out what others know
IN Kandogan, E. & Jones, P. M. (Eds.). Cambridge, Massachusetts, Publisher: ACM, Pages: 9 doi:10.1145/1234772.1234784
[BibTeX] [Download PDF]@inproceedings{dorner_supporting_2007, address = {Cambridge, Massachusetts}, title = {Supporting expertise awareness: finding out what others know}, url = {http://doi.acm.org/10.1145/1234772.1234784}, doi = {10.1145/1234772.1234784}, booktitle = {Proceedings of the 1st {ACM} {Symposium} on {Computer} {Human} {Interaction} for {Management} of {Information} {Technology}, {CHIMIT} 2007}, publisher = {ACM}, author = {Dörner, Christian and Pipek, Volkmar and Won, Markus}, editor = {Kandogan, Eser and Jones, Patricia M}, year = {2007}, keywords = {CSCW, EUDISMES}, pages = {9}, } -
Betz, M., Huq, M., Pipek, V., Rohde, M., Stevens, G., Englert, R. & Wulf, V. (2007)An Architecture for Adaptive and Adaptable Mobile Applications for Physically Handicapped People
IN Stephanidis, C. (Ed.)., Publisher: Springer, Pages: 335–344 doi:10.1007/978-3-540-73279-2_37
[BibTeX] [Download PDF]@inproceedings{betz_architecture_2007-1, series = {Lecture {Notes} in {Computer} {Science}}, title = {An {Architecture} for {Adaptive} and {Adaptable} {Mobile} {Applications} for {Physically} {Handicapped} {People}}, volume = {4554}, isbn = {978-3-540-73278-5}, url = {http://dx.doi.org/10.1007/978-3-540-73279-2_37}, doi = {10.1007/978-3-540-73279-2_37}, booktitle = {Universal {Access} in {Human} {Computer} {Interaction}. {Coping} with {Diversity}, 4th {International} {Conference} on {Universal} {Access} in {Human}-{Computer} {Interaction}, {UAHCI} 2007, {Held} as {Part} of {HCI} {International} 2007, {Beijing}, {China}, {July} 22-27, 2007, {Proceedings}, {P}}, publisher = {Springer}, author = {Betz, Matthias and Huq, Mahmudul and Pipek, Volkmar and Rohde, Markus and Stevens, Gunnar and Englert, Roman and Wulf, Volker}, editor = {Stephanidis, Constantine}, year = {2007}, keywords = {CSCW}, pages = {335--344}, } -
Dörner, C., Hess, J. & Pipek, V. (2007)Improving Information Systems by End User Development: A Case Study
IN Österle, H., Schelp, J. & Winter, R. (Eds.)., Publisher: University of St. Gallen, Pages: 783–794
[BibTeX] [Download PDF]@inproceedings{dorner_improving_2007, title = {Improving {Information} {Systems} by {End} {User} {Development}: {A} {Case} {Study}}, url = {http://is2.lse.ac.uk/asp/aspecis/20070043.pdf}, booktitle = {Proceedings of the {Fifteenth} {European} {Conference} on {Information} {Systems}, {ECIS} 2007, {St}. {Gallen}, {Switzerland}, 2007}, publisher = {University of St. Gallen}, author = {Dörner, Christian and Hess, Jan and Pipek, Volkmar}, editor = {Österle, Hubert and Schelp, Joachim and Winter, Robert}, year = {2007}, keywords = {CSCW, EUDISMES}, pages = {783--794}, } -
Johri, A., Pipek, V., Wulf, V. & Veith, M. (2007)Bridging artifacts and actors: supporting knowledge and expertise sharing work practices through technology
IN Kandogan, E. & Jones, P. M. (Eds.). Cambridge, Massachusetts, Publisher: ACM, Pages: 4 doi:10.1145/1234772.1234792
[BibTeX] [Download PDF]@inproceedings{johri_bridging_2007, address = {Cambridge, Massachusetts}, title = {Bridging artifacts and actors: supporting knowledge and expertise sharing work practices through technology}, url = {http://doi.acm.org/10.1145/1234772.1234792}, doi = {10.1145/1234772.1234792}, booktitle = {Proceedings of the 1st {ACM} {Symposium} on {Computer} {Human} {Interaction} for {Management} of {Information} {Technology}, {CHIMIT} 2007}, publisher = {ACM}, author = {Johri, Aditya and Pipek, Volkmar and Wulf, Volker and Veith, Michael}, editor = {Kandogan, Eser and Jones, Patricia M}, year = {2007}, keywords = {CSCW}, pages = {4}, }
2006
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Betz, M., Hess, J., Pipek, V., Rohde, M., Wulf, V. & Scheidl, S. (2006)End-User Development in Small and Medium Enterprises: Research and development Issues
Montreal, Canada
[BibTeX] [Download PDF]@inproceedings{betz_end-user_2006, address = {Montreal, Canada}, title = {End-{User} {Development} in {Small} and {Medium} {Enterprises}: {Research} and development {Issues}}, url = {http://eusesconsortium.org/weuse/}, booktitle = {Workshop '{The} {Next} {Step}: {From} {End}-{User} {Programming} to {End}-{User} {Software} {Engineering}' at the {CHI} 2006}, author = {Betz, Matthias and Hess, Jan and Pipek, Volkmar and Rohde, Markus and Wulf, Volker and Scheidl, Stefan}, year = {2006}, keywords = {CSCW}, } -
Stevens, G. & Wiedenhoefer, T. (2006)CHIC – a pluggable solution for community help in context
IN Mørch, A. I., Morgan, K., Bratteteig, T., Ghosh, G. & Svanaes, D. (Eds.)., Publisher: ACM, Pages: 212–221 doi:10.1145/1182475.1182498
[BibTeX] [Download PDF]@inproceedings{stevens_chic_2006, title = {{CHIC} - a pluggable solution for community help in context}, url = {http://doi.acm.org/10.1145/1182475.1182498 http://dl.acm.org/citation.cfm?doid=1182475.1182498}, doi = {10.1145/1182475.1182498}, booktitle = {Proceedings of the 4th {Nordic} {Conference} on {Human}-{Computer} {Interaction} 2006, {Oslo}, {Norway}, {October} 14-18, 2006}, publisher = {ACM}, author = {Stevens, Gunnar and Wiedenhoefer, Torben}, editor = {Mørch, Anders I and Morgan, Konrad and Bratteteig, Tone and Ghosh, Gautam and Svanaes, Dag}, year = {2006}, keywords = {CSCW}, pages = {212--221}, } -
Pipek, V. & Syrjänen, A. (2006)Infrastructuring as Capturing In-Situ Design
Venice, Italy
[BibTeX]@inproceedings{pipek_infrastructuring_2006, address = {Venice, Italy}, title = {Infrastructuring as {Capturing} {In}-{Situ} {Design}}, booktitle = {7th {Mediterranean} {Conference} on {Information} {Systems}, {Association} of {Information} {Systems}}, author = {Pipek, Volkmar and Syrjänen, Anna-Liisa}, year = {2006}, keywords = {CSCW}, } -
Mambrey, P., Pipek, V. & Budweg, S. (2006)Sozio-technische Infrastrukturen für demokratische Prozesse: Praxis und Perspektiven
IN Hochberger, C. & Liskowsky, R. (Eds.)., Pages: 397 – 403
[BibTeX]@inproceedings{mambrey_sozio-technische_2006, title = {Sozio-technische {Infrastrukturen} für demokratische {Prozesse}: {Praxis} und {Perspektiven}}, booktitle = {Informatik 2006 - {Informatik} für {Menschen}}, author = {Mambrey, Peter and Pipek, Volkmar and Budweg, Steffen}, editor = {Hochberger, Christian and Liskowsky, Rüdiger}, year = {2006}, keywords = {CSCW}, pages = {397 -- 403}, } -
Dörner, C., Pipek, V., Betz, M., Hess, J., Rohde, M. & Wulf, V. (2006)End User Development in Small and Medium-Sized Enterprises: Empirical Findings Concerning the Adaptation Process of Software Systems
IN Hochberger, C. & Liskowsky, R. (Eds.). Dresden, Germany, Publisher: GI, Pages: 600
[BibTeX] [Download PDF]@inproceedings{dorner_end_2006, address = {Dresden, Germany}, series = {{LNI}}, title = {End {User} {Development} in {Small} and {Medium}-{Sized} {Enterprises}: {Empirical} {Findings} {Concerning} the {Adaptation} {Process} of {Software} {Systems}}, volume = {93}, isbn = {978-3-88579-187-4}, url = {http://subs.emis.de/LNI/Proceedings/Proceedings93/article4804.html}, booktitle = {Informatik 2006 - {Informatik} für {Menschen}, {Band} 1, {Beiträge} der 36. {Jahrestagung} der {Gesellschaft} für {Informatik} e.{V}. ({GI})}, publisher = {GI}, author = {Dörner, Christian and Pipek, Volkmar and Betz, Matthias and Hess, Jan and Rohde, Markus and Wulf, Volker}, editor = {Hochberger, Christian and Liskowsky, Rüdiger}, year = {2006}, keywords = {CSCW, EUDISMES}, pages = {600}, } -
Borggräfe, B., Dörner, C., Hess, J., Hofmann, M., Pipek, V., Wulf, V., Scheidl, S. & Vogel, T. (2006)EUDISMES – End-User Development in Small and Medium Enterprise Software Systems
Berlin, Publisher: Bundesministerium für Bildung und Forschung
[BibTeX]@inproceedings{borggrafe_eudismes_2006, address = {Berlin}, title = {{EUDISMES} – {End}-{User} {Development} in {Small} and {Medium} {Enterprise} {Software} {Systems}}, booktitle = {Statusband {Forschungsoffensive} "{Software} {Engineering} 2006"}, publisher = {Bundesministerium für Bildung und Forschung}, author = {Borggräfe, Björn and Dörner, Christian and Hess, Jan and Hofmann, Markus and Pipek, Volkmar and Wulf, Volker and Scheidl, Stefan and Vogel, Thorsten}, year = {2006}, keywords = {CSCW, EUDISMES}, } -
Budweg, S., Törpel, B., Burtschick, H., Pipek, V. & Poschen, M. (2006)Contributing to functionality – the case of a network of union educators
Helsingoer, Denmark, Pages: 18pp
[BibTeX]@inproceedings{budweg_contributing_2006, address = {Helsingoer, Denmark}, title = {Contributing to functionality - the case of a network of union educators}, booktitle = {29th {Information} {Systems} {Research} {Seminar} in {Scandinavia}, {IRIS} 2006 : {August} 12-15 2006}, author = {Budweg, Steffen and Törpel, Bettina and Burtschick, Hans-Jörg and Pipek, Volkmar and Poschen, Meik}, year = {2006}, keywords = {CSCW}, pages = {18pp}, }
2005
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Hinrichs, J., Pipek, V. & Wulf, V. (2005)Context Grabbing: Assigning Metadata in Large Document Collections
IN Gellersen, H., Schmidt, K., Beaudouin-Lafon, M. & Mackay, W. E. (Eds.)., Publisher: Springer, Pages: 367–386
[BibTeX] [Download PDF]@inproceedings{hinrichs_context_2005, title = {Context {Grabbing}: {Assigning} {Metadata} in {Large} {Document} {Collections}}, isbn = {1-4020-4022-9}, url = {http://www.ecscw.org/2005/paper19.pdf}, booktitle = {Proceedings of the {Ninth} {European} {Conference} on {Computer} {Supported} {Cooperative} {Work}, 18-22 {September} 2005, {Paris}, {France}}, publisher = {Springer}, author = {Hinrichs, Joachim and Pipek, Volkmar and Wulf, Volker}, editor = {Gellersen, Hans and Schmidt, Kjeld and Beaudouin-Lafon, Michel and Mackay, Wendy E}, year = {2005}, keywords = {CSCW}, pages = {367--386}, } -
Pipek, V., Won, M., Englert, R. & Wulf, V. (2005)Tailoring Infrastructures: Supporting Cooperative Work with Configurable Email Filters
IN Fuks, H., Lukosch, S. & Salgado, A. C. (Eds.)., Publisher: Springer, Pages: 153–167 doi:10.1007/11560296_12
[BibTeX] [Download PDF]@inproceedings{pipek_tailoring_2005, series = {Lecture {Notes} in {Computer} {Science}}, title = {Tailoring {Infrastructures}: {Supporting} {Cooperative} {Work} with {Configurable} {Email} {Filters}}, volume = {3706}, isbn = {3-540-29110-5}, url = {http://dx.doi.org/10.1007/11560296_12}, doi = {10.1007/11560296_12}, booktitle = {Groupware: {Design}, {Implementation}, and {Use}, 11th {International} {Workshop}, {CRIWG} 2005, {Porto} de {Galinhas}, {Brazil}, {September} 25-29, 2005, {Proceedings}}, publisher = {Springer}, author = {Pipek, Volkmar and Won, Markus and Englert, Roman and Wulf, Volker}, editor = {Fuks, Hugo and Lukosch, Stephan and Salgado, Ana Carolina}, year = {2005}, keywords = {CSCW}, pages = {153--167}, }
2004
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Stevens, G., Budweg, S. & Pipek, V. (2004)The “BSCWeasel” and Eclipse-powered Cooperative End User Development
Chicago, IL, USA, Pages: 7 p.
[BibTeX]@inproceedings{stevens_bscweasel_2004, address = {Chicago, IL, USA}, title = {The "{BSCWeasel}" and {Eclipse}-powered {Cooperative} {End} {User} {Development}}, booktitle = {Workshop "{Eclipse} as a {Vehicle} for {CSCW} {Research}" at the {Int}. {Conf}. on {CSCW} 2004}, author = {Stevens, Gunnar and Budweg, Steffen and Pipek, Volkmar}, year = {2004}, keywords = {CSCW}, pages = {7 p.}, } -
Karasti, H. & Syrjänen, A. (2004)Artful infrastructuring in two cases of community PD
, Pages: 20–30 doi:10.1145/1011870.1011874
[BibTeX] [Abstract] [Download PDF]In this paper, we use the notions of artful integrations and infrastructure to analyze two cases of community Participatory Design ‘in the wild’. Though the communities are quite different on the outside, they bear surprising similarities when it comes to collaboration in technology design. We identify several features of how the community members artfully integrate their everyday materials, tools, methods and practices into collaborative processes of infrastructuring. The notions of ‘artful integrations’ and ‘infrastructure’ sensitize our analysis towards a more conceptual understanding on information system development as multi-relational: socio-material, socio-historical and processual. We conclude by suggesting some refinements to the notions in the context of community PD.
@inproceedings{karasti_artful_2004, title = {Artful infrastructuring in two cases of community {PD}}, volume = {1}, isbn = {1-58113-851-2}, url = {http://portal.acm.org/citation.cfm?doid=1011870.1011874}, doi = {10.1145/1011870.1011874}, abstract = {In this paper, we use the notions of artful integrations and infrastructure to analyze two cases of community Participatory Design 'in the wild'. Though the communities are quite different on the outside, they bear surprising similarities when it comes to collaboration in technology design. We identify several features of how the community members artfully integrate their everyday materials, tools, methods and practices into collaborative processes of infrastructuring. The notions of 'artful integrations' and 'infrastructure' sensitize our analysis towards a more conceptual understanding on information system development as multi-relational: socio-material, socio-historical and processual. We conclude by suggesting some refinements to the notions in the context of community PD.}, booktitle = {Proceedings of the eighth conference on {Participatory} design {Artful} integration: interweaving media, materials and practices - {PDC} 04}, author = {Karasti, Helena and Syrjänen, Anna-Liisa}, year = {2004}, keywords = {cscw, infrastructure, participatory design, artful inte-, community design, dog breeding, ecology, grations, information management}, pages = {20--30}, } -
Karasti, H. & Baker, K. S. (2004)Infrastructuring for the long-term: ecological information management
, Publisher: IEEE, Pages: 1–10 doi:10.1109/HICSS.2004.1265077
[BibTeX] [Abstract]This paper foregrounds the long-term perspective and the role of information management in creating infrastructure to support collaborative ecological research. The case study of the long-term ecological research network is an ongoing research collaboration that integrates ethnographic and action research approaches. We describe three interdependent elements of science, data and technology for which information management provides support, and the articulation work needed for balancing their inherent tensions and the requirements generated by short and long term timeframes. We further describe information managers’ learning community and collaboration-in-design, two mechanisms created within the LTER for continuing technology development over the long-term. The notion of infrastructuring is related to ecological information management as an ongoing design process that highlights participation and co-construction, as well as the complex relationships between the long-term, data, participants, collaborations, information systems, and infrastructure. The understudied area that entails issues of long-term, care/maintenance, and infrastructure presents challenges for the design of large-scale collaborative information systems.
@inproceedings{karasti_infrastructuring_2004, title = {Infrastructuring for the long-term: ecological information management}, isbn = {0-7695-2056-1}, doi = {10.1109/HICSS.2004.1265077}, abstract = {This paper foregrounds the long-term perspective and the role of information management in creating infrastructure to support collaborative ecological research. The case study of the long-term ecological research network is an ongoing research collaboration that integrates ethnographic and action research approaches. We describe three interdependent elements of science, data and technology for which information management provides support, and the articulation work needed for balancing their inherent tensions and the requirements generated by short and long term timeframes. We further describe information managers' learning community and collaboration-in-design, two mechanisms created within the LTER for continuing technology development over the long-term. The notion of infrastructuring is related to ecological information management as an ongoing design process that highlights participation and co-construction, as well as the complex relationships between the long-term, data, participants, collaborations, information systems, and infrastructure. The understudied area that entails issues of long-term, care/maintenance, and infrastructure presents challenges for the design of large-scale collaborative information systems.}, booktitle = {37th {Annual} {Hawaii} {International} {Conference} on {System} {Sciences}, 2004. {Proceedings} of the}, publisher = {IEEE}, author = {Karasti, Helena and Baker, K S}, year = {2004}, keywords = {cscw, MdK}, pages = {1--10}, }
2003
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Pipek, V. & Won, M. (2003)Etablierung von Wissensgemeinschaften in virtuellen Organisationen
IN Uhr, W., Esswein, W. & Schoop, E. (Eds.)., Publisher: Physica-Verlag, Pages: 1–20
[BibTeX] [Download PDF]@inproceedings{pipek_etablierung_2003, title = {Etablierung von {Wissensgemeinschaften} in virtuellen {Organisationen}}, isbn = {3-7908-0116-X}, url = {http://aisel.aisnet.org/wi2003/54}, booktitle = {Wirtschaftsinformatik 2003, {Medien} - {Märkte} - {Mobilität}, {Band} {II}}, publisher = {Physica-Verlag}, author = {Pipek, Volkmar and Won, Markus}, editor = {Uhr, Wolfgang and Esswein, Werner and Schoop, Eric}, year = {2003}, keywords = {CSCW, ProSEC}, pages = {1--20}, } -
Iacucci, G., Pipek, V., Jacucci, G. & Kuutti, K. (2003)Continuing Design in Use of Tangible Computing Environments
(Helsinki, Finland, Pages: 209–216
[BibTeX]@inproceedings{iacucci_continuing_2003, address = {(Helsinki, Finland}, title = {Continuing {Design} in {Use} of {Tangible} {Computing} {Environments}}, booktitle = {The {Good}, the {Bad} and the {Irrelevant} - {The} {User} and the {Future} of {Information} and {Communication} {Technogy} ({COST} 269 conference)}, author = {Iacucci, Giulio and Pipek, Volkmar and Jacucci, Gianni and Kuutti, Kari}, year = {2003}, keywords = {CSCW, ProSEC}, pages = {209--216}, } -
Pipek, V. & Wulf, V. (2003)Pruning the Answer Garden: Knowledge Sharing in Maintenance Engineering
IN Kuutti, K., Karsten, E. H., Fitzpatrick, G., Dourish, P. & Schmidt, K. (Eds.)., Publisher: Springer, Pages: 1–20
[BibTeX] [Download PDF]@inproceedings{pipek_pruning_2003, title = {Pruning the {Answer} {Garden}: {Knowledge} {Sharing} in {Maintenance} {Engineering}}, url = {http://www.ecscw.org/2003/001Pipek_ecscw03.pdf}, booktitle = {Proceedings of the {Eighth} {European} {Conference} on {Computer} {Supported} {Cooperative} {Work}, 14-18 {September} 2003, {Helsinki}, {Finland}}, publisher = {Springer}, author = {Pipek, Volkmar and Wulf, Volker}, editor = {Kuutti, Kari and Karsten, Eija Helena and Fitzpatrick, Geraldine and Dourish, Paul and Schmidt, Kjeld}, year = {2003}, keywords = {CSCW, ProSEC}, pages = {1--20}, } -
Pipek, V. (2003)An Integrated Design Environment for Collaborative Tailoring
IN Dosch, W. & Lee, R. Y. (Eds.)., Publisher: ACIS, Pages: 430–438
[BibTeX]@inproceedings{pipek_integrated_2003, title = {An {Integrated} {Design} {Environment} for {Collaborative} {Tailoring}}, isbn = {0-9700776-7-X}, booktitle = {Proceedings of the {ACIS} {Fourth} {International} {Conference} on {Software} {Engineering}, {Artificial} {Intelligence}, {Networking} and {Parallel}/{Distributed} {Computing} ({SNPD}'03), {October} 16-18, 2003, {Lübeck}, {Germany}}, publisher = {ACIS}, author = {Pipek, Volkmar}, editor = {Dosch, Walter and Lee, Roger Y}, year = {2003}, keywords = {CSCW, ProSEC}, pages = {430--438}, } -
Pipek, V., Nuderscher, P. & Won, M. (2003)Periphere Wahrnehmung von Expertise
IN Szwillus, G. & Ziegler, J. (Eds.)., Publisher: Teubner, Pages: 219–228
[BibTeX] [Download PDF]@inproceedings{pipek_periphere_2003, title = {Periphere {Wahrnehmung} von {Expertise}}, url = {http://dl.mensch-und-computer.de/handle/123456789/628}, booktitle = {Mensch \& {Computer}: {Tagungsband}}, publisher = {Teubner}, author = {Pipek, Volkmar and Nuderscher, Philippe and Won, Markus}, editor = {Szwillus, Gerd and Ziegler, Jürgen}, year = {2003}, keywords = {CSCW, ProSEC}, pages = {219--228}, }
2002
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Mambrey, P., Pipek, V., Rohde, M. & Won, M. (2002)Organizational learning: enabling self-organized knowledge logistics for a health insurance company
IN Stahl, G. (Ed.)., Publisher: International Society of the Learning Sciences, Pages: 662–663
[BibTeX] [Download PDF]@inproceedings{mambrey_organizational_2002, title = {Organizational learning: enabling self-organized knowledge logistics for a health insurance company}, url = {http://dl.acm.org/citation.cfm?id=1658774}, booktitle = {Proceedings of the {Conference} on {Computer} {Support} for {Collaborative} {Learning}: {Foundations} for a {CSCL} {Community}, {CSCL} '02, {Boulder}, {CO}, {USA}, 2002}, publisher = {International Society of the Learning Sciences}, author = {Mambrey, Peter and Pipek, Volkmar and Rohde, Markus and Won, Markus}, editor = {Stahl, Gerry}, year = {2002}, keywords = {CSCW, ProSEC}, pages = {662--663}, }
2001
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Mambrey, P., Pipek, V. & Schrott, G. (2001)Kommunikation und Kooperation im Wissensaustausch in virtuellen Verbünden
IN Oberquelle, H., Oppermann, R. & Krause, J. (Eds.)., Publisher: Teubner, Pages: 387–388
[BibTeX] [Download PDF]@inproceedings{mambrey_kommunikation_2001, series = {Berichte des {German} {Chapter} of the \{{ACM}\}}, title = {Kommunikation und {Kooperation} im {Wissensaustausch} in virtuellen {Verbünden}}, volume = {55}, url = {http://dl.mensch-und-computer.de/handle/123456789/767}, booktitle = {Mensch \& {Computer}: {Tagungsband}}, publisher = {Teubner}, author = {Mambrey, Peter and Pipek, Volkmar and Schrott, Gregor}, editor = {Oberquelle, Horst and Oppermann, Reinhard and Krause, Jürgen}, year = {2001}, keywords = {CSCW, ProSEC}, pages = {387--388}, } -
Mambrey, P., Pipek, V. & Won, M. (2001)Supporting communication-based expertise transfer in virtual organizations
Bonn, Germany, Pages: 35–38
[BibTeX]@inproceedings{mambrey_supporting_2001, address = {Bonn, Germany}, title = {Supporting communication-based expertise transfer in virtual organizations}, booktitle = {Conference {Supplement} of the {ECSCW}'2001}, author = {Mambrey, Peter and Pipek, Volkmar and Won, Markus}, year = {2001}, keywords = {CSCW, ProSEC}, pages = {35--38}, } -
Pipek, V. (2001)Roles, Careers and the Fun component: Chess Servers as Virtual Communities of Practice
Bonn, Germany
[BibTeX]@inproceedings{pipek_roles_2001, address = {Bonn, Germany}, title = {Roles, {Careers} and the {Fun} component: {Chess} {Servers} as {Virtual} {Communities} of {Practice}}, booktitle = {Position {Paper} at the {Workshop} "{Actions} and {Identities} in {Virtual} {Communities} of {Practice}" at the {European} {Conference} on {CSCW} - {ECSCW}'2001}, author = {Pipek, Volkmar}, year = {2001}, keywords = {CSCW, ProSEC}, } -
Pipek, V. (2001)Virtuelle Communities: Das Beispiel zweier Schachserver
Bad Honnef
[BibTeX]@inproceedings{pipek_virtuelle_2001, address = {Bad Honnef}, title = {Virtuelle {Communities}: {Das} {Beispiel} zweier {Schachserver}}, booktitle = {Positionspapier zum {Workshop} "{Kommunikation} und {Kooperation} im {Wissensaustausch} in {Virtuellen} {Verbünden}" auf der {Tagung} "{Mensch} \& {Computer} 2001"}, author = {Pipek, Volkmar}, year = {2001}, keywords = {CSCW, ProSEC}, } -
Won, M., Pipek, V., Rohde, M. & Mambrey, P. (2001)Organisationales Lernen – Selbstorganisierte Wissenslogistik in einer Krankenversicherungsgesellschaft
@inproceedings{won_organisationales_2001, title = {Organisationales {Lernen} – {Selbstorganisierte} {Wissenslogistik} in einer {Krankenversicherungsgesellschaft}}, booktitle = {Tagungsband zum 3. {Kongress} über {Wissenstechnologien} "{KnowTech} 2001", {Dresden}, 1.-3. {November} 2001}, author = {Won, Markus and Pipek, Volkmar and Rohde, Markus and Mambrey, Peter}, year = {2001}, keywords = {CSCW, ProSEC}, }
2000
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Mambrey, P., Pipek, V., Pütz, G., Rohde, M., Thies, P., Won, M. & Wulf, V. (2000)OIViO – Organisationales Lernen in virtuellen Organisationen – Ein beteiligungsorientierter Ansatz
IN Reichwald, R. & Schlichter, J. H. (Eds.)., Publisher: Teubner, Pages: 271–272
[BibTeX] [Download PDF]@inproceedings{mambrey_oivio_2000, series = {Berichte des {German} {Chapter} of the \{{ACM}\}}, title = {{OIViO} - {Organisationales} {Lernen} in virtuellen {Organisationen} - {Ein} beteiligungsorientierter {Ansatz}}, volume = {54}, url = {http://dl.mensch-und-computer.de/handle/123456789/2482}, booktitle = {Verteiltes {Arbeiten} – {Arbeit} der {Zukunft}. {Tagungsband} der {D}-{CSCW} 2000}, publisher = {Teubner}, author = {Mambrey, Peter and Pipek, Volkmar and Pütz, Gerd and Rohde, Markus and Thies, Peter and Won, Markus and Wulf, Volker}, editor = {Reichwald, Ralf and Schlichter, Johann H}, year = {2000}, keywords = {CSCW, ProSEC}, pages = {271--272}, } -
Pipek, V. & Wulf, V. (2000)Building CSCW-Systems for Electronic Communities: Supporting Task-oriented Work
@inproceedings{pipek_building_2000, title = {Building {CSCW}-{Systems} for {Electronic} {Communities}: {Supporting} {Task}-oriented {Work}}, booktitle = {Position {Paper} for the {Workshop} "{Electronic} {Communities}: {Places} and {Spaces}, {Contents} and {Boundaries}" at the {Conference} "{CHI}'2000"}, author = {Pipek, Volkmar and Wulf, Volker}, year = {2000}, keywords = {CSCW, ProSEC, SMARTLIVE}, } -
Pipek, V. & Won, M. (2000)Wissenslandschaften und Kommunikation
München, Pages: 9 p.
[BibTeX]@inproceedings{pipek_wissenslandschaften_2000, address = {München}, title = {Wissenslandschaften und {Kommunikation}}, booktitle = {Positionspapier für den {Workshop} "{Kommunikation} und {Kooperation} in {Knowledge} {Communities}" auf der {Deutschen} {Tagung} zu {Computer}-{Supported} {Cooperative} {Work} ({DCSCW})}, author = {Pipek, Volkmar and Won, Markus}, year = {2000}, keywords = {CSCW, ProSEC}, pages = {9 p.}, } -
Meyer, Léa., Pipek, V., Won, M. & Zimmer, C. (2000)Interaktive Lehrformen im Hochschulbetrieb: Neue Herausforderungen
IN Uellner, S. & Wulf, V. (Eds.)., Publisher: Springer, Pages: 85–99
[BibTeX]@inproceedings{meyer_interaktive_2000, title = {Interaktive {Lehrformen} im {Hochschulbetrieb}: {Neue} {Herausforderungen}}, booktitle = {Vernetztes {Lernen} mit digitalen {Medien}, {Tagungsband} zur {D}-{CSCL} 2000}, publisher = {Springer}, author = {Meyer, Léa and Pipek, Volkmar and Won, Markus and Zimmer, Christine}, editor = {Uellner, Stefan and Wulf, Volker}, year = {2000}, keywords = {CSCW, ProSEC}, pages = {85--99}, } -
Märker, O. & Pipek, V. (2000)Computer-Supported Participation in Urban Planning from the viewpoint of ‘Communicative Planning Theory’
Zaragoza, Spain, Pages: 43–58
[BibTeX]@inproceedings{marker_computer-supported_2000, address = {Zaragoza, Spain}, title = {Computer-{Supported} {Participation} in {Urban} {Planning} from the viewpoint of '{Communicative} {Planning} {Theory}'}, booktitle = {Proc. of the {IFIP} 8.5 {Working} {Conference} on {Advances} in {Electronic} {Government} 10 -11 {February} 2000, {Seminario} de {Informatica} y {Derecho}}, author = {Märker, Oliver and Pipek, Volkmar}, year = {2000}, keywords = {CSCW, ProSEC}, pages = {43--58}, } -
Mambrey, P., Pipek, V., Won, M. & Wulf, V. (2000)Kommunikation und Kooperation in Knowledge Communities
IN Reichwald, R. & Schlichter, J. H. (Eds.)., Publisher: Teubner, Pages: 255–256
[BibTeX] [Download PDF]@inproceedings{mambrey_kommunikation_2000, series = {Berichte des {German} {Chapter} of the \{{ACM}\}}, title = {Kommunikation und {Kooperation} in {Knowledge} {Communities}}, volume = {54}, url = {http://dl.mensch-und-computer.de/handle/123456789/2475}, booktitle = {Verteiltes {Arbeiten} – {Arbeit} der {Zukunft}. {Tagungsband} der {D}-{CSCW} 2000}, publisher = {Teubner}, author = {Mambrey, Peter and Pipek, Volkmar and Won, Markus and Wulf, Volker}, editor = {Reichwald, Ralf and Schlichter, Johann H}, year = {2000}, keywords = {CSCW, ProSEC}, pages = {255--256}, }
1999
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Pipek, V. & Wulf, V. (1999)A groupware’s life
IN Bødker, S., Kyng, M. & Schmidt, K. (Eds.)., Publisher: Center for Tele-Information, Technical University of Denmark, Centrifugevej, Building 371.2, \DK-2800\ Lyngby, Denmark, Pages: 199–218
[BibTeX]@inproceedings{pipek_groupwares_1999, title = {A groupware's life}, booktitle = {Proceedings of the 6th {European} {Conference} on {Computer} {Supported} {Cooperative} {Work}, {Copenhagen}, {Denmark}, {September} 12-16, 1999}, publisher = {Center for Tele-Information, Technical University of Denmark, Centrifugevej, Building 371.2, \{DK-2800\} Lyngby, Denmark}, author = {Pipek, Volkmar and Wulf, Volker}, editor = {Bødker, Susanne and Kyng, Morten and Schmidt, Kjeld}, year = {1999}, keywords = {CSCW, ProSEC}, pages = {199--218}, } -
Mambrey, P. & Pipek, V. (1999)Enhancing participatory design by multiple communication channels
IN Bullinger, H. & Ziegler, J. (Eds.)., Publisher: Lawrence Erlbaum, Pages: 387–391
[BibTeX]@inproceedings{mambrey_enhancing_1999, title = {Enhancing participatory design by multiple communication channels}, isbn = {0-8058-3392-7}, booktitle = {Human-{Computer} {Interaction}: {Communication}, {Cooperation}, and {Application} {Design}, {Proceedings} of {HCI} {International} '99 (the 8th {International} {Conference} on {Human}-{Computer} {Interaction}), {Munich}, {Germany}, {August} 22-26, 1999, {Volume} 2}, publisher = {Lawrence Erlbaum}, author = {Mambrey, Peter and Pipek, Volkmar}, editor = {Bullinger, Hans-Jörg and Ziegler, Jürgen}, year = {1999}, keywords = {CSCW, ProSEC}, pages = {387--391}, } -
Pipek, V. (1999)CSCW for Communities: Are there new challenges?
@inproceedings{pipek_cscw_1999, title = {{CSCW} for {Communities}: {Are} there new challenges?}, booktitle = {Position {Paper} for the {Workshop} "{Broadening} {Our} {Understanding}: {Community} {Networks} and {Other} {Forms} of {Computer} {Supported} {Community} {Work}" of the 6th {European} {Conference} on {CSCW} ({ECSCW}'99), {Copenhagen}, {September} 14-16, 1999}, author = {Pipek, Volkmar}, year = {1999}, keywords = {CSCW, ProSEC}, }
1998
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Pipek, V. (1998)Enabling for mass communication in design – The struggle for structure
Seattle
[BibTeX]@inproceedings{pipek_enabling_1998, address = {Seattle}, title = {Enabling for mass communication in design - {The} struggle for structure}, booktitle = {Position {Paper} for the {Workshop} "{Designing} cross borders: {The} community design of community networks" of the {Partcipatory} {Design} {Conference}({PDC} 98)/ {Conference} on {Computer} {Supported} {Cooperative} {Work} ({CSCW} 98), {Seattle}; {Nov}. 14, 1998}, author = {Pipek, Volkmar}, year = {1998}, keywords = {CSCW, ProSEC}, }
1997
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Mark, G. & Wulf, V. (1997)Coordinating Effective Work Routines with Groupware: Intra- and Intergroup Conventions
Amsterdam, Publisher: Elsevier, Pages: 73–76
[BibTeX]@inproceedings{mark_coordinating_1997, address = {Amsterdam}, title = {Coordinating {Effective} {Work} {Routines} with {Groupware}: {Intra}- and {Intergroup} {Conventions}}, volume = {1}, booktitle = {"{Design} of {Computing} {Systems}: {Cognitive} {Considerations}", 7th {Int}. {Conf}. on {Human}-{Computer} {Interaction} ({HCI}'97)}, publisher = {Elsevier}, author = {Mark, Gloria and Wulf, Volker}, year = {1997}, keywords = {CSCW, Conventions, Psychology}, pages = {73--76}, }